Trusted Agent profile · Mid Sussex

Jackson-Stops Lindfield Mid Sussex reviews

4.7

★★★★★ Excellent

535 reviews across 2 platforms

66 High street, Lindfield, RH16 2HL, Mid Sussex, RH16 2HL

Jackson-Stops Lindfield's office in Mid Sussex, at 66 High street, is rated 4.7 out of 5 across 535 reviews on two platforms, including 64 Google reviews rated 4.9.

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4.9 / 5

64

Reviews on Google

This office

Trustpilot logo

471

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Mid Sussex office, from every platform, shown as written. First names only.

5/5

Trustpilot

A great team - informed and efficient

The team (Kelly, Emma and Sam) were excellent to deal with throughout the purchase process. They were always responsive and good communicators - positive and able to provide clear answers to our questions. The house guides (Camilla and John) were also engaging and informed. I would have no hesitation recommending the team.

Richard · 10 September 2024

Agent replied · 25 October 2024

Dear Richard, a wonderful five-star review - thank you. We are delighted to hear about your responsive experience with us, and that you would recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Jackson Stops sold our house for us…

Jackson Stops sold our house for us recently. Jon and Yvonne in the Norwich office were very professional and helped us through 3 aborted sales. (No fault on their side, the market just cooled off) They stuck to their task and we achieved our sale the following month which has allowed us to build our forever home in North Norfolk. Thank you Jackson Stops and the folks in the Norwich office.

Mr · 11 August 2023

Agent replied · 25 October 2024

Dear Malcom, we are grateful for your review and to read that the service you received from Jon and Yvonne at our Norwich branch was professional and worthy of a 5 star review. With best wishes from us all at Jackson-Stops.

5/5

Trustpilot

I have had a difficult experience with…

I have had a difficult experience with Jackson-Stops not understanding how to deal with the sharing of the ownership of my flat with my daughter. However, Property Manager Jess Lynagh who liaised between myself and her management was exemplary, she listened, understood the issue and was always prompt in her replies and persistent in resolving the problem.

Patsy · 12 June 2024

Agent replied · 25 October 2024

Dear Patsy, we are so pleased that issues were ironed out, and that Jess was able to support you and resolve problems. With best wishes from everyone at Jackson-Stops.

1/5

Trustpilot

Absolutely appalling sales experience

Absolutely appalling sales experience. From being told that the buyers were cash buyers to then being told they didn't have the deposit. No fact checking had been carried out and we were led along for months without regular updates and the agent side stepping and avoiding calls only to find out the sale had fallen through and Jackson-Stops were aware but hadn't even bothered to update us! Absolutely no follow through.

Bridget · 3 August 2023

Agent replied · 25 October 2024

Dear Bridget, we are sorry to read about your experience and would like to investigate further if you can let us know which branch you were involved with. Please do email info@jackson-stops.co.uk. With best wishes from everyone at Jackson-Stops

5/5

Google

An absolutely outstanding, professional and friendly service from Toby at Jackson Stops in Lindfield, we can't sing his praises enough. He made the process run smoothly from start to finish, the viewings were done well with great enthusiasm and he ensured we had a strong buyer. He provides great advice and guidance and really takes his time to make sure things are done properly, to a high standard. He has a calm manner, good attention to detail and takes everything in his stride.

David · 10 October 2022

Agent replied · 24 October 2024

You are kind David, having such nice clients makes going the extra mile an easy task and so pleased with the outcome! Kindest regards Toby, Guy, Freddie and Trudy

5/5

Trustpilot

Excellent valuation service and after…

Excellent valuation service and after care, Anthony was polite and courteous

Mr · 26 April 2024

Agent replied · 25 October 2024

Dear Mr bashar-al-sheklly, what a joy to hear that your experience was good, with excellent valuation and after care. Thank you for taking the time to leave a review. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Excellent

As always Ed Lottie and all the newmarket branch were superb in selling our property on duchess drive. In testing times they got it over the line always in touch in their professional manner to assure us in regards to the chain. Sold many properties in newmarket area with jackson stops and will do so in the future by far the best agents for this area

Neil · 23 November 2023

Agent replied · 25 October 2024

Dear Neil, what a lovely review - thank you. The team at our Newmarket branch will be delighted to hear that the service they provided for you was superb and that you will use our services in the future. With best wishes from everyone at Jackson-Stops.

