Trusted Agent profile · Middlesbrough

Gleeson Homes Tees Valley Middlesbrough reviews

3.7

★★★★★ Good

1,150 reviews across 2 platforms

\t, Hylton Road, Acklam, Middlesbrough, TS5 4GA

Part of Gleeson Homes Tees Valley, see every office.

Gleeson Homes Tees Valley's office in Middlesbrough, at \t, is rated 3.7 out of 5 across 1,150 reviews on two platforms, including 33 Google reviews rated 3.9.

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3.9 / 5

33

Reviews on Google

This office

Trustpilot logo

1,117

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.

5/5

Trustpilot

Jackie has been very supportive and…

Jackie has been very supportive and helpful in buying our first house.She has been incredibly brilliant in our acquisition.Jackie is very professional,awesome,friendly and polite to deal with.Everything was very understood and simple for us with the brilliant service offered to us by Jackie and I will recommend her to anyone

Kwame · 15 February 2024

Agent replied · 13 June 2024

Thank you for your review KwameThis review is gennuinely lovely. Hearing how well Jackie has looked after you fills us with pride, and we are delighted you feel this way.Thank you for sparing the time to share this wonderful and heartfelt feedback with us.Kind RegardsGleeson Homes

5/5

Trustpilot

I moved into my new home at The…

I moved into my new home at The Pastures Bilsthorpe very recently, and I have had a great experience so far. Mary- sellers is very helpful with everything and knows what she is doing. If you want to buy a house I highly recommend Mary:) you will get what you want!

Emilia · 5 January 2024

Agent replied · 13 June 2024

Thank you for your review Emilia.We are delighted to hear that you have had a great experience with Gleeson, and have settled into your new home on The Pastures development.Mary will also appreciate your kind words, which we will be sure to share!Kind RegardsGleeson Homes

5/5

Trustpilot

Amazing experience at Holton Croft!

We are a little family and first time buyers, we’ve recently moved into our house on Holton Croft, i honestly haven’t got one bad word to say about the whole process!

Jordan · 28 April 2026

Agent replied · 1 June 2026

Hi Jordan, Thank you for your wonderful review and for sharing your experience with Gleeson! It's great to hear how helpful our team have been throughout the homebuying process. Congratulations on your new home! We hope you enjoy making many happy memories. Kind regards, Gleeson Homes

5/5

Trustpilot

Jackie from acklam gardens gleeson

I’ve bought my first home at acklam gardens and Jackie has been amazing from the start. Jackie has guided me through the full process and so helpful throughout. Thank you so much Jackie for all your help and making this such an exciting experience for me.

Olivia · 13 April 2024

Agent replied · 13 June 2024

Thank you for your review OliviaWe are delighted to read how well Jackie has looked after you throuout your purchase journey, and we appreciate you sharing this lovely feedback with us!Kind RegardsGleeson Homes

1/5

Trustpilot

Unhappy with customer service

As from my visit on the 26th February, I had a visit from 2 people from gleesons that came to discuss my problems that I have been having with my heating control system. They told me that they would be sending someone during that week to sort out the heating controls. Nobody has turned up. Their was no mention of compensation within regards of the jobs that I have to pay out for myself. I am now seriously looking into taking forward with my solicitor. I am very disgusted the way they treat there customers. This is why I am contacting my solicitor from today to see if I can get any compensation for the jobs that I have to pay out for with my own money. If this issues is not resolved with my central heating within the next 2 days, then I will proceed with legal action

Peter · 4 March 2024

5/5

Trustpilot

Crown Gardens

Amaara has been excellent through the whole experience of buying my new home on Crown Gardens. She has guided me through the whole buying process and nothing was too much trouble. Amaara goes above and beyond and is a credit to Gleeson.

Marie · 24 June 2024

Agent replied · 23 August 2024

Thank you for your review MarieIts lovely to read such positive words about our Sales Executive Amaara on our Crown Gardens development, and we really appreciate you taking the time to share this feedback with us!Kind RegardsGleeson Homes

5/5

Trustpilot

Pinfold Park Bridlington

Pinfold Park BridlingtonWe moved into our Kilkenny house a couple of months ago. Sharon has been very helpful and professional throughout, When there has been a problem she and the onsite manager, (Tammy) have been more than helpful and the glitches have been sorted. We would recommend Gleeson to friends.

