Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom the moment I met Adam, I was impressed by his exceptional service. He showed great knowledge of the area and a genuine passion for selling homes. When I decided to sell with Taylor’s, the process was incredibly quick. Adam quickly arranged for photos of my property to be taken and listed online as for sale. To my surprise, my home was on the market for just three days before I received a great offer.
While selling a home can be challenging, Adam was always there to help me with any issues that arose. He was also incredibly proactive in chasing the chain, which ultimately made it possible for me to buy my perfect home. I can’t recommend Taylor’s enough, and I want to express my deepest gratitude to Adam for all his invaluable assistance throughout the process.
Chloe · 12 July 2025
Agent replied · 10 August 2025
Hello Chloe,
Thank you so much for your wonderful 5* review! We're thrilled to hear about your positive experience with Adam and how he made the selling process smooth and efficient for you. Your kind words and recommendation mean a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI dealt with Adam Beresford at Taylor’s after having very negative experiences with a different local estate agency, and the experience was a dramatic improvement.
Everything Adam told me would happen, came true. We put the house on the market, it sold in the time frame he quoted, at the price he quoted and exchanged within the time frame he advised.
Again, all of this was the exact opposite of my experience with other local companies- who I found to be very challenging. Dealing with Adam and Taylor’s was very simple, straight forward and i highly recommend them to someone looking to sell in the local area.
Lewis · 11 July 2025
Agent replied · 23 August 2025
Thank you for choosing Taylor's and trusting us with your home sale. We're thrilled to hear Adam exceeded your expectations and made the process smooth and successful. We strive to provide an exceptional experience for all our clients and appreciate your recommendation. Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotExceptional Service from a Truly Dedicated Agent - Thank You Georgina!
I cannot recommend Georgina McCronachie at Taylors Estate Agents highly enough. From start to finish, her commitment was outstanding. What truly set her apart was her willingness to assist us even during her personal time, a level of dedication that is rare to find.
Georgina is incredibly organised and kept the entire process clear and manageable, providing timely updates and explaining every step. When we encountered issues with the property's electrical and gas systems, she didn't just point us in a direction; she proactively engaged trusted technicians to ensure the problems were resolved efficiently and to a high standard.
Her professionalism, clarity, and genuine care turned a potentially stressful process into a smooth one. A huge thank you to "Georgie", you are an absolute asset to Taylors.
Lloyd · 20 January 2026
★★★★★ 1/5
TrustpilotLandlords & Tenants Avoid Taylors Aylesbury
If you are a landlord considering Taylors in Aylesbury (Countrywide), please read this before you make the same mistake I did.
I had no intention of leaving a one‑star review, yet their service falls beneath even that standard. I won’t list individual managers or staff, though the branch team and management will know exactly who this refers to,
My experience with Taylors Aylesbury (Countrywide) has been the worst I’ve ever had with any estate agent. I faced constant errors, incorrect charges, poor communication, and a complete lack of professionalism. Despite paying full fees, I received wrong statements, unexplained charges, and contradictory information. Even basic tasks like issuing a correct invoice or calculating fees accurately turned into a long, exhausting chase.
What made this even worse was the culture of deflection. No one took ownership of anything. I was passed endlessly between the branch and different agents, area managers, each blaming the other while nothing was resolved. Emails were ignored, calls weren’t returned, and the service standards were consistently poor. Even the services I paid for, such as professional cleaning and inventory, were carried out to an unacceptable standard, forcing me to step in personally to maintain the property for my tenants.
Taylors added no value to the management of my property; in fact, they created more work, more stress, and unnecessary financial loss. I have now escalated the matter to the Ombudsman, who is still investigating, a process that takes several months due to the volume of issues involved. If you are a landlord considering Taylors Aylesbury, I strongly recommend avoiding them. They are unprofessional, unreliable, and simply not fit for purpose.
SR · 10 January 2026
★★★★★ 1/5
TrustpilotTaylor’s Stevenage
Taylor’s Stevenage
What an awful, negligent company. They allowed my brother to move into a rental property, knowing the landlord had intentions to sell the property before allowing my brother to sign a tenancy and pay a full deposit. The property is inhabitable, with no working lighting in the hallway and kitchen. It had no working oven for 2-months. It’s had no working washing machine. Upon move in, the only bathroom sink waste was not connected and so could not be used for 2weeks so he had to wash in the kitchen sink. The extractor fan above the hob does not work. Majority of items listed on check in inventory and 2.5 months later none are resolved. Their property management team are atrocious, obnoxious and rude. They do not want to assist, as it’s clear the landlord is not interested in his legal duties due to having the apartment under offer, which Taylor’s & Countrywide were and are more than aware of. My brother pays a substantial amount in rent, to have to ship in meals, pay for dry cleaning or washing services on top because they can’t resolve anything. All for the pleasure of having notice served on him at any time, due to it being sold before he even moved in. Avoid like the plague.
