Ryder and Dutton Middleton reviews

★★★★★ 5/5

Trustpilot

Highly recommend

Geraldine kept us informed throughout the whole process and actively chased solicitors for us. Would highly recommend.

Consumer · 11 October 2026

★★★★★ 5/5

Google

Emily McKnight from the Lightwater branch has been fantastic. She kept me updated, provided really helpful information about a complex shared ownership process, and has remained professional and friendly throughout - even while dealing with issues beyond her control. She is polite, knowledgeable, friendly, and has a warm and reassuring telephone manner. She is truly an asset to the company and I would personally like to thank her for providing an excellent service.

Suzy · 19 December 2025

★★★★★ 5/5

Trustpilot

Excellent Estate Agent

If you’re looking for an estate agent who’ll stick with you through thick, thin, and apparently all four seasons… this is the one! Our house move took 13 months to complete but throughout the entire saga Lacey remained proactive, passionate, and incredibly helpful. She was always approachable, understanding, and genuinely cared about getting us over the finish line. Now, was she a little annoying at times? Absolutely, but only because she never stopped chasing, checking, calling, and nudging everyone involved. Looking back, that persistence is probably the reason we finally got the keys! Lacey, you coming to the house warming or what?

Chloe · 5 July 2026

★★★★★ 5/5

Google

Michael and the team supported us recently when buying our first house. They were really excellent. Patient with all our queries and always going the extra mile for us. Thank you guys for helping us settle in our new home!

Ben · 23 July 2025

★★★★★ 1/5

Trustpilot

Worst experience for a first-time buyer

We were very excited when the staff told us our offer had been accepted, but we did not know that it was just a joke to us. The staff updated us by phone and told us the seller accepted our offer and asked me to send them all the bank statements, and other information they needed and pay them to find a solicitor. We thought everything should be alright, but they called us yesterday and told us the seller had not accepted our offer yet!? I asked them how it was possible; their answer was they had not received the documents we sent two days before and one of the staff who took the phone told me they received them. When I tried to call them all their answer was "I do not know" or "My colleagues have not passed it to me yet". Last but not least, we already got a solicitor doing the confirmation and they told me we can still use their service to find another house. I do not think it is making any sense! That is truly awful to a first-time buyer who needs your help and you did it in a "perfect" way. This was planned to be a five-star comment but that seems like a total disaster to me now.

Luk · 1 November 2023

★★★★★ 5/5

Trustpilot

Professional and Dedicative Team

We are really thank full to Ryder and dutton for helping us to buy our dream home.It was a long journey but continues support from your staff was amazing.Especially, Jade and Michaela was always there to guide us and support us throughout the buying process. Very approachable and welcoming nature.Thank you.we will definitely recommend R and D to our friends and family.Thank you.

Bibin · 25 September 2024

★★★★★ 5/5

Trustpilot

Alex M R&D Rawtenstall

I was really pleased with the professional, friendly and helpful services at R&D. Alex was always in constant communication and after using a number of other agents which fell short of the service I expected, Alex and R&D sold me house and guided me through the process all the way to completion and exchange. When Alex wasn't available there was always someone else on hand who could help. I would highly recommend R&D in Rawtenstall.

Phil · 20 February 2024

★★★★★ 5/5

Trustpilot

Graham and his team have been simply…

Graham and his team have been simply fantastic . They have acted with professionalism fromDay one and have helped every stepOf the way. They have kept us informed on every viewing and feedback within 24 hours. If you live in Rossendale and want to sell your house, Graham and his team are your guys. Truly outstanding service. Thankyou!!!

Mr · 5 December 2024

★★★★★ 5/5

Trustpilot

excellent

You dont have a how did we do? just FYI, i spoke to an absolute star who assisted me with my issue and dealt with it, even though it threw up a couple of issues for her. Just replying so u can forward, Laura was efficient, easy to talk to, knowledgeable and helped me massively! Thanks for making the call so easy! :) 10 outta 10.

Andre · 1 August 2024

★★★★★ 5/5

Trustpilot

Bryony was very helpful and informative…

Bryony was very helpful and informative all the way through with my house purchase. Regularly keeping me updated.

Lindsay · 1 October 2026

★★★★★ 5/5

Trustpilot

Amazing customer service.

The staff made our experience so easy, they were super helpful, they listened and answered any questions we had. Specifically Samantha & Mus. We wouldn’t ever want to go with another company purely based on the fact that these have met our expectations and more, moving into a new home can be stressful however this time around it has felt like a breeze thanks to Samantha.

