Rook Matthews Sayer Morpeth reviews

★★★★★ 5/5

Google

We recently purchased a property through Rook Matthews Sayer in Morpeth and had a really positive experience. Most of the staff were supportive, professional, and very helpful throughout the process. Communication was clear, and they made what can often be a stressful time feel much smoother. Highly recommended if you’re looking to buy or sell in the area!

Amaldev · 16 September 2025

★★★★★ 5/5

Trustpilot

Alistair was great

We had an excellent experience with Alistair as our mortgage advisor. He was extremely helpful throughout the entire process, always taking the time to explain things clearly and make sure we felt confident in every decision.

Connor · 30 March 2026

★★★★★ 5/5

Trustpilot

Fantastic mortgage advisor

Would highly recommend Alistair, the mortgage advisor at the ashington branch. He kept us updated throughout the whole process, was always available to us and explained everything clearly. Alistair made the process of remortgaging as stress free as possible given everything going on in the housing market at the moment will definitely be using him again!

Lauren · 13 October 2023

★★★★★ 5/5

Trustpilot

Great communication while purchasing

Great communication while purchasing my property from the Gosforth office. Couldn’t thank them enough always keeping me updated in particular Ellie, Natalie, eve and Neil as well who helped me with my mortgage.Highly recommend if looking for mortgage advice or purchasing a property

Carl · 2 July 2024

★★★★★ 5/5

Trustpilot

The branch staff were very professional…

The branch staff were very professional and supportive throughout, to ensure a positive customer journey experience. The marketing exercise was exceptional and the team used the latest 360 camera techniques. Thanks again Bruce, Ellie and Claire, and I can’t fault the service!

Mr · 25 September 2026

★★★★★ 5/5

Google

The Morpeth Office were fabulous at keeping me informed throughout .. I felt that I was a valued customer and would absolutely recommend.

Elaine · 16 April 2025

★★★★★ 5/5

Trustpilot

Excellent job by Alistair!

I have the lifetime package with RMS and yet again Alistair sorted my renewal without any hassle. Having been through two house purchases and countless renewals I couldn't recommend him enough!

Steve · 2 May 2026

★★★★★ 5/5

Trustpilot

House sale

Great service from the team, from day 1. Kept informed of every aspect of the process. Very helpful and approachable, would definitely recommend and would use them again. ( but hopefully won't have to).

Peter · 9 April 2026

★★★★★ 4/5

Trustpilot

Rook Matthews Sayer. West Denton

Rook Matthews Sayer, West Denton Branch were very helpful and sold my property quickly. Claire and other staff were on hand whenever I needed them, were courteous, efficient and a pleasure to deal with.

Susan · 30 October 2024

★★★★★ 5/5

Trustpilot

We have just sold our property through Rook Matthews Sayer, West Denton Branch

We have just sold our property through Rook Matthews Sayer, West Denton Branch. I would like to say a big thank you to Bruce, Ellie and Claire for their professional service. They communicated and guided us through the process at every stage. Sale completed at a very reasonable price too. Anyone looking to sell a property I would highly recommend these guys.

Carole · 26 February 2023

★★★★★ 5/5

Trustpilot

Michael is a star!

Michael and Gordon were fantastic throughout the sale of my commercial property. Both were very knowledgeable and always available to contact for any questions, no matter how small. Michael Fox found me a buyer within 3 hours of going on the market... an ongoing contact of his. I would not hesitate to use RMS commercial services in the future! Thanks!

Kate · 29 April 2023

★★★★★ 5/5

Trustpilot

RMS Bedlington

RMS Bedlington were professional, courteous and supportive throughout the process of selling our property.We asked three agents to view and recommend. RMS suggested the highest market value and achieved the asking price for us.

Bill · 12 October 2024

★★★★★ 5/5

Trustpilot

A superb experience all round.

I cannot speak highly enough about the service we got from Rook Matthews Sayer in Whitley Bay. From the outset, they won the battle to sell our property with their professional approach, handles the marketing and viewings with great understanding of what we, as sellers and the buyers needed to know. Needless to say, not only did we sell quickly, but above the listed price. A superb experience all round. They could not have been more helpful.

