Every review we hold for the Mold office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHolly and Aimee have been absolutely amazing at supporting us through the sale of our property. They were always prompt to communicate viewings, offers and keep us updated on any information we needed. They were honest and gave us good advice around the pricing of our property and the presentation of our property.
Buying and selling property can be very stressful and we experienced a sale breaking down after months but we felt supported and listened to throughout by holly and Aimee. We came back to Reid and Roberts to try and sell again as we had been so happy with their support. We have now exchanged contracts and are hopefully on the way to moving to our new property soon! We can’t thank Reid and Roberts enough for their help over the last 18 months. Would fully recommend to anyone.
Rosie · 27 July 2024
★★★★★ 5/5
GoogleWe sold our family property through R&R Mold in 2022 and the team were great, can’t thank them enough. They understood what we wanted from the move, were patient with us and we weren’t we given the hard sell. Their rates were competitive, agents very knowledgable and professional and importantly they got us a fantastic sale. Thanks again ladies, you worked so hard for us and made our dream move happen.
S · 7 January 2023
Agent replied · 6 June 2023
Many thanks for your positive feedback, we are glad you are happy with the service we provided. From all of us at Reid and Roberts we wish you all the happiness in your new home.
★★★★★ 5/5
GoogleI purchased my first property using Reid & Roberts and I can easily say it was the most professional hassle free experience I've ever had, every staff member I spoke to during the process was so polite, professional and happy to help at anytime.
If you want a stress free and smooth property purchase/sale I would 100% recommend Reid & Roberts🏡.
Rhys · 9 April 2025
★★★★★ 5/5
GoogleI used Reid Roberts for my sale and purchase, They have done amazing work kept me informed through the whole process would definitely use them again and recommend them to friends and family.
Jo · 16 November 2025
★★★★★ 5/5
GoogleThe company have been so helpful and communicative throughout this whole process.
They even give you a welcome pack full of starter packs you'll need in a new house.
Couldn't recommend them enough
Mike · 25 October 2024
Agent replied · 8 November 2024
Dear Mike,
Thank you for your fantastic review! We’re delighted to hear that you found our team helpful and communicative throughout your journey. It’s wonderful to know that the welcome pack added a little extra to your move-in experience, starting off in a new home should feel special, and we’re glad we could be part of that!
We truly appreciate your recommendation, and we wish you all the best in your new home. Thank you for choosing Reid and Roberts!
Warm regards,
Lauren Birch
Sales Manager
Reid and Roberts
★★★★★ 1/5
GoogleVery poor way to handle viewings for a rental property. Daughter and partner travelled from Dorset to Mold via train only to be told 45mins before the viewing that the landlord had chosen not to continue viewings due to choosing someone …
Lee · 14 July 2025
★★★★★ 5/5
GoogleThe whole team have been absolutely wonderful and kind throughout the buying process, always able to answer any questions I had - highly recommend!
Bethan · 16 November 2025
★★★★★ 1/5
GoogleEnquired on a house, filled out the questions they sent to which they said they would be organising viewings soon and would reach out.
I heard nothing for weeks so I chased up and was told it's now under … More
Dan · 22 March 2025
★★★★★ 5/5
GoogleNo complaints, very professional staff. All went well and the welcome pack was a lovely surprise.
Many thanks.
Joyce · 27 December 2023
★★★★★ 5/5
GoogleGreat company to work with.
Hugh · 14 February 2026
★★★★★ 1/5
GoogleMoved all of my properties to a different letting agent after months of unresponsive phone calls & e-mails.
My tenants were upset & not informed that R&R had changed their bank details!
All of my tenants ended up in arrears, through no fault of their own.
One reported work they needed doing at the property to R&R several times, which l was never notified of.
I am absolutely sick of trying to communicate with this company & being ignored & so are my tenants.
Just glad to see the back of them.NegativeResponsiveness, Quality, Professionalism, Value
Jill · 27 August 2022
★★★★★ 5/5
GoogleI would just like to thank the staff at Reid and Roberts for assisting me in selling my property in Mold. They quickly generated sufficient interest amongst prospective buyers and dealt with the viewings professional as I live outside of the area and kept me informed of any viewings
Steve · 24 September 2024
★★★★★ 5/5
GoogleFantastic service from start to finish. Professional, helpful and friendly staff..Would definitely recommend.
Wendy · 2 November 2024
Agent replied · 8 November 2024
Hi Wendy!
Thank you for your lovely review. It was a pleasure working with you and we wish you the best of luck with your new adventure!
Best wishes
Lauren Birch
Sales Manager
★★★★★ 5/5
GoogleNo complaints, very professional staff. All went well and the welcome pack was a lovely surprise.
Many thanks.
Joyce · 27 August 2023
★★★★★ 5/5
GoogleFriendly helpful team. Smooth sales process.
Would recommend Reid and Roberts, Mold
Janet · 17 October 2025
★★★★★ 4/5
GoogleLovely freindly staff couldn't fault service at all
Sophie · 16 November 2025
★★★★★ 5/5
FacebookReid and Roberts helped my Mum sell her home within 2 weeks after living in it for over 40 years. All of the staff we extremely helpful and understanding (especially Hayley!). Very competitive would recommend Reid and Roberts to anyone.
Sarah · 18 February 2017
★★★★★ 5/5
GoogleHolly was fabulous, absolute credit to the company!
Connor · 29 August 2023
★★★★★ 5/5
FacebookWe bought our house through Reids and roberts. Great service, helped us move the solicitors forward a couple of times and professional at all times. Hayley went out of her way to help us!
Catherine · 9 August 2018
★★★★★ 5/5
GoogleWe had a wonderful experience with Reid and Roberts Mold. Nothing was every too much to ask, the whole team are very well organised and nothing slips through the net. We will be returning to them if we every need to move again. Thanks for everything ladies, Owen
Ysgol · 1 June 2019
Agent replied · 31 May 2023
Thank you for your lovely review.
Our family business appreciates your business. We wish you all the best in your new home, R&R x
★★★★★ 5/5
GoogleGreat team. Very customer focused. Good clear and timely communicators. Highly recommended
Phil · 15 June 2023
Agent replied · 22 June 2023
Thank you very much for your kind words. We're glad you are happy with our service.
From us all at Reid and Roberts
★★★★★ 5/5
GoogleHad lots of issues trying to buy the house with outside influences. But we have finally got our dream house! Thank you to all at Reids and Roberts for your continued help and support.
William · 18 December 2023
★★★★★ 5/5
GoogleVery friendly and helpful. Especially Louise and Alex thank you.
Sue · 31 May 2021
★★★★★ 5/5
GoogleReid and Roberts are a very friendly, professional, local, family run estate agent. Nothing is too much trouble for the helpful staff who make you feel that you are important to them.
Stephen · 1 June 2019
Agent replied · 31 May 2023
Thank you for your lovely review. It has made our day. We look forward to continually working hard for you in future. Reid and Roberts Mold
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
