Manning Stainton Morley reviews

★★★★★ 2/5

Google

(Morley branch) Myself and my partner completed application forms to view a rental property on 9/11/2022 (1 day after the property went online). Didn't get a call back from an agent until 14/11/2022 to offer us a viewing. The woman I spoke to tried to arrange a viewing for the following day before 4pm, which I said would be difficult as it was such short notice and I work 9-5. She wasn't very accommodating to this - she said she could do Wednesday but told me 'we have viewings Tuesday and so it might be let by then'. In the end my partner took an hour annual leave to view on the Tuesday without me - they never sent any viewing confirmation and no house number but he found it using the photo. They also never called us to let us know the landlord's decision - it's pretty disappointing having to chase up a rejection especially when the person on the other end of the phone sounds like they couldn't care less. Overall they were slow to contact, had a lack of understanding when it came to viewing availability and lack of communication. We're put off from viewing other properties with them which is really unfortunate as I know they're one of the main estate agents in the areas we are looking in.

Hol · 13 December 2022

★★★★★ 5/5

Google

We have been very impressed with the service so far, Leah Hamblin has been excellent communicating with us every step of the way and guiding us through the process

Andrew · 23 March 2023

★★★★★ 5/5

Google

Leah and Julie-Ann were most helpful dealing with all the issues of tenancy replacement in our apartment and made the transition very smooth for me. Their communication was good and fast too. …

Sue · 8 October 2022

★★★★★ 5/5

Google

We applied for a property through Manning Stainton, and Leah was on hand to help us with the whole process. She was very patient and understanding with us, as there were many unavoidable delays on our part in attaining all the correct …

Lottie · 8 October 2020

★★★★★ 5/5

Google

Leah has been a fantastic support throughout the process of moving into my first home with my partner. She has always responded quickly to emails and calls and made sure to manage our expectations of time scales. Everything has been done …

Jade · 8 October 2020

★★★★★ 5/5

Google

A professional, swift, competent and above all else friendly company. Always kept in the loop , nothing too much trouble, very sensitive to our situation from Scott initially meeting us to Diane’s patience and a huge thanks to Faye for just …

Karen · 8 October 2020

★★★★★ 5/5

Google

This will be the fourth house I have bought through manning stainton morley branch, I have always dealt with Faye who is professional, courteous and very personable all good requirements for an estate agent. I would highly recommend to friends and family.

Michael · 16 September 2020

★★★★★ 5/5

Google

The team at Manning Stainton were proactive in selling our property, providing updates and pushing things along once a sale was agreed. I dealt with Faye and Carol mainly who were friendly and professional. I would not hesitate to use them again.

Claire · 16 September 2020

★★★★★ 5/5

Google

Really appreciate all the advise from Leah Hamblin whilst finding our first home, Leah made the process easy to understand and always up to date with what we needed to be doing in the process. Thank you for everything.

Oliver · 13 May 2021

★★★★★ 5/5

Google

Very friendly and professional. Leah has been a great help

Chris · 23 March 2024

★★★★★ 5/5

Google

Manning Stainton Morley have provided excellent customer service since putting my property up for sale a couple weeks ago. Jodie (Sales Negotiator) and Andrew (Branch Manager) have been very helpful throughout the process. They have made it a pain free experience as a seller and my house sold within a week at the valuation price! I would definitely recommend this estate agents! Thanks, Laura

Laura · 5 October 2023

★★★★★ 5/5

Google

Can't fault the service we received from Manning Stainton (Morley) on the sale of our house. Everyone we dealt with was great but particularly Leah Hamblin for keeping us informed of everything as, and when, it happened.

Paul · 11 May 2021

★★★★★ 5/5

Google

Great service from start to finish, we had a few hurdles to no fault of mannings, All staff have been pleasant in particular Jodie who has been really helpful throughout and gone out of her way to help us

Matt · 23 March 2024

★★★★★ 5/5

Google

Jodie has been extremely helpful and responsive!

Gurveer · 23 March 2024

★★★★★ 5/5

Google

Manning Stainton have been excellent in the early process of selling my mums house. Emily Hullah and Callum have been communicating daily and so far are the branch stars for me. I would definitely recommend selling with Manning Stainton the app they use is fantastic. Thanks guys, I'll leave a further review when we complete

Sarah · 23 March 2024

★★★★★ 5/5

Google

Was excellent helping me to buy and sell the house at once, never experienced such a wonderful team in one place. Thanks again and hope work with you soon ♥️

Martynas · 13 April 2025

★★★★★ 5/5

Google

Long overdue, but Deborah T was very responsive with my enquiry when I needed accommodation within my budget back in July. She was very patient with all my questions and I cannot recommend her enough, and of course the team at Manning Stainton, Morley who made me feel very welcome when calling and visiting the office. Thank you so much once again and apologies that this took me so long to do.

Kristina · 25 November 2024

★★★★★ 5/5

Google

Had excellent helpful service from the lettings team in Morley. Leah was especially patient with us and was on hand to offer advice when needed. She also guided us through the necessary regulations. Thankyou to all. Would recommend

Richy · 16 September 2020

★★★★★ 5/5

Google

Sophie Newton made it very easy for my experience. She always keeps me updated and was always very helpful and friendly made my experience very easy Thank you for everything all the best Sophie :)

Simon · 13 May 2021

★★★★★ 5/5

Google

Leah Wiggins is very helpful. Keeps us well informed, regularly updating of progress in our current early stages of purchase.

Samantha · 23 March 2023

★★★★★ 5/5

Google

I have been dealing with the manager Andrew at the Morley Office with a sale and also Evie in the Lettings team. Great service & knowledge from both, highly recommend.

Oliver · 23 March 2025

★★★★★ 5/5

Google

Sophie was fantastic to deal with throughout, always quick to respond and did all she could to answer any queries I had. Nice to have somebody handle my transactions that clearly cares. Thank you!

Tom · 13 May 2021

★★★★★ 5/5

Google

We cannot praise Leah Hamblin enough. She has helped us every step of the way and continues to do so. She is so helpful and efficient, answering all phone calls and replying to emails promptly. Leah has helped us with any queries we have and supported us whenever we've needed it. We honestly could not have asked for a better person to help us during this challenging time in our lives. We are also thankful to Andrew Robinson for his sound advice, and who has helped us during valuation and putting our house on the market exceptionally fast. Joanne & Dianne are very hard-working too, and we are thankful to them for their dedication in keeping us up-to-date in any new developments, 7 days a week.

Phil · 29 July 2021

★★★★★ 1/5

Google

Terrible service from MS Morley. Andrew the Manager came to put our house on the market. Said a figure for it, we thought that was too high to which he promised that if our house was under valued he could fight it because ‘he sells loads of homes that come under valued and he uses variables of local houses to fight and win.’ House got under valued by 15%. No one couldn’t care about challenging the valuation. The after sales lady (who was the only decent person from this company) stated ‘they never challenge a valuation so I don’t know why they said that.’ We & and the buyer had to meet in the middle as we needed to act quick on our house sale in fear of losing our dream house. MS get their customers by lying. That’s what happened here. MS also over charged us, they charged their fee at the original selling price, not the price of the final sale. Complained to the Managing Director about the lies from Andrew and the over charge to which he denied both after an ‘investigation’ Took our complaint to the Ombudsman who decided in our favour and confirmed we had been over charged and agreed that the variables had never been challenged! Terrible customer service from day one, rude teams from branch up to top bosses. Never using again!

Scott · 29 July 2021