Trusted Agent profile · Midlothian
★★★★★
2,663 reviews across 2 platforms
17 Corstorphine Road, Edinburgh, Midlothian, EH12 6DD
DM Hall's office in Midlothian, at 17 Corstorphine Road, is rated 4.8 out of 5 across 2,663 reviews on two platforms, including 9 Google reviews rated 1.8.
Every review we hold for the Midlothian office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional and Prompt
D M Hall were extremely quick in arranging my survey, arrived on time and Mark was very professional. I received my draft the next morning. Great turnaround.
Thank you for sharing a 5* review for Mark the team in Ayr.
5/5
TrustpilotGreat Quick Service
Great quick service from each and every one of the Staff I had contact with. Thanks Inverness
Thank you for sharing a 5* review for the team in Inverness.
5/5
TrustpilotQuick and Efficient
Brett was very helpful and friendly. Went through the house thoroughly and was very complementary of our house.
Thank you for sharing a 5* review for Brett and the team in Perth.
5/5
TrustpilotThorough Home Report
Made us feel at ease. Very informative . Quietly went about the job in hand and reported it all back to us. Very impressed
Thank you for sharing a 5* review for the team in Edinburgh.
5/5
TrustpilotProperty EPC Rating certificate…
Think I maybe have already done this but if not...On finding out the myriad of prerequisites on my property enabling me to become a registered landlord with Argyll and Bute I was very nearly dissuaded before I began . One of these ,to obtain an EPC rating of the proposed property. I was so afraid timing was against me as this was christmas week. However I found the staff totally accommodating, professional and personable to my plight.My property was assessed on the21st Dec with certificate approved on the 22nd Dec. could not have wished for a better service all round. Thank you
Dear Joan, we are delighted we could help with this and your EPC was ready within a few days. Thank you for sharing a 5* review for the team in Oban. All the best with registration and property going forward.
5/5
TrustpilotQuick response and clear guidance
Quick response, clear reports, instructions and guidance
We're happy to hear that our promptness, reports, and guidance were helpful. Thank you for your positive feedback, we appreciate it! Kind regards, DM Hall Surveyors
4/5
TrustpilotGuy was very good after his role
Guy was very good after his role Arrived as was scheduled
Thank you for sharing a review for the team in Inverurie.
5/5
TrustpilotVery efficient
Quick & efficient. Mark was professional and approachable throughout.
Thank you for sharing a 5* review for Mark and the team in Dundee.
5/5
TrustpilotSheryl is an absolute star ,patient…
Sheryl is an absolute star ,patient knowledgeable, professional,she held my hand through the whole process .
Thank you for sharing a 5* review for Sheryll and the team in Perth.
5/5
TrustpilotProfessional and prompt
We have used DM Hall on quite a few occasions over the years and this time, as ever, we got a prompt and professional service from Colin and his office colleagues when getting an updated EPC after installing improvements. They are not the cheapest but they are thorough, which means that if you are reading a home report for example you are getting a good picture of the property.
Thank you for sharing a 5* for Colin and the team in Inverness. We appreciate the feedback and the repeat business.
4/5
TrustpilotGreat service
Charlie was prompt, efficient and friendly.
Thank you for sharing a review for Charlie and the team in Edinburgh.
5/5
TrustpilotThe whole team was very professional
The whole team was very professional. Jonathan was very efficient, friendly and put us at ease.
Thank you for sharing a 5* review for Jonathan and the team in Edinburgh.
5/5
TrustpilotPositive experience throughout
Payment process was simple. Instructions were clear. Surveyor arrived at the specified time. Friendly and professional.
Thank you for sharing a 5* review for the team in Glasgow.
5/5
TrustpilotFantastic service
Thank you Nichola, Patricia and Kevin at DM Hall Irvine for the fantastic service and completing my home report in double quick time!The whole process ran like a clock :)Regards,Andrew
Thank you for sharing this 5* review for the team in Irvine. We are always delighted to receive feedback like this.
2/5
TrustpilotHome Reoprt We were quoted a maximum of £550 for…
We were quoted a maximum of £550 for the home report by the five estate agents we contacted and they all said that a discount would be applied as we had a valuation completed a number of weeks before by DM Hall. When contacting DM Hall we we were quoted a Home Report fee of over £700 which was then reduced to £550 as we had already had the valuation done. Seems as though DM Hall are making up their home report fees as they go!!
Thank you for sharing a review. Hopefully the final Home Report was satisfactory and we wish you well with the next move.
2/5
TrustpilotExtremely low score was unfairly…
Extremely low score was unfairly recorded against the Electricals of our 45year old property by Surveyor who based his assessment on aesthetics of ceiling pendant in rooms. This caused us difficulty and inability to sell the property at/around the valued price as the damning wordings in the electrical section of the report and the unjustified low score got people nervous and put them off. After a disappointing year on the market, we eventually settled for a part exchange with a new build developer who requested an updated Home Report from same DM Hall. However DM Hall sent a different surveyor and his evaluation of the electricals was much more realistic and a fairer reflection of the electrical condition with an increased improved scoring without us changing any thing. This only came after we had agreed a very low sales price with the developer. The scoring inconsistency of both surveyors from same company was shocking and disappointing as the first surveyor’s report cost us both time and money. DM Hall notably has a good reputation-that’s why we chose them, but this experience on this occasion was very disappointing.
Thank you for sharing this feedback. If you would like to discuss this matter, please contact the local office.
5/5
TrustpilotHonestly Stephen was really nice and we…
Honestly Stephen was really nice and we really didn't have any problems st all
Thank you for sharing a 5* review for the team in Hamilton.
5/5
TrustpilotVery quick turnaround and professional
Very quick turnaround and professional, friendly service from Gordon and the team at the Stirling branch.
Thank you for sharing a 5* review for Gordon and the team in Stirling.
5/5
TrustpilotPolite and respectful
Tracey was polite and respectful of property
Thank you for sharing a 5* review for the team in Falkirk.
5/5
TrustpilotFast
Fast, efficient and helpful, thanks
5/5
TrustpilotFriendly and rapid service
Minimal time to wait for survey to be carried out, or for generation of report afterwards. Surveyor was friendly and made a fair assessment.
Thank you for sharing a 5* review for the team in Oban.
5/5
TrustpilotGreat experience
Everything from start to finish was excellent. Very polite office staff. Prompt appointment. Turned up even scheduled to. The surveyor was very pleasant, non intrusive and swift at doing the job. Small issue once report was published not at the fault of surveyor, just with the address which was very quickly and without fuss rectified. Highly recommend this company.
Thank you for sharing a 5* review for the team in Edinburgh. We appreciate you taking the time to leave such a comprehensive and fair review, plus the recommendation.
5/5
TrustpilotSo straightforward and professional…
So straightforward and professional 👏👏👏Stephen was superb I had just came out of hospital following surgery Stephen arrived when he said he would be on site and handled the survey with minimum of fuss
Thank you very much for taking the time to leave a review for Steven and the team in Livingston. We're delighted to receive this feedback.
5/5
TrustpilotSteven was very professional & polite
Steven was very professional & polite. Very nice guy Thanks
Thank you for sharing a 5* review for the team in Kirkcaldy.
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