Every review we hold for the Moulton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSuperb
Rhys and Sam at the Daventry office were absolutely fantastic! From the moment I walked in, their friendly demeanour and wealth of knowledge put me at ease. They went above and beyond to address all my questions and concerns, making the entire process seamless and stress-free. No task was too big or too small for them, and their professionalism was truly commendable. I highly recommend Rhys and Sam to anyone in need of selling their home. Thank you both for your outstanding service
Lily · 14 February 2024
Agent replied · 28 October 2024
Thank you for your wonderful review! We’re thrilled to hear that Rhys and Sam made your experience so positive and stress-free. Their dedication and professionalism mean a lot, and we’ll be sure to pass on your thanks to them. We appreciate your recommendation and are here if you need anything else. Thank you!
★★★★★ 5/5
TrustpilotEffective, professional team
Effective sales marketing generated plenty of viewings by genuine buyers. Helpful team kept me informed during the process. Thanks to all members of staff who navigated the sales process - which due to circumstances beyond their control wasn't always as straight forward as it might normally have been! Recommend this branch of Jackson Grundy
Gordon · 28 May 2026
Agent replied · 31 May 2026
Thank you so much for your positive feedback and for taking the time to share your experience. We are delighted to hear that our team could support you throughout the sales process and generate genuine interest in your property. We truly appreciate your recognition of our staff’s efforts, especially during a process that wasn’t always straightforward. Your recommendation means a great deal to us, and we will be sure to pass your thanks on to the whole team at this branch of Jackson Grundy.
★★★★★ 5/5
TrustpilotExceptional Service from Becky - A Dream Home Journey
I recently had the pleasure of working with Becky, the estate agent who guided us through the process of purchasing our first home. From the outset, Becky exhibited efficiency and friendliness that truly set her apart.Becky's professionalism and expertise were evident throughout our entire home-buying journey. She navigated us seamlessly through the intricacies of the process, making what could have been an overwhelming experience remarkably smooth.What stood out most about Becky was her genuine friendliness. She went beyond the standard expectations of an estate agent, taking the time to understand our needs, preferences, and concerns. Her warm demeanour and approachability made the entire process stress-free and enjoyable.Becky's commitment to excellent customer service was evident in her responsiveness and willingness to go the extra mile. Whether it was answering our numerous questions, providing valuable insights, or coordinating with various parties involved, Becky was always there for us.In the fast-paced world of real estate, Becky's efficiency was a breath of fresh air. She ensured that deadlines were met, paperwork was in order, and negotiations were handled with finesse. Her organisational skills and ability to keep things on track were instrumental in turning our dream of homeownership into a reality.What truly set Becky apart was her dedication beyond the completion. She provided thoughtful follow-up calls once we had moved in, ensuring that our transition into our new home was smooth. Additionally, her insights into local contacts and recommendations for nearby shops and services were invaluable, helping us quickly become familiar with the area.Overall, working with Becky was a real pleasure. Her professionalism, friendliness, and dedication to her clients make her an outstanding estate agent. If you're in search of someone who combines efficiency with a personal touch, Becky is undoubtedly the agent you want by your side.We are immensely grateful for Becky's guidance and support throughout this process. Thanks to her, we now have a place to call home, and we couldn't be happier. We wholeheartedly recommend Becky and her team to anyone in need of a top-notch estate agent.
Claude · 14 November 2023
Agent replied · 28 October 2024
Thank you so much for your detailed and heartfelt review! We’re thrilled to hear that Becky made your first home purchase such a positive and smooth experience. Her dedication, friendliness, and commitment to excellent service truly stand out, and it’s wonderful to know she helped make your transition into your new home as seamless as possible. Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out. Congratulations on your new home!
★★★★★ 5/5
TrustpilotTanya was amazing
Tanya was amazing! I have dealt with other estate agents recently and none were as warm and friendly as her. She made me want the property even more. She helped me along the way as well, I really couldn’t have asked for more. She is an asset to the company! Thank you Tanya you really are just what I needed to help me through the whole moving process. 5 stars all the way!
