Trusted Agent profile · Morpeth

Rickard Chartered Surveyors & Estate Agents Morpeth reviews

4.5

★★★★★ Excellent

65 reviews across 1 platform

25 Newgate Street, Morpeth, NE61 1AW

Rickard Chartered Surveyors & Estate Agents's office in Morpeth, at 25 Newgate Street, is rated 4.5 out of 5 across 65 reviews on 1 platform, including 65 Google reviews rated 4.5.

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4.5 / 5

65

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Morpeth office, from every platform, shown as written. First names only.

5/5

Google

We bought our first home through Rickard Estate Agents and the service has been fantastic! It was a lengthy process (through no fault of theirs), and Gillian remained my main point of contact throughout and went well above and beyond for us - checking in often and chasing queries, etc. We now have our lovely new home, and I would absolutely recommend - if we ever decide to sell, Rickard's will be my first call. Thank you!

Sarah · 7 June 2022

Agent replied · 7 June 2023

Thankyou for your lovely feedback. We are pleased you love your new home and wish you the best of luck in the future :).

5/5

Google

Selling a house can be stressful but the professionalism and attention to personal service provided by Rickards has been exemplary. I would particularly thank Cheryl for making sure we were kept up to date at every stage of the process. I would not hesitate to recommend Rickards.

Don · 15 April 2023

5/5

Google

The whole team at Rickard ensured the process of selling my mums property went as smoothly as possible. Always professional and friendly. Excellent communication between vendors, buyers and solicitors. They are always on hand for advice and support. Would not hesitate to recommend Rickard to anyone buying or selling property.

Sue · 15 April 2025

5/5

Google

Girls were brilliant and kept us up to date all the time. Highly recommended

Susan · 4 October 2024

5/5

Google

First rate service from the Morpeth branch. We bought our house through them, and the whole team was professional, efficient and friendly at all times. The purchase wasn't straightforward for reasons outside of their control, but throughout they were very understanding and communicative.

Mike · 13 May 2025

5/5

Google

Gillian has been fantastic throughout, definitely recommend Rickards

Chris · 11 August 2022

Agent replied · 7 June 2023

Thankyou, we agree that Gillian is a superstar! Team Rickard :)

5/5

Google

Having just bought a house marketed by Erin and the team at Rickard Morpeth, I can highly recommend them. They kept us regularly informed as buyers and were professional and friendly at every stage.

Lorraine · 2 October 2022

5/5

Google

Extremely professional and friendly staff, a realistic valuation given to facilitate a promt sale, very good communication at all times between all the concerned parties. I would be very happy recommend Rickard Morpeth to anyone.

John · 15 April 2025

5/5

Google

Having just bought a house marketed by Erin and the team at Rickard Morpeth, I can highly recommend them. They kept us regularly informed as buyers and were professional and friendly at every stage.

Lorrie · 7 June 2022

5/5

Google

Erin and team were so helpful with the purchase of my property. It was executed smoothly and quickly. I was updated regularly and at each stage with progress. Great service and always a prompt response. Thank you!PositiveResponsiveness, Professionalism

Kyle · 25 August 2021

5/5

Google

Rickards dealt with the sale of my property and kept me updated regularly throughout the process , the staff were friendly and able to answer any questions I had. I would be happy to recommend them.

Barbara · 15 April 2023

Agent replied · 2 October 2023

😊 …

5/5

Google

The whole team at RICKARDS are friendly and efficient and most helpful. We chose them to sell our house as they are a local firm with a solid reputation, which proved to be correct. …

Sandra · 15 April 2023

Agent replied · 7 June 2023

Thankyou Mrs Kelly, we appreciate your feedback and hope you are both very happy in your new home :)

5/5

Google

Amazing service, from the early stages of arranging viewings of the property all the way through chasing solicitors and helping push the completion through. Overall fantastic service and lovely people

Hannah · 2 January 2025

1/5

Google

A horrendous experience with Rickard from start to finish - never again!

Ewan · 15 April 2024

Agent replied · 2 October 2023

Naturally we are very disappointed to see this poor review, and whilst we do not comment on individual purchases, we did dedicate a huge amount of time and effort trying to get the right result for you. We do really appreciate the comment that we had been fantastic in our efforts despite the outcome and wish you well in finding a new home. Best wishes and good luck for the future, Rickard Morpeth.

5/5

Google

Excellent service. Friendly, proactive and efficient. They obviously value their clients.

Anthony · 15 April 2024

Agent replied · 2 October 2023

Thank you for taking the time to leave us such a lovely review 😊. Best Wishes, Rickard, Morpeth. …

5/5

Google

I have never delt with such an amazing estate agents! Erin could not have done enough for me on what seamed to be a straight forward sale that turned out to be a massive headache for me. She kept me up to date with what was happening and did a lot of chasing solicitors! I couldn’t have done it with out her. 100% would recommend. Efficient and professional. Thank you again.

Linda · 7 June 2021

5/5

Google

The professionalism of property purchased through Rickards was second to none

Raystraker · 7 June 2022

5/5

Google

We chose to use Rickards because they were the only agent who honoured their appointment to value the house with our Probate solicitor. They proved to be very professional and friendly throughout the selling process. They communicated regularly and clearly and provided sound advice when needed. Can highly recommend.

I · 15 April 2023

1/5

Google

Thousands of pounds of repair works were needed that the survey missed. Rickard's Level 3 Survey wasn't worth the paper it was written on, let alone the £995 cost. Areas that required repair were not even written down, but the areas …

Simon · 15 April 2023

5/5

Google

We recently purchased our forever home through Rickard who throughout the process were attentive to all our needs and requests, always keeping us informed of progress. We couldn't have asked for anything more, but i'm sure if we did they would have accommodated us. Great team and lovely friendly people.PositiveResponsiveness, Quality, Professionalism, Value

Rob · 25 August 2021

5/5

Google

Lovely lasses the boss is canny too

P · 15 April 2023

Agent replied · 7 June 2023

We are indeed a canny bunch :) Thankyou.

5/5

Google

I bought my house from Rickard Estate Agents - and also sold it with them. The team at Morpeth are professional and efficient. They kept me informed of progression every step of the way. A friendlier bunch of ladies I’ve yet to meet. No hesitation in recommending.

Sandy · 7 June 2022

5/5

Google

Great experience with Rickards. They kept me informed and reassured with excellent communication.

James · 4 October 2024

5/5

Google

Great service and correspondence throughout the sale process, nothing to fault. Very helpful, would highly recommend

Jonny · 15 April 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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