Ryder and Dutton reviews in Middleton

★★★★★ 1/5

Trustpilot

Buying, rent or selling do not use!!

So we tried to rent from Ryder and Dutton a few years ago signed and put our deposit in. I was told to put my notice in on my house as the new house will be ready in a matter of weeks so 4 weeks was more than enough. 2 weeks still no news. 3 weeks the same. Ended up having to rent a different property.***I am now looking to buy*** Enquired about a property got a call so phoned back 2 weeks later still not heard anything. My husband enquired and it took 3 weeks for them to contact him. Got a viewing on a property got text confirmation arrived in the pouring down rain and the agent said it wasn't in his dairy (had to phone to chase it AGAIN). The service is a nightmare. I know the market is crazy and houses are selling but all the opportunities missed due to this company is unreal.

Cordelia · 8 August 2021

★★★★★ 5/5

Trustpilot

We were looking for a freehold property locally

We were looking for a freehold property in the local, this 3 bed semi had just been reduced, they took our offer. A bit unusual, the vendor was moving into a new build, we had alternative accommodation, so the purchase was a steady and pleasant experienced. Snags with the mortgage people - Nationwide being utterly useless. Throughout, the team kept us informed with progress.

Hugh · 22 June 2023

★★★★★ 5/5

Google

It has been an absolute pleasure dealing with Ryder & Dutton. Without doubt the best agent in Greater Manchester. Richard ensured our purchases ran smoothly, he was always at the end of the phone or email and updated me regularly. Fantastic service! Looking forward to working with you more in 2020 !

L · 22 August 2020

★★★★★ 1/5

Google

Even one star is way too much! We have been left hanging to view the property and missed few other just to find out couple weeks later on website it was already rented out. Despite my husband's calls, me registering with their agency and their promises to call us back about the property. They might be good, but in wasting people time nothing more. Glad we have had that experience with renting from this estate agency, at least we know we will definitely avoid them to buy our house.

Monika · 23 July 2021

★★★★★ 1/5

Trustpilot

Don't trust them

Initially asked Ryder and Dutton Huddersfield to value our property. They Valued it at £200,00 - £210,000. Ended up going with a different agent. A month later we got a viewer who said she happened to also be a sales negotiator for Ryder and Dutton. She give a number of reasons why we won't get the askiing price. When she left she left feedback saying in her "professional opinion" she wouldn't offer more than £180,000, although her colleague had valued it at £200,000 + (unbeknownst to her at the time) . Shortly after her viewing and "professional opinion" we had a couple who loved the house and offered £205,000 straight away.

Anon · 21 July 2021

★★★★★ 5/5

Trustpilot

Great Support and Communication During Our House Purchase

We had the pleasure of working with Geraldine Marsden during our recent house purchase. She kept us informed at every step of the process, explaining details clearly and promptly responding to our queries, no matter how small.

Berkan · 11 December 2024

★★★★★ 4/5

Trustpilot

Easy to talk to

Easy to talk to. Caring informed all the way through.

Elaine · 25 September 2024

★★★★★ 5/5

Trustpilot

Geraldine was on hand throughout the…

Geraldine was on hand throughout the sale process and struck a balance between explaining and challenging frustrations

RMH · 15 May 2023

★★★★★ 5/5

Trustpilot

Amanda Bell

Amanda Bell Very attentive and professional in her approach to clients Definitely a credit to the company Thanks again

Itsa · 16 April 2024

★★★★★ 1/5

Trustpilot

Mega bucks for no work

Three days my house was on the market and sold immediately. However Ryder and Dutton Middleton had undervalued it, I negotiated £15k over myself, and Ryder and Dutton had the cheek to take a cut of the extra £15k despite having nothing to do with it. I'd say, put a sign in your window, miss out these people, even the solicitors they recommended were useless, we had to keep chasing them up. As far as I'm concerned they stole money from.me they had no claim to whatsoever. Go elsewhere

Patricia · 5 July 2021

★★★★★ 5/5

Trustpilot

Very helpful in every way and kept me…

Very helpful in every way and kept me fully informed throughout the sale of my house Many thanks

Mark · 4 May 2024

★★★★★ 5/5

Trustpilot

Excellent communication and service…

Excellent communication and service throughout. Lizzie was spot on. Thanks guys!

Marc · 20 October 2023

★★★★★ 1/5

Trustpilot

Unsubstantiated claims

I am in the market for a house in Huddersfield at the moment. I am saddened by the ridiculous & mis-spelled claims by this company. It is not right to claim 'this will sell in a week' or 'UNEXPECTADLY BACK ON THE MARKET, NO SILLY OFFERS WILL BE ACCEPTED THIS HOME HAS BEEN PRICED TO SELL AS THE PROPERTY HAS SOLD FOR TENS OF THOUSANDS MORE IN RECENT YEARS' when there is no evidence of previous market history on that same website (Rightmove). I could of course say its also silly to ask £159,995 for a terraced house in Birkby?! I think market-stall bravado should be removed from the most important financial decision in most people's lives. Another example: a property described as 'stunning' is just ridiculous, and said to be freehold, even though a leasehold record shows on land registry. Another example: a property has *CONTRACT READY* as its opening gambit. So what? It's very unappealing and has been on the market for ages, and has been reduced.

