5/5
TrustpilotJane Cook(Taylors Downed) is amazing! …
Recently purchased a property via Taylors Downend. All staff were very helpful. In particular, Jane Cook. She knew exactly what was happening and always updated me when requested. Excellent!
Trusted Agent profile
Taylors Milton Keynes Sales reviews
★★★★★
181 reviews across 2 platforms
Central Business Exchange, 436 Midsummer Boulevard, Milton Keynes, MK9 2EA, Milton Keynes MK9 2EA
Taylors's Milton Keynes office at Central Business Exchange is rated 2.9 out of 5 across 181 reviews on two platforms, including 34 Google reviews rated 5.0. The 147 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFANTASTIC CUSTOMER SERVICE
FANTASTIC CUSTOMER SERVICE I just recently rented a property in Leighton Buzzard, I am impressed how excellent customer service Taylors provided. James was responsible for my case. Thanks for his clear communication, experience (knowledge about the property market) and nice personality I was able to rent a property in just a one day! I would like to say thank you and I am sure I will use TAYLORS services in the future.
5/5
Trustpilot5 Star Service!
All of the staff at Taylor’s Lettings have been so helpful, friendly and incredibly knowledgable. No question or query is ever too much to ask. We would especially like to thank Joanne, Sean and Natalie who have assisted with the whole process of us moving into our beautiful rental! Thank you for all your help!
1/5
TrustpilotBooked to view a property in bradley…
Booked to view a property in bradley stoke by someone called Joe. He rang in the morning to confirm, we went for our viewing for no one to turn up for at least 10 - 15 minutes late, then he didn't have the keys and had no idea how to get in and said his phone doesn't work. He then walked off after cancelling our viewing, soon after another couple turned up to view the property and they were there to meet the same agent who they called to come straight back, he came back and give the same excuses to the next couple
2/5
TrustpilotBedminster office
Bedminster office - I had hoped that this one would be different. But if you like inaccuracies with details and not being able to explain their processes then they are for you. When I complained I was told that they'd followed their processes but it seems that they like to kept that information to themselves.
5/5
GoogleNot the easiest of sale/purchase however the service provided by Ankit has been exceptional! He has been supportive, reliable, professional and trustworthy at every step of the way. We really appreciate your help and highly recommend!! Thanks so much Ankit
Agent replied · 25 October 2024
Thank you for your kind comments and 5* review! Your words have been made known to our local team as well as your recommendation. Best wishes, Scott
5/5
TrustpilotI have been renting through this this…
I have been renting through this letting agent for almost 2 years now and it has been an amazing experience so far. The property manager Nathaniel Allibone has always being prompt with reported issues and recently made sure that an urgent repair issue was completed on time. .They take maintenance repair issues serious and are reliable to get quality services. I recommend their service to everyone.
1/5
TrustpilotAvoid!
If I could give less than 1 star I would. I would never rent from this or any other associated companies ever again and I wouldn't recommend them to anyone. The experience I had from the time my tenancy ended until I had my deposit partially returned was nothing short of farcical. Their lack of communication and unwillingness to help or address any of my concerns made the process of moving significantly more stressful than it needed to be. They were far more interested in money, they have no desire to provide a decent service for their tenants. I ended up losing a portion of my deposit for which was completely unnecessary cleaning purely due to the fact that I was given the run around from the day I moved out. Had I not reluctantly agreed this saga would still be ongoing and I wouldn't have had any of my money returned. They repeatedly lied about the reason for a sudden increase in this pricing, refused point blank to provide an invoice, refused to listen to any concerns I had and effectively refused to discuss anything until I threatened to seek legal advice. Only then did I receive a phone call. This person was unable give any reason or address any of my concerns, and could not tell me why I was unable to have any sort of invoice. They also lied that the landlord had contacted me when he had not. Even after agreeing to pay these (illegal) cleaning fees just so I could be done with the whole situation it still took a further email and telephone call to have my money returned. Absolute joke of an agency. Avoid at all costs. If you do happen to rent with them take photographs of everything because they will use any excuse under the sun to keep your money.
5/5
TrustpilotMr Ryan smith.
Mr Ryan smith.. simply outstanding agent. Super friendly professional and informative.
5/5
TrustpilotRent out my property through Taylors…
Rent out my property through Taylors Country Wide and Nathaniel has been most helpful and efficient when dealing with a property repair.