5/5

Google

Guy and his team were always to deal with, helpful, courteous and always professional and on hand for advice and support when needed. They efficiently and successfully secured a buyer for our home. Would highly recommend. Thank you !

Tamsin · 10 October 2021

Agent replied · 24 October 2024

Dear Tamsin, thank you so much for taking the time to leave this lovely review, it was a pleasure to work together. Best wishes from us all at Jackson-Stops Mid Sussex.

5/5

Trustpilot

Really helpful and friendly

Really helpful and friendly. Michelle was great with giving me as much information I needed about freehold leasehold to make the purches. Overall, very satisfied and I will come to Jackson-Stops when I rent the property or look at buying another one.

Guy · 9 March 2021

Agent replied · 25 October 2024

Dear Guy, many thanks for sharing your experience, it would be a pleasure to assist you again in the future. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

I would highly recommend Jackson-Stops

I would highly recommend Jackson-Stops as an Estate Agent in the Reigate and surrounding areas.From the first initial meeting at our property to the final phone call following completion, Jackson-Stops were very professional and efficient. Everyone involved knew exactly where we were during the sales process, this reduced the stress of selling and purchasing a house. The success to buying a property involves all stakeholders working together to achieve the right outcome. Jackson Stops, and in particular our agent Chris, made sure that this took place. They had no problem making follow up calls on our behalf or liaising with Solicitors and other agents within the chain. I have to say, Jackson-Stops definitely went the extra mile for us! From Ryan

Ryan · 12 September 2022

Agent replied · 25 October 2024

Hi Ryan, thank you for taking the time to leave a five star review about the service you received from Jackson-Stops Reigate. It is good to know that you felt they went the extra mile for you. With best wishes from all of us at Jackson-Stops.

5/5

Trustpilot

Jackson Stops (Woburn) - Excellent Service

I would like to commend the professionalism and customer experience my family and I experienced when both selling and buying property through Jackson Stops via their Woburn Branch.

Daniel · 7 July 2025

Agent replied · 22 May 2026

Dear Daniel, thank you for your five-star review of Jackson-Stops Woburn, and we are delighted to hear that your experience of buying and selling with us was so positive, and that you would recommend us.

1/5

Trustpilot

Avoid like the plague !

We've just had an extremely unsatisfactory experience with this supposedly high end company. We invited the Northampton office to visit us with a view to marketing a high value rural property. After a very successful and pleasant visit we waited for our Marketing Appraisal , and we waited. The other 2 companies we invited to visit both responded with reports inside of a week. Now, precisely a month later we are still waiting on a report from JacksonStops! To add insult to injury, both my brother and I rang the gentlemen concerned and were assured our report was in progress. On my final call I was assured it would be me the next day by noon! I was assured he still wanted my custom and he was full of apologies for the delay. Yet still, we have no appraisal! This is not the way a professional company should treat a prospective client. Avoid the Northampton office, if not the whole company.

Giles · 9 September 2022

Agent replied · 25 October 2024

Dear Giles, we are so sorry to hear about your experience and we have asked Ian at the Northampton branch to reply to you personally.

5/5

Trustpilot

Outstanding

An absolutely outstanding, professional and friendly service from Toby at Jackson Stops in Lindfield, we can't sing his praises enough. He made the process run smoothly from start to finish, the viewings were done well with great enthusiasm and he ensured we had a strong buyer. He provides great advice and guidance and really takes his time to make sure things are done properly, to a high standard. He has a calm manner, good attention to detail and takes everything in his stride.

David · 7 September 2022

Agent replied · 25 October 2024

Hi David, thank you for your review, and we are very happy to hear that the service you received was outstanding, professional and friendly. With best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Great

Loren Pogue has been fantastic in helping with an issue I've recently had in my property. 10/10 would recommend.

Anon · 11 October 2023

Agent replied · 25 October 2024

Thank you for taking the time to leave a review for Loren, and it's good to hear that the issue you had was resolved, and that you would recommend us. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

Jackson-Stops in Bury St Edmunds

Jackson-Stops in Bury St Edmunds, and especially the wonderful Ro, provided an excellent all-round service. Friendly and supportive, they kept us well informed and we felt they were really there for us throughout the process. We got great advice and recommendations and we would recommend them without hesitation.

