Rickard Chartered Surveyors & Estate Agents Morpeth reviews

★★★★★ 5/5

Google

We would recommend Rickards to anyone selling their house. I believe their valuations to be extremely fair - they don't bump up the price, but are realistic and we received an offer within 2 weeks. Our sales process was protracted (due to our buyers, not Rickards) but Cheryl was really good at keeping us informed throughout. She always got back to us promptly, and was always very transparent and helpful.

Pam · 15 April 2025

★★★★★ 5/5

Google

Gillian and Cheryl were outstanding through the whole process and a delight to be in touch with. Everything was very well organised and they were always helpful. Even on moving day they found us a glazier at very short notice so that we could have a window removed to get the settee in! If we are selling a house or looking for another house in Morpeth it will be Rickards every time. Thank you Gillian and Cheryl - you are stars! Ken Jarrold for Paul

Paul · 15 April 2024

★★★★★ 5/5

Google

We bought our new home which was for sale with Rickards and the team went above and beyond throughout the whole process! We can’t thank Gillian and the team enough for all their support and above and beyond communication between parties!

Hannah · 15 April 2025

★★★★★ 5/5

Google

Couldn't speak highly enough of the service I received by Rickards, especially Gillian. She kept me updated throughout the buying process and was always there to give me a nudge when I needed it 😁 …

Anthony · 15 April 2025

★★★★★ 1/5

Google

Arranged a viewing for a property for 3pm with an estate agent from Rickard. At 3:15pm, no agent had arrived. Rang them, 'oh the agent is probably running late'... Had a viewing elsewhere at 3:30pm, so had to leave. Barely received an apology, but was offered a viewing at a later time the same day. Unsurprisingly, I declined this offer.

Alexander · 15 December 2025

★★★★★ 5/5

Google

Rickard Morpeth have been brilliant in assisting me in the purchase of my first home! Gillian has been outstanding throughout the entire process from booking a visit to completion and all of the hurdles provided in between from a less so helpful solicitor. She’s a real asset to the firm! Will certainly use Rickard again in the future!

Dan · 30 July 2025

★★★★★ 1/5

Google

Very disappointed after reading the lovely reviews rang on Saturday to book an appointment at 1pm no reply so thought they must be busy so rang again and 2.05 pm to message saying that the office was open on Saturday from 9am to 3pm ???? Eventually got a call on Monday booking my appointment for today at 2.45om arrived at 2.35 pm and waited for the agent until after 3pm .No one turned up no phone call .We had to leave as had another appointment at 3.30 and the agent was there promptly . Arrived home and have just received a voicemail mail apologizing however not impressed with the message left either Terrible service !!!!!!!!

Margaret · 15 April 2025

★★★★★ 5/5

Google

Gillian, Aisling and Cheryl have stuck with us for 10 months to facilitate the sale of the property even though we had a number of setbacks. They have worked very hard and kept us up to date with ongoing situations. We have now completed our sale and we're most grateful for their patience and ongoing committment during the selling process. My brother and I would recommend them highly if you are considering selling a property

Lesley · 25 March 2026

★★★★★ 5/5

Google

We had a great experience buying a house with Rickards. Gillian was there every step of the way helping us navigate the solicitors and paperwork.

Emma · 15 April 2025

★★★★★ 5/5

Google

Gillian and her team in Morpeth have been great at helping us find our new home - from arranging a day of looking at similar houses, to squeezing us into last minute viewings. When we put an offer on a house, Gillian has kept us up to date throughout the whole process - chasing up the right people, and ensuring everything went smoothly. Rickard have been great at communicating with us throughout the whole process of us buying and we would recommend anyone to use Rickard in future.

Kristine · 15 April 2024

★★★★★ 5/5

Google

I don't believe the purchase of our new home would have happened if it wasn't for Rickard, especially Cheryl. Wouldn't hesitate to recommend

Andrew · 15 April 2025

★★★★★ 5/5

Google

Very smooth and professional service. Gillian was incredibly helpful and kept us updated throughout the whole process. Lovely staff and would not hesitate to use Rickards again.

Brian · 15 November 2025

★★★★★ 5/5

Google

Just completed the sale of our property. The team were absolutely fantastic. Big shout out to Aisling, Gillian and Cheryl. We were kept well informed during the progress of the sale. Were we given advice and support when several sales had fallen through. A brilliant team. Thank you.

John · 1 April 2025

★★★★★ 5/5

Google

Huge thanks to everyone at Rickards Morpeth. They have just sold my house at Stobhill and I can not recommend them any higher. Every lead was followed up and once sold Gillian, liaised with both solicitors, mortgage provider and buyer to ensure any queries were dealt with immediately. Aisling and her whole team provide a fantastic, friendly and efficient service. Thank you.

