Every review we hold for the Morecambe office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleF&H were very helpful in securing a sale on my property. Sheryl Cliff was always pleasant and welcoming when ever I needed answers or advice, a real friendly demeanor putting me at ease, along with Kyran Wilkinson and the rest of the team!
Dianna · 20 September 2025
Agent replied · 20 March 2026
Thank you for your kind review. We’re delighted to hear that Farrell Heyworth were able to help secure a sale on your property and that the service you received put you at ease throughout the process.
It’s great to know that Sheryl, Kyran and the rest of the team were friendly, welcoming and supportive whenever you needed advice. We really appreciate your feedback and are pleased we could assist you with your sale.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleAs first time buyers I cant recommend farrell Hayworth enough! Angel has been absolutely incredible, she's answered every question we've had and helped us along our way with regular contact! We never once felt silly for asking questions. Couldn't be any happier with this experience!
Lorna · 20 August 2025
Agent replied · 20 March 2026
Thank you for your fantastic review. We’re so pleased to hear that your experience as first-time buyers has been such a positive one with Farrell Heyworth. … More
★★★★★ 5/5
GoogleI had a great experience renting out my property with Imogen at Farrell Heyworth. She and her colleague Katie was incredibly helpful and responsive throughout the entire letting process. Kept me well-informed, answered all my questions promptly, and made everything run smoothly. Highly recommend Farrell Heyworth's services!
Fred · 20 June 2025
Agent replied · 20 March 2026
Thank you for your kind words and recommendation. We’re delighted to hear that Imogen and Katie made the letting process smooth and stress-free for you. Their dedication to providing clear communication and support throughout is exactly the standard we aim to deliver. We’re so pleased you had a great experience and truly appreciate your trust in Farrell Heyworth.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleThe service I received was exemplary
The staff were excellent and if you are using one of their offices for any purpose I am sure you be as impressed as I was
Thank you for your support and assistance at at a very stressful time
Kenneth · 17 August 2026
Agent replied · 22 August 2026
We're delighted to hear that you found the service exemplary and that our team were able to provide the support and reassurance you needed during what sounds like a particularly stressful time.
It is especially pleasing to know that the professionalism, care and assistance you received left such a positive impression. We strive to make every interaction as smooth and supportive as possible, and your comments are greatly appreciated.
Thank you for taking the time to share your experience and for your kind recommendation. We wish you all the very best for the future.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleWe bought our house through Farrell Heyworth years ago, and are now selling it through them. Suzanne Dalgleish was very helpful and professional in getting our house on the market, and it sold very quickly. Kyran Wilkinson has been great in getting us a good price on what will be our new home. Everyone we have encountered at FH have been helpful, upbeat, and efficient: very welcome in what can sometimes be an anxious (and exciting) endeavour.
Jeff · 20 March 2024
Agent replied · 30 December 2023
Thank you for your kind words and for returning to Farrell Heyworth for both your buying and selling experiences. We're thrilled that Suzanne, Kyran, and the entire team have been attentive and professional throughout these processes. Please don't hesitate to reach out if you have any more property needs in the future.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleFarrellheyworth have done a great job in selling my property , very happy with the service very friendly and personable, and there to answer any questions or queries when ever needed Nicole Lloyd has been brilliant in helping and selling the property as well as Suzanne Evan’s , thank you 🤩 …
Rob · 20 March 2025
Agent replied · 25 December 2024
Thank you for your wonderful feedback! We’re delighted to hear that you were happy with the service provided by Nicole, Suzanne, and the rest of the team at Farrell Heyworth. We always strive to offer friendly, professional, and efficient service, and it’s great to know that we met your expectations throughout the process.
If you need any further assistance in the future, please don’t hesitate to contact us. We truly appreciate your kind words.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleGot a call from Thomas Malkin yesterday regarding my mortgage options. He was very professional and listened to what my needs were in regarding a certain type of mortgage. There was no pushy sales pitch, he explained to me what I needed to …
Gareth · 22 June 2025
Agent replied · 20 March 2026
Thank you for your fantastic feedback. We’re delighted to hear that Thomas provided such a professional and customer-focused experience while discussing your mortgage options. It’s great to know he listened to your needs and supported you … More
★★★★★ 5/5
GoogleThomas was very knowledgeable about the local market, assured me that the team would aim for the best possible price for my property in the current market.