Rosemary · 14 January 2024

Agent replied · 13 June 2024

Thank you for your review RosemaryIts great to hear that the team at our Pinfold Park development have been so helpful in ensuring you have settled into your new Gleeson home.We will share this feedback with them - they will be delighted!Kind RegardsGleeson Homes

1/5

Trustpilot

Property is very poorly built

Property is very poorly built, the worst materials used, no consideration for families within their homes no cupboard space and gaps in the windows frames and gaps under window pane. also the bottom of the skirt ing boards cold air rushing. through. I would not reccommend this company. the bedrooms are small with now builtin cuoboards and not enough room to buy one.

Tina · 12 December 2024

5/5

Trustpilot

Dani and Dan

Dani and Dan Very helpful we could ask for more Was great many thanks

Ana · 20 August 2026

Agent replied · 23 September 2026

Hi Ana, Thank you for taking the time to leave a review, we’re grateful to you for sharing your experience. Congratulations on your new home! Kind regards, Gleeson Homes

5/5

Trustpilot

Karen Woolley

Karen Woolley, Vickers Grange at Bircotes/Harworth (DN11).Karen has been our contact for a few weeks during our house purchase. Friendly, approachable, knowledgeable, flexible and an all-round superb human being. She has assisted us immensely, facilitated our transaction seamlessly and has been a real asset to both us and Gleeson. We would, without question, recommend Karen and indeed Gleeson for the acquisition of a property. Superb.

Conal · 8 November 2024

5/5

Trustpilot

Just been to visit the site at Squirrel…

Just been to visit the site at Squirrel Fold and the service was outstanding. From visiting the office Jon Vickers went through everything from site plan and helped me from the beginning keeping me update until the property was released. I am looking forward to going through and completing in summer 24.

Scott · 18 November 2023

Agent replied · 13 June 2024

Thank you for your review ScottIts great to hear that you received such good service from Jon at our new Squirrel Fold development.We cant wait to get you into your new home in the summer!We will pass your comments on to Jon, who will be delighted!Kind regardsGleeson Homes

5/5

Trustpilot

The house is excellent value for money thank you Gleeson’s.

The house is excellent value for money. The workmanship and materials used is top class . The after sales service has been unbelievably helpful with nothing being to much trouble for anyone . We extend a special thank you Charlotte and Allison in the sales office, Dean on site worker and his son Reece and on site manager Jeremy . Our moving in was made so easy with so much help from all the people mentioned.

Christopher · 25 February 2021

Agent replied · 13 June 2024

Hi Christopher, thank you very much for your review. We love to hear about our customers experiences and their home buying journey.

5/5

Trustpilot

Tom at bracks farm is amazing

Tom at bracks farm is amazing! We have just moved into our home and he has done everything possible to make it happen for us! He’s incredibly helpful & so easy to talk to! An asset to the company!

Ella · 2 October 2026

5/5

Trustpilot

Hilltop Park, Rochdale

We have recently reserved a property at the Hilltop Park Development. The process has so far been positive. Sharon in the sales office is very friendly, knowledgeable and professional. Sharon is a credit to Gleeson!We are looking forward to continuing our process with Sharon and moving into our new, forever home in the future.Its been a long wait but finally its happening.Thank you so much.Anthony & Bernadette Parker

Stacey · 13 June 2022

Agent replied · 13 June 2024

Hi, thank you for your review. We are pleased to hear you have had a positive experience so far with Sharon at Hilltop Park and we hope you continue to do so. Kind regards

5/5

Trustpilot

Fantastic experience with the lovely…

Fantastic experience with the lovely Stella making us feel at home already. Informative, friendly, polite and great all round. Thankyou Stella it was a pleasure meeting you. Regards Alan and Maggie

Alan · 17 April 2026

Agent replied · 1 June 2026

Hi Alan, Thank you for sharing your experience with us, we're delighted to hear how friendly and helpful Stella and the team have been. Wishing you many happy memories in your new home. Kind regards, Gleeson Homes

5/5

Trustpilot

Sales Executive

Had a viewing at Saltom Bay Heights of a Low Cost Bungalow.The initial phone call was with Julie Beck who promptly made the viewing appointment. On the day Julie was so informative and knowledgeable, offering brilliant advice. What a lovely friendly lady she is. Thank you Julie

Kathryn · 13 February 2024

Agent replied · 13 June 2024

Thank you for your review KathrynWe are pleased that Julie has made such a great first impression with you and we look forward to helping you in whatever way possible in the future.Kind RegardsGleeson Homes

5/5

Trustpilot

Had an appointment this morning with…

Had an appointment this morning with Emily at Lyons Edge Development. She was amazing, very helpful, knowledgeable and a credit to Gleesons. Thanks for finding us our dream forever home.