Robert · 20 June 2021

★★★★★ 5/5

Trustpilot

Amazing experience and very attentive…

Amazing experience and very attentive Sarah Green helped me move into the property within 2 weeks. Definitely recommend Ryder & Dutton in Rawtenstall 5*.

Nichola · 28 December 2023

★★★★★ 1/5

Trustpilot

Completely Disappointed by Emmy Spiers!

I enquired about a property to rent within Huddersfield (Lindley/HD3) in April 2021. Emmy Spiers then replied to me on the 3rd of April 2021 -asking for additional information to be submitted by filling out a Rental Requirements Form.The form asked several questions of a sensitive nature such as your employment status, employer details, annual income, and the names and ages of any children joining the property. Of course I didn't mind filling out this form as it's part of the rental process!I then submitted the form on the 5th of April 2021 and awaited a reply.It is currently the 17th of June 2021 and I have received no reply whatsoever.I am extremely furious (to say the least) that I've provided my personal information (as well as my family's information) - and Ms Spiers hasn't had the decency to get back to me. Under GDPR you are meant to ask personal details only when necessary and process personal information as securely as possible.Now since I didn't hear anything back after submitting these details my questions become:A) Since I've not heard back from you in months...what exactly did you DO with my details then?B) Why ask for details in the first place IF you're not going to use them to make an assessment - and get back to the prospective renters?C) Is it Ryder & Dutton's company policy to ignore prospective renters - or was this a personal decision you made?I suppose I'll never get the answer to these questions as she seems to have mysteriously lost access to her email inbox.In the future Emmy, respect people's time and information! I took the time to reach out to you/the company, and subsequently filled in the form because I was genuinely interested in the property + needed to move urgently. If you say you'll get back to someone...honour it!For whatever reason you decided that I wasn't worth your time, and not worth a simple reply to either offer us a viewing or not (which you said would follow after submitting the form). I don't want to speculate on why you chose to ignore the very information you had asked me for - however, all I will say is that IF it was due to racism, ageism or classism - a BIG shame on you.Treat EVERYBODY with respect and dignity going forward - as you can see, when you don't...you not only ruin YOUR own reputation but you tarnish Ryder & Dutton's reputation too!

CL · 17 June 2021

★★★★★ 5/5

Trustpilot

Charlotte was very good and was very…

Charlotte was very good and was very professional in her work. Thank you again Charlotte.

Mr · 30 June 2023

★★★★★ 4/5

Google

Just sold my property with Ryder and Dutton. Claudette looked after me throughout, I have given 4 stars as I couldn't always get through on the phone, however, Claudette always responded quickly via e-mail and provided 5 stars service personally.

Gary · 22 August 2022

★★★★★ 5/5

Google

We had a very good experience with Ryder&Dutton Middleton with Lisa Royle, she was very helpfull on all the stages and had really professional service. She followed all stages with us. Thank you being very helpful, l highly recommended them.

ID · 22 August 2022

★★★★★ 1/5

Trustpilot

Should be banned from trading

What an absolute joke of an estate agency. If you decide to sell your house with these clowns, be prepared to only have around 10% of interested buyers come to view your property. Totally against the property ombudsman code of practice, these lazy vultures will NOT let you even book a viewing unless you send them proof of funds to buy. This is only a legal requirement AFTER making an offer on a property, NOT to view one. It clearly states in the code of practice, agents can ask for proof, but CAN NOT demand it. Gemma who answers the phone out of hours, is clearly a person who needs to try and control people. She is rude, arrogant and a very sad little woman. So before putting your house on the market with these lazy fools, just remember, if they cba going to a viewing, they will simply block around 90% of potential buyers. YOU'VE BEEN WARNED!!!!!

Simon · 30 May 2021

★★★★★ 5/5

Trustpilot

Thanks Ella

Ella Leadley was very helpful and friendly throughout the buying process. Thanks Ella 😊

Mrs · 23 July 2023

★★★★★ 5/5

Google

From our initial meeting with Jake we decided to go with Ryder and Dutton. From there Katie dealt with the sale of our house, answered our questions and queries and was always really helpful. Always rang back whenever they said they would and kept us informed of all the goings on. Great service! Thanks.

Dan · 29 July 2019

★★★★★ 5/5

Trustpilot

Good communication and support finding…

Good communication and support finding new tenants.

James · 31 October 2024

★★★★★ 5/5

Google

Friendly, efficient and diligent. Joe and the team have done a superb job for us. There were some challenges with the chain along the way and they worked extremely hard to keep us on track. Great job, guys!

Trevor · 23 July 2019

★★★★★ 3/5

Google

Our sale was a difficult one, selling to someone in Hong Kong. The first buyer pulled out and l felt we could have been informed a lot sooner as we were constantly chasing for info.. it's the not knowing, reducing the price and long term …

Michael · 27 September 2021