Every review we hold for the Moreton office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googlel would highly recommend Karl Tatler estate agents.
We mainly dealt with Natalie on the sale of our property and found she went above and beyond what would be expected of her.
Nothing was a challenge that couldnt be overcome for her.
l was very impressed with the standard of service within this agency.
lf another member of staff had to do something for us when Natalie was not in work everyone of them knew details of our sale and how far along we were with the conveyancing of the property we were to move into.
Overall we cannot praise the staff enough at Karl Tatler, Moreton Branch. Suzanne and Gary
Satisfied customers.
Suzanne · 4 August 2026
★★★★★ 5/5
GoogleI had a great experience with karl tatler. Becky were incredibly helpful throughout the whole process of finding my rental property. The team was friendly, professional, and always quick to answer my questions and keep me updated.
They made what can often be a stressful experience feel easy and straightforward. I really appreciated their patience, support, and dedication to helping me find the right place.
I would highly recommend karl tetler anyone looking for a reliable and helpful team. Thank you so much for all your hard work becky
Ozgur · 16 July 2026
★★★★★ 5/5
GoogleI used Karl Tatler for the sale of my home and the purchase of my bungalow and can say the Tatler team were fantastic in particular Natalie Cooper who was extremely professional and supportive through the whole process
On completion I felt very comfortable passing her name on to friends who were considering selling there properties and she has accomplished great levels of success with them also, she is a great negotiator and very professional
Russ
Russell · 16 July 2026
★★★★★ 5/5
GoogleKarl Tatler are currently selling my property and I can't rate them high enough. I have dealt with a team member called Becky and she has been an absolute diamond, I can not fault her professionalism and care she has given to my wife and myself during the sale of our home. Becky and the team in the Moreton branch are a credit to the Karl Tatler name.
Max the manager of the Moreton branch has been fantastic and keep me up to date on all things. They had so many people around to view and the whole process was faultless.
Thanks again to the Karl Tatler team. 10/10
Keith · 31 August 2025
Agent replied · 15 April 2026
Hi Keith, Thanks for your very kind words, we are extremely pleased to read your feedback.
★★★★★ 1/5
GoogleThe agency initially came across as professional and structured, creating confidence in their approach.
However, their strategy seemed more focused on securing quick sales rather than achieving the best outcome. A price reduction was suggested surprisingly early, and once lowered, offers quickly followed, raising questions about the timing of their advice.
Communication was persistent to the point of being excessive, with frequent phone calls from different numbers, even when clear preferences for contact had been given. Voicemails lacked detail, making it difficult to track key information.
Towards the later stages, sudden deadlines were introduced with little notice, creating unnecessary pressure for immediate action. These last-minute updates, despite being foreseeable, made the process more stressful than it needed to be.
There were also instances where they bypassed key decision-makers, seemingly to speed up the process rather than waiting for a response in due course. Instead of respecting that people have their own commitments, they pushed for quicker outcomes that suited their own agenda. This approach, combined with their pressuring tactics, led to a lack of trust in the process.
Additionally, there remain unanswered questions about why similar or lower-quality properties in the same area were listed at equal or higher prices, both before, during, and after our property was pressured to settle for less. This raises concerns about whether the pricing advice given was truly in our best interest.
And when it comes to exchange day? Silence. Nothing all day, until closing time, when they finally get in touch to confirm they’ll be sending their invoice for payment to the solicitors. After all the pressure and persistence throughout the process, it becomes clear what their priority was all along.
Overall, while the service appeared promising at first, the experience felt more about speed and securing their fee than ensuring the best outcome for the client.
Mr · 16 August 2025
Agent replied · 15 April 2026
Dear Mr M,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations. We take your concerns seriously and would like the opportunity to address them further.
Please reach out to our Operations Director, Andrew Schofield, at Andrew.Schofield@KarlTatler.com, so we can discuss your experience in more detail.
Best regards,
Josh
★★★★★ 1/5
GoogleWe have worked with Karl Tatler Estate Agents Moreton Office for many years, but our recent experience has been deeply disappointing. I’m writing this review to share our experience and hopefully help others make an informed decision.
We own a property that we’ve rented out for years. In October 2024, we planned to take the property back for renovations and to move in ourselves. We informed the agency several months in advance via email, clearly stating that we wanted to end the tenancy by mid-October. We asked them to communicate this with the tenants accordingly. All email records were kept, and our message was very clear.
However, due to a misunderstanding on the agent’s part, our instruction to take the property back in October was misinterpreted as an extension of the tenancy until December. As a result, we were unable to regain possession of the property until December, which completely disrupted our renovation plans. We had already arranged contractors, and the delay led to both financial and scheduling losses.
