Butters John Bee Nantwich reviews

★★★★★ 5/5

Google

We’ve just completed on a house with Sam from BJB’s new build team. He was so helpful throughout the whole process, going above and beyond to make sure everything got done. His communication is excellent and was always happy to help. He is clearly very dedicated to the job and a credit to BJB.

Marianne · 29 August 2022

★★★★★ 5/5

Google

Amazing service, selling our house within hours! We can honestly say we would recommend to anyone looking to sell or buy to use Gary and his wonderful team. We’ve used many estate agents over the years and none have provided the outstanding service we have received from Butters John Bee Nantwich!PositiveResponsiveness, Quality, Professionalism, Value

Shaun · 29 August 2022

★★★★★ 5/5

Trustpilot

Danielle is always very helpful and…

Danielle is always very helpful and quick to respond to my emails and calls whenever I need her.

Graham · 19 June 2020

★★★★★ 5/5

Trustpilot

Great Service from Sophie

Sophie, along with the entire team, was absolutely fantastic to work with. They were incredibly warm and welcoming, always making us feel at ease. They were consistently available to provide help and guidance, promptly answering our questions or offering advice throughout our search.

Andrew · 24 March 2025

★★★★★ 5/5

Trustpilot

Happy customer

I have recently sold a property through BJB Sandbach. They are professional as well as caring. From first meeting the valuer Mark, this was always going to be a good experience. We were kept informed at every stage without feeling pressured or rushed. Their advice was always spot on. Our sale completed within 3 weeks. Can't thank them enough.

Barkley · 27 December 2021

★★★★★ 5/5

Trustpilot

Fabulous service Natalie!

I would like to take this opportunity to thank Natalie for her professional advice. She gave us 100% support. Also, she went above and beyond with her kind guidance through what would have been an extremely stressful situation. I would recommend to friends and family!! Thank you Natalie

Sharon · 30 December 2020

★★★★★ 5/5

Trustpilot

As a tenant it's always daunting having…

As a tenant it's always daunting having to tell the landlord about breakages and issues but Ben has made the process smooth and easy and helped get the repair sorted really quickly which just before Christmas is great. Thanks to Ben and the team for all your help.

SR · 18 December 2020

★★★★★ 1/5

Trustpilot

Don't provide important information

"For details of the leasehold, including the length of lease, annual service charge and ground rent, please contact the agent"They have the information, why not display it for everyone to see, instead of waste my time having to phone up?

Uncle · 3 November 2023

★★★★★ 5/5

Google

From Patrick Tuck Butters John Bee not only provided me with an excellent surveyors report for the house in Nantwich that I purchased some years ago, but also provided me with a free valuation of the property recently without obligation. Gary Fear's experience and also his proficiency are very impressive, as was the handling of my enquiries by his office. An excellent service all round.

P · 29 August 2020

★★★★★ 5/5

Trustpilot

Amazing service from start to finish

Absolutely brilliant service from John Butters Bee. Michael Ferris has been amazing. I would definitely recommend them.Thank you again Michael!

Siana · 2 July 2019

★★★★★ 5/5

Trustpilot

Stacey is an absolute gem to deal with

Stacey is an absolute gem to deal with. Always on the ball and responses are very quick . She’s helped me and my company to grow and always there to help. Always goes out her way and nothing is to much troubleShe’s a credit to the company .

Lee · 20 November 2020

★★★★★ 5/5

Trustpilot

I just have to say how impressed i am…

I just have to say how impressed i am with Ben Parry, polite , understanding and actually listened to me . Quick to get on and solve the issue . Thanks Ben , i can rest easy knowing if i ever have a problem it will be solved

Nicky · 13 November 2020

★★★★★ 4/5

Trustpilot

I found BJB staff very helpful with my…

I found BJB staff very helpful with my search for a tenant. Sean and Hayley assisted me very well and understood my needs and wants.I have found it very easy to deal with both of them as they have used common sense as well as legal requirements to assist me in finding a tenant.I hope that we will continue to build on this relationship in the future.Many thanks

Customer · 3 June 2019

★★★★★ 1/5

Trustpilot

BJB property management found lacking

BJB property management has to take accountability for the appropriate maintenance of all their property which I am disappointed to say that they have failed at and are so incompetent at. Sadly enough this sort of practice leads to business discontinuity as customers are left very dissatisfied.

Tita · 10 April 2023

★★★★★ 5/5

Trustpilot

BJB - Great service and very efficient

The letting team at BJB Newcastle under Lyme have been great and supportive all of the way through the process. Chelsea has kept me up to date with the status at all times and I knew I was in a safe pair of hands - in the end they found a successful tenant in no time. I look forward to working with them in the future.

Ben · 10 March 2020

★★★★★ 5/5

Google

I have called in to the office and Miss Paige Malik as answered all my questions and gone above and beyond.

Shamim · 22 October 2024

★★★★★ 5/5

Google

Really please with the marketing of my property and had a firm offer within two weeks . So glad to have gone with this agency . All the staff are so pleasant and friendly kept in contact with me through the process

Ann · 29 August 2023

★★★★★ 5/5

Google

Excellent estate agency with fantastic staff. They always go the extra mile, which makes customers feel valued. Friendly, efficient, hard-working, reliable and a pleasure to deal with. I can't pick out one particular member of staff who stood out because they are all as good as each other. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Kim · 29 August 2022

★★★★★ 5/5

Google

I came into the store and Paige really helped me to understand how the market worked. Very good service 😊 …

Shona · 20 October 2024

★★★★★ 5/5

Trustpilot

Ben better up North.

Was looking to find a place in Crewe to rent out whilst I was on a job up North. Dealt with a chap called Ben who was most helpful and accomodating, Seemed a top man and a credit to his firm, so unlike many of the estate agents I've dealt with down south over the past 30 years.

David · 13 December 2021

★★★★★ 5/5

Google

Charlotte could not have been more helpful, from providing the information we needed, and arranging the viewing, to following up afterwards. All done in a professional and friendly way which is typical of Butters John Bee Nantwich. Thank you.

Gill · 2 November 2023

★★★★★ 1/5

Trustpilot

Avoid this company if you want to rent…

Avoid this company if you want to rent your house out . Terrible customer service as unable to speak to anybody , they don’t return your calls . Paid for a fully managed service but you wouldn’t think so as often had to contact the tenants myself . Moved lettings agents this time around due to the poor service .

Susan · 13 July 2021

★★★★★ 5/5

Trustpilot

Super fast service

Elisha was our contact for a property and was great. I called on Saturday and she accommodated us with a viewing on the same day. I needed to find a place urgently and she made it all happen within a few days. Always answered any queries swiftly. (Anita O'C).

Customer · 30 March 2020

★★★★★ 4/5

Trustpilot

I recently dealt with Bev and her team…

I recently dealt with Bev and her team at the Telford branch. They were all very knowledgeable and helpful

David · 25 May 2019