Sandra · 26 November 2025
★★★★★ 1/5
TrustpilotTaylors Dunstable…
Used Taylors to sell my late mothers property.
Buyer was found reasonably quickly but from then on i had issues.
1. After Taylors had shown potential buyers round, on visiting the property i found smelly stagnant urine in a toilet!
2. The buyers solicitor was extremely slow holding the sale up. I asked the manager of Taylors to chase them up and he said "can't you?". What the hell am I paying Taylors for?
3. Bearing in mind I was only selling, why was a charged a money laundering fee? That is a joke!
They just want to take your money and do nothing for it.
I won't use Taylors again.
David · 16 July 2025
★★★★★ 1/5
TrustpilotVery very poor
Very very poor. Offered for a flat, they said they'd get back to us as soon as they had a decision from the landlord. Radio silence, impossible to get through on the phone. Let agreed with someone else a few days later without us being notified. We needed to get a flat ASAP, which they knew about, we feel messed around and have lost valuable time in our search for a property.
Jack · 30 September 2026
★★★★★ 5/5
TrustpilotNathaniel Allibone
Nathaniel Allibone, my property manager who is managing my apartment has been amazing. I reside overseas and the fact I can have peace of mind knowing that I can fully rely on Nathaniel to deal with all issues related to my property. Always quick in responses, swift in answering, communication between the tenants as well. I highly recommend Taylor’s letting.
Ai · 5 January 2026
★★★★★ 1/5
TrustpilotAbsolute idiots
Absolute idiots, let a bunch of students rent the property partying until 4 in the morning most nights, living next door and got to be up at 5am for work doesn't go well, contacted them they said
they will phone them to explain the rules of there agreement, still been going on for weeks, damages= less rent just bare that in mind.
James · 15 September 2026
★★★★★ 2/5
TrustpilotTerrible communication, Bristol branch AVOID
Honestly do not bother using Taylors on Sandy Park Road Brislington, Bristol. Hands down the worst estate agents we've ever used.
Terrible communication: A viewing for our property was booked by the manager Tom without even consulting us. I also had to chase to get responses to easy questions from him who, if I'm honest, sounded like he just couldn't care less about selling our property.
No attention to detail: No sale board for the property was put up in the first week of the property going live. I had to chase to get this up. Pretty basic. After 2 weeks of the property being live it wasn't in the window of their shop. Again we had to ask for this to happen. Shouldn't be having to do that. We asked to receive a rightmove report every Friday and were assured we would get it. At the start I never received it so again had to chase. I had to do this again at least another time. On the termination of contract document the wrong dates were added....the list continues.
So many things can go wrong when buying and selling so to not feel like your estate agent can be trusted with basic tasks leaves you feeling incredibly frustrated and like you have to micromanage to ensure they've got the basics right. Ridiculous.
Unfortunately for Taylors the proof was in the pudding, my property was up on the market from October - January with no offers at the right price. After months of frustration with the communication and customer experience from Taylors and just the general feeling that we were completely wasting our time we went with Boardwalk and within 1 week of switching over to them the property was sold over the asking price and it's been a great customer experience with them. That sale has since completed.
This is unfortunately a classic case of you get what you pay for.
Tom · 30 April 2026
★★★★★ 1/5
TrustpilotDon’t bother using them
So we booked the appointment well in advance it was fine then I received three phone calls from three different people then I got told that one of their viewers had gone sick and blah blah blah and I said forget it. Do you know what if you can’t be bothered to communicate properly with each other and phone me over the same things and send me 20 odd emails or thanking me for picking you I can’t be bothered because I can’t guarantee you’re gonna sell my house properly. Don’t bother using them.
Swinoki · 21 April 2026
★★★★★ 5/5
TrustpilotPerfect execution of a sales transaction
Wasim of the selling team did an excellent job in helping us to sell a house in Oxford.
The transaction was executed professionally and closely followed through.
We managed to complete the transaction in the time and price range that we planned.
We will use Wasim's service again and I have no reservation of recommending him too.
Alan · 17 August 2026
★★★★★ 5/5
TrustpilotThanks Nathaniel Allibone & team
As a landlord it is great to deal with Nathaniel and her team. They are efficient and ensure that tenant requests are promptly resolved. They are transparent in what work was done, how much it will cost and the impact of not doing the work. I can even be away and trust them to make the right decision on my behalf that is cost effective. Thank you so much Nathaniel Allibone and her team for doing a sterling work.
