Every review we hold for the Mid Sussex office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotPaula and Jodie at Jackson Stops…just awesome!
Paula and Jodie at Jackson Stops (rentals) have been amazing, we were asked to vacate our rental property and were struggling to find anything suitable....Paula fully considered our needs and wants, found us an awesome cottage and sold us to the landlord as fantastic tenants for a long term rental. Can't thank them enough for looking after us so well and helping us find a house we could call home.Fully recommend them.
Sarah · 30 May 2021
Agent replied · 25 October 2024
Dear Sarah, we're really pleased to hear your experience of our Newmarket rentals team and are glad you're now settled in to a home you love. Best wishes from us all at Jackson-Stops
★★★★★ 5/5
TrustpilotThe team were extremely professional…
The team were extremely professional and everything from the initial valuation to the successful completion of the sale of my property was completed to a high standard. Very approachable and sensitive to personal circumstances. I would use them again and recommend them whole heartedly. Thank you.
Helen · 26 January 2024
Agent replied · 25 October 2024
Dear Helen, thank you for taking the time to leave a review and we are delighted to hear that you received a professional service that you would whole heartedly recommend. Best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotOutstanding service from Jackson-Stops Woburn
We are extremely pleased with the service we received from Jackson-Stops Woburn.All the staff were friendly, helpful and professional.Tracy gave us detailed information on our viewing and Anthony supported us and gave us fantastic advice as our house purchase progressed.We would whole-heartedly recommend Jackson-Stops Woburn to everyone. Thank you for helping us every step of the way towards us buying our new home.Karen and Paul
Karen · 24 June 2022
Agent replied · 25 October 2024
Dear Karen and Paul, thank you for your five star review of our Jackson-Stops Woburn team, we're delighted their professionalism and expertise shone through. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent professional service
Excellent professional service that went the extra mile to be able to get everything done very quickly. Cannot rate highly enough. Special mention to Shari, Wilmslow brilliant!
Niall · 24 August 2020
Agent replied · 25 October 2024
Dear Niall, thank you for your review. I will certainly make Shari aware. Wishing you all the very best for the future. Jo from the marketing team
★★★★★ 5/5
TrustpilotOutstanding service from Jackson-Stops We are extremely pleased with the service we received from Jackson-Stops Alderley Cheshire
Outstanding service from Jackson-Stops Alderley Edge, We are extremely pleased with the service we received from Will at Jackson-Stops All the staff were friendly, helpful and professional.Will gave us detailed information on our viewing and gave us fantastic advice as our house purchase progressed.We would whole-heartedly recommend Jackson-Stops to everyone.Thank you for helping us every step of the way.. Would highly recommend 👌 👍
BEX · 30 July 2022
Agent replied · 25 October 2024
Hi Bex, thank you for taking the time to leave a review, and we are pleased that you received such a professional, friendly and helpful service from Will and the team at our Alderley Edge branch. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotI've been a landlord with Jackson Stops…
I've been a landlord with Jackson Stops East Sussex for several years now. The team have helped me during a particularly difficult time and with a very bad tenant. In particular I can say Katie, Helen, Bronwen and Becky in accounts have been absolutely fantastic. Katrin has just taken over as my letting agent and I'm sure I will have just as good a relationship with her. I cannot recommend them highly enough!
Jenny · 4 February 2021
Agent replied · 25 October 2024
Dear Jenny, thank you for taking time to leave your review from a landlord's perspective, highlighting how our team have supported you over the years. We've every confidence in Katrin's ability to ensure your experience is consistently postive. Very best wishes from all at Jackson-Stops.
★★★★★ 5/5
TrustpilotOutstanding Customer Service
Outstanding customer service, friendly professional Sales and Letting staff. Isabelle and Helen in the Sevenoaks branch have been most helpful, such extensive knowledge too. The best Estate Agency I have ever dealt with. No matter how busy, they try their upmost to respond to enquiries promptly.
Kate · 2 January 2024
Agent replied · 25 October 2024
Dear Kate, what a wonderful review - thank you. we are so pleased that the service you received was outstanding. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
Trustpilot20 years of top quality management service .
Having been with Jackson-Stops for over 20 years , I have nothing but praise for the Agency. I would single out Margaret Heath in the Property Management department as a very special person who deals with every problem with ease, making life so much easier. Thank - you Margaret.
Ian · 19 October 2023
Agent replied · 25 October 2024
Dear Ian, thank you for your review and it's wonderful to hear that you have nothing but praise for Jackson-Stops and Margaret in particular. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotWashing machine replacement
My washing machine broke, which is less than ideal with two teenagers:) I emailed Jackson-Stops and property manager Marco Correia and Georgie Tilby (maintenance team) organised for someone to come out the next day (Friday). They then had it replaced by the following Tuesday. Very efficient service. Thank you! Much appreciated:)
Jodie · 19 March 2025
★★★★★ 5/5
TrustpilotPaula & Jodie were wonderful to work…
Paula & Jodie were wonderful to work with and ensured my family’s move was smooth! Highly recommend them!
Briana · 23 February 2022
Agent replied · 25 October 2024
Dear Briana, thank you so much for your five star review of our Newmarket team, we're glad they guided you safely and smoothly through your move. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent service all round
Colin · 2 September 2025
Agent replied · 22 September 2025
Dear Colin, thank you for your five star review of Jackson-Stops!
★★★★★ 5/5
TrustpilotHighly recommended
We recently sold our home through Jackson-Stops at Woburn and we were very happy with the prompt, friendly and professional service we received from everyone we dealt with. Anthony in particular went above and beyond in keeping us in the loop, giving sound and honest advice and helping to get the sale through in very challenging times. We cannot thank him and his team enough for all their help and support.
