Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
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1/5
GoogleWe passed our referencing however our application was then cancelled due to lettingsexpress not paying for a package that includes outbound calls with goodlord referencing company . I asked for our holding deposit back however this was not granted because our guarantors sick pay could not be confirmed by goodlord . This was not our fault and out of our hands therefore we should not have been penalised and our holding deposit should of been refunded .NegativeResponsiveness, Professionalism
Musa Β· 25 August 2021
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1/5
GoogleI have spoke to a lady called Danielle . She is working in Letting express. I have never ever seen a route staff like this lady. trying to be clever π€.
I have rented a house from them Iβve called them six time to come and fix the boiler. Theyβve never came within the last six months . β¦
Marco Β· 25 August 2023
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1/5
GoogleThis company do not care about their tenants at all. My daughter rents with these idiots and unfortunately has to report things many times and usually get in touch with her landlord before anything gets done which she should not have to do β¦
Andrea Β· 16 April 2024
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1/5
GoogleLetting express donβt even deserve 1 star! What an absolute disgraceful company you are! Every issue I have had has never been dealt with and if it finally did get sorted it was always BODGED jobs! Nothing ever got done correctly! Iβve β¦
Chloe Β· 16 April 2024
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5/5
GoogleHighly recommend Sophie has been on hand to answer all questions and got us moved in Quickly always a email away.PositiveValue
Anthony Β· 25 August 2021
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5/5
GoogleFantastic service the whole application process was easy and stressfree as it was all in one place sophie who has been dealing with us made herself accessible to all our needs and made the whole moving process easy there was a few minor problems with the house which she got contractors on to straight away which was perfect overall very happy with the service recieved.PositiveResponsiveness, Professionalism
Demi-leigh Β· 25 August 2021
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4/5
GoogleBrilliant service from the team, really friendly and helpful. Allyson and Danielle are amazing to deal with thanks u bothPositiveProfessionalism
Michelle Β· 25 August 2022
Agent replied Β· 24 August 2024
Thank you for your kind words Michelle and we thank you for your feedback on Allyson & Danielle l know they will be touched for naming them for the hard work they carry out. Kind Regards Andy
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1/5
Googletotally disgusted!!! have pursued 2 houses with this company they messed me about on one even allowing a viewing knowing that an application had gone in for it then messed me about with another, they are difficult to contact on the telephone as for e-mail they never bother to answer those either!!! the service is shocking telephone manner abysmal customer service shambolic last company ever I would recommend to anyone
Andrew Β· 27 August 2014
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5/5
GoogleAn amazing state of the art office, with touch screen tv's for customers to use inside and out 24 hours a day to browse new properties both for sale and to let as well as the ability to request a viewing, valuation, mortgage and financial advice.
What's more, free tea/coffee and cold drinks in a welcoming and friendly atmosphere!
Brian Β· 26 August 2017
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5/5
GoogleAn amazing state of the art office, with touch screen tv's for customers to use inside and out 24 hours a day to browse new properties both for sale and to let as well as the ability to request a viewing, valuation, mortgage and financial advice.
What's more, free tea/coffee and cold drinks in a welcoming and friendly atmosphere!
Property Β· 12 December 2016
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1/5
GoogleNever answer the phone to deal with queries.
Jonathan Β· 25 August 2022
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5/5
GoogleAbsolutely fantastic service selling my house from start to finish. I would 100% recommend these guys for their professional and efficient service. Thanks guys.
Craig Β· 26 August 2018
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1/5
GoogleRating only, no written review.
Matthew Β· 20 July 2025
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1/5
GoogleRating only, no written review.
Ron Β· 3 May 2025
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1/5
GoogleRating only, no written review.
Ronald Β· 15 August 2024
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1/5
GoogleRating only, no written review.
Tinuola Β· 25 August 2023
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4/5
GoogleRating only, no written review.
Jack Β· 25 August 2021
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1/5
GoogleRating only, no written review.
Matt Β· 25 August 2020
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5/5
GoogleRating only, no written review.
Roger Β· 26 August 2019
Agent replied Β· 24 August 2024
Hi Roger hope you are well thank you for your rating really appreciated. Kind Regards . Andy
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1/5
GoogleRating only, no written review.
Clare Β· 26 August 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.