We raised the issue with the branch manager. Although she offered an apology, it felt insincere and no reasonable solution was proposed. Instead, we were told we would need to bear the consequences ourselves. This approach was extremely disappointing and showed a lack of accountability.
To make matters worse, we had also arranged to collect the keys on a specific date, only to find out that the office had closed early due to an equipment failure, without any prior notice to us. We made the trip for nothing and had to wait another two days before we could finally collect the keys. This lack of communication and professionalism was unacceptable.
We understand that mistakes can happen, but how a company handles those mistakes is what really matters. In our experience, Karl Tatler Moreton Office failed to take proper responsibility and did not demonstrate the level of service we expected after years of working with them.
I hope this review helps other landlords make a more informed choice when selecting a letting agency.
Evelyn · 30 July 2025
Agent replied · 15 April 2026
Hi Evelyn, we can’t match your name to any property on our system. If you could please email our head of lettings, Louise Goodison (Louise.Goodison@KarlTatler.com) with further details we would be happy to investigate this for you.
For clarity, none of our offices have been closed to a technical fault.
Furthermore, you mention you spoke to a manager. Do you remember their name? As you refer to 'her/she' but our Moreton manager is male.
As there are a few points in your review that dont seem to add up, we wondered if you had left this review in the wrong location.
We look forward to hearing from you.
★★★★★ 5/5
GoogleI had a wonderful experience from the team at Karl Tatler estate agents in Moreton. Lucy suggested a property I'd dismissed which I went on to view and bought. The staff were professional and Lucy was extremely efficient at booking viewings promptly allowing enough time in-between, and the whole experience was the best. I highly recommend this local agent if you're looking to buy or sell.
Cheryl · 4 August 2026
★★★★★ 5/5
GoogleKar Tatler are absolutely brilliant.
They have rented 2 of our houses out for us now. They notify me immediately if there are any problems. Rebecca has been so helpful, she takes time to explaine everything clearly to us when we have any questions.
Would highly recommend them.
Karen · 4 August 2026
★★★★★ 5/5
GoogleI would highly recommend Karl Tatler I dealt with Lucy at the moreton office for the sale of my house, I was kept informed about progress and what they were doing to promote it, contact was constant no complaints from me. Thanks to Max & Lucy
Andrea · 16 July 2026
★★★★★ 5/5
GoogleI just wanted to share how absolutely fantastic Rachel Evans was on our recent house move. Karl Tatler wasn't even our estate agent, they were our vendors. However, Rachel kept us updated throughout our purchase and her regular communication was so helpful to us. I would highly recommend Karl Tatler, and only wish we used them for our sale. Thank you Rachel for all your support. We really appreciated all that you did. Dawn and Aaron
Dawn · 16 November 2025
★★★★★ 5/5
GoogleThanks to Clemmie and her colleagues who managed to get the right person to view our house. The house had only been on the market for a week and I got a great offer. We've also put an offer on another property and it's been accepted so looking forward to moving into our new home. Well done to the staff from Moreton branch. You all did a great job and you're all so lovely to deal with. Thanks again Marie G xx
Marie · 22 August 2024
Agent replied · 18 October 2023
Hi Marie, thank you ever so much for taking the time to leave us a review! your feedback is really appreciated.
★★★★★ 5/5
GoogleFrom start to finish, the service from the team was exceptional. Max was incredibly thorough during the initial stages of signing up, he took the time to explain everything clearly and made sure all the details were spot on, which gave us a lot of confidence right from the beginning, the photos he took also looked fantastic and really made the listing complete.
Once the property was on the market, Lucy and her team were brilliant in managing the sale. Their communication was excellent throughout, and they worked tirelessly to secure a successful outcome. We always felt informed and supported at every step.
A genuinely professional and proactive team, we wouldn’t hesitate to recommend them!
Sandy · 30 September 2025
★★★★★ 5/5
GoogleHonestly, the service I received was hands down the best me and my family could have asked for. Every single member of the team were so friendly, accommodating and nothing was ever too much. A massive thank you to all of the team, but a special thanks to Natalie who guided and supported us through the whole process, keeping in touch at every opportunity and actually got to know us as a family - more than just an estate agent, somebody who genuinely cares and wants the best for her clients. Couldn’t recommend highly enough x
Nicola · 25 August 2025
★★★★★ 5/5
GoogleWe recently decided to put our house on the market. From the initial visit with Max, to an offer being put in and Jenna sharing the good news, we have been really impressed. The service from Jenna and Max has been excellent they advised us about things we were not sure about. Jenna called and gave us feedback. We have just accepted an offer after just a few days on the market and are now exited to look for our new family home. Thank you Jenna and Max.
