Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRyan Hurl of Haart has been exceptionally helpful. He has made the process very easy being very professional, quick to respond even on weekends. Explaining every step of the way. I am glad he responded to my enquiry.
Laura · 13 March 2022
Agent replied
Hi Laura, thank you for taking the time to provide feedback. Haart lettings Milton Keynes.
★★★★★ 1/5
GoogleThey will rent it - but dont every get a full management contract.
Terrible. 2 years, 2 properties, full management payment and I'm dealing with tenants, leaks and the rest of it. Especially with COVID they are all over the place, no-one …
Sam · 21 April 2021
Agent replied
We are saddened to hear that you have had a bad experience. Could you please email us at m1pm@haart.co.uk. We take customer service very seriously and would like to investigate your points.
★★★★★ 4/5
GoogleRecently moved in to a property and faced a few general and maintenance issues - the property management team helped in getting these sorted as a new tenant I feel re assured that any potential issues I may face in the flat will be handled - thank you
Ben · 29 July 2019
Agent replied
Dear Ben Michaels, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. We wish you all the best for the future in your new home. haart Milton Keynes
★★★★★ 1/5
GoogleIt was the most awful experience.
I requested the repair of my fridge and window lock on 17th Jan but haven’t received any replies. I called the property management on 21st Jan, a guy named Sam picked up my call and the nightmare began. I asked if I could speak to Ryan who is in charge of my property, Sam asked me if I am the tenant or the landlord, he spoke quite fast so I didn't not hear him properly for the first second time so I kept saying 'sorry' to hope him repeat. He was impatient and kept speaking at the same speed so I just answered yes because I thought him ask me if whether I am the tenant of the property. Then he asked me 'who you are' so that I just answered the address of my property to verify my address. At the time I thought he is going to put me through to Ryan, I heard Sam speak to his colleagues in a very mean way to mock our conversation: Are you the tenant or the landlord? Yes. Who you are? 5x, xxx House. Then he passed me to Ryan.
After the call I asked others for Sam’s surname because I wanted to make a formal complaint. Then he started to call me back and sent massage to me, I asked him if I could speak to his manager but he was like ‘managers are on sick leave today, I am the senior in the office’. He explained because that fact that I didn’t get him made him frustrated so he apologized for ‘venting his frustration out on me’. I didn’t take his apologizes then he text me saying that he has explained to his manager and they would contact me when they are back. Since now I haven’t heard anything from his manager.
I am not a native speaker but that does not mean I cannot speak English at all, I work in MK and I tried very hard to learn and practise English to fit in this country and people. Initially when I couldn’t hear properly, he did not make any effort to speak a bit slower, instead he turned to be impatient. Even more, he treated me like a joke and share this joke (which is me) to his colleagues just in front of me. (to be honest if Sam could talk to me at the speed when he was joking about me, I would get his questions). This hurts me deeply and this is never acceptable. The whole thing made me very sad and seriously affected my work for a whole day.
I’m not sure if Sam could speak a second language or he could respect people who is not native English speaker. The way he treated me was so disrespectful. And when he apologized, he pushed the fault on me rather than apologizing for his discrimination.
I hope people could treat others from different backgrounds with respect and the things happened to me never happen to others. But if does happen, I hope people who has been treated discriminated could stand out and shout it out to get more intentions on this problem, do not let people make fun of you just because they speak English better.
Also I hope Haart property can apologize in a formal way. Here’s a suggestion for Haart: please train your staffs to mute the call before they humiliate the customers.
Finally, my fridge and my window lock still has not been repaired yet, it has been 8 days so please please solve the problem for me.
Zhou · 29 July 2019
★★★★★ 4/5
GoogleHello i had the pleasure of being attended by Ryan Hurl he was very attentive, took all doubts and showed commitment to help until the end i very clariefied in all doubts and I choose and all thennecessary information !
Thank yo Ryan
Cnicole · 9 February 2021
Agent replied
Hi,
Thank you for the great feedback, we appreciate it!
★★★★★ 5/5
GoogleZofia Jasinska helped us so much when buying a property - we had problems with our solicitors and Zofia managed to recommend their solicitors, give us advise in efficient manner and update us on everything we needed. I would definitely recommend Haart and their friendly staff.
Monika · 27 September 2019
Agent replied
Dear Monika S, Thank you for taking the time to leave us feedback. I am very pleased to hear about your experience with us whilst purchasing your new property. I cannot wait to meet you at your new property and hand the keys to you! Zofia
★★★★★ 5/5
GoogleGreat experience overall!
Ryan Hurl was taking care of everything and he was great, very helpful and friendly. 100% recommended
Thank you guys for everything!
Catalin · 26 March 2021
★★★★★ 5/5
GoogleIt's was nice meeting Chloay. And I like the property.
Gideon · 22 April 2024
Agent replied · 21 June 2024
Hi Gideon, thank you for sharing your positive experience with us. Many thanks, Haart Lettings Milton Keynes
★★★★★ 5/5
GoogleGood experience with Haart Estate. Pratik who is properties consultant was so kind, he provided me a lot of information and help. He was always available to answers all my questions regarding the property.
Aumaya · 17 May 2022
Agent replied
Thank you for your 5 star review. Haart sales
★★★★★ 4/5
GoogleWould highly recommend! They were always ready to answer any questions and were very flexible and understanding. I worked closely with Deana who was a superstar and did everything she could to sell our house. I wouldn't go with anyone else!
