Trusted Agent profile · Morpeth

Rook Matthews Sayer Morpeth reviews

4.8

★★★★★ Excellent

733 reviews across 2 platforms

17 Newgate Street, Morpeth, NE61 1AW

Rook Matthews Sayer's office in Morpeth, at 17 Newgate Street, is rated 4.8 out of 5 across 733 reviews on two platforms, including 111 Google reviews rated 4.8.

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4.8 / 5

111

Reviews on Google

This office

Trustpilot logo

622

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Morpeth office, from every platform, shown as written. First names only.

5/5

Trustpilot

First Property

Excellent support provided by all staff members I encountered, made the process of buying my first home painless and easy. Can't thank them enough for the support they gave throughout the process.

Mr · 4 January 2024

Agent replied · 17 June 2024

Dear Mr Maughan, thank you so much for taking the time to leave RMS Blyth a 5 star review, we really appreciate it!

5/5

Trustpilot

Ryton Branch

Dealt with the staff at the Ryton branch, who were friendly and helpful through the whole process of buying a property. The process dragged on for an absurd amount of time due to problems on my end, but the team kept in regular contact and were sympathetic and cordial throughout.

Customer · 24 June 2022

Agent replied · 17 June 2024

Good morning, thank you for leaving our Ryton team a lovely review. We're so glad they were able to help you secure your new home!

5/5

Trustpilot

I have used Rook Matthews Sayer…

I have used Rook Matthews Sayer Gosforth several times over a period of nearly 20 years. The service received has always been excellent. From valuation and throughout the negotiation process, I have been supported and kept informed. I can thorough recommend RMS Gosforth.

Mrs · 14 March 2023

Agent replied · 17 June 2024

Dear Mrs Grant, we really appreciate your custom throughout the years and thank you for always coming back to us and choosing RMS as your selling agent. Thank you also for the five stars and the kind words, this means the world to us.

4/5

Google

Helpful and friendly.

Trevor · 16 April 2025

Agent replied · 15 June 2024

Thank you for leaving RMS Morpeth a review Trevor - we really appreciate it!

5/5

Trustpilot

Professional and efficient

The staff were all very helpful and approachable and explained the process of selling the house really clearly.

Mrs · 17 September 2024

Agent replied · 30 October 2024

Thank you so much Mrs Knowles for leaving our team in RMS Blyth a 5 star review. It really means the world to us.

5/5

Google

We recently made a sale and purchase through the Morpeth branch. The service provided by the team throughout the process was excellent and they couldn’t be more helpful. Would definitely recommend.

Emily · 17 January 2024

Agent replied · 15 June 2024

Dear Emily, thank you so much for taking the time to leave this 5 star review for RMS Morpeth, we really appreciate it!

5/5

Trustpilot

Excellent service

Excellent service, good communication, quick to understand. Friendly and very approachable and always helpful, we used the forest hall branch

Mrs · 10 August 2024

Agent replied · 24 August 2024

We are thrilled to receive your review for RMS Forest Hall. Thank you so much for taking the time to leave such kind words Katherine, we really appreciate it!

5/5

Trustpilot

Team

Neil and the whole team were fantastic throughout. Very helpful and no questions until answered . Would highly recommend.

Louise · 26 August 2024

Agent replied · 30 October 2024

Hi Louise, thank you so much for highlighting our Mortgage Advisor Neil to us. We're so happy to see you had a great experience using our service and that you would recommend our team.

5/5

Google

Rook Matthew Sayer Morpeth branch handled the sale of our house in a professional manner.Throughout the marketing process all staff were friendly courteous and knowledgeable.They answered our queries promptly and kept us up to date in a timely manner.

Judith · 16 June 2023

Agent replied · 15 June 2024

Dear Judith, we're so grateful you took the time to leave this review for RMS, thank you so much.

5/5

Trustpilot

An excellent service from Rook Matthew…

An excellent service from Rook Matthew Sayer. Would highly recommend. I used RMS to purchase a cafe and from day one the help and guidance I received was excellent. Gordon, the estate agent, who I dealt with was professional, supportive and went over and above to help ensure we had a timely completion.

Lisa · 16 November 2021

Agent replied · 17 June 2024

Dear Lisa, thank you very much for taking the time to write a lovely review. We're very glad Gordon was able to provide you with 5* service throughout the purchase. Wishing you all the luck with your cafe, we're sure it'll be a smashing success!

5/5

Trustpilot

Blyth branch staff were very helpful…

Blyth branch staff were very helpful and kept us informed at every stage of the process.Would recommend and use this branch again.

Amber · 14 June 2024

Agent replied · 24 August 2024

Thank you so much Amber for leaving RMS Blyth a 5 star rating, we really appreciate your recommendation as it helps other customers find us!

5/5

Trustpilot

Very knowledgeable and friendly staff

Very knowledgeable and friendly staff , honest and keep you updated throughout .

Customer · 6 November 2024

Agent replied · 17 June 2024

Thank you for leaving us a 5 star rating, we are very happy that you were satisfied with the service our team provided.