Phil · 15 December 2025

★★★★★ 5/5

Google

A year ago my house was given to RMS to sell.I had several buyers come and go due primarily to the amount of work my house needed but eventually they found a buyer and I have finally moved out.All thro the process I always felt they listened to me (good and bad) and that I was in charge of my house sale.My main contact was Laura who was outstanding in all aspects of the process.I would certainly use them again.

Chicken · 16 November 2025

★★★★★ 5/5

Trustpilot

We had an excellent experience with our…

We had an excellent experience with our estate agent, Dylan. Our purchase journey was not always smooth, but Dylan did everything he could to help make it happen.

Roselind · 1 May 2026

★★★★★ 5/5

Trustpilot

Excellent , highly recommended

The whole process from initial valuation to completion has been handled very effectively and professional . This sale could have difficult as I was at a distance to the property but the whole team especially Dylan went above and beyond to get the sale over the line . Highly recommended.Thank you for making the whole thing as easy as possible

ANDREW · 19 December 2024

★★★★★ 5/5

Trustpilot

First class

I would not hesitate to use the services of Alastair , the financial advisor, should I need them. He is excellent. Everything is explained ( including the charges) and if it not for his sound advice we would have withdrawn from and very lengthy and unnecessarily complicated purchase . It’s rare to find such a transparent service in this field and we thank him for his expertise and support

Sally · 25 January 2022

★★★★★ 5/5

Trustpilot

RMS COMMERCIAL - LETTING and SALES

I can highly recommend the commercial team at RMS. They not only managed to quickly find a reliable tenant for me 2yrs ago, they also helped sell the property for me during the pandemic. The whole team led by Michael have always been so helpful and professional. A special thanks to Chris and Gordon who updated me all the time. Their determination to achieve a positive outcome never failed. An excellent and reliable service.

Jane · 26 February 2021

★★★★★ 5/5

Trustpilot

Great local estate agent

I used RMS Jesmond to find a tenant for our flat in Newcastle. From on the onset Cristy and team have been clear, helpful and proactive. The entire sign up, marketing, tenant finding and tenant processing (referencing and contracting) has been smooth and seamless. I was able to get a good tenant with an uplift on our rental income within 2 weeks of the property being emptied.

Mohammad · 6 May 2022

★★★★★ 5/5

Trustpilot

Mortgage advisor service is absolutely…

Mortgage advisor service is absolutely fantastic, Alistair is an expert with a wealth of expertise, and for the last 7 years has been able to set us up with three exclusive mortgage deals for his customers. All of which have been more competitive rates than I could find independently. Would highly recommend to anyone.

Shaun · 2 August 2023

★★★★★ 5/5

Trustpilot

Excellent local estate agent

We have just sold our parents house through the Fenham, Newcastle branch of RMS. This was an excellent and friendly service. They looked after us and answered all of our queries. I would happily recommend their service.

Andrea · 28 September 2026

★★★★★ 5/5

Trustpilot

RMS Gosforth

RMS Gosforth were fantastic during our house purchase that completed in September. Our purchase took a while to go through (Due to other issues that arose out of control) but Rook Matthew Sayer were brilliant in keeping us updated with the vendor. Special thanks to Eve & Natalie who helped us throughout the purchase and are a real asset to RMS.

Chris · 6 December 2022

★★★★★ 5/5

Trustpilot

We would like to give a big thank you…

We would like to give a big thank you to RMS in Blyth. They took us on to purchase a lovely property in Blyth, which we were unable to visit due to Covid. Videos made to imitate a visit with our particular requests. From start to finish good communication from Katie, Michelle, Alison and Dawn, despite the difficulties being faced by everyone dealing with Covid. Thanks to the team.Best wishes

Jacqueline · 16 September 2021

★★★★★ 5/5

Trustpilot

Alistair Bowman

I recently used Alistair as my mortgage advisor again, this was my first time using him for just myself and I couldn’t be more pleased with the experience.

Megan · 16 April 2026