Trusted Agent profile · Nantwich

Butters John Bee Nantwich reviews

4.3

★★★★★ Great

1,247 reviews across 2 platforms

20 Beam Street, Nantwich, CW5 5LL

Butters John Bee's office in Nantwich, at 20 Beam Street, is rated 4.3 out of 5 across 1,247 reviews on two platforms, including 180 Google reviews rated 4.8.

Google logo

4.8 / 5

180

Reviews on Google

This office

Trustpilot logo

1,067

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Nantwich office, from every platform, shown as written. First names only.

4/5

Trustpilot

Good service

Although we decided to take our house off the market in the end we found the staff at BJB congleton friendly, knowledgeable and extremely helpful. The pictures taken were top quality and really did the propety justice. When we decide to eventually go back onto the market we will certainly be looking to working with BJB again.

Lizzie69 · 3 August 2020

5/5

Trustpilot

Amazing

Michael at crewe was amazing always kept us up to date during the whole process made things a lot easier and went out of his way to answer questions I had even at 8:30 at night great service very much appreciated looking forward to being in one of there properties for the foreseeable future thanks again Michael

Mr · 12 July 2020

4/5

Google

Wanted to view house which was stranged with the vendor who never showed.

Richard · 29 August 2022

Agent replied · 28 August 2024

Richard, apologies that the vendor didn't turn up. Call us please on 01270 623444

3/5

Trustpilot

Didn’t turn up for valuation

Didn’t turn up for valuation. Not very reliable. Lack of communication between head office and base. But did apologise.

Laura · 6 July 2024

5/5

Trustpilot

Renting property

othersThis is the first time I’ve rented a property and it was a pleasant experience working with Lydia she was always there when i needed a

Mrs · 23 January 2020

Agent replied · 12 June 2024

Dear Mrs Pepper, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.

5/5

Trustpilot

Helpful and reliable

Great communication from Carol Yearsley in helping to keep a tenant up to date with payments during Covid19 lockdown. Empathetic and helpful to both parties.

Dmx7 · 13 May 2020

Agent replied · 12 June 2024

Hello Natasha,Thank you for your review and such kind words. If we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager

5/5

Trustpilot

I received brilliant service

I received brilliant service, very quick and very helpful both lydia and Chelsea. Made the process so much easier. So thank you to the team.

Connor · 9 March 2020

Agent replied · 12 June 2024

Dear Connor, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.

5/5

Trustpilot

Crewe branch

Had a couple phone calls with Corrie in Crewe and found her very helpful and happy to answer and questions and queries. Great service

Chantelle · 9 June 2020

Agent replied · 12 June 2024

Dear ChantelleThank you so much for your great 5 star review, please do not hesitate to contact us if we can be of further assistance to you.Kind RegardsButters John BeeCrewe

5/5

Trustpilot

Excellent service

All of the staff particularly Jo were professional, helpful and friendly.I would definitely recommend Butters John Bee to anyone who is planning to buy a home.

Verity · 8 September 2019

Agent replied · 12 June 2024

Hello Verity, thank you for taking the time to leave us such lovely feedback. We wish you all the best for the future in your new home. Many thanks, BJB Stafford

5/5

Trustpilot

Putting the customer first.

Excellent service from start to finish from Hayley Kelly at the Stafford branch. She went out of her way to make things happen on time and her focus and intervention at various time throughout the process enabled things to run smoothly. I appreciated Hayley's customer focus and would recommend her as the 'go to' person within branch.

Lindy · 27 January 2020

5/5

Trustpilot

Michael has worked hard to find a…

Michael has worked hard to find a tenant for our property in Congleton.He has stayed in contact to update me regularly on progress.Thank you

Michael · 28 May 2020

Agent replied · 12 June 2024

Dear MichaelThank you so much for your great review, please do not hesitate to contact us if we can be of further assistance.Kind RegardsButters John BeeLettings

5/5

Trustpilot

Faultless service from Luke Hill

Faultless service from Luke Hill. Nothing was too much trouble, and he was very much on the ball at all times. He found a tenant very quickly and all the associated paperwork was promptly done. I certainly would use this estate agent again, they have happy well trained staff, what more could you ask.