Nicci · 2 March 2021
Agent replied
Thank you for your kind review about the service you received especially from Deana Sultan. We all wish you all the best in your new home. Graham Nash - Haart sales.
★★★★★ 5/5
GoogleI was in contact with Chloay Grant, and she is really helpful and quick in her replies. Answered any questions I had swiftly. Was a pleasant experience
R · 11 February 2023
Agent replied
Really happy to assist you. Haart lettings Milton Keynes.
★★★★★ 5/5
GoogleWe had a very good experience with Georgina Addis who was punctual, professional and very accommodating. She was very efficient in sending us the relevant information,and her communication skills were great !PositiveResponsiveness, Professionalism
Priya · 22 June 2022
Agent replied · 21 June 2024
Thankyou for your review about your experience with Georgina. Kind Regards Graham Nash from Haart Sales
★★★★★ 5/5
GoogleMy friend recommand Ryan Tift to me. He is very professional and helpful, always reply email very quickly. I think I will look for help from him again when I need agent service in future.
Hanyi · 13 March 2022
Agent replied
Dear Hanyi, thank you for your kind words. We wish you all the best. Haart lettings Milton Keynes.
★★★★★ 5/5
GoogleI chatted with Ryan Tift when I needed to rent a house . He was very helpful and answered all my questions concerning renting a property, he’s great stuff and Good Customer Service 🤝 …
Rachel · 13 March 2022
Agent replied
Thank you for your kind words. All the best, haart lettings Milton Keynes.
★★★★★ 5/5
GoogleGreat Job done by haart m.k. staff specially Zofia. She is so helpful and guide you properly . She listens and help you even little out of the way to get work done. Her work is praise worthy. Again thanks to Haart Staff.
Surjit Singh
Surjit · 18 November 2019
Agent replied
Dear Surjit Singh, Thank you for taking the time to leave us feedback. I am very pleased to hear about your experience with me whilst purchasing your new property. I am glad that we keep working together by renting your property out through our lettings department. I am looking forward to meeting your son and finding a property for him too! I will speak to you soon. Regards, Zofia
★★★★★ 4/5
GoogleGood place, I asked to move in ASAP and the tenancy agreement was prepared really quickly. If you can ask for Ryan Hurl, great agent very professional.
Make sure though you read the agreement in details, and ask for break clause.
Nikita · 6 February 2021
Agent replied
Hi Nikita,
Thank you for taking the time to leave us this review, we appreciate the feedback!
★★★★★ 5/5
GoogleI was a tenant with Haart estate and letting agents for over two years and always found them to be extremely fair and helpful. Thomas, Chris and their team are always available whenever needed.
Mark · 17 April 2022
Agent replied
Dear Mark, thank you for taking the time to share your positive experience with us! We are so pleased to hear that you are happy with our service - haart Lettings & Property Management MK
★★★★★ 5/5
GoogleWorking with Haart has been a great experience from start to end. Jack in particular was absolutely lovely and so efficient and helpful. Would 100% recommend to anyone. Thank you so much
Nikathan · 16 July 2022
Agent replied
Hi Nikki! Thank you so much for your kind words. - Jack
★★★★★ 5/5
GoogleMany thanks to both Deana and Kelita for both selling and making the process seem easy. Both, acted very professional at all time, kept me updated at all stages and kept things realistic and were easy to talk to. I would recommend Haart to others.
Median · 29 July 2019
Agent replied
Thank you for your review, it was a pleasure working alongside you. We always aim to ensure the selling process is as stress-free as possible and to keep you updated with all progress.
★★★★★ 5/5
GoogleRyan Hurl! He's a great guy..very accomodating and emphatic....I had a wonderful experience with him and good feedback from a friend that gave me his contact
Adeleke · 11 February 2023
Agent replied
Hi Adeleke, it's was our pleasure to assist. All the best for the future. Haart lettings Milton Keynes.
★★★★★ 5/5
GoogleI received an excellent service from Zofia in purchasing in our property. it began right from the viewing to the completion. She was always available, returned calls, and went beyond the call of duty. It had been an extreme pleasure in working with her.
Billy · 15 December 2019
Agent replied
Hi Billy. Thank you so much for those kind words. I am extremely happy that I have been able to help you and your family to find new home in Milton Keynes. I hope you will come back to us in the future if you need any help! Regards, Zofia
★★★★★ 5/5
GoogleHad an absolutely amazing experience with Chloay and Tom. We’ve now moved into our dream house and it’s all thanks to the team at Haart
Micheala · 11 February 2023
Agent replied
Hi Micheala, thank you for leaving such great feedback! Happy that you have found your dream home. Haart lettings Milton Keynes.
★★★★★ 5/5
GoogleIm so thankful to Ryan Hurl for being so helpful and always on band when we had a question or problem. My parter and I are very happy with his customer service and we are very grateful for all his help.
Lauren · 12 August 2020
Agent replied
Hi Lauren, No worries at all with being such a great help for you. We appreciate the great feedback! - haart lettings Milton Keynes
★★★★★ 5/5
GoogleHad a brilliant and fluent experience renting my first property. Was assisted by Megan who was excellent!
Toby · 25 September 2023
Agent replied · 21 June 2024
We are so glad Megan was able to help you secure you a home.
Many thanks, Haart lettings Milton Keynes
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