5/5

Trustpilot

Excellent professional and responsive…

Excellent professional and responsive service from the team at Forest Hall. I would definitely recommend their service to prospective home buyers and purchasers.

Jo · 21 May 2024

Agent replied · 17 June 2024

Thank you so much Jo for taking the time to leave us a wonderful review for our team in RMS Forest Hall, we really appreciate it!

5/5

Google

Just purchased a house in Widdrington through RMS. Very professional and helpful at all times. Regular updates to let me know what stage we were at with the purchase. Lovely friendly staff. Welcome box given with my keys which was a nice touch. Highly recommend. Thank you. Pauline.

Pauline · 16 June 2022

Agent replied · 15 June 2024

Dear Pauline, thank you for leaving our team 5 shiny stars. We're glad you like our new Welcome boxes too. We look forward to hopefully working for you again in the future.

5/5

Trustpilot

Friendly Helpful & Efficient

We recently sold a property in Ponteland through RMS. All of the staff we dealt with were friendly, helpful and efficient and the sale went through quickly without a hitch. Thank you for your great service!

Paul · 2 August 2023

Agent replied · 17 June 2024

Dear Paul, thank you so much for giving our lovely estate agents in Ponteland a great review! Thanks for choosing RMS!

5/5

Trustpilot

Flat Rental

Excellent . We were delighted with everything. Cristy Wailes in the Jesmond branch dealt with the rental.She is excellent at her job and is very pleasant to deal with . She found us a choice of 2 ideal tenants and an excellent rental price. - delighted

Mrs · 31 August 2022

Agent replied · 17 June 2024

Dear Mrs Minty, thank you so much for taking the time to leave RMS Jesmond, especially Cristy this wonderful 5* review.

5/5

Google

Helpful and professional staff at Morpeth branch, responsive and kept us informed throughout. This sale was straightforward but we felt RMS were on the ball throughout and dealt with any issues quickly and effectively

Ian · 19 September 2023

Agent replied · 15 June 2024

Dear Ian, thank you so much for taking the time to leave this 5 star review for RMS Morpeth, we really appreciate it!

5/5

Trustpilot

Good estate agent lovely friendly staff…

Good estate agent lovely friendly staff kept us updated all the way to the end

Paul · 26 September 2024

Agent replied · 30 October 2024

Thank you Paul for leaving this this fab review for RMS Bedlington, we really appreciate it!

5/5

Trustpilot

Excellent service from Rook Matthew…

Excellent service from Rook Matthew Sayer Gosforth would definitely recommend.

Kerrie · 9 December 2025

5/5

Trustpilot

Ponteland Branch

Ponteland Branch. Excellent service selling my property. It was a difficult property to sell, with no useful comparables, and a number of problems. They gave good practical advice, tested the market. Their professionalism, courtesy, tact, and patience was sorely tried at times, but they came through it with all sides still smiling. Well done everyone.

Lancelot · 27 February 2021

Agent replied · 17 June 2024

Dear Lancelot, thank you for taking the time to leave our Ponteland branch 5 stars and a thoughtful review. It is lovely to read such kind words, our Ponteland team are fantastic members of the RMS family and a real asset. to the company. We're very glad to have been able to find you a suitable buyer and to have sold achieved a price you were happy with. Thanks again.

5/5

Trustpilot

Excellent service from both Michael Fox…

Excellent service from both Michael Fox and Gordon Bird at Rook Mathew Sayers . They obtained a swift commercial let for me at an excellent rental and had several interested tenants within one week . They were very knowledgable about the market demand . Very pleased I engaged their firm .

Maureen · 13 November 2021

Agent replied · 17 June 2024

Dear Maureen, thank you for taking the time to write a lovely review for our commercial team, specifically Michael and Gordon. We're so glad they were able to achieve an excellent rental income for you. We hope you choose to instruct us again in the future. Thanks again!

5/5

Trustpilot

The girls in the Blyth office have been…

The girls in the Blyth office have been fantastic. They have supported us throughout the whole process which has been very difficult and emotional for us. We want to say a huge thank you to the whole team for your kindness and highly recommend the agency to anyone thinking of moving home.

Linda · 2 August 2021

Agent replied · 17 June 2024

Dear Linda, thank you for taking the time to leave our Blyth branch 5 stars and a lovely review. I am very glad they were able to fully support you throughout the whole process. We hope you're very happy in your new home and have been able to relax and put your feet up! Thank you again

5/5

Google

Bought my 1st home with RMS Morpeth. Very friendly and helpful from start to finish, entire process only took 30 days with RMS and the solicitors which RMS recommended. If your buying your 1st home or 2nd home. I would highly recommend going though RMS Morpeth! 5 Stars. Thank you very much! - Welcome box given with my keys which was a nice touch. Highly recommend. Thank you.

Joshua · 16 June 2023

5/5

Google

Excellent management and sale of a property. First rate agents.

Hugh · 17 November 2024

Agent replied · 9 December 2024

Thank you for leaving us 5 stars Hugh, we really appreciate it!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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