Anna · 22 November 2020

5/5

Trustpilot

Absolutely brilliant service from John…

Absolutely brilliant service from John Butters Bee. Rebekka Gill has kept me informed at every stage. I would definitely recommend them as a estate agents.Kelly Delaney

Kelly · 2 July 2019

Agent replied · 12 June 2024

Thank you for you're lovely review Kelly. We hope you are very happy in your new home.

5/5

Trustpilot

Excellent

I've dealt with liz for a few years now and can't recommend her enough... Thorough and diligent and always helpful with a can do attitude.

Richard · 12 November 2019

Agent replied · 12 June 2024

Dear Richard, Thank you very much for your kind feedback about Liz. I am really pleased to hear that you are happy with the service that has been provided for you over the years. Kind Regards, Hanley Lettings Manager

5/5

Google

Fantastic service, fells like they genuinely go the extra mile. They sold my grandmothers bungalow and we couldn't have asked for a better service. I would highly recommend them.

Nicole · 30 August 2016

Agent replied · 28 August 2024

Hi Nicole. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich

5/5

Google

Very helpful company. Very friendly and took the time to establish exactly what I wanted. No pressure, just genuine professional service that made me feel they valued my custom.

Debbie · 30 August 2016

Agent replied · 28 August 2024

Hi Debbie. Forgive me if you haven't received a response before now. Thanks for leaving us a five star review. We really appreciate it. Regards, Gary Fear, Branch Manager, Butters John Bee.Nantwich

5/5

Trustpilot

Maddy showed me round she was very…

Maddy showed me round she was very helpful and polite

Amelia · 14 October 2022

Agent replied · 12 June 2024

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance.Kind RegardsBJB Crewe Sales Team

1/5

Trustpilot

As a first time landlord I went with…

As a first time landlord I went with bjb but lived to regret it they told me my tenants would be moving out in four weeks so I gave notice where I was living and now going to be homeless as can't stay on they don't reply to messages avoid like the plaque

David · 24 October 2020

5/5

Trustpilot

Excellent communication

Trusted the bjb team to manage and let my latest investment. Corrie in particular kept me updated on the tenancy application. Thank you.

Steve · 11 March 2020

Agent replied · 12 June 2024

Hi Steve Thank you so much for your great 5 star review, we will ensure your lovely comments are passed on to Corrie, please do not hesitate to contact us if you need any further helpMany thanksButters John BeeCrewe - Lettings

5/5

Trustpilot

Amazing customer service by Emma…

Amazing customer service by Emma from the Crewe office. She was friendly, polite and easily understood and had an excellent customer care attitude.

Jade · 6 March 2020

Agent replied · 12 June 2024

Dear JaydeThank you so much for your great 5 star review, we will ensure your lovely comments are passed on to Emma, please do not hesitate to contact us if you need any further help.Kind RegardsButters John BeeCrewe - Lettings

5/5

Trustpilot

Best estate agents in winsford

Best estate agents in winsfordWell they did just sell our property for the second time in 5 yearsGreat supportPhotos too good if i am honest

Danny · 19 April 2019

Agent replied · 12 June 2024

Dear Danny Evans, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Trustpilot

Lauren & Teresa have been fab helping…

Lauren & Teresa have been fab helping me put offers in for my perfect home. It was accepted! Now look forward to the completion 😁

Natalie · 10 April 2019

Agent replied · 12 June 2024

Thank you so much for your lovely feedback Natalie.

5/5

Trustpilot

Big thank you Liz Thompson.

Thank you for helping and guiding us through the process at the end of our tenancy. Great outcome and very much appreciated.

Laura · 11 June 2020

Agent replied · 12 June 2024

Dear Laura, Thank you for your review about Liz, if we can help with anything else please do not hesitate to contact us. Kind regards, Rebekka GillLettings Branch Manager

5/5

Trustpilot

Butters John Bee, Winsford

Great service on the rentals side through Jenna Stelfox at Winsford. Flexible and always there for assistance and an honest opinion.Thanks again, Steve Edwards

Stephen · 10 September 2019

Agent replied · 12 June 2024

Dear Stephen, Thank you for your lovely review regarding the service that Jenna provided for you. You have been a pleasure to work with and we hope you are very happy in your new work ventures. Kind regards, RebekkaLetting Manager

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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