Trusted Agent profile

Abbey Residential Agents reviews

4.8

★★★★★ Excellent

88 reviews across 1 platform

3 Old Town Hall, New Street, Neath, SA11 1RT, Neath Port Talbot SA11 1RT

Abbey Residential Agents's Neath Port Talbot office at 3 Old Town Hall is rated 4.8 out of 5 across 88 reviews on 1 platform, including 88 Google reviews rated 4.8. Checked 9 October 2026.

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4.8 / 5

88

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Neath Port Talbot office, from every platform, shown as written. First names only.

5/5

Google

I can't thank Simon of Abbey Residential enough. This was the first time we sold a property and he helped and guided us throughout the process. All the viewings were accompanied and he provided us with feedback after each one. Overall we received a very professional service with a personal touch, which was great value for money. If your thinking of buying or selling, I would highly recommend that you give Simon of Abbey Residential Agents a ring.

Steven · 14 November 2018

Agent replied · 12 November 2024

Thank you for your kind comments. We hope you enjoy your new home.

5/5

Google

Excellent service from the start of the sale on my house to completion day, would highly recommend Simon Abbey Residential.

Nicola · 21 February 2025

Agent replied · 8 June 2025

Thank you for our five star review for our family business. We wish you well for the future.

5/5

Google

Abbey provided me with a first class service when selling my property. It’s rare you receive such a personal, on-hand and flexible service from an estate agent but Simon’s business model and general approach to how he conducts his business meant that he was a pleasure to deal with throughout. I will definitely be using Simon in future and wouldn’t hesitate in recommending him to others.

Mark · 11 March 2025

Agent replied · 22 May 2025

Thank you for your five star review for our family business. We wish you well for the future.

5/5

Google

Simon marketed a property for us after a bereavement, was helpful with supporting the sale especially when it turned out to be a very lengthy process because of issues with the purchaser, but got there in the end.

Mary · 15 November 2025

Agent replied · 22 November 2025

Thank you for your five star review for our family business. I wish you well for the future.

5/5

Google

After a terrible experience with a large estate agent last year Simon was recommended to me when I wanted to put my house on the market. The service he gives is exceptional. Found a buyer for me within a couple of weeks ! He is always easy to reach and very helpful. A very good experience and definitely value for money.PositiveResponsiveness, Quality, Professionalism, Value

Chrissy · 13 November 2020

Agent replied · 12 November 2024

Thank you for your five star review. We appreciate your honest comments.

5/5

Google

Excellent service! Simon was always contactable and went over and above to get the sale completed. I have already recommended a him to a friend who is also selling in the area.

Chris · 17 March 2024

Agent replied · 12 November 2024

Thank you for your review for our family business.

5/5

Google

Fantastic service from start to finish. The house sold in less than 2 weeks and Simon has been brilliant. Would highly recommend and will be definitely be using your services again

Kaylee · 17 March 2024

Agent replied · 12 November 2024

Thank you for your review for our family business.

5/5

Google

We had a much more pleasant and professional experience dealing with Simon as opposed to others estate agents in the area. Simon kept us updated throughout. The whole process was as straightforward as it could be. Wouldn't hesitate to contact Abbey in the future re selling or buying.PositiveResponsiveness, Professionalism

Lewis · 13 November 2022

Agent replied · 12 November 2024

I appreciate the five star review and I wish you well for the future.

5/5

Google

Absolutely outstanding service from Simon. House sale originally fell through but Simon was brilliant and kept us positive and got us a new buyer. We would totally recommend him to help buy or sell a property.

Rhian · 13 November 2023

Agent replied · 12 November 2024

Thank you for your review for our family business. I wish you both well for the future.

5/5

Google

I wouldn't hesitate to use or recommend Simon at Abbey Residential Agents for selling your house. We were kept in the loop throughout the process, even on weekends. Simon vetted our viewers and enabled us to get a really fast sale. I would definitely recommend this small family business. Rates are incredibly competitive also!PositiveResponsiveness, Professionalism, Value

Ruth · 13 November 2021

Agent replied · 12 November 2024

Thank you for your honest comments. Very much appreciated.

5/5

Google

We have recently sold a propert using Abbey Resenditial agents!! From start to finish the service we received deserves the 5 star rating. Simon has gone well beyond what we would have expected as we have been out of the country during the sale. Numerous unplanned visit to let in various tradesman all done without any hesitation. Simon is very professional and highly recommended.

Gary · 14 November 2019

Agent replied · 12 November 2024

Thank you for your valued business.

5/5

Google

Simon has been brilliant from start to finish. Always able to help with any questions I had and sold my house on the first viewing for full asking price! Very please and would highly recommend

Katie · 13 November 2023

Agent replied · 12 November 2024

Thank you for your five star review for our family business. We wish well for the future.

5/5

Google

Our experience with Simon at Abbey Residential Agents has been excellent. We currently have a property for sale which Simon is dealing with and we have really appreciated the professional, friendly and helpful way that he works. He has kept us fully informed from the word go and has nothing less than our full confidence in his competence, honesty and integrity. Highly recommended.

