Every review we hold for the Neston office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSelling an empty property for a family member when you live 100 miles away is challenging, especially when there is a lot of work to be done to get the property in a fit state to sell. Whitfields were recommended to me - for which I shall be eternally grateful. From start to finish - December '25 to April '26 - they sorted out so many problems for me including roof repairs, house clearance and cleaning, and installing a replacement central heating system. I've not had to visit the house once since my initial meeting with Hettie in December. Jaine and her team are highly recommended.
Chris · 11 May 2026
Agent replied · 11 October 2026
Hi Chris. Thank you so much for your lovely review. We were more than happy to help and relished the challenge of getting the house market ready and sold for you. You have been such a delight to work with and we will miss dealing with you. All the very best.
★★★★★ 5/5
GoogleFrom the moment we met Jaine, we were impressed by her honest and realistic approach. Naively, we initially listed our house with a “cheaper” agent. It soon became apparent that this agent was doing very little other than listing the property on Rightmove, and didn’t have a clear marketing strategy to actually get our house sold.
At this point, we approached Jaine again, and she had our house listed in no time. We immediately felt like we were in safe, professional and proactive hands with Jaine and her team. Jaine and Hetty led proceedable viewings and provided very prompt feedback after each one.
We soon received an offer and were handed over to Nicola, who handles sales progression. Again, Nicola was super efficient and made the process straightforward, but above all, she was always available to answer any questions in a timely manner.
I couldn’t recommend Jaine and her team more, they truly are property experts. They’ll be honest that they’re not the cheapest, but in reality, the tiny percentage difference you pay will pay dividends in the end. Whitfields are certainly worth that little bit extra.
A big thank you to Jaine and the team.
Rachel · 16 November 2025
Agent replied · 16 April 2026
Wow! Truly humbling to get such a fabulous review individually naming all my superb team. This really sums up exactly what e see about and so pleased to have got you moving after your false start.
★★★★★ 5/5
GoogleI cannot praise Whitfields enough following our recent purchase listed with them. Nicola was excellent in keeping us informed along the way. The welcome pack on moving in day was a lovely touch.
Tracey · 11 September 2026
Agent replied · 11 October 2026
Thank you Tracey for such lovely feedback. As a buyer, we still look after you, even if we had to do your own agents job at times to get this purchase over the line. Nicola is my secret weapon.
★★★★★ 5/5
GoogleThis is how an estate agent should be !
Jaine sold my house in 3 months after taking over from another estate agent in Corsham . My experience is night and day in comparison. Jaine and her team have given me brilliant marketing, fantastic communication and such amazing professionalism from start to finish . Everything I didn’t receive from the other agent . Yes she is slightly more expensive but I do believe my house would still be unsold if I carried on the same path I was heading . A great part of the service is Nicola in sales progression, she was vital in keeping me updated with the sale once under offer and had all the answers I needed when checking in , nothing was too much trouble
Don’t look any further for an Agent
Thanks for everything
Mark
Mark · 11 September 2026
Agent replied · 11 October 2026
Humbled to get such an awesome review! Thank you Mark. We are a little more expensive but we ensure you get more for your money and property. This is exactly why I set up Whitfields.
★★★★★ 5/5
GoogleEven as a property professional, selling your home is incredibly nerve-wracking and stressful. Jaine and her team took all of that away. We priced right, we marketed well and we sold within a week. A reservation agreement gave us and our buyers reassurance that all parties were committed, which was an additional comfort blanket when we had to pull out of our purchase due to no traction.
Her sales progressor is next level with weekly updates and a great sense of making the stressful, personable and enjoyable.
I could not recommend Jaine and her team highly enough - we are incredibly grateful for their professionalism, friendly service and just being generally helpful with anything we needed.
Plus, that limited edition SSTC board is next level!
Natalie · 11 August 2026
Agent replied · 11 October 2026
Thank you Natalie for that excellent review. It is so good to hear that all the team gave outstanding service and I'm so glad we made the Limited edition board .... funny what an April Fools joke can produce. Your new home looks amazing and I am so glad you moved smoothly.
