1/5
Not professional and not responsive. Doesn't call when they said they would. Left me in the dark for days. Rang office to follow up and left message with a colleague. Still haven't had a call back!

Trusted Agent profile Β· Midsomer Norton, Somerset
Verified
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768 reviews across 1 platform
64 High Street, Midsomer Norton, Somerset, BA3 2DQ
Your Move's office in Midsomer Norton, Somerset, at 64 High Street, is rated 4.7 out of 5 across 768 reviews on 1 platform, including 768 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of eight awards Your Move won in 2026.
The Trusted Agent 2026 results for Your Move, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Midsomer Norton office, from every platform, shown as written. First names only.
1/5
Not professional and not responsive. Doesn't call when they said they would. Left me in the dark for days. Rang office to follow up and left message with a colleague. Still haven't had a call back!
5/5
A great bunch of people - committed to delivering the highest standards of service to all customers. If your bank can't offer you the best mortgage in the market, I recommend you talk to Mortgage Advice Bureau who will search 1,000s of mortgages on your behalf.
5/5
We were very pleased with the service that we received from Your Move Bailey & Bryant in Midsomer Norton. Although the conveyancing took 7 months, Bailey & Bryantβs communication during that time was excellent, always keeping us up to date β¦
4/5
rented a property with them for 7 years with no troubles, very helpful employees .Will definitely recommend π β¦
1/5
Rubbish agency I have ever come across. I'm a tenant of this agency and they never picks up the phone and they take ages to sort out your problem. Never ever do a business with this agency you will regret.
5/5
Highly professional and very reliable agent. I used them to sell my property while I was living abroad. They took care of everything.Very knowledgeable and helpful agent.
5/5
Simply good and honest people to deal with. Their service is infallible and I'm very happy with my dealings with this company. Highly appreciated and can recommend.
1/5
I wouldn't recommend this Estate Agent.They do not respond to repairs,even when you pay the rent regularly.
5/5
Excellent friendly but professional service for my remortgage provided by Luca and Karolina. Process effectively dealt with removing the stress and any queries dealt with quickly.
5/5
Lovely people, who are honest, transparent and reliable. A true definition of a family business who thrive to meet your needs; nothing short of 5 stars!
5/5
Such a friendly team and do everything they can for you. They go above and beyond. Would never use anyone else to sell a property. Thank you everyone for all your help and patience with us.
5/5
Really good staff ,excellent customer service .Thanks a lot to Maisie, Andrew, and Brett for their great customer service and quick response whenever we had issues in the flat. Thank you and wish you great future for the business .
5/5
Fantastic team, very professional and realistic, friendly and welcoming. Highly recommended if you want to buy or rent. Best estate agent i have dealt with so far and i moved a lot.
5/5
Rating only, no written review.
Thank you for the 5 star rating!
5/5
Rating only, no written review.
Thank you for the 5 stars!
5/5
Rating only, no written review.
Thank you for your rating!
5/5
Rating only, no written review.
Thank you for your rating!
5/5
Rating only, no written review.
Dear Christopher, Thank you for taking the time to leave us a 5-star review. We are delighted to know you had a positive experience with Just Move In. We really appreciate your support and wish you all the best in your new home. Kind regards, Danielle
5/5
Rating only, no written review.
Hi Vince Thank you so much for giving our service provided a five star review which is hugely appreciated by the whole dedicated team in our Midsomer Norton office. Kind regards Tracey Bailey Your Move Bailey & Bryant
1/5
Just going to write a bad review cause otherwise this agency is completely ignoring emails and calls. Been living in one of this agencyβs hauses for almost two years. Just right β¦
3/5
They are nice, but don't count on them to come quickly to carry out urgent repairs (major water leaks in the apartment, for example) or to reply to your messages before several follow-ups...
1/5
Rating only, no written review.
5/5
Good
Dear Yoganandasiva, Thank you for your review and five-star rating. We are pleased to hear that you had a positive experience with our service. We appreciate you taking the time to leave your feedback and hope everything is settling in smoothly with your move. Kind regards, Danielle
5/5
Rating only, no written review.
Dear Gabriela, Thank you for your five-star rating. We are delighted to see that you had a positive experience with our service. If there is anything further we can assist you with, please do not hesitate to get in touch. We are always happy to help. Kind regards, Danielle
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Your Move, Midsomer Norton won Trusted Agent; Your Move, Northampton won Platinum; Your Move, Walthamstow won Platinum; Your Move, Goole won Platinum; Your Move, York won Platinum; Your Move, London won Gold; Your Move, Abington won Gold; Your Move, Chester Le Street won Gold.