Mr · 11 September 2024
★★★★★ 1/5
TrustpilotAVOID AT ALL COSTS
I would have given a zero star rating but it would only allow 1 star. Avoid at all cost. I would never recommend this company along with Jjl interiors Ltd landlords to anyone. The communication from the both of them is extremely shocking. I rented out a property which seemed to be all good. However, once moved in, there was problem after problem. Which every problem was reported back to them as things needs repairing. From leaks in the roof, sewer drain backing up into the toilet and sink, rats running around, mould growing up the side of the wall in the kitchen, no fascia on the outside wall where the rats were getting in. these were main things that I reported starting back in July 2023, in which I had to chase them up constant to try and get these sorted as these are something that should be a big priority. Upon emails and phones calls that were sent, still nothing was done. They eventually got someone to come out after months, to look at the roof and done a horrendous job as the roof still leaked. They were supposed to put the fascia on but left it on the floor in the garden. I sent a picture of the rats to them and still done nothing. The sewer drain kept backing up and flooding the garden with sewage which backed up coming back up into the toilet. I reported the drain in the November and nothing got done. With the rain pours that we had did not help with it at all. There were so many other minor problems that I had yet to report such as the front door dropped so it was difficult to lock/unlock, no seal in the living room window so you can see outside, the living room light and dining room light were wired wrong as one switch did not work and the other would turn both of them on and off at the same time, when the gas had an inspection the engineer said that it was earthed wrong, I could go on with so many other issues but I didn’t get around to reporting them due to trying to get the other issues sorted. The communication is shocking. June this year I had a contractor come out to look at the roof after months of reporting that roof still leaks, he came and didn’t do anything because he said that whoever patched it up did a really bad job that the whole roof needs replacing. This was the last straw and managed to end my agreement. Now on the next problem, the tenancy ended at the beginning of July last month and now the landlord has the audacity to deduct money off my deposit for cleaning deductions, which I had left the property in high standard and clean which I have photos and videos to prove how I left it. He is only giving me just over half of my deposit back. And I’m still trying to get any of my deposit back and now trying to get an answer from the agency and landlord seem impossible. The stress that the agency and landlord have put me through since I moved in has been awful. They made the house look nice etc until you move in and see the close ups which turn out to be horrible patched up work. I just want my deposit back and be on my way but they cant even seem to do that. Considering they have a 90 day period where they hold your deposit for, they don’t seem to be in any rush giving it back. I will be taking this further as I haven’t heard anything back yet again and have none of my deposit back!
Louise · 10 August 2024
★★★★★ 1/5
TrustpilotSecurity Deposit not being paid
Looked at a property in Northampton, after viewing the property decided to move forwards with the rental and was asked to pay a security deposit. Unfortunately the reference checks failed and was promised my security deposit back with 3-5 working days. 10 days later was told that there was a problem with the refund system and would get the payment by the Friday. No funds had been returned. Spoke to the Northampton branch and was told that the person I was dealing with was out of the office until Monday. Not happy as having to wait nearly 3 weeks is just unacceptable.
David · 13 February 2026
★★★★★ 5/5
TrustpilotJoe Ashton
Joe Ashton - Stevenage base.From the first viewing to exchanging and completing Joe was amazing. He constantly was chasing unanswered questions from other companies ensuring we had the correct answers in a quick time. He was ALWAYS contactable and able to answer our questions, making our first house buy so much easier. He was thorough one our first house viewing showing us each room and able to answer all questions we had in such detail. 10/10.Thank you again Joe for making our first house purchase such a great experience!
Nick · 27 July 2024
★★★★★ 5/5
TrustpilotI was in a very difficult situation…
I was in a very difficult situation with accomodation, so I fortunately bumped on Taylors online. I saw a very beautiful apartment but wasn't sure of getting it at that moment I needed it. But to my greatest surprise the letting agent( Ruby) and her partners made it happen. The paper works, vetting were swift and and amazing and now I am settled with my family in a beautiful home. Thanks to the management of Taylors and staffs for their receptive and professional approach. You guys are the best.
