Trusted Agent profile · Middlesbrough
★★★★★
1,084 reviews across 3 platforms
Suite 9 Victoria Business Centre, Victoria House, 159 Albert Road, Middlesbrough, TS1 2PX
Auction House's office in Middlesbrough, at Suite 9 Victoria Business Centre, is rated 4.8 out of 5 across 1,084 reviews on three platforms, including 19 Google reviews rated 3.9.
19
Reviews on Google
This office
2
Reviews on Facebook
This office
1,063
Reviews on Trustpilot
Business-wide
Every review we hold for the Middlesbrough office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent Management
Excellent ManagementA very professional team providing an excellent service. The team are doing a really good job in a challenging changing market place. Mr and Mrs G.
Hi David and Inga thank you for your review! All the best - Abi
5/5
TrustpilotI have just sold a property via auction…
I have just sold a property via auction house and was supported at every step by Ross and Eilidh. Their dedication and customer service skills were excellent and made the stressful process of selling a home seamlessHighly recommended
Hi Lorraine. Thank you for your great feedback, we're so pleased you had a great experience with Auction House Scotland. All the best - Sam
1/5
TrustpilotBuyer Beware
Mysteriously sold properties reappear for sale again after being sold at the auction.Auction House uses gas lighting techniques. If you successfully bid a property the auctioneer will catch you off guard by using aggressive bullying techniques and language to collect deposits. They claim I didn’t do my due diligence, when in fact they can’t substantiate why last moment critical Lease information was added to their Notices just prior to the auction, while the Lease header had irrelevant misleading information and the auctioneer didn’t bother to notify bidders during their live auction about critical Lease documents being added last moment. The auctioneer sent me a email claiming I would lose my deposit of 6200 pounds as a penalty if I didn’t proceed with a transaction (which turned out to be a scam) and then they took 27200 pounds. . Keep well clear as this auctioneer in London, UK is operating a Ponzi scheme - They appear to make their money from allowing dodgy sellers use unethical practices to sell and resale the same properties and collect deposits.
5/5
TrustpilotWhoever I spoke to they were always…
Whoever I spoke to they were always helpful and honest and nothing was too much trouble.
Hi Jenny, thanks very much for leaving a review! Best, Auction House
5/5
TrustpilotVery easy to deal with
I would really recommend this auction house. Chris Jackson who was really friendly kept me fully informed from start to finish. Also his colleague Stephen Schofield was also of great help.
5/5
TrustpilotSOLD A PROPERTY
I used gary Davidson at the east Anglian region office, I found them very helpful in managing the selling of a property within our portfolio. Gary was particularly helpful in arranging all the paperwork and viewings, I didn’t really have to do anything, 10/10
5/5
TrustpilotA real pleasure
A real pleasure doing business with the Auction House. Very efficient and great communication. Helpful and friendly. A Big thank you and appreciation to Chris Jackson and Stephen Schofield. Celebrating the exchange on properties!!! I definitely recommend The Auction House and will use them again.
Hi Karen, thank you for taking the time to share your feedback. We look forward to working with you again in the future! All the best - Abi
5/5
TrustpilotAuction House North Wales
Exceptional service from Dan at Auction House North Wale. The service provided was of the highest standard. Would definitely use again.
Hi Llyr, thanks for your excellent review of Dan's service and the Auction House North Wales team! We look forward to working with you again. Best, Auction House
5/5
TrustpilotThe auction house will do absolutely everything to get you the best price
I can recommend this auction house to anyone, very professional and will go the extra mile to do the best for you, with updates along the way, they do their upmost to get you the best price. 5* all the way, many thanks
Thank you for your great feedback. All the best - Sam
4/5
TrustpilotAuction House dealt with the admin on…
Auction House dealt with the admin on this occasion: my substantive communications were with the joint auctioneers. The process was efficient, with perhaps somewhat too many emails if anything.