Georgie · 8 April 2024
Agent replied · 28 October 2024
Thank you so much for your wonderful review! We’re delighted to hear that Tanya made such a positive impact on your experience. Her warmth and support are exactly what we aim for, and we’re thrilled she helped make your move smoother. We’ll be sure to pass on your kind words to Tanya. Thanks again for the 5 stars!
★★★★★ 5/5
GoogleThank you for your assistance during our move although you were not our agent.
Lauren was lovely and honest from the start. Showed us round several properties. Wasn’t pushy just down to earth and nothing was too much trouble.
Georgina and Lauren were both very helpful chasing the solicitors and other estate agents to assist in getting things moving.
Prompt with updates even if the news wasn’t what we wanted to hear.
Thank you both for all your assistance it really was appreciated.
Chris · 25 August 2023
Agent replied · 24 August 2024
Thank you so much for your kind words and positive rating regarding your experience with Georgina and Lauren, and many thanks for entrusting Jackson Grundy with your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotGreat staff
J&G has been in our local village for a long time it’s inevitable to experience them through buying or selling in the area. All the team at J&G Duston Becky, Chris & James are experienced and professional always took the time to help listen and be on hand to help us through, overall we had great experience with them and yes we would definitely recommend J&G in the future.
Anthea · 22 November 2025
Agent replied · 24 December 2025
Thank you so much for your wonderful review. We truly appreciate your kind words and are delighted to hear that you had such a positive experience with our Duston team. Becky, Chris and James will be thrilled to know their support made a difference throughout your journey.
It means a great deal to us to be part of the local community for so many years, and your recommendation is genuinely appreciated.
If you ever need anything in the future, we’re always here to help.
Thank you again
★★★★★ 5/5
GoogleI appointed Jackson Grundy to market my cottage and within 2 weeks I had an offer in. The whole process was very smooth and I have to commend Megan Stewart who was absolutely brilliant. A great communicator, negotiator, and kept me fully informed and up to date throughout the sale. Thank you so much for such an impressive service.
Kind regards
Andrew
Andy · 16 January 2026
Agent replied · 16 April 2026
Thank you so much for your kind feedback. We’re delighted to hear that your experience with Jackson Grundy was such a positive one and that an offer was secured so quickly. Megan will be thrilled to receive your praise, she takes great pride in providing clear communication and dedicated support throughout the sales process. Thank you for choosing Jackson Grundy, and we wish you all the very best for the future.
★★★★★ 4/5
GoogleI found the staff at jackson Grundy, really friendly , and very professional, special thank you to Johnny,
Sheila · 16 November 2025
Agent replied · 16 April 2026
Thank you so much for your feedback. We’re delighted to hear you found our team friendly and professional. Johnny will be especially pleased to know his efforts were appreciated. It was a pleasure assisting you, and we wish you all the best for the future.
★★★★★ 5/5
GoogleWe recently sold our home with Jackson Grundy, and while selling a home can be stressful (especially as we’ve moved overseas), Olivia made our journey as seamless as possible. She was professional, knowledgeable and dedicated throughout the …
Ca-Linh · 16 April 2025
Agent replied · 16 April 2026
Thank you for taking the time to share your experience. We’re so pleased to hear that Olivia helped make your sale as seamless as possible. Your kind words about her professionalism and dedication mean a lot, and we’ll be sure to pass them … More
★★★★★ 5/5
TrustpilotI’ve used Jackson Grundy 3 times now…
I’ve used Jackson Grundy 3 times now and every time they have been nothing but amazing. Becky has been amazing at keeping us informed throughout the whole process and Chris making the selling process smoothly. I cannot recommend them enough
Jade · 5 March 2025
Agent replied · 31 May 2026
Thank you so much for your continued trust in Jackson Grundy. We're thrilled to hear that Becky and Chris provided you with exceptional service throughout your experience. We truly appreciate your support and look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotBecky is great to deal with both as a…
Becky is great to deal with both as a buyer and seller, Becky responded quickly to any questions I had, and was always helpful. I wouldn’t hesitate to use Jackson Grundys Duston branch in the future.