1/5
TrustpilotAvoid, none professional
If I could, I wouldn't give even one star. The agency/agent worked on behalf of one of owners, helping to delay and stalling the sales process for one owners benefit. And personal gain, as recieving money for this from said owner. Often not replying, selective replies, replying with delays once recieve instructions from other owner.
1/5
TrustpilotWhere do I start? Dreadful people.
Where do I start? I rented an apartment from the Bedminster branch, and it was an unbelievably awful experience from beginning to end. They lied about the opening inventory, there was no hot water or heating for most of the tenancy period (and they literally couldn't even be bothered to reply, let alone sort the problems out), they lied about damage caused when I left (which I did not cause), and now they refuse to communicate with me regarding the return of my deposit. Needless to say they are also withholding my deposit with no legitimate reason whatsoever. It would be really difficult to find a worse company to deal with. They treated me shockingly badly, lied through their teeth, and are trying to steal my deposit. Just awful. Avoid at all costs. UPDATE: 3 months later, I opened a dispute with Taylors via MyDeposits and submitted my honest evidence to counteract their lies and today received the deposit refund in full. Keep evidence of everything Taylors tell you (they WILL lie later on), take photos of everything, take videos of everything..... eventually, you will get your money back from these rogues (as long as you are being honest).
5/5
GoogleAnkit has saved our whole chain with his calm, professional and dedicated approach through what has been a very testing process (not in any way due to Taylors). We have been kept up to date and had all of our calls returned even though we are the buyer not Ankit's client. We have been able to rely on him for advice and updates at every stage, we cannot thank him enough and would highly recommend!
Agent replied · 25 October 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
Trustpilotoxford - Absolutely useless and infuriating
Absolutely useless and infuriating - they feed you empty promises and lies constantly saying they have done what you asked and then you realise they actually never did - over and over again rinse and repeat - they will NEVER respond to your issues with the house you rented unless it is an emergency that will damage the house never mind that it is a risk to your health unless you literally ring them up every day multiple times for 2 whole infuriating months and then eventually maybe they will do something after you say you will put in a formal complaint but not after they tried to gaslight you first saying nothing is wrong
5/5
GoogleBrilliant, friendly service. Really pleased with all aspects of the process. House was sold super fast and Taylors saw the sale through to completion. Great job!
Agent replied · 25 October 2024
Many thanks for the great 5* review. Kind regards Lucy, Customer Relations.
1/5
TrustpilotAvoid Taylors at all costs
Carter: I like the flat, if you clean it and fix this list of 6 items, I will take itTaylors: We need money from youCarter: No worries, can you confirm the flat will be cleaned and the list of 6 items fixed before I move in?Taylors: Yes ..... money pleaseCarter: Can you put it in writing?Taylors: No .. but you can trust us .... give us money or we will give the flat to someone elseCarter: I can move in two weeks timeTaylors: You need to pay from next weekCarter: But you won't have time to fix the 6 thingsTaylors: We promise we will - money pleaseCarter: I am paying on the condition that the flat is cleaned thoroughly and the list of 6 items fixed before I move inTaylors: Give us more money, plus you have to sign this inventory saying everything is perfectCarter: Paid, on trust that the things I have signed for are fixed (including the broken smoke detector and fire alarm, which is a legal requirement and you have made me sign is working when we both know it isn't)(Moving in day)Carter: The flat is not cleaned and none of the 6 things are fixed, including legal minimum requirementsTaylors: (no reply)Carter: Can you answer my questions please?Taylors: (no reply)Carter goes to the branch: Please can you explain when these things will be fixed, obviously it is now too late to clean the apartment because I have moved in.Taylors: You need to report these things to maintenance, this is nothing to do with us now that you have moved in. We can only discuss matters which were raised before you moved in.Carter: But these are all matters which were raised before I moved in.Taylors: Can you show us in writing?Carter: No ... your refused to put it in writing, assuring me I could "trust" you and pay a lot of money to you.Taylors: This is nothing to do with us, you need to approach the landlord via the maintenance appCarter: But you are the people who agreed to my termsTaylors: Tenants don't dictate terms, the landlord doesCarter: So why did you agree to my terms if you are not able to?Taylors: We can't help you, this needs to be reported to the landlord who will consider the list of 6 itemsCarter: This is not what was agreedTaylors: More moneyCarter: Not until you fulfil your end of the agreementTaylors: You signed everything was in good order, including the fire and smoke alarms, and the cleanliness. Carter: On the understanding that I could only move in if I signed the incorrect inventoryTaylors: Not our problem ... give us more moneyCarter: (reports list of 6 issues to landlord via the maintenance app, three months later .......... silence from landlord, silence from maintenance app, silence from Taylors).UPDATE: Upon leaving the apartment, Taylors decided to keep the whole deposit, even though we left the apartment far cleaner than we found it. They claim we stained the carpets (WE ACTUALLY CLEANED THE PREVIOUS TENANT'S STAINS), they claim we put nails in the walls (we didn't!!!), they claimt he oven wasn't clean (WE CLEANED IT THOROUGHLY WHEN WE ARRIVED AS IT WAS COVERED IN FOOD DEBRIS, LEFT IT MUCH MUCH MUCH CLEANER THAN WE FOUND IT), claimed we didn't clean the fridge and freezer (outright lies), claim we stained a wall (WHEN WE CLEANED THE HEAVILY STAINED WALLS WHEN WE ARRIVED AND THE ONLY STAIN WE COULND'T REMOVE WAS THE STAIN THEY CLAIM WE PUT THERE), the company is a total disgrace; dishonest from start to finish. NEVER USE THIS COMPANY IF YOU ARE AN HONEST PERSON.