Stephen · 18 April 2026

Agent replied · 1 June 2026

Hi Stephen, Thank you for taking the time to share your experience with us. We’re delighted to hear how helpful the team have been and will be sure to pass on your feedback. Congratulations on your new home, and thank you for choosing Gleeson. Kind regards, Gleeson Homes

5/5

Trustpilot

I have recently reserved my property…

I have recently reserved my property with Gleeson and Sharon at Rainsborough Park has been nothing but amazing! So happy with the support I’ve been given so far and looking forward to the rest of the process. Will provide a further review down the line. Thanks again Sharon!

Jessica · 20 January 2024

Agent replied · 13 June 2024

Thank you for your review JessicaIt is lovely to hear how well Sharon has looked after you so far in your Gleeson journey.We look forward to your next review as you progress through the exciting journey ahead!Kind RegardsGleeson Homes

5/5

Trustpilot

Highly recommend Rainsborough Park Development, Knottingley

The Sales Executive team; Louise, Shelly, Sue and Sharon at the Rainsborough Park site at Knottingley, have been amazing and so helpful and supportive throughout our home purchase journey. We had our home demonstration with Neil, the Site Manager and Sue, the Sales Executive and this was very detailed, comprehensive and extremely helpful to us. Since moving into our new home, Neil and the Site Team have continued to be extremely supportive and helpful to us. We absolutely love our new Gleesons home. We wish to thank both the Sales Executive teams and the Site teams for all their help and support which we really appreciate.

Pamela · 29 October 2024

Agent replied · 13 June 2024

Thank you for your review PamelaWe are really pleased to be able to read about the fantastic service that Sharon has provided to you during your purchase journey with us.We share your excitment, and look forward to handing over the keys to your new home soon!Kind RegardsGleeson Homes

5/5

Trustpilot

Professional and Caring

From first contacting Gleeson regarding the purchase of a two bedroom Cork house at Erin Court in Chesterfield. The service I have received from Philip Graham the Sales Executive has been outstanding. Philip had kept me upto date with the progress of the building of my house. Calls made to the office if unanswered were returned promptly. I would not hesitate to purchase another Gleeson home.

Eileen · 26 June 2022

Agent replied · 13 June 2024

Hi Eileen, thank you for your review. We are glad to hear you had a good experience at Erin Court. Philip will appreciate your feedback. All the best in your new home. Regards

5/5

Trustpilot

Crown Gardens - Just Brilliant

Just purchased a home with Gleeson and had an amazing experience. The process was so smooth and easy from start to finish.Would highly recommend Gleeson.Especially Amaara who has been brilliant and a credit to Gleesons.Gleeson - Crown Gardens

Hayley · 14 July 2024

Agent replied · 23 August 2024

Thank you for your review HayleyWe really appreciate the positive feedback, the kind words regarding the service provided by Amaara, and you sharing your willingness to recommend Gleeson to others!Kind RegardsGleeson Homes

5/5

Trustpilot

Harry & Tom Review of Gleeson Homes

We’ve had an amazing experience with Gleeson Homes from start to finish. As first-time buyers, the whole process felt overwhelming at first, but Charlotte from the Bridlington team was absolutely fantastic throughout. She supported us every step of the way, answered every question we had, and made us feel completely at ease during the entire journey.

Harry · 24 May 2026

5/5

Trustpilot

Allison at Moorland Green is just…

Allison at Moorland Green is just amazing. She has helped me so much. I’ve just bought my first home and she’s made everything seem so easy. Can’t thank her enough for her help in helping me buy my new home. 100% recommend

Harriet · 22 April 2024

Agent replied · 13 June 2024

Thank you for your review HarrietWe are pleased to read how well Alison has looked after you during your purchase journey with Gleeson.We also appreciate you sharing how happy you would be to recommend Gleeson!Thank you for taking the time to leave your reviewKind RegardsGleeson Homes

5/5

Trustpilot

Viewing site in Workington

Visited the site to look around with my partner. Catherine was very helpful and laid everything out clearly for us! Given us a lot to think about and helped us in the right direction.

Macy · 5 September 2024

Agent replied · 22 October 2024

Thank you for your review MacyWe are pleased to hear that Catherine was able to assist you well during your recent visit to our development, and we wish you good luck in your new home search.Kind RegardsGleeson Homes

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