His assurances were honest, realistic and give me optimism after failing to sell with a competitor
Steve · 20 June 2025
Agent replied · 20 March 2026
Thank you for your feedback. We’re delighted to hear that Thomas provided you with such a knowledgeable and reassuring experience. His honest and realistic approach is exactly what we aim to deliver, and it’s great to know that you’re feeling optimistic about moving forward with us after a less successful experience elsewhere. We’re confident our team will work hard to achieve the best possible result for your property.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleRequested a second viewing at short notice as I had a train to catch. Although he had a full day of viewings
Kyran fit me in on his way to work and gave me the time to have another good look round and answerd any questions and followed up with an email any queries I had for the vendor. Kyran was very friendly and approachable. Good experience and excellent service from Farrell Heyworth.
Jackie · 20 March 2024
Agent replied · 28 October 2023
Thank you for sharing your positive experience with Kyran Wilkinson. We're delighted to hear that Kyran went out of his way to accommodate your request for a second viewing, even with a full day of appointments. Providing excellent service and being accommodating are priorities for us at Farrell Heyworth.
If you have any more questions or need further assistance, please feel free to reach out. We're here to help you throughout your property search journey.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 1/5
GoogleThe worst estate agent I have ever come across
I had a government grant for a new insulated roof, solar panels and underfloor insulation on my park home
As this didn't come with an invoice they wouldn't advertise this work even though the office manager said it wouldn't be a problem
And I had to pay £250 to get out of the contract, apparently for digital marketing even though the marketing didn't meet my requirements
And they are £1000 dearer than other agents in the area
Zero feedback and still waiting for their complaints department to get back to me
Also waited 2 weeks for a sign to arrive after much chasing
They are also no longer a member of the FCA, a red flag if ever I saw one
Mark · 20 September 2025
Agent replied · 20 March 2026
Thank you for your feedback. We are sorry to hear that you were disappointed with your experience and that our service did not meet your expectations.
We do want to clarify that all our property descriptions must comply with the property advertising guidelines we are legally obliged to follow. This means that any improvements or works carried out on a property must be supported with the appropriate documentation before they can be included in marketing materials.
Regarding the marketing fee, this covers the cost of our digital marketing package which includes professional photography, enhanced property listings, and targeted online advertising to maximise exposure. This fee is clearly set out in our terms of business at the point of signing.
We are also concerned to hear your comments around communication, signage and feedback, and these will be shared with the team to ensure improvements are made. If you would like to discuss this further, please contact your local branch team.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 4/5
GoogleThank you for good service. Specially thanks Suzanne Dalgleish.
Halima · 8 April 2026
Agent replied · 22 April 2026
Thank you for your kind feedback. We’re really pleased to hear you were happy with the service provided.
Suzanne Dalgleish will be delighted to receive your special thanks. She takes great pride in delivering a supportive and professional experience, and it’s reassuring to know her efforts made a positive difference.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleSheryl and Kyran were beyond helpful on selling my property. Couldn’t thank them enough for everything they did for me and my family during this period. So polite and so helpful!
Amy · 19 September 2025
Agent replied · 17 January 2026
Thank you for your kind review. We’re delighted to hear that Sheryl and Kyran provided such helpful and supportive service during the sale of your property.
It’s great to know their polite and professional approach made a real difference for you and your family throughout the process. We truly appreciate your feedback and thank you for choosing Farrell Heyworth.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleI have used Farrell Heyworth numerous times over the years for purchases and every time the service provided has been great. This time once again, especially Erica, but the whole team have been excellent! The whole buying process has been smooth from start to finish, with regular updates on where we are and quick responses at all times to any queries. I have no hesitation in recommending Farrell Heyworth to anyone looking to buy a property. Thank you once again for making what could be an extremely stressful time effortless and seamless!
Gemma · 5 August 2023
Agent replied · 26 August 2023
Thank you so much for your kind words and for choosing Farrell Heyworth for your property purchases over the years! We truly appreciate your continued trust in our services.
We are thrilled to hear that your recent experience with us, especially with Erica and the entire team, has been excellent. Our goal is to make the buying process as smooth and stress-free as possible for our clients, and it's gratifying to know that we were able to meet your expectations.
Regular updates and prompt responses to your queries are a fundamental part of our commitment to providing exceptional customer service. We understand how important it is to stay informed throughout the process, and we are glad that our team's efforts have made your experience effortless and seamless.