★★★★★ 5/5
GoogleHaving purchased our first house at the estate eight years ago where Jaine was the sales manager, it seemed obvious to ask Jaine to represent us in the sale of the property in her role with Whitfield Personal Property. We were very glad we did! Jaine and her team at Whitfield were exceptional in helping us sell. They gave us great advice and went out of their way to ensure every step of the process was completed. Their communication and response was brilliant. All we can say is that if you decide to sell your house with Whitfield's, you will be in very good hands.
Heath · 16 February 2026
Agent replied · 16 April 2026
Thank you Heath & Linda. Communication is always key and best advice no matter how tricky to deliver, is always best. Wishing you all the best in your life back home.
★★★★★ 5/5
GoogleWe recently sold our house with Jaine Whitfields Estate Agents and can't praise them highly enough. From the very start they were very professional with good advice on how we should market our property and the value we should expect.
Based on this good start we listed our property with them and were not disappointed. Their marketing of our home was very accurate and the video that accompanied the online pictures was excellent and added a further useful dimension to the promotion of the house.
They worked really hard on our behalf, managed every viewing and provided prompt and constructive feedback.
Once we had a suitable buyer Nicola took over and drove the process to exchange through all the complexities and usual hurdles that a chain presents. We felt they were 100% on our side and working to make the sale happen.
We would certainly recommend them to anyone selling their home in the Wiltshire area. Thank you Jaine, Hetty and Nicola - all your hard work was most appreciated.
Jonathan · 16 January 2026
Agent replied · 16 April 2026
Sorry for the late reply (we had to be verified as not dodgy when we moved office!)😃 but a huge thank you for this comprehensive review. You were both a delight to assist in your move and we hope you are very happy in your new home. …
★★★★★ 5/5
GoogleAmazing estate agents serving Corsham and the surrounding areas.
We have just exchanged on our first home bought through Jaine Whitfield and the team have been fantastic throughout. They are all - especially Nicola who dealt with our case - incredibly dedicated, always happy to chat over the phone, and have kept in touch about the sale progress. Crucially, they've been very good at mediating between us, the seller, and the solicitors which sped things up a bit I think.
We were really made to feel like their only client - and seeing the number of Jaine Whitfield's 'for sale / sold' signs around Corsham and the surrounds, it's quite clear this is not the case!
Thank you Jaine, Nicola and the team, and all the best in the season ahead.
Sam · 18 May 2024
Agent replied · 17 June 2024
Thank you so much for this truly lovely review. You've summed up exactly how we'd like all our sellers and buyers to feel. We are looking forward to your moving day into your fabulous first property.
★★★★★ 5/5
GoogleFantastic service from start to finish... Jaine set realistic but positive expectations for the sale of our 3-bed semi in Corsham and pulled out all the stops to get a sale within weeks under challenging market conditions.
Nicola was fantastic in providing regular updates as the sale progressed and was very helpful in nudging all parties when needed. She deserves a medal for having to listen to my regular whinging about conveyancers, and both herself and Jaine were always easy to reach when we needed to contact them and responded very quickly. Couldnt really ask for more.
Would highly recommend.
Benjamin · 16 April 2024
Agent replied · 17 June 2024
Thank you for this great review Ben. This is what all agents should be here for...honesty and collaboration. As well as listening to your woes as things get stressful.
So pleased to get you moved on to your next dream home.
★★★★★ 5/5
GoogleWe are planning a move from Oxfordshire and use Right move for property searches.
I have to say that Whitfields property descriptions are very clear, honest and accurate, and the videos that Jaine publishes are extremely helpful - she really gives a good feeling of the property and surroundings.
For some agents, the videos seem to be just going through the motions - for Whitfields theirs are truly worth looking at .
Jo · 16 February 2026
Agent replied · 16 April 2026
Jo, this is so lovely to hear. I never see the point in a montage of photos with tinkly music... buyers need good honest videos not flashy productions. Always better for buyers to see straight forward details of a property.
★★★★★ 5/5
GoogleWonderful experience with Jaine and her team. Knew instantly from meeting Jaine a year ago for a probate valuation that she was the right property agent for us , within just a few weeks of contacting Jaine again when we were ready to sell we had an offer on the house thanks to Jaine's professional marketing, video tours and local knowledge.
