Every review we hold for the Morpeth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service as always.
Very regularly deal with both the team at Washington branch and Charlotte Mason, at head office, for all my residential letting needs. They can never do enough, in terms of keeping in constant communication with progress and carrying out their role professionally and very efficiently. I would not take my business anywhere else.
J · 2 August 2022
★★★★★ 5/5
TrustpilotStockton office - highly recommended
We cannot recommend this estate agents enough! The customer service was 10/10 and were very professional throughout. They were in constant contact, informing us of updates and how they could assist us further. We would like to say a huge thankyou to Jan - who went (above and beyond) to help us through our completion. Thanks again to her and all the team.Clare & Kirsty Pearce-Dryden
Clare · 8 October 2019
★★★★★ 5/5
TrustpilotAmazing staff
Amazing staff! They were so helpful, really couldn't do enough for us. As first time buyers we were so nervous but they made everything so clear and straightforward. Emily and Daniel working incredible. Both very respectful and anytime I call they really helpful. Thank you for make my day.
Ako · 17 December 2022
★★★★★ 5/5
TrustpilotIf you need to sell your property then…
If you need to sell your property then look no further my house was sold in 3 days and I actually got more that I thought and this is down to one lady Hellen Widdowson she is a 'woman on a mission'when it comes to selling houses always returning phone calls or emails informing me of progress
Andy · 29 November 2021
★★★★★ 5/5
TrustpilotBrilliant, friendly, reliable and helpful
Fantastic service throughout the wholeLove - The team really went above and beyond to ensure our house sale went through smoothly and were friendly and reliable. Put my mind at ease and took a bit of the stress out of moving.
Lauren · 29 July 2023
★★★★★ 5/5
TrustpilotDean from pattison has been absolutely…
Dean from pattison has been absolutely excellent from start to finish, helped me through what has been a really stressful and difficult time and genuinely took time to help me and make sure I was sorted with a suitable property as quickly as possible. Totally stress and hassle free and I can’t thank them enough
Lauren · 24 January 2022
★★★★★ 5/5
TrustpilotI have bought the property through…
I have bought the property through pattinson estate agents in Washington branch. Kimberley and her manager was great, very knowledgeable, helpful. I would highly recommend this branch for anyone looking to sell or buy property. The service is 5 star.
Gurvinder · 31 July 2023
★★★★★ 5/5
TrustpilotPersonal service
Personal service, always followed up calls and returned calls and queries. Jason dealt with the sale all the way through, no handing over to others, dealt with my man’s sale and looked after her with respect, using them / him to sell my house too
MR · 3 March 2023
★★★★★ 5/5
TrustpilotPositive experience
I had the pleasure of meeting Carly from Washington Pattinson; as a newcomer to property investment, I was confused and knew very little about it, but she is very professional and helpful, and I would highly recommend her to anyone.
JI · 20 July 2023
★★★★★ 5/5
TrustpilotJosh Singh amazing support.
Amazing customer service and professionalism from a commendable Josh Singh. Outstanding service, going the extra mile to achieve customer satisfaction. A huge thanks to you Josh, from Aileen and Scott
Aileen · 24 February 2024
★★★★★ 1/5
TrustpilotPattinsons Ashington put
Pattinsons Ashington put any property up for sale even though the sellers can not proceed pure time wasters
Selina · 4 July 2022
Agent replied · 23 October 2024
Hi, we are sorry you have not had the experience we expect from our team. can you provide more information, like the property address in question and the email address you registered with us. Can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
★★★★★ 5/5
TrustpilotExcellent team at Pattinsons Gosforth…
Excellent team at Pattinsons Gosforth branch espeacilly Kerri, they helped out with forms and scanning documents that were time sensitve even down to using their own phones when scanner played up, The Gosforth office based team are ahead of their game,friendly and genuine I would highly recomend that outlying offices look to them as an example to raise their own bar accordingly,
Sharon · 9 January 2020
★★★★★ 1/5
TrustpilotVery very poor on the rental side
Very very poor on the rental side, don't return calls or emails, rude and unprofessional staff, clearly lack basic training. They seemed to have a very flimsy grasp of property law
Carl · 20 June 2019
Agent replied · 23 October 2024
We are very sorry to hear this, Mr Stone. One of our team would be happy to discuss your problem if that is something you would like to do.
★★★★★ 5/5
TrustpilotGosforth Branch Excellence
I had the pleasure of dealing with the Gosforth branch very recently. They were excellent - friendly, helpful, efficient. Keri (and Katie) went out of their way to help me in very difficult circumstances. They were sensitive to my needs and went the extra mile which I really appreciated. I would definitely use them again & can't recommend them highly enough.
Alison · 31 March 2020
★★★★★ 4/5
TrustpilotSale of property through online auction
The team were proactive in trying to generate interest in the property for sale and ensured we were successful in finding a buyer. They were friendly and helpful and we were kept informed of progress throughout.
John · 21 September 2023
★★★★★ 5/5
TrustpilotBrilliant friendly service from start…
Brilliant friendly service from start to finish. We have purchased a property from Pattinsons and are now using them as a management agent for another property, thy have been great in both instances.
Jack · 1 December 2023
★★★★★ 5/5
TrustpilotCarly from Washington
Carly from Washington recently done my house valuation,during the visit to my house she was very friendly, professional and passionate for her work. While explaining what she would be doing and answering any questions I had.Would highly recommend.
Steph · 25 July 2023
★★★★★ 1/5
GoogleVery bad reviews,no respect and the staff they put the phone down without respect.
Niko · 11 October 2022
Agent replied · 23 October 2024
Hi, Niko. We are sorry to hear that you have not had the experience we expect from our team. Can you provide us with some more information, like the property address and the email address or contact number for yourself? Kindly share information with socialmedia@pattinson.co.uk so we can investigate further.
★★★★★ 5/5
GoogleFANTASTIC SERVICE - We have finally completed on our property and the guys at the Morpeth branch were excellent. From keeping us calm when things weren’t looking great to ensuring that the entire chain was kept updated throughout until completion. Would highly recommend them 🙂 …
Connor · 11 October 2022
★★★★★ 5/5
TrustpilotAbove and beyond
Excellent customer service went above and beyond what I would have expected them to do for what I had asked for. Would highly recommend and will look to use them in the future!!
Chris · 7 November 2023
★★★★★ 5/5
TrustpilotExcellent Service from start to finish
Excellent Service from start to finish. They say that selling a house can be one of the most stressful things you can do but the Pattinson team made it as pain free as it could possibly be.
John · 20 July 2023
★★★★★ 1/5
TrustpilotUsed tenant finder service
Used tenant finder service. Promised the world and delivered an appalling service. No effective communication, lost keys, didn't seem in the least bit bothered about finding a tenant despite saying they would have one found within a week!
Carolyn · 14 June 2023
★★★★★ 5/5
TrustpilotThanks to everyone at the Morpeth…
Thanks to everyone at the Morpeth Branch for excellent and attentive service. House sale was made to seem simple and straightforward. Staff always at hand to assist with marketing and viewings. Sale finalised through auction at very close to valuation. Thanks also to Pattinson auctioneers.
Michael · 15 October 2022
★★★★★ 5/5
TrustpilotExcellent service from Kimberley
Excellent service from Kimberley at the Washington branch. Very friendly, chased up the sellers to speed up the progress of the sale, returned calls and emails promptly and answered queries. On completion day eased the nerves that they sale would go through on that day.
Martin · 3 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.