Kerry · 10 October 2024

Agent replied · 25 October 2024

Dear Kerry, we are so pleased that you would recommend our services, and thank you for your five-star review. You felt out team was friendly and supportive, and that is a wonderful thing to hear. With best wishes from everyone at Jackson-Stops.

5/5

Trustpilot

George Hill, Jackson-Stops Truro

From our first meeting with him at a different property, George Hill built immediate rapport with us which led to our accepting his recommendation on a property we wouldn’t of initially considered; which we ultimately bought! Thereafter George has consistently gone way above what I would expect from an estate agent to truly orchestrate the whole sale. George has worked with me on a weekly basis to chase solicitors and buyers up and down the whole chain to bring our purchase to close. His advice has been proactive and comprehensive and made a palpable difference to the whole chain. In our eyes he is worth at least another percent on your fee. We hope to keep in-touch with George and will recommend George and your company to all our friends. Outstanding!

John · 23 April 2018

5/5

Trustpilot

I can’t thank Jackson-Stops enough

I can’t thank Jackson-Stops enough. Paula is an absolute star, she was very helpful & went beyond expectations. As I had had recent bereavements I was finding the whole process very stressful. Paula helped immensely - such great service!

Sue · 7 July 2021

Agent replied · 25 October 2024

Dear Sue, thank you for sharing this review, we are so sorry to hear of your loss. We are glad Paula was able to support you throughout the process. Best wishes from us all at Jackson-Stops.

5/5

Trustpilot

Robert Dawson was a great help in…

Robert Dawson was a great help in selling our house in Pimlico, London. He was able to manoeuvre sensitively around myself and my elderly husband and managed to sell the house at over the asking price. Always polite, organised and available at a drop of a hat, we felt in safe hands throughout the selling process. I would warmly recommend his services to anyone looking to sell their house.

Chantal · 2 November 2021

5/5

Trustpilot

Exceptional Service

Toby, Guy and the team were excellent! They introduced buyers who exchanged contracts within 2 weeks from the first viewing. The sale was handled exceptionally well at every level. A great service, worth every penny.

C · 5 February 2022

Agent replied · 25 October 2024

Thank you for leaving such a complimentary review of the service you received from our Mid Sussex branch. Best wishes from us all at Jackson-Stops.

5/5

Google

Guy, Alice and Toby made the process of selling our house as straightforward and organised as possible. They arranged and managed the viewings very well, which meant we sold our house quickly and painlessly. And…..they’re nice people!

Fred · 10 October 2021

Agent replied · 24 October 2024

Thanks Fred we loved being able to help and so pleased we managed to find you your wonderful new home too!

5/5

Trustpilot

We bought a property through… Jackson-Stops Woburn

We bought a property through Jackson-Stops early in 2024. Anthony, Tracy and colleagues were instrumental in making the property buying process a very positive experience, and even when we had a few 'bumps in the road' nothing was too much trouble for the Jackson-Stops Team. We would wholeheartedly use Jackson-Stops if or when we are considering selling a property. Thank you.

JM · 25 January 2024

Agent replied · 25 October 2024

Dear JM, we're delighted to hear about your positive experience with the team at Jackson-Stops Woburn, and that you would wholeheartedly recommend our services. With best wishes from everyone at Jackson-Stops.

5/5

Google

Wonderful service and highly professional team with a personal touch that exceeds expectations.

Rob · 18 November 2025

Agent replied · 22 November 2025

That’s very kind thanks Rob and so pleased that everything worked out so well and hope you are both well

5/5

Trustpilot

The best agents in the South Hams

From first viewing to exchange of contracts in less than three weeks. I think that says it all. An exceptional team. Thank you.

Colette · 6 August 2025

Agent replied · 22 September 2025

Dear Colette, your five star review of Jackson-Stops is very well received - thank you - and we are delighted to hear that your house purchase was speedy and that you experienced exceptional service. With best wishes from everyone at Jackson-Stops.

5/5

Google

The whole team at Jackson Stops Mid Sussex are brilliant. You really feel like you are in safe hands with agents who are knowledgable, efficient & hard working. Thanks very much for all your help with the process. If only there were 6 stars available !!

Sophie · 10 October 2024

Agent replied · 24 October 2024

What a lovely review, thanks Sophie!!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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