Every review we hold for the Neston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFirst class service, superb professionalism! Jaine and her team were very attentive and hands on with the sale and purchase of our house. Incredibly thorough from start to finish and always sound advice. We strongly recommend Jaine Whitfield for the sale of your home. You won’t regret it!
Ian and Sarah B.
Ian · 6 April 2025
Agent replied · 24 August 2025
Thank you Ian and Sarah. I really appreciate your kind words. Our team are incredible and I couldn't do it all without them too. I'm sure you've already started re modelling your new pad!
★★★★★ 5/5
GoogleGreat estate agents. Communication always brilliant and have always made time for extra property visits even when difficult. Highly recommend.
Michael · 16 February 2026
Agent replied · 16 April 2026
Thank you Michael. We hope your little one enjoys the tree house in the garden. Its been a pleasure helping you buy the house that you're family will enjoy for years to come.
★★★★★ 5/5
GoogleFantastic, professional and knowledgeable agent, once sold the communication and expertise on how to handle things, what to expect was impressive. I'd use Jaine again and recommend her without a doubt. Thanks to all her team...
Caroline · 3 August 2025
Agent replied · 24 August 2025
Hi Caroline
Thank you very much for your review. I'm delighted that you had such a great experience and smooth move into your nice new property. Wishing you all the best in your lovely new home.
★★★★★ 5/5
GoogleGreat experience. Professional, friendly and excellent communication. Highly recommend.
Jeanette · 2 April 2026
Agent replied · 16 April 2026
Hi Jeanette
Thank you for your review. It is really good to hear we provided the service we strive for.
★★★★★ 5/5
GoogleJaine and team produced an impressive website entry for our house and kept us informed of progress and delays throughout. Friendly and very helpful people and considerate of of our age and my wife's disability. Thank you.
David · 27 June 2025
Agent replied · 24 August 2025
Thank you for such a glowing review, David. It was a big move for you both and I hope you are settling in well in your new apartment.
★★★★★ 5/5
GoogleBespoke Estate Agents did a fantastic job of advertising and selling my property. As I live overseas I had to place a great deal of responsibility onto Jaine and she came up trumps!! She facilitated every requirement and went above and beyond what I could have expected to resolve issues and ultimately complete the sale.
Due to time differences it was not easy but Jaine was always available to coordinate between myself and the buyer.
I can highly recommend the personal touch provided by Bespoke Agents!!
Paul · 16 April 2023
Agent replied · 17 June 2024
Thank you Paul and I'm so glad everything has gone through without too many hiccups. Using WhatsApp really helps when you're in a different country.
★★★★★ 5/5
GoogleWe needed a valuation and some advice on how to maximize the value of our property, with a view to selling. From the really friendly and helpful lady who we first spoke to, who worked wonders fitting us in at a time to suit, to the honest and enlightening conversation with Jaine, the whole process was professional and incredibly useful. We have some thinking to do but have no doubt once we are ready Jaine and team will be our Estate agent of choice.
Mark · 16 April 2023
Agent replied · 17 June 2024
Mark, it was a pleasure to meet you and I'm sure if you decide to move, we will be able to work together to get you the best result. Good to hear Lauren was super helpful too. She's my superstar right hand lady. 😀 …
★★★★★ 5/5
GoogleThe pre-viewing material was excellent, the walkthrough video helped me envisage how I might inhabit the property and also prompted my decision to view.
Jaine’s hosted viewing was thorough, informative and personable. She set the scene of what life might look like for me in the property. Taking cues from my comments she was able to point out the salient features from my perspective, making the whole process more personalised to me as a buyer and much less conveyor belt than other viewings.
Stuart · 16 April 2023
Agent replied · 17 June 2024
Hi Stuart
I'm so pleased to read that we shine above the "used car salesman" way of selling homes. I do feel that videos are essential nowadays, and I'm glad that everything helped you get the best information so you could make the right decision for you. Although that particular home wasn't right for you, I hope you have now found something perfect.
★★★★★ 5/5
GoogleAmazing experience, friendly from the first meeting, very professional and great advice, great communication
Paul · 16 January 2026
Agent replied · 16 April 2026
Thank you Paul for a great review! We aim to be friendlier and more professional and exceed expectations.
★★★★★ 5/5
GoogleThank you so much to Jaine, Nicola and the whole team for selling my house. Throughout the whole process they were really efficient, absolutely first class at communication and so so helpful in getting (the many) problems sorted out. I really did feel supported all the way through. A fantastic team, thank you.