Jo · 16 February 2026
Agent replied · 16 April 2026
Very kind of you, Jo. Selling a much loved family home is always an emotional rollercoaster. We under its more than just another property sale.
★★★★★ 5/5
GoogleAfter a long house search, Jaine was the best Estate Agent we came across. From the outset with a very professional video of the property and surrounding area, and later 2 comprehensive viewings, nothing was too much trouble for her to do for us. Once in the process of purchasing the property, she was friendly and consistently helpful - as was her exp agency in general. There was even a named staff member to facilitate the ongoing sale and chain progress. We recommend both Jaine and exp if you want the best estate agency experience.
Nigel and Norma Hall.
Nigel · 16 April 2023
Agent replied · 17 June 2024
Humbled and delighted at your lovely review. We aim to give you the best experience when buying or selling and I'm so pleased we delivered this for you. I look forward to handing you the keys soon.
★★★★★ 5/5
GoogleWe have just completed on a property that was managed through Jaine Whitfield.
All the contact we had with Jaine and Lauren was very professional and so friendly. We were kept in the loop with all the issues on their end of the chain which really helped us complete the process.
The advice given was very welcome and seemed quite personal - a bespoke service.
Jaine was at the property on completion day to warmly welcome us and hand over the keys with some very welcome goodies.
I wouldn't hesitate to recommend Jaine Whitfield's firm to all!
Helen · 16 April 2023
Agent replied · 17 June 2024
Thank you Helen for such a lovely review. After a few stops and starts, we got there in the end! I'm sure you'll be really happy in your new home.
★★★★★ 5/5
GoogleThe property we purchased in July 2022 was managed through Jaine Whitfield and all the interactions we had with Jaine and Lauren and the rest of the team were splendid: professional and so very friendly. Information was clearly conveyed and we were kept in the loop with proceedings on their end of the chain which really helped us manage our end of the chain. Advice given was very welcome and the team were very easy to reach and quick to respond both by phone and email which made the process feel so much more personal and bespoke.
Arranging the viewing was easy and we were shown all of the important elements and given full information on the property, its age and current state. Seller's expectations were communicated clearly and we couldn't be happier with the process overall - especially since our chain was not the most streamlined/had issues crop up quite a lot.
We were welcomed very warmly into our new home and are very happy with the property itself - we would recommend Jaine Whitfield's firm to all!
Anca · 16 April 2023
Agent replied · 17 June 2024
Hi Anca
It was an absolute pleasure to hand you the keys in person when we finally got everything through. We had a few trials and tribulations with solicitors further down the chain, but that won't faze me ! We get the job done! I hope you've settled into your new home well. Best wishes.
★★★★★ 5/5
GoogleJaine, Hettie and the team at Whitfields have been fantastic. I couldnt recommend them enough. They are thorough in everything they do, and the correspondence has been informative and regular. Couldnt fault them. Thank you
Nik · 6 June 2025
Agent replied · 24 August 2025
Hi Nik, Thank you for your 5 star review. Im delighted you've had such a great experience and we look forward to completing your sale soon.
★★★★★ 5/5
GoogleJaine and her team were a pleasure to work with. Fast, efficient and always available to help. They kept us up to date and made sure the ball rolling for us throughout. I would highly recommend them to help you sell your house.. .Thank you Jaine, Nicky , Louise & Hetty!
Dawn · 16 March 2026
Agent replied · 16 April 2026
Thank you Dawn. We understand selling a house is stressful so we try our best to make it as smooth as we can. You've handed the keys onto a lovely new family as well.
★★★★★ 5/5
GoogleWe have just bought our first house through Jaine Whitfield and had a really positive experience. Jaine and Nicola were both very responsive, generous with their time, efficient, and flexible. They made the whole process run incredibly smoothly and were always available to answer our questions. I highly recommend them.
Matthew · 16 April 2024
Agent replied · 17 June 2024
I'm so pleased with this review, thank you Matthew for taking the time to leave it. We hope you enjoy your first home and the lovely village you've moved into!
