Time 2 Move Merton reviews

★★★★★ 4/5

Google

Ramaine was truly a pleasure to work with throughout our tenancy. She was professional, responsive, and always willing to help, one of the key reasons we were so happy with our experience. Her friendly approach and attention to detail made everything run smoothly. We really appreciated her support and would highly recommend her to anyone looking for a reliable and efficient agent. Thank you, Ramaine, for all your help and for making our tenancy such a positive experience!

Mica · 24 October 2025

★★★★★ 1/5

Google

These people have no shame ! They are after your monies! I got in a flat where right after 1 week it was mould everywhere and walls were covered in moisture ! Rats was a big issue they sent couple times a guy just to spray foam around the corners ! Anyway when was time to move out they took all my deposit ! The reasons was to clean mould, repair a chipped tile, and repair the toilet sink ( the sink was damaged by the people who did put the tiles as the old one came out because of mould, and the new tile was damaged since the moment I stepped because it was cheap tiles with barely no grout underneath

Olgert · 2 May 2025

★★★★★ 4/5

Trustpilot

Ramaine was truly a pleasure to work…

Ramaine was truly a pleasure to work with throughout our tenancy. She was professional, responsive, and always willing to help, one of the key reasons we were so happy with our experience. Her friendly approach and attention to detail made everything run smoothly. We really appreciated her support and would highly recommend her to anyone looking for a reliable and efficient agent.

Mica · 16 October 2025

★★★★★ 5/5

Google

I have been using T2M for some years now as a purchaser and as a landlord. I have found them to be professional, supportive and a great asset. As a purchaser they have been forthcoming with the information that I have needed which has proven to be very helpful, especially Chantel and Jamie. With regards to the letting of my property, I have them as the Management Agent and quite honestly do not know what I would have done without Ramaine. She has been a solid support and has ensured that all works undertaken have been done in a reasonable time and has organised all of the liaison required to ensure that all has ran smoothly. I would have no hesitation in recommending T2M to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Tricia · 26 October 2021

★★★★★ 5/5

Google

Elliot Purcell was the agent who helped me buy my first property. He was incredibly personable, always kept me in the loop and did what he could to ensure things kept moving. I was grateful for all of Elliot's efforts; if it wasn't for him, the sale would not have happened. I would have no hesitation in using Time2Move and working with Elliot again when buying/selling a property!

Emma · 17 April 2022

★★★★★ 5/5

Google

Had such a great experience with Time to Move- everyone so friendly and Elliot was so helpful every step of the way. Could always rely on him for speedy updates and advice, really responsive and went the extra mile to make the process as smooth as it could be. Couldn’t recommend enough!!

Hazza352 · 17 April 2022

★★★★★ 4/5

Google

Buying my flat through Time2Move Tooting was made a lot less stressful because of Elliot's efforts, he really went the extra mile to move the purchase through as best as possible. I appreciated being kept up to date with progress and always getting a swift response to any questions.

Enrich · 17 April 2022

★★★★★ 5/5

Google

Recently rented a place from Time2Move - absolutely nothing to complain about! The agency was friendly, responsive, and fixed any of our problems very promptly. Big thanks to Ramaine and Jamie who looked after us, and ensured the tenancy ran smoothly. Hope to deal with you again!

Nick · 17 April 2022

★★★★★ 5/5

Google

Recently rented a house from Time2Move. The agency was friendly, responsive, and fixed any of our problems very promptly. Big thanks to Ramaine who looked after us, and ensured the tenancy ran smoothly.thank you for all help....