Highly recommended
Sarah · 22 June 2024
Agent replied · 26 August 2024
So pleased you found the whole team supportive. Moving can be so stressful without having your agent add to it! Glad we got there fairly smoothly!
★★★★★ 5/5
GoogleHow refreshing to find an estate agent with good, honest working ethics and the ability to compile an up to date and informative detail of our house.
After a short while on the market with Jaine, we decided to stay at our house a little longer..
However, we would have no hesitation, when we come to sell our property. to employ the services of Jaine Whitfield, and would always recommend Jaine to others.
Zana · 16 April 2023
Agent replied · 17 June 2024
Thank you Frank and Zana for this lovely review. It's always nice to hear you'll be back when the time is right for you to think about moving again.
★★★★★ 5/5
GoogleHaving felt quite daunted about the prospect of selling our house, we finally took the plunge and put it on the market. Right from the start we were impressed with Jaine's professional but friendly approach. Her style was very different from other agents we'd spoken to, and it was a breath of fresh air. Jaine was very reassuring throughout the whole process and managed viewings with excellent professionalism. She was also extremely understanding and flexible when it came to managing viewings around our toddler and naps! I felt confident that Jaine had everything in hand and she was always easy to reach if we had any queries - although she always kept us informed throughout the whole process. Can't recommend highly enough. Thank you Jaine!PositiveResponsiveness, Quality, Professionalism, Value
Jenna · 18 June 2022
Agent replied · 17 June 2024
Hi Jenna. Thank you for such a fabulous review! I always remember my vendors have lives and kids and viewings have to be convenient too. I hope you're settling into your new home and I'm sure I'll bump into you soon in your new village.
★★★★★ 5/5
GoogleWe recently used Jaine to sell our 4 bed house in Neston. We found a 4 bed property locally and Jaine was instrumental in us securing our dream home. From putting our house on the market to selling in 2 weeks, the entire process including moving took 3 months. Truly an exceptional agent. Thank you Jaine.
Carmella · 16 April 2024
Agent replied · 17 June 2024
What a lovely review, thank you. I do try to make sure it all works out for you as this is so much more than just selling houses! I look forward to seeing what changes you make at your new home. Enjoy!
★★★★★ 5/5
GoogleJaine helped us with our first house purchase, and we cannot recommend her enough. Although we were not very familiar with the buying process, she provided excellent and timely advice whenever we needed it, connected us to a very efficient solicitor, and made sure that the process was completed before the end of the Stamp Duty holiday. She was very responsive and friendly throughout the whole process. If we ever end up selling the property in the future, we cannot think of a better estate agent to work with than Jaine.
Melih · 16 April 2022
Agent replied · 17 June 2024
Thank you Melih. I was so pleased to hand over the keys to you both with your gorgeous baby to start you new family journey in such a wonderful home. It's always a big step with your first property so I was delighted to help you both navigate the process.
★★★★★ 5/5
GoogleWe were rather rusty at the house buying and selling business, having not moved for 33 years. But after an initial chat with Jaine in Nov’20, we decided to take the plunge. We were so glad we did! The whole selling process ran very smoothly , with very good communication from Jaine throughout. Our first buyer had to pull out in December but new buyers were found a few weeks later which enabled us to start looking seriously for a property to move to in West Wales. Having found our property, we went through a few stressful times on the conveyancing, and again, although it was not her role, Jaine was very helpful and reassuring. Thank you very much Jaine, we would recommend you to anyone considering moving home. Just can’t believe we’ve been very happily moved for a month now !
Sheila · 16 April 2022
Agent replied · 17 June 2024
It was my absolute pleasure to help you make that big move. Such a big decision for you so I'm so glad you're settling into your new Welsh home. Thank you so much for your kind words and thank you for putting your faith in me when I'd just opened up my own bespoke agency.
★★★★★ 5/5
GoogleHaving sold 14 properties over the years, I can honestly say that Jaine is up there amongst the best being professional and most importantly “ on the ball” and responsive.
From the outset, Jaine was able to provide a timely valuation which I felt was very accurate and fair and as a consequence found me a proceedable buyer very quickly.
Unfortunately the buying process is drawn out at the moment due to extended waiting times tor searches and the additional security checks by solicitors but throughout this process Jaine was always up to date with where things stood .
So in summary would recommend her to anyone.
Paul · 16 April 2022
Agent replied · 17 June 2024
Thank you do much for a fantastic review. Your very kind and I was delighted to help provide a swift and successful sale.
