Every review we hold for the Middlewich office, from every platform, shown as written. First names only.
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5/5
GoogleCoulby Conduct were provided to us by an online auction site so we had no idea what they would achieve for us. Once they had taken over as our sole seller the change was great. They came out and carried out an inspection and gave a credible price range then the viewings which they carryout came rolling in. It has been an absolute pleasure having them sell our property. The office staff are polite and informative and go the extra mile to get you the right information. Highly recommended.
Ian Β· 11 October 2020
Agent replied Β· 9 June 2024
Thank you Ian for using Coulby Conduct Estate Agents. Hope everything is good with your new home.
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5/5
GoogleHandled our sale. Were always happy to help and chase anyone required during a tricky chain move. All worked out in the end and everyone earnt hier money that's for sure!
I'd also like to add if your going to leave a 1 star review you have to say why I see all the one stars from a while ago have no comments whatsoever. I think they just got a sad on because they realised they have to pay money at the end π
Ellen Β· 11 October 2020
Agent replied Β· 11 June 2024
Thank you Ellen. Hope you've are getting settled in your new home
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5/5
GoogleFrom our first viewing to the completion day Dev was nothing but efficient and extremely helpful. Buying our first home was made easy with his help, would highly recommend.
Ella Β· 11 October 2020
Agent replied Β· 11 June 2024
Fantastic Ella, Thank you very much i hope you and Mr are very happy in your new home.
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5/5
GoogleBrilliant experience. Swift and great communication. Thank you Jan & Colette.
Davidmasseylfc09 Β· 16 April 2023
Agent replied Β· 11 June 2024
You are very welcome
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5/5
GoogleMy wife and I cannot recommend Coulby Conduct highly enough. Throughout the selling process they have demonstrated the utmost professionalism. They conducted an excellent initial survey and valuation, then took a tremendous amount of time and effort in creating a superb portfolio of photographs. Finally they kept us fully informed with news of viewings, feedback and offers. In short an excellent service from start to finish and very good value for money - thank you.
Andrew Β· 11 October 2020
Agent replied Β· 9 June 2024
Thank you again for this amazing review.
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5/5
GoogleCollette has truley made this a pleasant experience. She has constantly provided updates and been great at communicating further action to help this be a smooth process. Would highly recommend this company to help with buying your future home.
Zoe Β· 16 April 2024
Agent replied Β· 9 June 2024
Thank you so much for the review Zoe, we hope you are now settled in your lovely home.
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1/5
GoogleShocking company who do not stick to their own word and contract. They do not upkeep the repairs for the house, even after reporting the same issues of damp, mold and a missing manhole cover for 3 years!!! The plaster now needs redoing in our bedroom as the plaster is coming off due to the damp being left for years after we had reported it. We have replaced the manhole cover ourself today after nearly falling through it and the danger to our little girl! The director himself measured the missing manhole cover and still has not replaced this and the so called maintenance guy on the local Middlewich branch doesnβt even communicate with outside agencies who visit to check if any work was done. I never hear from anyone again unless I chase and chase!
Avoid at all cost!
Rachel Β· 10 June 2023
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1/5
GoogleShocking company who do not stick to their own word and contract. They do not upkeep the repairs for the house, even after reporting the same issues of damp, mold and a missing manhole cover for 3 years!!! The plaster now needs redoing in our bedroom as the plaster is coming off due to the damp being left for years after we had reported it. We have replaced the manhole cover ourself today after nearly falling through it and the danger to our little girl! The director himself measured the missing manhole cover and still has not replaced this and the so called maintenance guy on the local Middlewich branch doesnβt even communicate with outside agencies who visit to check if any work was done. I never hear from anyone again unless I chase and chase!
Avoid at all cost!
Rachel Β· 16 April 2023
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5/5
GoogleExcellent service received from the team at Coulby in Middlewich. Iβd definitely recommend using them
Chris Β· 27 November 2024
Agent replied Β· 10 December 2024
Thank you for your kind review Chris. Good luck for the future x
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5/5
GoogleWe are so glad that we chose the Middlewich branch of Coulby Conduct Estate Agents to market our house. All the staff were professional at all times whilst maintaining a friendly and approachable manner. They were most helpful in all aspects of our sale and my wife and I would not hesitate to recommend them to others.
Dave Β· 11 October 2020
Agent replied Β· 9 June 2024
Thank you again for using Coulby Conduct Estate Agents!