Catherine · 25 August 2025
★★★★★ 5/5
GoogleI would highly recommend Tatler, great service throughout with my house sale. Max explained everything clearly and professionally at the outset, and Jenna in Sales was excellent, generating consistent viewings and communicating very well. Regular updates were provided by her and later on the sales progression staff. Staff doing viewings were very good also, and were consistently available. Many thanks.
A · 16 February 2026
★★★★★ 5/5
GoogleI spoke with Lucy from the Moreton Branch and mentioned I was thinking of moving in the near future - she was so helpful and positive and arranged for me to have my house valued - Everyone who I talked to throughout the process were engaging and kind and made me feel they would do justice to my home - would really recommend anyone to give the staff the opportunity to help them - think it would be a positive outcome.
Gaynor · 4 August 2026
★★★★★ 5/5
GoogleAn amazing experience Natalie in sales was fantastic house was sold really quick and always kept us up to date regularly very efficient service and would definitely recommend to others brilliant and thank you Nat.
Tracey · 8 July 2026
★★★★★ 5/5
GoogleI would 100% recommend Karl Tatler. Although you may think the fees are high... you pay for what you get... that is great service!
I am currently nearing the end of my sale and purchase with both properties being managing by KT Moreton branch.
From start to where I am now all the staff from Moreton have been amazing, from Max, Lucy, Dan, Becky & Christine.
They have always answered all my questions big or small.
Thank you to the all of the Team
Toni
Toni · 16 July 2026
★★★★★ 5/5
GoogleHighly recommend reaching out to Karl Tatler Moreton Office if you are selling or buying a property. The team are very professional, warm and welcoming who take all your considerations on board as if it was their own. I sold my house and bought another working with Becky who was just amazing. Keeping me updated on a regular basis, which helped me throughout my journey. I also met with Caroline the Mortgage Advisor who was also amazing, again taking on my considerations she found me the best mortgage deal. Caroline keeps you updated throughout the whole process and also called to make sure i was feeling ok, did i have any questions or concerns. They are without a doubt the best estates agents I have had the pleasure to work with.
Thank you so much for all your hard work and support Becky and Caroline xx
Paula · 14 July 2026
★★★★★ 5/5
GoogleI highly recommend selling your home through Karl Tatler’s Moreton branch. The whole process was seamless from start to finish, they truly took the stress out of it and kept me fully informed at every stage. A huge thank you to Jenna and Suzanne for their outstanding support and professionalism. I couldn’t fault the service, thank you for all your help
Darcie · 16 October 2025
★★★★★ 5/5
GoogleKarl Tatler have been excellent with the sale of my flat. I chose them as they were highly recommended and they certainly lived up to their recommendation and more. Rebecca kept me fully updated at all times via phone and email and the whole process was super efficient. It's a 100% rating from me. Thanks.
Glen · 16 December 2025
★★★★★ 5/5
GoogleThank you so much to the lovely staff at KT for helping us to sell our house so quickly, even in the current state the market is in. Becky has been particularly amazing in answering our never ending questions and coordinating our viewings to suit our schedules. Thank you to Elyse also for having our house on the market within 24 hours and ensuring we got the best price for our property. Lovely staff and great communication!
Morgan · 30 September 2023
Agent replied · 18 October 2023
Hi Morgan, thank you so much for this great feedback. The Moreton team will be thrilled reading your review.
★★★★★ 5/5
GoogleThough we didn't actually sell our property through Karl Tatler, they supported us every step of the way, keeping us informed and advised. Our own estate agents, by contrast, were astonishingly uninformative, rarely returning calls or volunteering info. There was once a 48-hour delay in passing an important message from our buyers, for instance.
Now I'm not so naive that I don't realise that the fact that three of the four sellers in our chain were represented by KT made an open and accessible relationship a benefit to all, they were unfailingly friendly, frank and, most important, available.
Jane · 30 September 2022
Agent replied · 31 May 2023
Thank you for taking the time to leave your fabulous review Jane. Even though we didn't sell your property, it is wonderful to receive feedback such as this.
★★★★★ 5/5
GoogleMy husband and I have had a nightmare for the past few months looking for a bungalow.
The teams at Kart Tatler have been outstanding doing everything possible to help.
One very special young lady Rebecca in the Morton office stands out, she has helped so much supporting us, nothing is to much trouble.
Everytime I have called which has been alot, she has always been so helpful.
And supporting.
We highly recommend Kart Tatler to everyone
100% Wonderful service
Gwyneth · 30 September 2022
Agent replied · 31 May 2023
100% wonderful service, supportive and helpful... Rebecca will be delighted to read this Gwyneth. Thanks so much for leaving your review.
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