★★★★★ 5/5
GoogleAbsolutely fantastic service. No complaints whatsoever. My partner and I purchased our home through Whitfield’s estate agents and we couldn’t be more pleased. As soon as we were shown around the home by Jaine herself, we got a good feeling compared with the other houses and estate agents we had dealt with the same day. When you are spending your life savings on something you want to feel like you can trust the experts you’re are dealing with and that is exactly what we got with Whitfield's. Thank you to Jaine and all the team. Highly recommended.
Jasper · 25 January 2025
Agent replied · 18 May 2025
Thank you Jasper for this lovely review! Wish you both all the best in your new Wiltshire home
★★★★★ 5/5
GoogleJaine was fantastic from start to finish, from valuation through to the marketing, viewings, offer and sale. Nicola was also amazing when chasing up our problematic chain, she was relentless keeping on at the rest of the chain to get the sale over the line. Thanks both!
Sasha · 16 April 2024
Agent replied · 17 June 2024
Dear Sasha Acourt,
Thank you for your wonderful 5-star review! We're overjoyed to hear that we were able to assist you effectively throughout each step of your home selling journey. Your kind words truly inspire us to continue providing top-notch service to wonderful clients like you. We appreciate you choosing Jaine Whitfield Bespoke Estate Agent MNAEA (powered by exp) for your real estate needs, and look forward to working with you again.
Jaine and Nicola
★★★★★ 5/5
GoogleWe haven’t exchanged or completed but the support we are getting to get over the line, keeping all parties happy and content with proceedings, has been second to none. Whitfields are so much more!
Maria · 16 February 2026
Agent replied · 16 April 2026
We try to provide next level agency...be it in our property details, videos or the amazing staff I have to support me. Thank you for your kind comments.
★★★★★ 5/5
GoogleWent to Jaine after using a nationwide estate agent and a sale falling through (not their fault but their communication was awful). From the first meet Jaine’s approach was refreshing, the video she did was like a viewing of the property, using a drone helped get the bigger picture! Jaine did the majority of the viewings herself with help from Kaitlin, and we were kept fully informed. The sale process was challenging with some solicitors but Nicola, who deals with the sale’s progression was exceptional, tenacious, diligent and patient with our many calls! Thank you all. If you are looking for an estate agent, give Jaine a call, you won’t be disappointed. Fully deserve 5 stars.
John · 16 April 2024
Agent replied · 16 April 2026
Thank you John for your glowing review. We take great pride in making things happen where other agents have failed. The days of just listing online are gone and my pore and post sale team are superb and hand picked to make sure you get the service you enjoyed. I hope you have settled well in your new area near your family.
★★★★★ 5/5
GoogleAfter using a corporate estate agents who failed to communicate with us and appeared to do very little to market our property, we moved over to Jaine Whitfield Bespoke Estate Agent. From the first visit Jaine made us feel comfortable, she was friendly and knowledgeable. The video she does is amazing, and makes you feel like you are doing the first viewing - I wanted to buy our house after watching her video!! The online portal works well and, unlike the first estate agents, we were kept up to date with everything.
AFTER NOTE - Finally, after over 5 months, we have exchanged today (20th Feb), with completion for 22nd Feb. Thank you to all at Jaine Whitfield Bespoke Estate Agents for your hard work and help during this stressful time. A special thank you has to go to Nicola ,whose tenacity, patience and determination shone through, she went over and above in doing whatever she could to get us to where we are now.
Pauline · 16 April 2024
Agent replied · 17 June 2024
Hi Pauline. Thank you for your review. I was determined to give you a better experience than your last agent. The video really does make a huge difference and I loved showing off your wonderful home. We should have you exchanged and moved soon.
★★★★★ 5/5
GoogleI was very impressed with the friendly, helpful and knowledgeable service that I received when dealing with Janie. I would have absolutely no hesitation in recommending her for any move or purchase that you may have now or in the future.
Thank you Janie for everything.
Lisa · 16 April 2023
Agent replied · 17 June 2024
Thank you Lisa. Now to get your father in laws flat sold!
★★★★★ 5/5
GoogleEllie is very knowledgeable. She is great to work with as she is friendly, helpful and super motivated to achieve beyond expectations! I highly recommend her!
Metta · 22 June 2024
Agent replied · 17 June 2024
Ellie is indeed a star. Thank you so much for leaving such a fabulous review.
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