Scott · 18 April 2025
Agent replied · 31 May 2026
Thank you so much for your kind words. We're so pleased to hear you had a great experience both buying and selling with us and look forward to helping you again in the future!
★★★★★ 5/5
TrustpilotCan not recommend highly enough
We recently moved using Jackson Grundy as our agents. They were excellent in all areas, keeping us informed and general customer service and I can’t recommend highly enough! A special massive thank you to Sandy who was just awesome through out the whole thing.
Jo · 14 December 2024
Agent replied · 31 May 2026
Thank you so much for your kind words! We're delighted to hear you had such a positive experience with us. We'll be sure to pass on your lovely feedback to Sandy, she'll be thrilled! Wishing you all the best in your new home, and thank you for the recommendation! 😊
★★★★★ 5/5
TrustpilotHelpful, professional and kind
I’ve used Jackson Grundy twice now and my experience has been nothing but great. Excellent communication, professional, helpful and kind! Miranda was a star and kept us in the loop throughout the whole process.
Ms · 31 March 2025
Agent replied · 31 May 2026
Thank you for your lovely feedback! We’re so pleased to hear that you’ve had such a positive experience with us not once, but twice. We truly appreciate your continued trust in Jackson Grundy and wish you all the best for the future!
★★★★★ 5/5
TrustpilotLovely People
At every stage of selling the house, Jackson-Grundy staff have been very professional, helpful, friendly, considerate and generally just lovely to deal with. When a buyer pulled out at the last minute, they could not have worked harder at finding another and, after exchanging contracts this week, I had a phone call to make sure all was well. Could not recommend than more highly!
Philip · 7 October 2025
Agent replied · 24 December 2025
Thank you very much for your thoughtful and generous feedback. We are delighted to hear that you felt supported and well looked after throughout the process of selling your property. It was our pleasure to assist you, particularly during the unexpected challenges, and we are so pleased that a successful outcome was achieved. Thank you again.
★★★★★ 5/5
TrustpilotBest Estate Agents in the area
Selling our home was made easy by all at the Duston branch of Jackson Grundy. Thanks to Chris and Brandon for the early sales stage with a huge thank you to Becky for her work in completing the sale. If you’re selling in the area, don’t look anywhere else.
Barry · 2 August 2024
Agent replied · 28 October 2024
Thank you so much for your kind words. We're really glad to hear that Chris, Brandon, and Becky were able to make the process of selling your home easier. Becky will be especially happy to know her efforts in completing the sale were appreciated. If you need anything in the future, we’re always here to help. Thanks again for choosing us.
★★★★★ 5/5
TrustpilotConsummate professional
This is the 3rd time I've returned to Louise for my Mortgage. She always puts me at ease and makes sure I'm kept fully informed about my options which takes so much stress out of the process. Alice was great too in supporting my application!
Steven · 30 September 2024
Agent replied · 28 October 2024
Thank you for your continued trust in Louise and our team! We're delighted to hear that she consistently puts you at ease and keeps you informed about your options, helping to reduce the stress of the mortgage process. We're also glad to know that Alice provided great support for your application. Your loyalty means so much to us, and we're here for you anytime you need assistance!
★★★★★ 5/5
GoogleThank you so much Georgina and your team at the Moulton branch, for all the help you gave us through what was a somewhat difficult purchase. You were absolutely brilliant.
If it wasn't for the calming conversations you had with us, which brought our stress levels down and put things into perspective, we would probably have pulled out of the purchase and missed out on buying the house we really wanted.
Thank you once again.
