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Property Express reviews

2.6

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44 reviews across 2 platforms

23 High Street, Normanby, Middlesbrough TS6 0NH

Property Express's Middlesbrough office at 23 High Street is rated 2.6 out of 5 across 44 reviews on two platforms, including 43 Google reviews rated 2.5. Checked 9 October 2026.

Google logo

2.5 / 5

43

Reviews on Google

This office

Trustpilot logo

1

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.

1/5

Google

We passed our referencing however our application was then cancelled due to lettingsexpress not paying for a package that includes outbound calls with goodlord referencing company . I asked for our holding deposit back however this was not granted because our guarantors sick pay could not be confirmed by goodlord . This was not our fault and out of our hands therefore we should not have been penalised and our holding deposit should of been refunded .NegativeResponsiveness, Professionalism

Musa Β· 25 August 2021

1/5

Google

I have spoke to a lady called Danielle . She is working in Letting express. I have never ever seen a route staff like this lady. trying to be clever πŸ€“. I have rented a house from them I’ve called them six time to come and fix the boiler. They’ve never came within the last six months . …

Marco Β· 25 August 2023

1/5

Google

This company do not care about their tenants at all. My daughter rents with these idiots and unfortunately has to report things many times and usually get in touch with her landlord before anything gets done which she should not have to do …

Andrea Β· 16 April 2024

1/5

Google

Letting express don’t even deserve 1 star! What an absolute disgraceful company you are! Every issue I have had has never been dealt with and if it finally did get sorted it was always BODGED jobs! Nothing ever got done correctly! I’ve …

Chloe Β· 16 April 2024

5/5

Google

Highly recommend Sophie has been on hand to answer all questions and got us moved in Quickly always a email away.PositiveValue

Anthony Β· 25 August 2021

5/5

Google

Fantastic service the whole application process was easy and stressfree as it was all in one place sophie who has been dealing with us made herself accessible to all our needs and made the whole moving process easy there was a few minor problems with the house which she got contractors on to straight away which was perfect overall very happy with the service recieved.PositiveResponsiveness, Professionalism

Demi-leigh Β· 25 August 2021

4/5

Google

Brilliant service from the team, really friendly and helpful. Allyson and Danielle are amazing to deal with thanks u bothPositiveProfessionalism

Michelle Β· 25 August 2022

Agent replied Β· 24 August 2024

Thank you for your kind words Michelle and we thank you for your feedback on Allyson & Danielle l know they will be touched for naming them for the hard work they carry out. Kind Regards Andy

1/5

Google

totally disgusted!!! have pursued 2 houses with this company they messed me about on one even allowing a viewing knowing that an application had gone in for it then messed me about with another, they are difficult to contact on the telephone as for e-mail they never bother to answer those either!!! the service is shocking telephone manner abysmal customer service shambolic last company ever I would recommend to anyone

Andrew Β· 27 August 2014

5/5

Google

An amazing state of the art office, with touch screen tv's for customers to use inside and out 24 hours a day to browse new properties both for sale and to let as well as the ability to request a viewing, valuation, mortgage and financial advice. What's more, free tea/coffee and cold drinks in a welcoming and friendly atmosphere!

Brian Β· 26 August 2017

5/5

Google

An amazing state of the art office, with touch screen tv's for customers to use inside and out 24 hours a day to browse new properties both for sale and to let as well as the ability to request a viewing, valuation, mortgage and financial advice. What's more, free tea/coffee and cold drinks in a welcoming and friendly atmosphere!

Property Β· 12 December 2016

1/5

Google

Never answer the phone to deal with queries.

Jonathan Β· 25 August 2022

5/5

Google

Absolutely fantastic service selling my house from start to finish. I would 100% recommend these guys for their professional and efficient service. Thanks guys.

Craig Β· 26 August 2018

1/5

Google

Rating only, no written review.

Matthew Β· 20 July 2025

1/5

Google

Rating only, no written review.

Ron Β· 3 May 2025

1/5

Google

Rating only, no written review.

Ronald Β· 15 August 2024

1/5

Google

Rating only, no written review.

Tinuola Β· 25 August 2023

4/5

Google

Rating only, no written review.

Jack Β· 25 August 2021

1/5

Google

Rating only, no written review.

Matt Β· 25 August 2020

5/5

Google

Rating only, no written review.

Roger Β· 26 August 2019

Agent replied Β· 24 August 2024

Hi Roger hope you are well thank you for your rating really appreciated. Kind Regards . Andy

1/5

Google

Rating only, no written review.

Clare Β· 26 August 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Property Express's Google reviews

Questions about Property Express

How many reviews does Property Express have?

Property Express's Middlesbrough office has 44 reviews across two platforms: 43 on Google, 1 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Property Express's rating?

Property Express is rated 2.6 out of 5 across all 44 reviews, and 2.5 out of 5 on Google from 43 reviews, checked 9 October 2026.

Where is Property Express's Middlesbrough office?

Property Express, 23 High Street, Normanby, Middlesbrough TS6 0NH.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.