Thank you for recommending Farrell Heyworth to others. We take pride in being a reliable and trustworthy partner in the property market, and we will continue to work hard to maintain this reputation.
If you ever need any further assistance or have any more property needs in the future, please don't hesitate to get in touch. We are here to help!
Once again, thank you for your valued patronage and for taking the time to share your positive feedback with us.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleKyran was upbeat, positive and realistic with the property I viewed and he had an immediate positive impact upon me. We discussed the property in depth and he offered some great information and feedback.
When he visited my property he was very complementary on the effort I'd put into renovating it and offered his professional opinion on its place in the market which gave me confidence in using Farrell Heyworth.
Gary · 20 March 2024
Agent replied · 28 October 2023
Thank you for sharing your positive experience with Kyran from Farrell Heyworth. We appreciate your feedback and are delighted to hear that Kyran had such a positive impact on your property journey.
Kyran's upbeat and positive approach, combined with his valuable insights and feedback, reflects our commitment to providing exceptional service and support to our clients. We're pleased to hear that his professionalism gave you confidence in choosing Farrell Heyworth.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleSheryl was very pleasant and accommodating despite an initial mix up with the viewing appointment. She also brought additional potential porperty details and enabled an unplanned view of an additional property on the same visit
Tim · 20 July 2025
Agent replied · 20 March 2026
Thank you for your feedback. We’re pleased to hear that despite the initial mix-up, our team were able to provide a positive experience and make the most of your visit. … More
★★★★★ 5/5
GoogleGemma at Farrell heyworth Morecambe was absolutely amazing and so hopeful! Contact was daily and we manage to get my purchase through in under a month as my sale was ahead of the purchase and I didn’t want to break our chain. Couldn’t recommend enough
Abbie · 20 March 2025
Agent replied · 20 March 2026
Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with Gemma and the team at Farrell Heyworth Morecambe. It’s fantastic to know that we were able to help you complete your purchase quickly and smoothly. Your recommendation means a lot to us!
If you ever need assistance again in the future, don’t hesitate to reach out.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleExcellent service given by Farrell Heyworth throughout our house sale, we received regular updates from start to finish, all staff were professional, friendly and happy to help with any enquiries. I would like to say a big thank you to Gemma, Erica and Paul for their hard work and making sure everything went smoothly.
A special thank you to Kim for all her hard work, kindness and excellent service throughout, she went above and beyond to help us.
Thank you Farrell Heyworth at the Morecambe office.
Wendy · 30 May 2023
Agent replied · 29 July 2023
Thank you for taking the time to share your positive experience with Farrell Heyworth. We're delighted to hear that our team provided you with excellent service throughout your house sale.
Gemma, Erica, and Paul, along with the rest of our staff, are dedicated professionals who aim to deliver a seamless and enjoyable experience for our clients. We're thrilled that they were able to assist you with their expertise, friendliness, and promptness in addressing any inquiries or concerns you had.
We would also like to extend a special thank you to Kim for going above and beyond to provide you with outstanding service. Her hard work, kindness, and commitment to ensuring a smooth process are greatly appreciated.
At Farrell Heyworth, we strive to exceed our clients' expectations and make the home-selling process as stress-free as possible. We're delighted that our Morecambe office, including Kim and the entire team, met your needs and provided you with excellent service.
If you have any further questions or require any additional assistance, please feel free to reach out. We're here to help.
Best regards,
Jeremy Collins
Director, Farrell Heyworth
★★★★★ 5/5
GoogleOur experience with FH has, so far, been extremely positive.
All the staf have been friendly, personable, informative, and very pro-active.
I am glad we enquired to get their help and advice
Thankyou Team FH
Sally · 15 August 2026
Agent replied · 22 August 2026
We're delighted to hear that your experience with Farrell Heyworth has been such a positive one. It's great to know that our team has been friendly, proactive and informative throughout, and that you've found our advice and support helpful.