5/5
GoogleThese guys are are excellent.They were very polite and professional throughout the process of selling our property.We would highly recommend them.Special thanks to Ankit and George.From George and Diana
Agent replied · 25 October 2024
Wonderful to read such great comments about our local team. Thank you for your 5* review and I will make sure your words are passed on to the team. Best wishes, Scott (Customer Relations)
5/5
TrustpilotVery good experience
Jack from Taylors Lettings was very kind and accommodating with scheduling my viewing. A last minute commitment came up but he kindly offered to do a WhatsApp viewing instead. Communication has been excellent
1/5
TrustpilotThis is the most incompetent and…
This is the most incompetent and unethical agent I have ever dealt with - after 3 months I still have not received my deposit back and they sent a million pictures of “dirt” from a room I never rented… no response when I said this was not my room… no sign of my money. If any problems with the house they will not respond either when I was renting. Terrible
1/5
TrustpilotDo not let/ sell with this company…
Do not let/ sell with this company absolute joke. They have let a property next to me. They hired a gardener who destroyed the boundary between houses, have been chasing them for weeks to have it fixed only to be told I need to chase the gardener They hired. The ignore every email. Also left there tenants with young children without water in the property for days. Rude staff.
5/5
TrustpilotFantastic service!
The service provided by Taylors Lettings Agents has always been fantastic. All communication is prompt, courteous, friendly and professional. Natalie Meech is a star!
1/5
TrustpilotShit company
Spent a year in a house share where they did nothing to remove an awful tenant who stole food and caused aggravation that several had to leave early.
5/5
TrustpilotI recently visited TAYLORS SALES AND…
I recently visited TAYLORS SALES AND LETTING AGENTS for the first time, and I must say that I am extremely pleased with the level of customer service I received. During my visit, I had the pleasure of speaking with Saqad Rafiq, who went above and beyond to assist me. He was incredibly helpful and showed a genuine willingness to help me achieve my desired outcome. I am looking forward to continuing to work with him and the rest of the team at TAYLORS SALES AND LETTING AGENTS.
1/5
TrustpilotUseless
I have never dealt with such an unprofessional, rude and ultimately useless company! If you trust this bunch of morons to sell/ lease your house you need to have you head examined, trust me you would be better doing it yourself... They offer poor advice with little guidance, they are lazy and unresponsive but worst of all they are rude and unprofessional - what more would you desire from someone who is meant to be assisting you with probably the biggest purchase/ most stressful thing you can do in life. Trust me, stay well clear otherwise you will soon regret it!!!
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Questions about Taylors Milton Keynes Sales
How many reviews does Taylors Milton Keynes Sales have?
Taylors's Milton Keynes office has 181 reviews across two platforms: 34 on Google, 147 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Taylors Milton Keynes Sales's rating?
Taylors Milton Keynes Sales is rated 2.9 out of 5 across all 181 reviews, and 5.0 out of 5 on Google from 34 reviews, checked 9 October 2026.
Where is Taylors's Milton Keynes office?
Taylors Milton Keynes Sales, Central Business Exchange, 436 Midsummer Boulevard, Milton Keynes, MK9 2EA, Milton Keynes MK9 2EA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.