1/5
TrustpilotPushy, insulting and arrogant.
What a shocking bunch of wasters, tried to view a house with them, but they said my offer wouldn't get taken seriously unless I gave into them valuing my property 1st. Arrogant, and pushy.
Trusted Agent profile · Milton Keynes
Brown & Merry Stony Stratford reviews in Milton Keynes
★★★★★
1,082 reviews across 2 platforms
65 High Street, Stony Stratford, MK11 1AY, Milton Keynes, MK11 1AY
Brown & Merry's office in Milton Keynes, at 65 High Street, is rated 2.5 out of 5 across 1,082 reviews on two platforms, including 284 Google reviews rated 4.8.
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Reviews
Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotDon't waste you time to go to this…
Don't waste you time to go to this agency.! They don't care about customers! I went to ask info about flat to rent and they were annoyed. They made me to feel uncomfortable.
1/5
TrustpilotRude and don't realise what effect they…
Rude and don't realise what effect they have on your life.Avoid this company they are, from my experience, liars I'm afraid.They are just estate agents, not Gods.
1/5
TrustpilotConstant Lies
Constant Lies. Throughout every process I was lied to, they are more focused on selling extra life insurance than your mortgage. I would never use them again for a mortgage adviser or buying a house.
1/5
Trustpilotabsolutely shocking no chain and messed…
absolutely shocking no chain and messed around that much that seller has pulled out , zero communication unless i ring them ,just timewasting
5/5
GoogleCouldn't have asked for more from Alex and Beth - we got our dream property and there was nothing they wouldn't do to help us. Highly recommend these guys!PositiveResponsiveness
2/5
TrustpilotCommunication between departments is non existent
Communication between departments is non existent. Have read through their reviews and quite honestly you think they would want to up their game. So many poor reviews. I do not recommend rentals from this company.
5/5
TrustpilotNice experience.
Nice experience with them. Emmie from Colchester branch was very efficient. She helped me to move into a new home within a week. Highly recommended.
1/5
TrustpilotAdministratively incompetent
Administratively incompetent. Sadly the CoOp (my Freeholder) use these clowns as their managing agent. Every single invoice I get from them is incorrect and requires call after call to get fixed. Utterly useless.
1/5
TrustpilotDown valued the property we fell in…
Down valued the property we fell in love with by 50k (for what reason?), left a big hole in our pockets and no property at the end of it all.
1/5
TrustpilotWorst estate agent around
Worst estate agent around. Tried to offer the asking price but because I didn’t want a mortgage through them they made up excuses to sell to someone else for LESS than what i offered?!???
1/5
Trustpilot0 stars
0 stars. booked a viewing and they never showed up. they never even bothered to call that they are running late. what a waste of time!
5/5
TrustpilotEfficient letting team
They move quickly with the paperwork and tenancy checks to meet the deadline for moving. Polite staff and easy communicate with. Generally pleased experience.
1/5
TrustpilotVery poor communication
Very poor communication, the secretary just hangup on me.
5/5
TrustpilotExcellent service
I was looking for a property to rent and Amanda at West Bromwich branch was great within a week I had the keys to a property great service
5/5
TrustpilotLet quickly and good tenants.
Lettings team were extremely helpful. Found me a tenant within 3 days for my flat in Kidderminster. Very professional and did it very quickly. Did not have a rushed feel - just a good one.
1/5
TrustpilotDo not use these people.......when…
Do not use these people.......when things go wrong they will simply deny any responsibility and look forward to you taking them to court,which of course most of us cannot afford to do.
5/5
GoogleBrown and Merry are a honest, reliable estate agent -not many of those around these days! I've always found them to be up front, proactive and available to help when I need it.
1/5
TrustpilotIf I could give 0 I would.
If I could give 0 I would.Thanks to the bad advice and fraudulent actions of thd mortgage broker from connells we are now mortgage prisoners. This concerns connells Dunstable.
1/5
TrustpilotI wish I could leave 0 Stars or even…
I wish I could leave 0 Stars or even -10. I do not want to lose time to explain everything - just AWFUL / PROBLEMATIC on every STEP OF THE TENANCY.NOT RECOMMENDED
1/5
TrustpilotAbsolutely horrific
Absolutely horrific. I have never had to deal with letting agents this incompetent, unprofessional, and rude before.They are great at showing you around, but once you're in they will treat you like dirt.
1/5
TrustpilotAvoid at all cost
Avoid at all cost, as seller and as buyer. Will sell only if you go with the mortgage advisor at the branch and solicitor. Waste of ime
1/5
TrustpilotRidiculous fees for a first time move
Ridiculous fees for a first time move. Payed nearly £500 for no help whatsoever. Started paying rent before we were allowed to move in. Wish we went elsewhere. Staff seem uninterested to help.
1/5
TrustpilotAwful customer service
They never, and I mean never, pick up the phones. Avoid going with this estate agent.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Brown & Merry Stony Stratford hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Milton Keynes.