Thank you Peter for your review, we are so pleased to here you found the process to be efficient. Best wishes - Lauren
1/5
TrustpilotTo many fees house packed full of furniture
To many fees added to sale price, house packed full of furniture I have had to remove. Definately a sellers site no good for buyer
Hello, thank you for your feedback. We pride ourselves on being transparent to our buyers. The fees and requirement to remove furniture from the property were stated in the special conditions within the legal pack. Our property listings do state an Important Notice to Prospective Buyers as follows: We draw your attention to the Special Conditions of Sale within the Legal Pack, referring to other charges in addition to the purchase price which may become payable. Such costs may include Search Fees, reimbursement of Sellers costs and Legal Fees, and Transfer Fees amongst others. This information was made available to all prospective buyers and should form part of your decision making process before proceeding to bid on the property. Performing your own due diligence is essential when buying a property at auction. Kindest Regards Auction House
5/5
TrustpilotI very happy to see that auction house…
I very happy to see that auction house staff have tried their best to feed me with all information & queries I raised. My thanks to all the members of staff for their support & cooperation.
Hi Abdul, thank you for your great feedback. We'll be sure to pass this on to the East Anglia team. All the best - Sam
5/5
TrustpilotThey were so helpful with the whole…
They were so helpful with the whole process. They explained everything in terms that you can understand
Hi Jason, it's fantastic to hear you received helpful and clear explanation of the auction process! Best, Auction House
5/5
TrustpilotGreat communication
Great communication, the whole team always had time to talk, knowledgeable and helpful. Never seemed pushy. Just a decent pleasant honest process. Thanks to you all, stu
Thank you, Stuart, for your review of Auction House; we are so pleased to hear you received great communication throughout the experience. All the best - Lauren
5/5
TrustpilotSo far the service we have received has…
So far the service we have received has been excellent, extremely helpful and very friendly
Hi Anne, it's great to hear you have received excellent service, thanks for leaving a review. Best, Auction House
5/5
TrustpilotSelling a property at auction was…
Selling a property at auction was totally new to us but Andy and Catherine at Auction House made it seamless assuring us honestly from start to finish. We set a guide price and achieved over that so left the experience happy.
Thank you for your review. We'll be sure to share your kind words with Andy and Catherine too. All the best - Sarah
5/5
TrustpilotUsing Auction House proved to be very straight forward.
The communication was excellent. Personal phone calls as well as Email confirmations. Always quick to respond, in a friendly manner, with clear information. It made the whole process very easy.
Hi James, thank you for your great review! We're really pleased you had a great experience with the Auction House East Anglia team. All the best - Sam
4/5
TrustpilotSpeedy and efficient
I was kept well informed throughout the process and managed to get the reserve price required. It was a fairly quick and painless process which after months of using Estate Agents came as a welcome relief.
Thank you for your review. All the best - Sarah
5/5
GoogleWe had a very good experience with this company. Seamless process from start to end. Promptly replied to my enquiries, very helpful. Affordable. Friendly team to work with. I would recommend their services.
5/5
TrustpilotExcellent service
I dealt with catherine and I was so impress, she is absolutely amazing and extra helpful. I hassled her all the way through and she was always extremely patient with me .
Thank you Noorah for your review of Catherine & Auction House. We are so pleased to hear Catherine was helpful and patient throughout the process. We look forward to helping you again in the future - Lauren
5/5
TrustpilotGreat service and communication.
Great service from Chris and the guys at Auction House SW. kept inform all the way through and all parties happy with the results.Moving On - Partner Agents
Thank you for your review of Chris & Auction House South West. We so pleased to hear you were provided a great service. All the best - Lauren
5/5
TrustpilotGreat to do business with.
Very professional with great advice and assistance in knowledge of market. Friendly staff who are always there to help. Mr Fenton’s help was greatly appreciated as was everyone else at auction house.
Hi David, thank you for your great feedback. All the best - Sam
5/5
Trustpilottransparent Auction Experience
easy to sign up to Auction sale, fixed realistic guide achieved a better price
Hi Jeremy, thanks for leaving a review of the London team! Best, Auction House
5/5
TrustpilotOur first sale at auction!
Bryan Baxter professionally guided us through our first sale at auction with his experience & knowledge helping us to achieve an offer prior to the auction day!The friendly team communicated throughout the whole process making it a very fast & straightforward experience & the perfect outcome!
Hi Carly Thank you so much for your wonderful review. We're so pleased that you had such a positive experience selling at auction for the first time. All the best - Abi
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