David · 14 November 2019

Agent replied · 12 November 2024

Thank you for your kind comments. We appreciate your business.

5/5

Google

We chose Abbey Residential following a recommendation from a friend. We found Simon very professional, knowledgeable and approachable, his communication skills were second to none. Selling a house is a stressful experience however Simon delivered outstanding service throughout. We would have no hesitation in using Simon’s services in the future

Robert · 16 April 2025

Agent replied · 22 May 2025

Thank you for your five star review from our family business. We wish you well for the future.

5/5

Google

Simon provided us with an exceptional service, the most important factor was Simon’s communication, he kept us updated on a regular basis, providing excellent advice to guide us along the way.

Adam · 8 September 2025

Agent replied · 8 October 2025

Thank you for your five star review for our family business. We wish you well for the future.

5/5

Google

We’ve bought and sold through Simon a few times over the years. Every time it’s gone smoothly with great professional advice along the way. Simon was always responsive and always there to make the sales run smoothly and accommodate viewings at short notice. Would definitely recommend.PositiveResponsiveness, Professionalism

Oliver · 13 November 2021

Agent replied · 12 November 2024

Thank you for your five star review. I appreciate your honest comments.

5/5

Google

After a number of valuations and conversations with a few different estate agents, it was an easy choice to go with Simon to sell my father's house recently. His knowledge of the local housing market, sale process, and general …

Adrian · 18 April 2025

Agent replied · 12 November 2024

Thank you for your recent five star review for our family business. I appreciate your kind comments about our service and knowledge of the local housing market. I wish you well for the future.

5/5

Google

Simon was amazing very helpful knowledgeable and not pushy. He spent time talking to us about the area about the works that had been dòne. All communications with him has been answered quickly and he has kept us updated throughout the process.

Deborah · 13 November 2021

Agent replied · 12 November 2024

I appreciate your five star review and your comments.

5/5

Google

Absolute legend of an estate agent, out of all the estate agents i came across when buying a house, simon was the only one that wasn't pushy for an offer at the end of the first viewing, aswell he was very helpful and clearly cares for his clients on both sides. im sure if i was buying through any other estate agent the house wouldn't of gone through as getting info through my solicitor was like getiing blood from a stone, but simon was very helpful in communication with the seller to find out what's happening. just remember he's a one man band but he's definitely the best around. i will be recommending him when i can

Luke · 13 November 2022

Agent replied · 12 November 2024

I appreciate the review for our family business. I wish you well for the future in your first home.

5/5

Google

Excellent service. The whole process was incredibly smooth and I was kept updated every stage of the process. Would highly recommend for a great level of customer service and incredible value for money. Thank you!

Andrew · 18 April 2025

Agent replied · 12 November 2024

Thank you for your five star review for our family business. We wish you well for the future and if you require any further property matters please let me know.

5/5

Google

Simon is very professional and efficient at his job. The virtual tour that is on the website offers buyers the opportunity to inspect properties in a way that makes you feel like you are actually in the house, an excellent addition.PositiveResponsiveness, Quality, Professionalism

Sue · 13 November 2020

Agent replied · 12 November 2024

Thank you for your five star review. We appreciate your comments.

5/5

Google

From the first viewing in February to the handover of keys yesterday, Simon has been great to deal with. He kept me informed at every stage of the process. As a first time buyer it was invaluable. Thank you so much!PositiveResponsiveness, Professionalism

Jamie · 13 November 2020

Agent replied · 12 November 2024

Thank you for your five star review. We appreciate your honest comments.

5/5

Google

Switched to Abbey after no joy with other estate agents.The viewings shot up and our house was sold very quickly. Thank you Simon for your expert help and being easy to talk to, will always use Abbey in the future . Thanks. Andrew&Nicola

Floating · 14 November 2019

Agent replied · 12 November 2024

Thank you for your kind comments. We appreciate your business.

5/5

Google

Having purchased a property through Abbey Residential Agents a few years ago, when it came time to sell that property and move on, there was only ever one choice of estate agents. Simon delivers a professional, but personal service. He always responds to calls and emails promptly and was happy to work around our needs when organising viewings at the property.

Mark · 13 November 2023

Agent replied · 12 November 2024

We appreciate your five star review for our family business. We wish you well for the future.

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Read Abbey Residential Agents's Google reviews

Questions about Abbey Residential Agents

How many reviews does Abbey Residential Agents have?

Abbey Residential Agents's Neath Port Talbot office has 88 reviews across 1 platform: 88 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Abbey Residential Agents's rating?

Abbey Residential Agents is rated 4.8 out of 5 across all 88 reviews, and 4.8 out of 5 on Google from 88 reviews, checked 9 October 2026.

Where is Abbey Residential Agents's Neath Port Talbot office?

Abbey Residential Agents, 3 Old Town Hall, New Street, Neath, SA11 1RT, Neath Port Talbot SA11 1RT.

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