Every review we hold for the Milton Keynes office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleExtremely disappointed with Bellway Homes and their customer care team. I have been trying to get a serious landscaping issue in my garden resolved for the past 6 to 8 months, with zero progress.
Despite sending constant emails, I am continually brushed off with unnecessary excuses while the team avoids taking any actual responsibility. Their sales pitch promises quality, but their post-completion support is virtually non-existent once they have your money. Save yourself the frustration and stress, think twice before buying with Bellway.
Neelesh · 11 August 2026
Agent replied · 11 October 2026
Hello, and thank you for your review.
If you have any ongoing concerns about the service you’ve received from our team, we encourage you to raise them with us in line with the Bellway Complaints Procedure. This process provides clear points of contact and escalation for your concerns, ensuring your enquiry is directed promptly to the most appropriate person(s) who can assist you at each stage. You can find full details of our Complaints Procedure, along with links to key contacts within your division, on our website here: www.bellway.co.uk/customer-support/complaints-procedure
Thank you,
Alex
★★★★★ 1/5
GoogleBellway customer care, under the name of northern Home counties, is awful, they always try to find a way to avoid any responsibility, and their help is limited to couple of emails pretending they care, but in the end they just abandon you. I bought this new development, even I encourage my friends to buy a house thinking they were good, I was completely wrong.
Two issues with the house, two problems they did not solve. Of course after countless emails and phone call, It’s not been a 1 time thing
My piece of advice for any potential Bellway customer is RUN AWAY, in the long run you will find yourself they do not care at all. Sad but true
Ana · 11 June 2026
Agent replied · 11 October 2026
Hello, and thank you for your review. If you have any ongoing concerns about the service you’ve received from our team, we encourage you to raise them with us in line with the Bellway Complaints Procedure. This process provides clear points of contact and escalation for your concerns, ensuring your enquiry is directed promptly to the most appropriate person(s) who can assist you at each stage. You can find full details of our Complaints Procedure, along with links to key contacts within your division, on our website here: www.bellway.co.uk/customer-support/complaints-procedure. Thanks again, Alex
★★★★★ 5/5
GoogleGreat area Bellway one of the best Construction Site , they are more Partners but i must say those houses are better then most of the other developers. Quality 8/9 but lets say this T.W. its 7. Pers.4/5
Price is a little high for the houses but they make few houses accessible plus they contribute to help .
Location its growing and they are still building.
Florin · 27 March 2025
Agent replied · 27 May 2025
Hello Florin, thank you so much for taking the time to leave this fantastic review! Many thanks, Team Bellway
★★★★★ 1/5
GoogleDefinitely will be voting for Jason’s review. Not worth one star. No customer service. I have been ringing them constantly and no reply; even left a voicemail but no answer. Emailed them twice but again no response. I am sure if I drive down there I will be told to book an appointment. But how do we get in touch with you??? Like there is something like answering the phones if you need business.
M · 5 May 2025
Agent replied · 27 May 2025
Hello and thank you for your review. We're sorry to read of your concerns. This isn't the type of feedback we hope to receive. Please be assured your concerns will be passed along for investigation from the relevant divisional team. Thanks again, Team Bellway
★★★★★ 5/5
GoogleOur experience with bellway has been amazing, Colin and the team are so helpful and would recommend bellway developments to anyone and everyone 🏠 …
Chanelle · 30 August 2024
Agent replied · 26 August 2024
Hello Chanelle Nelson, thank you for leaving this excellent review! We wish you all the best in your new Bellway home and really appreciate you taking the time to leave this review. Many thanks, Team Bellway
★★★★★ 1/5
GoogleIf there were negative stars I would -5. Sadly I have to choose a star, of which 1 is too many!
A word of advice if you are interested in purchasing a new build home from this company - STAY AWAY!!! ZERO customer interest OR service!
One would assume that if a potential client were to step into your showroom that you would pull out ALL the stops to make them feel welcome … DEFINITELY NOT at Bellway Whitehouse!
We had decided today that we would like to venture into the possibility of owning rather than renting. The new Whitehouse Park development is a stones throw from our rental so we “assumed” we could just pop in and see what our options are. Driving up to their showroom/house the signs read “by appointment only” - that’s fair, (thought being) we can pop in and happily make an appointment.
CLEARLY NOT …. To be greeted with “Have you got an appointment” - not even a “Hello, you ok? How can I help” … Forget, straight up no, not even a “here is my card, call me later/tomorrow/Monday” just a straight up “I can’t offer you anything now”. The sheer disinterest in serving us was palpable.
Thanks Bellway, we will DEFINITELY NOT make an appointment and we will DEFINITELY NOT consider buying a house from you … EVER!
Oh and we will make sure that people we know who are in the market for new properties… won’t either.
Jason · 28 December 2024
★★★★★ 1/5
GoogleTerrible customer service
Kevin · 28 December 2024
★★★★★ 5/5
GoogleGreat location good access to major routes
John · 27 May 2024
★★★★★ 4/5
GoogleThe Male member of staff woz very helpful
Stephen · 16 April 2024
★★★★★ 4/5
GoogleRating only, no written review.
Shivam · 28 December 2024
★★★★★ 5/5
GoogleRating only, no written review.
Madalena · 1 July 2024
★★★★★ 5/5
GoogleRating only, no written review.
Janani · 27 May 2024
★★★★★ 5/5
GoogleRating only, no written review.
Islam · 27 May 2024
★★★★★ 5/5
GoogleRating only, no written review.
Babar · 16 April 2024
★★★★★ 5/5
GoogleRating only, no written review.
Islam · 19 March 2024
★★★★★ 5/5
GoogleRating only, no written review.
Carp · 16 April 2023
★★★★★ 5/5
GoogleRating only, no written review.
Francis · 16 April 2023
★★★★★ 5/5
GoogleRating only, no written review.
Oleg · 16 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
