Every review we hold for the Midlothian office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotNewtonlees Dunbar - Well looked after
An easy process and happy with all the elements of the purchase and support process both before and after we moved in. Would definitely recommend Avant Homes to others!
Kevin · 19 May 2020
Agent replied · 10 June 2024
Thank you so much for your review Kevin - It really does mean a lot to us.Its great to hear that your end to end journey with us has been so positive - we aim to ensure that remains the case.Also really pleasing to hear that you would recommend us, that's the true measure that we are getting things right!Best wishesAvant Homes
★★★★★ 4/5
TrustpilotHelpful and professional.
Helpful and professional.I was promised an email with the brochure which, disappointingly, this hasn't been sent to me.
Alona · 22 September 2024
★★★★★ 5/5
TrustpilotLewis has been a great help with…
Lewis from Greenlock place development has been a great help with explaining everything we needed to know. Always kept us informed and giving us the right information.
Jovita · 15 April 2024
★★★★★ 5/5
TrustpilotOur sales advisor has worked closely with us
Our sales advisor has worked closely with us, assisting in arranging the marketing of our house and reserving our new home. She has kept informed on the build process and helped minimise impact on us due to changes.
Gill · 6 August 2023
★★★★★ 5/5
TrustpilotBella@Bradley point was a real pleasure…
Bella@Bradley point was a real pleasure to deal with. So patient and understanding. I would recommend her personally
Alison · 19 September 2024
★★★★★ 5/5
TrustpilotAbsolutely amazing
Absolutely amazing. Sadly I forget the name of the saleswoman who showed me around the development in Barton Seagrave but she was nothing short of amazing. I’m certainly considering purchasing with Avant in the next couple of months.
Joshua · 5 August 2023
★★★★★ 1/5
TrustpilotAbsolutely disgusting customer service
Absolutely disgusting customer service! I have tried to make an appointment to view a property at the ten locks site Market Harborough, Leicestershire. I have called the site office and spoke to an agent twice and was told I’d be called back but nothing. I’ve sent numerous emails, with no reply what so ever. Absolutely disgusting customer service!
David · 31 January 2021
★★★★★ 5/5
TrustpilotAmazing welcome and really went beyond…
Amazing welcome and really went beyond what I’ve would expected when just turning up to ask about the houses on sale. Thank you much appreciated. Gini
Gini · 27 April 2024
★★★★★ 5/5
TrustpilotA great company to transact with
A great company to transact with. Our sales advisor (Louise)was really deligent. We got our first home with Avant and it really a stress-free process for us.
Oluwabukola · 7 April 2024
★★★★★ 1/5
TrustpilotStay away from this company
Stay away from this company, worst builder I have had the displeasure of purchasing off. No issue with give you a second rate house and never hearing from them again
Mr · 5 February 2024
★★★★★ 1/5
TrustpilotGood until they got our money
Excellent experience until sale had gone through then abysmal afterward. They forgot to put a drain in near our property so every time it rains heavily we get massive flooding inside the garage. Have reported it several times and I just get fobbed off time after time.
Jonathan · 30 September 2022
★★★★★ 5/5
TrustpilotWe had a really positive experience…
We had a really positive experience buying our home. We were offered easy mover which saved us all the usual costs associated with selling. The sales team were very honest with us about spec changes and realistic about move-in dates. Appreciated their advice and guidance along the way…
Kelly · 19 August 2022
★★★★★ 5/5
TrustpilotGreat meet and greet...open
Great meet and greet...open, honest and professional with great knowledge..thank you
Raj · 23 December 2024
★★★★★ 1/5
Trustpilotstay well clear from these cowboys…
stay well clear from these cowboys build quality is awful and customer services even worse we have been lucky enough to manage to cancel our property at Carlton In Lindrick as we have been tipped off by the residents about the endless problems
Peter · 21 January 2023
★★★★★ 5/5
TrustpilotEarls Park estate at Chesterfield
We went to the Earls Park estate at chesterfield and met James the sale person. He was extremely helpful and guided us through the process of buying the house.
Liz · 25 January 2024
★★★★★ 5/5
TrustpilotGreat Service
Great service by Carla at Trinity Fields, Retford. She has been absolutely amazing with us. We’ve not been the easiest customers, however Carla has gone above and beyond to ensure we find the right home. Would thoroughly recommend buying a house here.
Robert · 12 February 2023
★★★★★ 5/5
TrustpilotLaura - best technician ever!!
Berry Hill MansfieldLaura is the most amazing, knowledgeable, capable technician. Over the last year she has come to us a fair few times - always cheerful, helpful, nothing too much trouble!We think she is your company's greatest asset!
Customer · 8 June 2023
★★★★★ 5/5
TrustpilotGreat customer service
Laura Channer, at Avant Customer Services in Wakefield, has been extremely helpful and professional when dealing with all our snagging issues. She has dealt with all issues promptly and it has been a pleasure dealing with her.
Chrisn · 4 July 2023
★★★★★ 1/5
TrustpilotAvoid
Avoid. Aftersales is nonexistent…
Jesse · 10 November 2021
★★★★★ 5/5
TrustpilotThe staff are very very nice
The staff are very very nice and helpful! They provide extremely effective and excellent service! We arrived the office at 15:40 and the staff could arrange a viewing before 16:00 in another site!
Zoe · 15 October 2023
★★★★★ 5/5
TrustpilotVery welcoming,knowledgeable and helpful
Very welcoming,knowledgeable and answered all our questions. Helpful and constructive with suggestions for our particular sale and purchase situation.
Anthony · 26 July 2024
★★★★★ 5/5
TrustpilotLouise at Cotchett Park
Our viewing with Louise at Cotchett Park couldn’t have been better. She welcomed us like friends and anticipated exactly what we were looking for. Going above and beyond other appointments we have had with other companies with the information she provided and was able to answer all of our questions. We felt in safe hands.
Adele · 8 April 2021
★★★★★ 5/5
TrustpilotGreat service and guidance
Lesley and Vicky gave us great information and guidance as to what we needed to know regarding house sizes at, Cygnet Park Killingworth.
G · 6 May 2024
★★★★★ 5/5
TrustpilotThe lady who was working for your…
The lady who was working for your company was great to welcoming us also full of experience thanks. Also the houses was amazing but a bit expensive for now for us
Ima · 20 November 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