Russell · 15 April 2025

★★★★★ 5/5

Google

Amazing service from Rickards, all staff very helpful and professional, special shout out to Gillian for all her precessional help and advice while my mother sold her home. They were always on hand to offer help. Thanks again!

David · 15 July 2025

★★★★★ 5/5

Google

We have just bought our new home through Rickards. Gillian and the team have been brilliant throughout the whole process keeping us up to date with everything that was happening, (unlike the agent we used to sell our property not local) Thank you so much for all your help. would highly recommend.

Michelle · 15 April 2023

★★★★★ 5/5

Google

A great and stress free experience purchasing our first home. Gillian and the team were helpful and efficient and kept us informed every step of the way. Thanks again guys :-)

Rhona · 15 April 2024

★★★★★ 5/5

Google

Purchased a house through Rickards, would recommend them to anyone selling/buying. Gillian kept us informed every step of the way, which is always helpful through a stressful process. They would be our point of call if we need them in the future! Thank you for everything!

Amy · 4 October 2024

★★★★★ 5/5

Google

Would highly recommend rickhard they did a 1st class job from start to finish on selling my dads house Gillian was always intouch on how things were going so friendly Thankyou for everything

Angela · 26 February 2025

★★★★★ 5/5

Google

The Ashington team were excellent from start to finish . Valuation, marketing was executed in an extremely professional way The sale was challenging and all of the team were professional calm and understanding. They recognise this is a difficult stressful time for everyone involved, their interpersonal ability was tested at times but their behaviour was exemplary! Costs were fair and we would not hesitate to recommend this team , lovely friendly and candid when required. Great job team Rickard !PositiveResponsiveness, Quality, Professionalism, Value

Geoff · 25 August 2021

★★★★★ 5/5

Google

We’ve recently used Rickards Morpeth office to sell our home. We would highly recommend their services. Aisling, Gillian and Cheryl all made the process as stress free as possible and were always happy to help with any queries we had.

Ian · 15 April 2025

★★★★★ 1/5

Google

Rickard Ashington RE 18 Rothlea Gardens, Stakeford Not only were the owners of this property a disgrace, the staff at Rickard became ignorant, dismissive and patronising. Long story cut short: We did everything required; we requested a completion date of 1 September to help the owners and Rickard (it was supposed to be 16 September) and we kept Rickard updated weekly, sometimes daily, every step of the way. The owners of this property were and are very difficult people to deal with. Rickard are too. They called us numerous times for updates as they wanted the sale moved along because "...we're waiting for you" - yet we were the ones keeping the sale alive and they knew it! We were told by Rickard that we DID NOT need a survey. What estate agency would say such a thing regarding a 1960s property? We knew something was dodgy at that point. We said we were going to get a survey completed. The owners began to act even worse. So, we had a level 3 survey completed and found major hazards affecting not only the value but the habitable status of the property. You cannot move in the way it is. Rickard didn't really care; "It's an old house" and "It's still good value" - not when refurb costs are hitting £12k without the structural, damp proofing, asbestos and building conformity issues. Following the survey, the owners began acting terribly. Not only did the wife attempt to defraud my wife and I with the survey company, they made a most unreasonable demand last Thursday - they demanded the sale was completed and exchanged within 24 hours! Now we all know this is impossible - the solicitors were dumbfounded, our mortgage company was, the survey company was, other estate agents were! But Rickard went along with it. I asked Rickard to call me last Friday after they spoke with the owners as they knew it was impossible to complete and exchange. They never called. Instead, they had relisted the property without telling us! Absolutely disgraceful behaviour. So, be careful people. Rickard KNOW there is something wrong with this property and do not want prospective buyers to have a survey completed and be made aware of the problems. The owners don't want you to know either. BE CAREFUL! YOU'VE BEEN WARNED! EDIT - There is a five-star review by a "Marc Stewart" below - Marc Stewart actually runs the Rickard Ashington office. EDIT - Rickard DELETED their review section from Facebook entirely following my leaving this same review on their page. Wouldn't you think they'd call me? Shameful.

Adam · 7 June 2020

★★★★★ 5/5

Google

We have been delighted with the selling process with Rickards Estate Agents. They have contacted all our viewings and given us feedback then saw us through our sale even though at times there were issues with our buyer.

Margaret · 15 April 2025

★★★★★ 5/5

Google

Gillian at Rickards Morpeth was diligent, professional, supportive and helpful, from a buyers perspective we couldn't have asked for better. …

William · 15 April 2023