David · 6 February 2026
★★★★★ 1/5
TrustpilotTime waisted and unprofessional
I had a market appraisal appointment scheduled with Taylors at the Luton branch, with Patrick assigned to attend. Unfortunately, he did not turn up to the appointment and made no effort to contact me beforehand to let me know he would not be attending. I found this completely inappropriate and highly unprofessional. What makes this even more disappointing is that this is the second time in a row this has happened. Such a lack of communication and reliability reflects very poorly on the service and has wasted my time
Julita · 23 January 2026
★★★★★ 5/5
GoogleHighly recommend! Excellent professional service provided by Ankit and the team. Personal service that made us feel at ease during the ongoing challenges of moving during the COVID-19 pandemic. Always kept fully informed, the team were always available to answer any questions, either by phone or email. We always felt a priority and that Ankit and the team had our best interests in mind to achieve the best possible outcome in a timely manner. Many thanks to the team for all your hard work!
Bronia · 16 April 2021
Agent replied · 16 June 2024
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWorking Taylors in Wolverton for both the sale of my house and purchase of my new property was a great decision. Communications and overall levels of service were excellent and in particular Ankit Kakkad was fantastic all round, following up queries, enhancing and clarifying communications throughout the chain. I was always updated and never left hanging. Thank you Ankit! I would recommend the Taylors Wolverton team to work with to anyone considering them, especially in the Wolverton/New Bradwell area.
Corinna · 25 March 2021
Agent replied · 16 June 2024
Thank you for your wonderful 5* review! It is great to read your comments and I will make sure they are brought to the full teams attention. Best wishes, Stay safe! Scott @ Customer Relations.
★★★★★ 1/5
TrustpilotIf I could score less than one star I…
If I could score less than one star I would. I called about a property, turns out it was false advertising and a scam and illegally listed. The lady on the phone was rude and condescending, she didn't listen to anything I said and kept repeating the same questions, she couldn't get her facts right and then she had a hissy fit and hung up on me. If they treat all their customers like this they will be out of business in a week. They definitely don't know GDPR law, they may end up in prison with a £18 million pounds fine
Rob · 1 December 2025
★★★★★ 1/5
TrustpilotThe worse agency
The worse company ever expecially that one in Watford. They are absolutely useless and careless. They rent my property to a single mother who knows the trick to obtain everything free in this Country. The estate agent did the tenants game. I was not an expert in this field, because, was the first time rending my house and they took advantage of me. As estate agent should have done the best for me to protect me from scams instead they did not do anything to protect me but they only interest was money. I realised that Taylors Watford are useless puppets. The contract with the "lovely tenants" ended in November 2023 and they are still in my house. The management is going through the court to get them out. Thanks to God I rent the house with the full management and paid the insurance otherwise I would not get any payment and this would have been a disaster for me. I rent my only house, the one I was living in for a valid reason, not because of being greedy but because I needed an extra income and since December I did not receive anything into my account, though, the management send me an email that they would meet the cost of the rental. The council is also chasing me for the council tax, which obviously, I am not going to pay as I am not living in the property. Look at what a problem this agency is giving to the landlords! ! I am just disgusted of the fact that the agency should guide and protect the landlord, instead it looks like to me they only protected the tenants. I would not be surprised if the tenants tipped the agency to scam me. I will update the full story when everything ends and I will get possession of my only living place
Filomena · 14 February 2024
★★★★★ 5/5
TrustpilotDerren Cullum
I am delighted to express my utmost satisfaction with the exceptional service provided by Derren Cullum, the Marketing Manager at Taylors Bedford Branch. From the moment I engaged with Derren, his friendly demeanour immediately put me at ease, creating a positive and welcoming atmosphere. Derren's extensive knowledge was evident as he effortlessly provided all the information I required, demonstrating a profound understanding of the real estate market and its intricacies.What truly set Derren apart was his genuine commitment to ensuring I had a clear insight into how to proceed with my property-related decisions. His insightful guidance and valuable suggestions have been instrumental in shaping my approach, and I feel confident moving forward, thanks to his expert advice.Derren Cullum's professionalism, coupled with his amiable nature, made the entire experience productive and enjoyable. I am genuinely grateful for the outstanding assistance I received from Derren and would wholeheartedly recommend him to anyone seeking a knowledgeable and personable expert in the realm of real estate marketing. Taylors Bedford Branch is fortunate to have such an exemplary individual leading their marketing efforts.
Adam · 9 January 2024
★★★★★ 1/5
TrustpilotI deeply regret not reviewing this…
I deeply regret not reviewing this agent before signing with them. There has been very little demonstration of care and consideration, especially towards the tenants. Despite moving into a home with clear issues such as faulty appliances, mold, and a non-functional boiler, the agent claimed helplessness and instructed me to resolve these concerns by reading the online manual myself. This lack of responsiveness and accountability has left me feeling utterly disappointed with the overall service provided. prospective tenants, beware.
EI · 29 December 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.