Every review we hold for the Morley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAl has been amazing through the whole buying process! From booking the viewing to regularly checking in and responding quickly to any queries. When viewing the property, Al put you at ease and was very knowledgeable about the property and area. He was open and honest regarding the sale. This was one of the best experiences we had on viewing a property. Thank you!!
Lauryn · 5 July 2026
Agent replied · 12 July 2026
Thanks Lauryn for your lovely review! It was an absolute pleasure initially showing you both round the property and then working with you to help make it your home! I’m so glad to see you finally in and getting settled, and I wish you all the very best 🙂 …
★★★★★ 5/5
GoogleMegan (Hirst) took over the sale of my house when the now buyers made an offer. From offer to completion, Megan regularly updated me, swiftly & smoothly helped with my questions, the solicitor inquiries & clarified elements of legal procedure & terms that I was unfamiliar with. Throughout the whole process, Megan has been professional, reassuring, understanding, consistent with communication, approachable and friendly. If you have Megan handling your sale, then rest assured you are in expert hands!
With appreciation,
Mel ☺️ & Betty 🐾
Melanie · 5 October 2025
★★★★★ 1/5
GoogleMade an enquiry 10 days ago via rightmove and then via their website and still not had any acknowledgment or even an email back regarding a rental property. Based on previous reviews this seems to be a regular occurance. Looks like their sales team understand customer service but rental team not so much.
Bailey · 29 June 2026
Agent replied · 1 July 2026
Thank you for your feedback, and we're sorry to hear that you've been disappointed with your experience.
All rental enquiries receive an automated email containing our Renters' Guide, which explains our application criteria and the rental process. If, after reviewing the guide, you believe you meet our rental criteria, we ask that you contact our office by phone so we can discuss the next steps with you, take some further information, and send your details off to fill out a pre application form for your chosen property. Upon reviewing your file, I can see we sent you this on the 19/6 and have received no further communication since.
We sincerely apologise if you felt your enquiry had not been acknowledged, but our lettings team is currently experiencing an exceptionally high volume of enquiries, particularly on popular rental properties, due to the strong demand in the current market. While this can unfortunately affect response times, we are working hard to assist everyone as quickly as possible.
We appreciate your patience and understanding, and thank you for taking the time to share your feedback.
Please reach out on the number, 0113 220 3465, if you have any further questions or queries.
★★★★★ 5/5
GoogleThe Manning Stainton Team at Morley have been amazing! A huge thank you to Chloe J for all your hard work with the sale of my property. Thank you again!
Glenn · 1 December 2025
Agent replied · 31 December 2025
Thank you Glenn, pleased we could help. Best wishes going forward!
★★★★★ 5/5
GoogleNever having sold a property before, we were obviously very apprehensive as we ventured into new territory! We need not have worried. Simply Conveyancing were always friendly, unhurried and supportive, using their experience to guide us to …
Susan · 10 June 2026
★★★★★ 5/5
GoogleAndrew was a breath of fresh air with his knowledge and positive attitude when he recently valued my property. He answered a multitude of questions from me and I felt totally confident in his abilities.
Chris · 2 October 2025
Agent replied · 31 December 2025
Thanks Chris!
★★★★★ 5/5
GoogleI would recommend Simply Conveyancing to anyone dealing with a property transaction. As first time buyers they provided us with clear, regular updates, giving us comfort that the purchase was moving along as expected. Our lawyer, Charlotte …
Alex · 27 May 2026
★★★★★ 5/5
GoogleThe Manning Stainton Morley team have been exemplary in every way. They have helped me during a lengthly and difficult process, selling in England while I buy in Scotland. They stopped at nothing to make me feel valued, provide me with all the information I needed and while remaining focused on providing me the best possible outcome. Not only can I not complain at such treatment, I find myself in awe of it. A special shoutout to their finest agent 'Owen Stephens' who managed my case!
Tyler · 17 October 2025
Agent replied · 31 December 2025
Thank you Tyler! We are pleased that you have had a great experience with us, all the best with your move to Scotland.
★★★★★ 5/5
GoogleWe’ve just completed on selling our home with Manning Stainton and the experience was flawless. Our main point of contact was Chloe and she made everything simple and straight forward whilst also being a pleasure to work with. We would definitely recommend Manning Stainton to someone looking to sell their home!
Callum · 8 June 2026
Agent replied · 9 June 2026
Congratulations on your completion Callum, and thank you for your recommendation. It’s wonderful that you felt the process was straightforward and hassle-free, and we’re grateful you chose us to help with your move.