Thank you for placing your trust in us and for taking the time to share your feedback.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleI have had the pleasure of dealing with Gemma Read whose expertise, knowledge, professionalism, negotiation and interpersonal skills were exceptional together with her desire to succeed with pure grit and quiet determination mixed with her integrity, honesty and her very own "personal touch" is to be highly commended This was supposed to be a quick sale/purchase with no chain on either side, however there were unforeseen issues that cropped up that all parties were unaware of when negotiations started.The sale/purchase of this property could well have fallen through if Gemma had taken her eye off proceedings for one second, she never did. Through Gemma's expert negotiation and interpersonal skills she made the impossible, possible and with days to go before a mortgage offer expiry date and the very real possibility of the sale falling through I am so happy to say that we completed. Gemma treated the buyers/sellers with respect in equal measure and everyone was kept in the loop at all times. Gemma also spearheaded the unravelling of challenging legal issues using her problem solving skills to help and guide all parties towards the next step which involved very challenging and highly complex negotiations. Thank you Gemma.
360 · 31 March 2023
Agent replied · 29 July 2023
Thank you so much for sharing your experience with Gemma Read! We're thrilled to hear that her expertise, knowledge, professionalism, negotiation, and interpersonal skills were exceptional and that she was able to handle unforeseen issues with pure grit and quiet determination.
We understand that buying and selling a property can be a stressful experience, and we're glad that Gemma's integrity, honesty, and personal touch helped make the process smoother for you. We're also happy to hear that her expert negotiation and interpersonal skills helped make the impossible possible, and that she was able to spearhead the unravelling of challenging legal issues.
At Farrell Heyworth, we take pride in our team's dedication to treating buyers and sellers with respect and keeping everyone in the loop throughout the process. We're glad to hear that Gemma was able to exemplify these values.
Thank you again for sharing your positive experience with us and for choosing Farrell Heyworth. If you have any further questions or concerns, please don't hesitate to reach out.
Best regards,
Jeremy Collins - Director
★★★★★ 5/5
GoogleFantastic estate agents! Kyran found us the perfect home above and beyond what we thought we could afford in Heysham! Can not recommend Ferrell and Hayworth enough! Special thank you to Kyran couldn’t be happier!!
C · 20 June 2025
Agent replied · 20 March 2026
Thank you for your lovely review! We’re thrilled to hear that Kyran was able to help you find your perfect home in Heysham, it’s always a pleasure to exceed expectations. We truly appreciate your recommendation and are so pleased you had such a positive experience with Farrell Heyworth.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleTom arrived 10 mins earlier than expected to carry out a valuation on my property which was good and not late. He was extremely professional, friendly and polite. He explained the sales process and costings to me clearly so I understood everything. He also answered my questions thoroughly. I’m extremely grateful and happy to be selling my house with you. Many thanks! Jane L.
Jane · 18 December 2025
Agent replied · 17 January 2026
Thank you for your kind review, Jane. We’re delighted to hear that your valuation experience was so positive and that Tom’s professionalism, clear explanations and friendly approach helped you feel confident and well informed throughout the process.
It’s great to know everything was explained clearly and that your questions were answered thoroughly. We really appreciate you choosing Farrell Heyworth to sell your home and look forward to supporting you through the sale.
Best regards
Jeremy Collins
Director
Farrell Heyworth
★★★★★ 5/5
GoogleVery happy with the service from Farrell Heyworth. The team had a good understanding of Power of Attorney and were very supportive. Kyran was great with regular communication and updates.
Janet · 20 July 2025
Agent replied · 20 March 2026
Thank you for your kind review. We’re so pleased to hear you were happy with the service and that our team’s understanding of Power of Attorney helped make the process easier for you. … More
★★★★★ 5/5
GoogleAngel has been amazing in sorting the sale of our late parents property. Friendly, helpful, responsive and empathetic to our situation. Thank you so much for everything.
Amy · 7 August 2025
Agent replied · 20 March 2026
Thank you for your kind and thoughtful review. We’re truly pleased to hear that Angel provided the support and empathy you needed during such a sensitive time. … More
★★★★★ 5/5
GoogleWe were looking to rent in a hurry. Once we found the property we wanted, Farrell & Hayworth dealt with th rest. A special thanks to Scarlett who was polite, empathetic and kept in touch throughout the process.
Thanks
Matt · 20 March 2025
Agent replied · 20 June 2024
Thank you for your positive review. We’re delighted to hear that we could assist you swiftly in finding the right property. Scarlett, in particular, was pleased to provide polite and empathetic service while keeping you informed throughout the process.
If you have any further questions or need assistance in the future, please contact our branch team who would be delighted to assist.
Best regards,
Jeremy Collins
Director
Farrell Heyworth
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