Vera · 18 February 2021
Agent replied · 25 October 2024
Dear Vera, we're proud to receive your review, thank you. We'll make sure it reaches Anthony and our Woburn team. Please don't hesitate to reach out if you need any property advice in the future. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotSale Without Stress
My house sold quickly and without stress and I can only say how helpful everyone at Jackson Stops, headed byLottie Watts were.
Janet · 27 April 2021
Agent replied · 25 October 2024
Dear Janet, many thanks for sharing your efficient and effective experience of Jackson-Stops. Best wishes from us all.
★★★★★ 5/5
TrustpilotI highly recommend the Bridport branch…
I highly recommend the Bridport branch of Jackson-Stops. Philip and Michelle handled the sale of my property with enthusiasm and a professional attitude backed up by a good administration team.
Will · 2 October 2024
Agent replied · 25 October 2024
Dear Will, a lovely five-star review - thank you. It is good to hear that the team at Bridport & Dorchester dealt with you with enthusiasm and a professional attitude. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat company, lovely people.
Sam and all the staff very kindly went above and beyond to make my house purchase possible. Very happy to recommend. Delightful people, fabulous service, thank you.
Anderson · 5 November 2024
Agent replied · 22 November 2024
Thank you so much for your five-star review, and we are pleased that you are happy to recommend our services. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotExcellent
Excellent, helpful and super efficient team. They went the extra mile and found us a tenant quickly and did all the paperwork efficiently and fast. A fantastic experience working with a really good team.
MAC · 15 July 2024
Agent replied · 25 October 2024
Dear Mac, such a great review - thank you. We're pleased you had a fantastic experience working with a really good team. With best wishes from everyone at Jackson-Stops.
★★★★★ 5/5
TrustpilotAn excellent service from start to finish
We had an excellent service from Ro and the team at Jackson Stopps when selling our house. We were kept fully informed of progress at every stage. Ro was always prompt to return our calls and emails being enthusiastic, professional and courteous throughout. Highly recommended.
Alex · 7 December 2023
Agent replied · 25 October 2024
Dear Alex, "excellent service" are words we love to hear, and we are pleased that the service you received was prompt. enthusiastic and professional. With best wishes from everyone at Jackson-Stops.
★★★★★ 4/5
TrustpilotJackson-Stops: But the team keeps going.
Staff were always cheerful and helpful within the Agent. Although probably down to health circumstances, it was a shame we only had contact with the Director dealing with us once. The photographers they chose did not really provide good quality output and weren't particularly sympathetic to the Covid 'guidelines'. So, I would suggest they review their partners that they outsource such aspects to. Fees are on the high side.
Jonathan · 30 April 2021
Agent replied · 25 October 2024
Dear Jonathan, thank you for your review. Please could you let me know the branch location to help us take your feedback further. My email address is social.media@jackson-stops.co.uk. Many thanks in advance, Jo from the marketing team.
★★★★★ 5/5
TrustpilotFirst class Tunbridge Wells agents
Selling a house is always a stressful time but from start to finish we were very well supported by Tim Oatley and his Tunbridge Wells colleagues Debbie and Nikki and had total confidence in their reading of the market and the advice supplied. With prompt, friendly service at all times and attention to detail we would have no hesitation in using them again or recommending them should the need arise.
Vàlerie · 4 February 2021
Agent replied · 25 October 2024
Dear Valerie, thanks so much for your review, highlighting your confidence in our advice and our friendly and professional service. Best wishes from all the staff at Jackson-Stops.
★★★★★ 5/5
TrustpilotGreat experience!
Had a great experience with Isabelle and her team at Jackon-Stops Sevenoaks. Friendly, warm yet hyper professional in their approach.
Patrik · 2 July 2021
Agent replied · 25 October 2024
Dear Patrik, thank you for your five star review, we're glad to hear you've found our Sevenoaks team such a pleasure to deal with. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
TrustpilotThank you!
Anthony Inskip and his team were absolutely fantastic - really helpful throughout the whole process and so professional to deal with.
Tessa · 11 February 2021
Agent replied · 25 October 2024
Dear Tessa, thanks for your review, highlighting the helpfulness and professionalism of our Woburn team. Best wishes from all the staff at Jackson-Stops.
★★★★★ 5/5
TrustpilotFantastic job, thank you
Of all the estate agents we saw, it was clear that Lottie and Ed had the best knowledge of the Newmarket market and we felt in extremely safe hands following their considered and sensible advice. Lottie subsequently did a fantastic job managing the sale and orchestrated competitive bids which led to a great price.
George · 7 March 2023
Agent replied · 25 October 2024
Dear George, thank you for leaving a review of your experience with Lottie and Ed in our Newmarket branch, and we're delighted to hear that about the service you received. With best wishes from all of us at Jackson-Stops.
★★★★★ 5/5
TrustpilotJackson Stops
Jackson Stops, very polite and helpful from the start. From the beginning of our journey to buy our new home they have been easy to contact and always return calls.We found they were also helpful when it came to the paperwork side of the purchase and gave advice throughout. I would recommend them to anyone wishing to purchase a property.
Jules · 11 July 2022
Agent replied · 25 October 2024
Hi Jules. Thank you so much for sharing your experience with Jackson-Stops, and we're pleased that it was such a positive one. Best wishes from us all at Jackson-Stops.
★★★★★ 5/5
GoogleToby and the team were brilliant and very understanding during our purchase through them. Would definitely recommend!
Adam · 10 October 2021
Agent replied · 24 October 2024
Hi Adam, thanks for your commendation, its much appreciated! Toby, Guy, Alice and Jo
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