Phil · 25 August 2022
Agent replied · 24 August 2024
Thank you very much for taking the time to leave such positive comments regarding your experience with Georgina and the team Phil. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
GoogleAbsolutely fantastic service during a very prolonged process. During all the ups and downs (no fault of Jackson Grundy) Olivia and Georgina went above and beyond to keep us updated and fought for the process to complete. We cannot fault … More
Victoria · 27 September 2024
Agent replied · 24 October 2024
Thank you so much for your kind words. We're thrilled to hear that you had a positive experience, even during a lengthy process. Olivia and Georgina will be delighted to know their efforts made such a difference for you. If you ever need assistance again, don’t hesitate to reach out. Best wishes, Alex - Jackson Grundy
★★★★★ 5/5
TrustpilotWe went with Jackson and Grundy at duston with Becky our agent
We went with Jackson and Grundy at Duston. We had an amazing agent Becky she kept us up to date with everything and went above and beyond when we were getting anxious, I would highly recommend her nothing was too much, and I want to thank her once again and now we're in our forever home
Gill · 5 November 2025
Agent replied · 24 December 2025
Thank you so much for your wonderful feedback. We’re delighted to hear that Becky was able to support you throughout your move and make the process a positive one. It’s wonderful to know you’re now in your forever home. On behalf of Becky and everyone at Jackson Grundy, thank you and we wish you all the very best for the future.
★★★★★ 5/5
TrustpilotThe service received from Jackson…
The service received from Jackson Grundy was excellent. We are truly pleased with the house that was found for us. Anna, Ben and David and other members of their team were professional, showed dedication and support throughout our experience in selling and purchasing of our house.
Carol · 29 January 2026
Agent replied · 23 February 2026
Thank you very much for taking the time to share your feedback. We are delighted to hear that you are pleased with your new home and that your experience of selling and purchasing went smoothly. Anna, Ben, David, and the wider team will really appreciate your comments. It was a pleasure working with you, and we wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotThe team in the Wellingborough Road office
The team in the Wellingborough Road office handling the sale of my home were excellent in every respect.Tom, Will and Sandy made the entire process efficient, effective and stress-free. They offered me sound advice and gave me complete confidence. The sale was very smooth from start to finish. I would highly recommend them.
Andrew · 9 February 2024
Agent replied · 28 October 2024
Thank you for your kind words! We’re thrilled to hear that Tom, Will, and Sandy provided such excellent service and made the process smooth and stress-free. Your recommendation means a lot to us. If you need anything else in the future, don’t hesitate to reach out. Thanks again!
★★★★★ 5/5
TrustpilotStress free renting
From my initial enquiry Tanya was very helpful and communication was always great. I rented the property for two years and there was no issue in this time. They would always give notice for inspections or work that needed carrying out. Moving out was equally as simple.
Hiba · 21 May 2024
Agent replied · 28 October 2024
Thank you for taking the time to write a review. We’re pleased to hear that Tanya provided great support and communication throughout your rental period. It’s wonderful to know that your experience was smooth from start to finish. If you need anything in the future, you know where we are.
★★★★★ 5/5
GoogleA big thank you to the team at Jackson Grundy for enabling us to buy our new home. They have been great, always available and on the ball with all the enquiries we made. A massive thank you to Georgina for her proactive attitude to get things done rapidly. Very happy indeed. Looking forward to moving next week.
Adela · 25 August 2023
Agent replied · 24 August 2024
Thank you very much for taking the time to leave such positive comments regarding your experience with the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy
★★★★★ 5/5
TrustpilotHighly recommend
I have lived in Northampton since 2014 and moved house 3 times. Each time I have ended up using Jackson Grundy to either buy or sell and I can hands down say they are by far the best estate agents in Northampton. The communication, effort and friendliness is second to none. On this occasion I sold through them and Becky from the Duston branch handled the sale which without her would have been a very stressful process. She went above and beyond for us. When people complain about estate agent fees I can vouch to say Jackson Grundy are worth every penny and would highly recommend for selling your house!
Steve · 16 December 2024
Agent replied · 31 May 2026
Wow, thank you so much for your amazing feedback and continued trust in us over the years! It really means a lot to hear that you’ve had consistently positive experiences. We’re thrilled Becky was able to make this sale as smooth as possible for you, and we’ll be sure to pass on your kind words. Thank you for your recommendation, we truly appreciate it! Wishing you all the best in your new chapter! 😊
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