Nikia · 25 July 2024

★★★★★ 5/5

Trustpilot

Experience to date with Adam Mitchell…

Experience to date with Adam Mitchell has been great. Stress free, quick and efficient. The process has moved forward quickly and smoothly to date. Mandy and Paul

Mandy · 1 August 2026

★★★★★ 5/5

Trustpilot

First Class Service

I have just ‘ exchanged contracts’ on my deceased mother’s house in Simmondley as I write this and all I can say is Ryder & Dutton offer an outstanding service and I wish this estate agency stretched to the Wirral.From meeting Damien O’Grady who valued the family house (and it was Ryder & Dutton we chose from meeting a number of estate agents) to the first class service I have received especially from Ryan Jackson (he is a credit to this estate agency)Although I could use the tracker to keep in touch as to who had offered for our family house and how the sale/searches were going it was the personal touch from Ryan that counted. Ryan was extremely professional but friendly. He understood the decisions I made as to why I had chosen particular buyers and emailed but certainly kept in touch with phone calls as to how the house sale was progressing. I especially valued this, as not living in the area, it was difficult to not pop into the estate agents. I found it easier having Ryan ‘in the know’ rather than contacting our solicitor. Ryan’s full support enabled the house sale to go through extremely smoothly and I will always be extremely thankful for his help and support.

Chris · 5 October 2023

★★★★★ 5/5

Google

Elizabeth Powell has been amazing throughout the whole moving process! Super attentive and always quick to reply with updates. She was constantly on top of things and did an awesome job chasing the solicitors to keep everything moving. Made a stressful process feel so much smoother.

Taylor · 1 May 2025

★★★★★ 5/5

Google

We recently bought a new house in Middleton ,Elizabeth was amazing staff and provide a good support throughout the process .She was responding all the queries very quickly without any delay .Thank you so much .I highly recommend .

Anish · 20 July 2025

★★★★★ 5/5

Trustpilot

Reliable efficient Estate Agent

It is rare to find such a good Estate Agent. All the staff at the Slaithwaite branch, including Nichola Wain, Laura Watts, Leanne, Martha and Kim were fantastic. I appreciated how helpful they were, especially Nichola who rang me every week for regular updates and was patient throughout. I would recommend them to anyone. They did a great job of the photos too.

Carina · 5 September 2024

★★★★★ 5/5

Trustpilot

We had a fantastic experience with our…

We had a fantastic experience with our house purchase, and we can’t thank Naomi, Michaela and Amber enough for all their help and support throughout the process.

Halema · 29 July 2026

★★★★★ 4/5

Trustpilot

Buying with Ryder & Dutton was a bit of…

Buying with Ryder & Dutton was a bit of an experience of two halves. I'll start with the positives. Once we'd had an offer accepted, Nichola was super-responsive, easy to contact, and gave us timely updates from the sellers. Up until that point, James was also contactable and really clued up on what was out there. Ultimately it was his advice that meant we even considered offering on this house.On the flip side - though I have no written evidence - I do feel strongly that James tried to play us on the day our offer was accepted. The house hadn't been viewed for weeks, then all of a sudden a mystery buyer came in and offered £10k more than us. We refused to budge, and hey presto by the end of the day the seller's had accepted our offer anyway. It's not impossible, but it seems unlikely.Overall, I'd say my experience was good. And if I was selling, I'd probably definitely recommend them because they might get you an extra £10k.

Michael · 25 September 2023

★★★★★ 5/5

Trustpilot

Stress free move!

Once we had put an offer in for the house we wanted to buy, Catherine took over all communication. She has been fantastic and successfully kept all buyers and sellers in the loop to ensure a smooth process for all 4 parties involved! We cannot thank her enough!

Kay · 22 June 2026

★★★★★ 5/5

Google

Move manager Elizabeth Powell was very helpful with moving my sale along. Elizabeth would always chase things up and regularly kept me updated.

Gabriela · 20 December 2025

★★★★★ 5/5

Google

Elizabeth was really personable and persistent! Absolutely lovely and great customer service, regular updates and made a stressful experience more copeable! Thankyou ❤️

Nicola · 20 December 2025

★★★★★ 5/5

Trustpilot

Recently purchased a house

Recently purchased a house. The service has been excellent throughout the whole process. Very good communication and answered any questions I had quickly. Thanks to Emmy, Michaela, Naomi and Amber for all your help!

Sam · 7 June 2026

★★★★★ 1/5

Trustpilot

This case deserves wider public…

This case deserves wider public attention. In my experience, the issues surrounding the disclosure of Japanese knotweed have had a significant financial and personal impact. Japanese knotweed is a material issue that can affect property values, mortgageability, future saleability and the overall cost of ownership.

Abdur · 12 July 2026

★★★★★ 4/5

Trustpilot

Kept us informed & up to date with…

Kept us informed & up to date with purchase & problems. Always happy to help & answer questions. When Nicole took over purchase rang us every week with an up date & liaised with our solicitors & chased them up for which we are very greatful, went above & beyond to help us.

Ian · 15 May 2026