★★★★★ 2/5
GoogleMy experience was very different to everyone else which has left a review which I don’t understand
I went with manning stainton as I was really impressed with the guy who came to do the valuation, Callum, he seemed lovely and also honest. He quoted me a lot more than other companies had and said that was because they provided a very good service and I would be able to tell that was why it was more expensive.
Don’t waste your money, you still have to call them relentlessly for feedback. The lady dealing with us once we had a buyer was ok, but never there when I needed her as the sale was full of problems.
The only good thing about it was the sale fell through (not their fault) so I didn’t have to pay them anything
My advice is you have to chase them regardless so you might as well find a cheaper estate again and chase them and save some money!
M7224 · 5 October 2025
Agent replied · 3 June 2025
Hi Madelynne, firstly thank you for taking the time to share your experience. It's obviously really disappointing for us to hear your experience with us fell short of expectations and I will absolutely take your feedback on board regarding the viewing follow-up interactions. Following the viewing we send a feedback request to the viewer and we do chase for feedback the following day from a viewing and for three days consecutively after a viewing to get feedback, but we should still keep you in the loop where we are waiting to hear back from viewers. Whilst it's a shame to hear you wouldn't recommend us, it's still great that you managed to secure your new home with us and I wish you all the best for the future. Should you of course want to discuss any of your feedback in more detail, I am available directly at andrew.robinson@manningstainton.co.uk
★★★★★ 1/5
GoogleI inquired about a property at least twice and never get back to me, this is every property that I inquire with them never get back to me never ever want to get back to me all because we're on benefits. I will never lose his agency ever again thanks a lot for discriminating me.
Chris · 1 May 2026
Agent replied · 1 July 2026
Thank you for taking the time to share your feedback. We're sorry to hear that you feel disappointed by your experience.
All rental enquiries automatically receive our Renters' Guide, which explains our application process and eligibility criteria. If, after reviewing the guide, applicants believe they meet the criteria, we ask that they contact our office directly so we can discuss the next steps and send details off to fill out a pre application form. I can see on our system we did send you the renters guide on the 12/5 but I cannot see we had any further contact from yourself.
We would also like to reassure you that, as a member of Propertymark, we are fully compliant with all relevant legislation and do not discriminate against applicants based on whether they receive benefits. Our affordability assessment is applied consistently to all applicants and requires an income of 2.5 times the annual rent if a single applicant and this is halved if the application is joint, regardless of the source of that income. This is explained within our Renters' Guide. We would also respectfully clarify that I cannot see anything included within your enquiry to indicate that your income was from benefits, so we were not aware of your circumstances, and this did not form any part of our handling of your enquiry.
We're sorry if there has been any misunderstanding regarding our process, and we wish you every success in finding a suitable home.
Please reach out on the number, 0113 220 3465, if you have any further questions or queries.
★★★★★ 5/5
GoogleWe have been working with KPR for over 5 years now. The original system was used in parallel with our old CRM software to specifically deliver inspection and inventory reports. It performed this function admirably and the data / detail presented was extremely useful for the business.
12 months ago we upgraded and adopted the new KPR Willis system to further enhance our business IT transformation journey and the resulting step change has been remarkable.
Kim, Iain and James have been superb in their support of the integration with our new CRM, SME. The initial challenges that our Guaranteed Rent portfolio highlighted as part of the integration received immediate support. Some of the issues were extremely simple fixes whereas several of them needed a little more thought on both sides. However, we have had first class support at every turn and the responses to the queries raised as we moved through the integration process and initial use of the system, was excellent. Response times were in most cases immediate, in a very few cases, we needed to wait for an overnight fix.
The end product, having worked closely with Iain and the team, is something that I am more than happy to advocate as a fundamental part of our business IT solution.
Gary · 6 July 2023
Agent replied · 6 July 2026
Thank you for taking the time to share such a comprehensive and thoughtful review. We’re incredibly proud to have supported your team over the past five years and to have been part of your continued digital transformation journey.
It’s especially rewarding to hear that the transition to the new KPR Willis system has made a significant impact, and that our reports and data continue to deliver value to your business. We’re also pleased to hear that the integration with your new CRM, SME, was handled smoothly and effectively, even in the face of initial challenges.
Kim, Iain and James will be especially grateful for your recognition. Their commitment to providing responsive, solution-focused support is something we truly value, and your feedback reinforces the importance of that approach.
We’re delighted to be considered a core part of your IT solution and very much look forward to continuing our partnership and supporting your success in the years to come.
