1/5
Called 5 times to request a viewing…
Called the Northampton branch 5 times to request a viewing and get more details about a flat everytime they said they would call back but never did
Trusted Agent profile · Minehead
★★★★★
794 reviews across 2 platforms
13 The Parade, Minehead, TA24 5NL, TA24 5NL
Part of Fox & Sons, see every office.
Fox & Sons's office in Minehead, at 13 The Parade, is rated 1.8 out of 5 across 794 reviews on two platforms, including 28 Google reviews rated 4.4.
Every review we hold for the Minehead office, from every platform, shown as written. First names only.
1/5
Called 5 times to request a viewing…
Called the Northampton branch 5 times to request a viewing and get more details about a flat everytime they said they would call back but never did
1/5
Too many issues to list here
Too many issues to list here, seriously do not use these people if you are a landlord or a tenant, they will not help you and take money for nothing. be warned !
5/5
House valuation
We found Matt Ward of Westbury-on-Trym branch in Bristol very informative and friendly. He was very enthusiastic about selling our house. We would definitely recommend him to others. I’m sure he will sell a lot of houses in the future!
1/5
absolutely shocking service
absolutely shocking service. chippenham branch closed on saturdays due to 'staff shortage' can't wait to be out of contract and get a better estate agent to sell my property
1/5
avoid!
If possible I’d give 0 stars! Lie after lie after lie. Plus a very dodgy sounding contract where you pay a percentage of original list price rather than sale price!! Avoid like the plague. This is about the Bicester office only.
5/5
A wonderful company, amazing local knowledge, very supportive and professional, responds to all enquiries in a fast and effective manner.
1/5
I don’t even know where to begin...
I don’t even know where to begin.... the company is an absolute joke. Totally horrific experience so bad I had to take my complaint to the ombudsman. I will never use these bunch of misfits again.
4/5
Wolverhampton Branch
Over the past few days, have been liaising with Jess from the Wolverhampton Branch to arrange a number of viewings. She was extremely helpful and very polite and positive. So far the service has been excellent.
1/5
They are scam
They are scam. Trying to lure you in to sell you their mortgage and their broker who will rip you off. Even if you already have mortgage papers ready their pursue you to take their own. AVOID
5/5
Lexie from the filton branch was…
Lexie from the filton branch was fantastic, let my property promptly, dealt with everything professionally and was in constant contact. Thank you for all your hard work. Caroline.
5/5
We have just used there mortgage…
We have just used there mortgage advisor jenny Turner she is totally outstanding at her job, I will never use anyone else & I will highly recommend her, I can’t thank you enough jenny xx
1/5
Ferndown branch dreadful
Ferndown branch avoid Ben who is not honest and will use smoke and mirrors to avoid providing accurate information . ensure you check out 1% is on the final price achieved and not some unachievable figure.
5/5
Jo was very helpful and answered all my…
Jo was very helpful and answered all my questions what I need to know on all the properties he showed us. He is very polite and friendly.
1/5
Avoid at all cost
Pr1ck on the phone line, very arrogant, not willing to help. It's impossible to book a viewing, and when they say that you are going to receive a callback, you never will.
5/5
Good All Round Performance
The team at Connels, were professional in every aspect of my sale.They were always quick with responses to questions. Lots of prompt viewings and ending in a good sale.I would use again and would recommend to anyone following my experience Thank you
1/5
The worst Estate agent on the planet.
The worst Estate agent on the planet.Where do I start ….Misleading Unprofessional Unable to communicate This agent don’t stick to procedures or answer question.If you have a choice choose another estate agent.
1/5
Renting for 6 years - worst estate agent I have used in that time.
Twice in one year 2 separate agents have failed to show up an inspection they arranged. Took money for an extension of the rental contract, but didn't tell us landlord hadn't agreed until 4 months later. Utterly incompetent and no communication.
4/5
Nice experience with Emmie from…
Nice experience with Emmie from Colchester branch. She helped me to move smoothly. Signed rent with the agency and then direct contact with the landlord, however landlord is not efficient.
1/5
Absolutely rubbish estate agent
Absolutely rubbish, I put an offer in on a house and they declined it because I couldn't view it on a certain day that suited them!Oh well there's plenty of estate agents, these are not one of use. Utterly unprofessional
1/5
They are fraudulent
They are fraudulent. They keep your holding fee and return to tell you that your reference didn't go thru.
1/5
Awful service
Awful service. No feed back. One viewing in 3 months. No feedback from that. They’re getting no money fro me. Take me to court. I’ve recorded all calls. Abysmal amateurs. Need new manager.
1/5
Absolute rubbish
Don't deserve any stars. Treat tenants as rubbish. No hot water for 2 months for tenant. No parking permits. Slow to respond to any fault, don't bother visiting tenants. No local tradesman support. Keep changing contacts
1/5
Awful down valued my house by 30k when…
Awful down valued my house by 30k when the neighbors sold for the amount I applied for. Really unprofessional, it was with Principality.working in conveyancing I see a lot of problems with them. Avoid.
1/5
Staff seem very uninterested in working…
Staff seem very uninterested in working for the interests of the customer, nice suits and pen twiddling seem more interesting....and loss of customer data!!!!
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