Every review we hold for the Morecambe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe relocated to Morecambe recently, Emma and the staff in the Morecambe office made the transition really easy, keeping us updated on properties for sale, accommodating the times we were available for viewings and ultimately finding our …
Stephen · 16 April 2019
Agent replied · 13 June 2024
Hi Stephen, what a great 5* review thank you. I'm glad that your relocation and purchase of a new home was dealt with professionally and efficiently by Emma and the dedicated team at Entwistle Green in Morecambe. Best wishes in both your new location and home. Tracey.
★★★★★ 5/5
TrustpilotWould like to thank Gail J Hines in…
Would like to thank Gail J Hines in helping my parents move.i to there New Home.
Darren · 3 March 2021
★★★★★ 1/5
GoogleApparently if you want to rent a house with friends of 35 years you can't because for some reason it becomes a HMO absolute garbage.
Sharon · 16 April 2022
Agent replied · 13 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotHorrible staff
Horrible staffTells you their staffing problems.Continually having to chaseInterrupts you when you talk to themWarrington branch you are so unprofessional Lucy Lisa please learn some manners
Shelley · 19 July 2024
★★★★★ 1/5
TrustpilotScammers
Just awful. This estate agent over charges tenants on rent and then never fixes anything. Months without a working boiler, back door jammed shut and won't open, kitchen ceiling hanging down and flooding the kitchen every time someone has a shower. This has been going on for 5 months. Council now involved. Please avoid, these guys are out right scammers.
Ashley · 10 July 2021
★★★★★ 1/5
TrustpilotDo not fix repairs
Do not fix repairs and when you complain they illegally evict you. when I phoned to tell them what I was informed by the council I was told that they had done me a favour because the repairs when never going to be done. I had to take this complaint to the property ombudsman as they always said they had do no wrong.
Yggdrasil · 4 October 2020
★★★★★ 5/5
TrustpilotLouisa and Sam from Crosby Branch made our…
Louisa and Sam from crosby branch made our move easy with great customer service can't thank them enough
Dave · 1 October 2024
★★★★★ 1/5
TrustpilotThey don't vet landlords or properties
They don't vet landlords or properties, essentially just enabling bad/slum landlords. We moved into a "freshly refurbished" property which from day one had a litany of issues... 5 months on they're all still issues. Entwistle Green ultimately re-enforce the fact that renters should be treated as second class citizens, we'll never use them again.
John · 15 August 2021
★★★★★ 5/5
TrustpilotDaisy is a star very impressed with her…
Daisy is a star very impressed with her professionalism
David · 26 October 2020
★★★★★ 1/5
TrustpilotTerrible support
Had no heating or hot water for 2 weeks. In my 3 year tenancy, accumulated time without both is over 2 months. Despite numerous plumbers saying boiler needs changing, Entwhistle Green (Warrington) keep letting the landlord patch it up. They also won't petition the landlord for any compensation. They're definitely all for the landlord and don't give a damn about tenants.
Martin · 16 December 2018
★★★★★ 2/5
TrustpilotDifficult to contact
Allerton branch lettings, Never seem to be able to answer the phone when calling them, never call back when leaving messages, emails not responded to either.
Alex · 19 February 2024
★★★★★ 1/5
TrustpilotThis House agent is racist they don’t…
This House agent is racist they don’t want to sell houses to Asian peopleThat’s person is Sarah Watson
Abdul · 19 July 2024
★★★★★ 5/5
GoogleAbsolutely amazing team. Always positive despite setbacks. They were always encouraging and, i feel, went above and beyond. Could not recommend them enough.... Thank you so much
Scarletred67 · 15 June 2019
Agent replied · 13 June 2024
Thank you for such a wonderful 5 star review. It is great to read that the service delivered to you by the Morecombe was efficient.
Kind Regards,
Sarah
★★★★★ 1/5
TrustpilotVERY BAD Not even one star do not even…
VERY BAD Not even one star do not even think to use their services ,very good luck if they pick up the phone they never respond.It’s all about money and than nothingAbsolutely disgrace.
Yossef · 30 August 2023
★★★★★ 1/5
TrustpilotAwful
Awful service from this company. They took 7 weeks to get my share of the deposit feom the previous Tenant and I'm still waiting for the three months rent they took off the new Tenant upon occupation and it's been 8 weeks now. I can't express how much frustration and anger I have. Appalling service.
Colin · 9 July 2019
★★★★★ 5/5
TrustpilotThe sales team at entwistle green (dale…
The sales team at entwistle green (dale street) are incredible! Gemma and Jamie are wonderfulespecially and I can’t thank them enough for selling my flat. They are totally honest about the whole process and are reassuring at such a stressful period. Gemma goes above and beyond to help-do not hesitate to list with them!
Zahra · 23 November 2018
★★★★★ 5/5
GoogleI have just moved house and used Entwistle Green in Morecambe to sell my house. Although moving house has been very stressful the staff have been very helpful throughout the process. I would definitely recommend them to anyone and it only took a couple of months to get a buyer in this hard market. Good job!!!!
Diver · 16 June 2013
★★★★★ 5/5
TrustpilotExcellent service
Excellent service from start to finish. Kept us updated throughout the process and answered queries promptly. Nothing was too much. Highly recommend.
Louise · 1 November 2023
★★★★★ 5/5
TrustpilotI have just let an apartment through…
I have just let an apartment through Entwistle Green. We had had it on the market with another agent for 3 months with no takers. Gail worked really hard to get it let, and she communicated all her ideas along the way.We are really pleased with the service.Thanks
John · 29 November 2019
★★★★★ 5/5
TrustpilotI have been with entwistle and…
I have been with entwistle and countrywide 5yrs they have always been good.I have just stopped letting property and the help i got from martin Gallagher at entwistle green bury was 101% . He was brilliant and certainly went the extra mile. Great guy i would highly recommend. Anne
Anne · 25 May 2019
★★★★★ 1/5
TrustpilotKeys handed back to rental house on 9th…
Keys handed back to rental house on 9th Sep 22 as we bought our own house. Now 7th Nov 22 still waiting for our deposit, legal action having to be taken now.
Keren · 7 November 2022
★★★★★ 1/5
TrustpilotLied to about exchange of contract…
Lied to about exchange of contract stating it would be done and not to worry. Only to be told, i would have to wait another 5 months. Lies! Terrible estate agents. Very pushy to grab a sale just for some commission
Harmeet · 22 July 2021
★★★★★ 1/5
TrustpilotThe good reviews are fake
Good friends with someone at this company so do not be fooled by these good FAKE reviews made by staff at the branch. This branch is robbing hard working people. Don't be fooled. The staff treat the clients really bad - speakingabout them when they phone for repairs etc
John · 19 June 2017
★★★★★ 5/5
TrustpilotLettingsde
Lettings: find the service in the lettings department to be top quality in particular gail Hines who has always found excellent tenants for us and handled each letting with care and attention to the satisfaction of ourselves and the tenantsWell done
Steve · 26 January 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