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5/5
GoogleI used Coulby Conduct and they were brilliant from the start to the end. The sale was quick and efficient and the process was explained clearly. Dev certainly went above and beyond to ensure we got into our new home as well. Well done dev great service from start to finish
Kevin Β· 11 October 2020
Agent replied Β· 9 June 2024
Thank you for your kind words.
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5/5
GoogleSo helpful and responsive, amazing to see at a time like this. Me and my partner were guided all the way through the process by Devon Coiley, who we highly recommend. He was so professional and supportive, helping us to navigate the process. Highly recommend working with him and this company.
Jane Β· 11 October 2020
Agent replied Β· 11 June 2024
Thank you for the great review
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1/5
GoogleAVOID AT ALL COST!
Absolutely appalled at the lack of service and professionalism from this company, where to start? They have had the property to let for 9 weeks, numerous calls later and on the 3rd complaint they've acknowledged they dont have a key to show people around, no enquiries probably because it took ages to get a board up which only happened after we mithered for it.
The manner in which the staff answer the phone (when someone can be bothered to) is utterly appalling, the attitude is aggressive and rude at best
2 previous calls of complaint to which I asked for senior management to call me back, still waiting, today I am informed theres now a Β£75 + vat fee to withdraw from Coulby Conduct, hilarious considering they have done nothing!! Absolutely nothing not a thing, not even shared the letting on their social media account ,
If you are in need of an estate agents I would advise you look elsewhere!
Tracey Β· 11 October 2020
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5/5
GoogleI bought a property through coulby conduct in Middlewich, the whole team were friendly and kept me up to date right through the process
Mike Β· 16 April 2023
Agent replied Β· 11 June 2024
Thank you so much for your kind review Mike We hope you have many happy years in your new property.
Kind Regards
Jan.
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5/5
GoogleA very good and competent and friendly service.
Graham Β· 16 April 2024
Agent replied Β· 11 June 2024
Thank you Graham, good luck in your new home
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1/5
GoogleThey agree to have your property to sell so other estate agent cannot sell your property (selfish and unprofessional a person named Dan whom I suspect thinks this is a winning scenario).
Score Zero
Heather Β· 11 October 2021
Agent replied Β· 11 June 2024
Hi Heather, could you please give me more information with reagrds to your review, as we don't have anyone by the name of Dan working for the Company.
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5/5
GoogleFrom a buyers perspective:
Very helpful and informative into my buying process, handled without a hitch.
Even offering to chase up the solicitors handling my sale.
Daniel Β· 11 October 2022
Agent replied Β· 11 June 2024
Hello Daniel,
Thank you for much for the review - it is much appreciated :-)
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4/5
GoogleExcellent chat with a member of staff who was extremely helpful and knowledgeable. He put me at ease and explained alot of things that I needed to know.His advice was invaluable. Thank you
Felicity Β· 11 October 2021
Agent replied Β· 11 June 2024
Hi Felicity,
Thank you very much for the feedback. Please let us know if we can provide any further help for you.
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5/5
GoogleExcellent, friendly service
Shirley Β· 16 April 2024
Agent replied Β· 11 June 2024
Thank you for your kind review Shirley.
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5/5
GoogleExcellent service from Dev at Coulby's, he's a credit to his employer and the estate agency business. A job very well done, we thank you very much and wish you well in your career :-)
Deborah Β· 11 October 2020
Agent replied Β· 11 June 2024
WOW WOW... What kind words these are thank you Mrs Johnson.
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1/5
GoogleI have had the misfortune of using this estate agent as both seller (I removed my sale from them after a short while) and latterly as a tenant. I certainly would not recommend them. The staff and directors are rude, have little customer service training and will charge you excessively. I have had so many other people tell me similar. As per previous reviews, avoid at all costs
Michelle Β· 10 June 2020
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5/5
GoogleDev delt with us all the way though buying and selling our properties. He was all ways there to answer are questions and explain the process.
Dan Β· 11 October 2021
Agent replied Β· 11 June 2024
AMAZING DAN!!! Glad we made it happen.
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5/5
GoogleAll the Staff are friendly and willing to help, above and beyond their hours. Found the process very easy with their help. Thank-you to all the Staff at Coulby Conduct.
Sue Β· 11 October 2020
Agent replied Β· 11 June 2024
Thank you for the kind words.
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5/5
GoogleDev helped me through the process of buying my first home! He was very helpful throughout and responded straight away when I asked questions. Very happy! Thank you!
Emily Β· 11 October 2020
Agent replied Β· 13 June 2024
Thank you soo much Emily, i hope you are happy in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.