Best regards,
★★★★★ 4/5
GoogleMegan was great during our recent house sale and purchase. Always in regular contact and very helpful with liasing and updating communications with other parties in the chain. Thank you to Megan & Manning Stainton for making a difficult process that little bit easier.
Heena · 23 March 2025
Agent replied · 21 June 2024
Thanks Heena😊 …
★★★★★ 5/5
GoogleBuying a house is a stressful experience. I found the team i dealt with at Manning Stainton (Morley) very helpful and great to deal with. They acted as a great go between the buyer and seller and all the associated solicitors involved to keep my house purchase on track and to remove any obstacles. Particular mention to Chloe J & Lauren who were amazing
David · 30 December 2025
Agent replied · 31 December 2025
Thank you David for your positive review! Warm wishes going into the New Year, from all the team.
★★★★★ 5/5
GoogleWe haven’t found our home yet, but Al has been excellent throughout our search so far. He has answered all of our questions clearly and always takes the time to help, which we really appreciate. He’s a genuinely nice guy with a very friendly attitude. We’re grateful for his support and would highly recommend him.
George · 12 March 2026
Agent replied · 12 July 2026
Thanks George, that's really very kind. It was lovely to meet you both, and fingers crossed, we can find exactly what you're looking for as soon as possible to get you guys more space!!
★★★★★ 1/5
GoogleRecommended by estate agent but I would not recommend. They are so inefficient. The solicitor assigned to me was on holiday twice over a week each time. It took them 2.5 weeks to respond to the queries received from the other party. …
Emily · 27 May 2026
Agent replied · 17 June 2026
I am sorry to read about the poor service you have received, however, we are unable to identify you on our systems. … More
★★★★★ 5/5
GoogleI'd highly recommend Lisa Lane at Simply Conveyancing. She was responsive and understanding as well as being efficient in quite a complicated sale. Thanks again, Lisa.
Andy · 3 June 2026
★★★★★ 5/5
GoogleWe had a fantastic experience with Megan from Manning Stainton, she did an outstanding job with helping us move into our new home. She was always in regular contact and resolved any issues we had quickly. Thanks Megan!
Dan · 23 March 2025
Agent replied · 21 June 2024
Hi Dan, thanks for taking the time to leave a review, it means a lot! All the best with everthing and enjoy your new home🙌 …
★★★★★ 1/5
GoogleThe wrost experience I've had in 10 years. Three months after moving out I'm still sick when I think about tenancy with them.
Artur · 9 September 2026
Agent replied · 1 October 2026
We’re sorry to hear you were unhappy with your experience during your tenancy. We take feedback seriously and appreciate you taking the time to share your concerns with us. If you reach out to us directly, we’d be happy to discuss your concerns further.
★★★★★ 5/5
GoogleMegan was brilliant, very understanding and supportive every step of the way. She knew what mattered and why, with regular communication and updates even when it wasn’t always the news we wanted. 😊 …
Nicola · 23 March 2025
Agent replied · 29 August 2024
Thanks Nicola, it's good to hear Megan could help - wishing you the best😊 …
★★★★★ 5/5
GoogleFantastic service from start to finish. The lawyers were professional, responsive, and explained everything clearly in a way that was easy to understand. They kept me updated throughout the whole process and made a stressful situation much easier. I really appreciated their honesty, quick communication, and attention to detail. I would definitely recommend them to anyone looking for reliable and professional legal help.
Elmars · 10 June 2026
★★★★★ 5/5
GoogleAl was very accommodating when it came to arranging the viewing appointment. He was very polite, courteous and also very well-versed in the finer details pertaining to the property in question. I’d have no reluctance in using Als services for any future sale of my properties.
Saddiqa · 12 February 2026
Agent replied · 12 July 2026
Thanks so much for your kind words, Saddiqa. I hope that you and your partner find your perfect home very soon, and if I can help in any way at all, then you know where I am!
★★★★★ 5/5
GoogleAl was so helpful and friendly when we booked in to view a property in Rugby. Al knew the property well and answered any questions we had, and also offered help to assist us after the viewing also which we greatly appreciated.
Danielle · 12 March 2026
Agent replied · 12 July 2026
Thanks Danielle for your lovely review! I have everything crossed that you find your dream home very soon and, of course, just reach out if I can be of any help, either now or in the future.
★★★★★ 5/5
GoogleGood communication Emily Hullah was my contact and kept me informed all the way. Phone calls were returned quickly and she was always helpful, friendly and cheerful. Thank you
Angela · 23 March 2025
Agent replied · 21 June 2024
Thanks Anegla, wishing you the best😊 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