★★★★★ 5/5
GoogleHaving felt quite daunted about the prospect of selling our house, we finally took the plunge and put it on the market. Right from the start we were impressed with Jaine's professional but friendly approach. Her style was very different from other agents we'd spoken to, and it was a breath of fresh air. Jaine was very reassuring throughout the whole process and managed viewings with excellent professionalism. She was also extremely understanding and flexible when it came to managing viewings around our toddler and naps! I felt confident that Jaine had everything in hand and she was always easy to reach if we had any queries - although she always kept us informed throughout the whole process. Can't recommend highly enough. Thank you Jaine!
Jenna · 16 April 2022
Agent replied · 24 December 2024
Hi Jenna. Thank you for such a fabulous review! I always remember my vendors have lives and kids and viewings have to be convenient too. I hope you're settling into your new home and I'm sure I'll bump into you soon in your new village.
★★★★★ 5/5
GoogleJaine and her team are friendly and efficient and used their extensive knowledge of the area, market and industry to guide us in both our sale and purchase every step of the way. They were always available when we needed to make contact and reassuring and knowledgeable when we needed advice. Thank you so much!
Sheila · 16 April 2024
Agent replied · 16 April 2026
Thank you Sheila. Lovely to get a 5 star review and to hear we made such a positive impact on your house move.
★★★★★ 5/5
GoogleJaine and her team were really helpful as agents and always had time to listen to our concerns or queries.
We felt Jaine was 100% dedicated to helping us move as easily and smoothly as possible.
Five star review from us. If you are thinking of selling your house, look no further!
Ellie · 16 April 2024
Agent replied · 17 June 2024
Thank you so much Ellie. We certainly had our fair share of challenges in your chain, but I was delighted we got there in the end. I hope your enjoying renovating your new home.
Jaine
★★★★★ 5/5
GoogleWe are just at the beginning of our journey with Jaine, yet her lovely nature, transparency and acute knowledge about property got us from the get go! We are really excited to embark on this journey with Jaine and take our next step into our forever home with her leading the way!
Hannah · 16 April 2024
Agent replied · 17 June 2024
Hi Hannah. It was great to meet you and advise you on the next steps towards moving you next year into your dream home. I'm so glad we will be working together when you are ready to move.
★★★★★ 5/5
GoogleI've just completed on my first house and Jaine was incredibly responsive and helpful throughout, liaising with the seller and always getting back to me quickly, even on small details. She recommended an excellent mortgage broker and good solicitors, who got things done as quickly as possible in the current circumstances. She helped push things along where necessary, was always friendly and helpful, and ensured the completion went smoothly. Jaine even presented me a wonderful hamper as a moving in gift which was very thoughtful and a lovely extra touch.PositiveResponsiveness, Quality
Gabie · 18 June 2021
Agent replied · 17 June 2024
Thank you Gabie for your lovely review. I was delighted to help you buy your lovely new home and I'm sure you'll be really happy there.
★★★★★ 5/5
GoogleI've just completed on my first house and Jaine was incredibly responsive and helpful throughout, liaising with the seller and always getting back to me quickly, even on small details. She recommended an excellent mortgage broker and good solicitors, who got things done as quickly as possible in the current circumstances. She helped push things along where necessary, was always friendly and helpful, and ensured the completion went smoothly. Jaine even presented me a wonderful hamper as a moving in gift which was very thoughtful and a lovely extra touch.
Gabs · 16 April 2021
Agent replied · 16 April 2026
Thank you Gabie for your lovely review. I was delighted to help you buy your lovely new home and I'm sure you'll be really happy there.
★★★★★ 5/5
GoogleJaine and Lauren were very helpful selling our house, we would definitely recommend them.
Mary · 16 April 2023
Agent replied · 17 June 2024
Thank you Mary. We got there in the end. Hope the family are settling well in your new home.
★★★★★ 5/5
GoogleJaine and team were very persevering in getting my housecsold for a reasonable price even in some of the toughest of market conditions. Her team had a very keen eye for detail and always ensured the customer was informed and looked after.
David · 16 April 2024
Agent replied · 17 June 2024
Dear David Warburton,
Thank you so much for your 5-star review! We're thrilled to know that you had a positive experience with Jaine Whitfield Bespoke Estate Agent MNAEA and found our team attentive and thorough. We always aim to provide excellent customer service, even in more difficult market conditions, and it's wonderful to hear we achieved this for you. Your kind words are greatly appreciated, and we look forward to assisting you in the future.
Best regards,
The Team at Jaine Whitfield Bespoke Estate Agent MNAEA
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