Khushbu · 17 April 2023

★★★★★ 5/5

Google

This was my first time buying which was daunting in the beginning. We dealt with Elliot Purcell who was nothing short of exceptional. He was extremely professional and easy to communicate with which made the process very smooth. …

Jack · 17 April 2022

★★★★★ 5/5

Google

The staff at T2M are very Professional Kind and helpful at all times especially Raja who took us around to view the property and gave good Vibes about the house and area also Carlos was very helpful thanks Marshall Lewis

Marshall · 23 March 2024

★★★★★ 1/5

Google

If I could give zero stars I would the receptionist is stuck up and never listen, they don't care if you are going through a bad time or if you have a special needed child all rude and stuck up unless you are rich they don't wanna know wish I never came to them, all started of nice and helpful then once you move in nothing takes months for repairs even if they do them still waiting for over a year for a few to be done and even when they are it's just glue everything and hope for the best

Jenny · 26 June 2024

★★★★★ 1/5

Google

Only go with these people if you want to be homeless. My move was agreed thrn a week before moving in they moved in some else who paid more then the asking price. They didn't have the balls to let me know and only found out 3 days before moving in

Roger · 23 March 2024

★★★★★ 5/5

Google

Elliot was very helpful with everything I need it , very nice, fast and competent service, I am very pleased

Sandy · 17 April 2022

★★★★★ 5/5

Google

I recently re let my property with T2M in Tooting. A very good, professional and responsive team. Carlos, dealt with the viewings and dealing with enquires. Ramaine, covered the legal aspects and compliance issues Both maintained excellent communication with myself and made the whole process smooth and hassle free. I am extremely happy with the service provided and would highly recommend them.

Kim · 23 March 2024

★★★★★ 5/5

Google

Recently rented out and sold my property with T2M. Everyone was very helpful and professional. I would definitely recommend to anyone looking to rent or sell their properties.

HENA · 23 March 2024

★★★★★ 5/5

Google

We were truely impressed buy the professional and quick communication received from Eliot at Time2move. Time2Move were fast and quick on every step of the sale process from their side. They recomenned great lawyers who matched the efficiency. Really felt they were with us every step of the way. Amazing service!

Miriam · 17 April 2022

★★★★★ 5/5

Google

I would like to express my immense gratitude to home2move for the attentive, professional, and kind manner they showed me during the rental process, providing me with exactly what I was looking for. Thank you. Carla

Carla · 17 April 2023

★★★★★ 5/5

Google

Ramaine, the property manager, facilitated a seamless move-in process, displaying exceptional responsiveness and efficiency in coordinating the transition. We are immensely grateful for Ramaine's dedication and attentiveness, even during weekends. Hat’s off to Ramaine! Carlos also provided excellent assistance during the viewing and promptly addressed any inquiries. This team's exceptional service is truly commendable.

Mica · 23 March 2024

★★★★★ 1/5

Trustpilot

This shady leasing office rented me a…

This shady leasing office rented me a faulty flat a few years ago, numerous problems. The shower drain wasn't connected, which flooded the flat below me. A wrong component was used to connect the boiler, which almost caused a fire. On top of that, there was a clear problem with the electricity, it was upwards of £10-15 a day, no matter if everything was turned off. In fact one of my neighbors was in the process of taking them to court over it. You can see from other reviews they steal money and refuse to fix problems. Avoid at all cost

Guy · 3 October 2021

★★★★★ 1/5

Google

Avoid like a plague.

Artur · 21 December 2025

★★★★★ 1/5

Google

This shady leasing office rented me a faulty flat a few years ago, numerous problems. The shower drain wasn't connected, which flooded the flat below me. A wrong component was used to connect the boiler, which almost caused a fire. On top …

Guy · 17 April 2022

★★★★★ 1/5

Trustpilot

WORST OF THE WORST. AVOID AT ALL COST

A terrible company that should be avoided at all costs. In the 5 months since buying one of their properties, there have been leaks, water in the electrics, cracks, roof fragments coming apart, the floor is falling apart and their attitude is that it's somehow our fault. Funny thing is they act as the developer and the managing agent too so it's entirely their fault yet they fail to take any responsibility. DO NOT DEAL WITH THESE PEOPLE

Calum · 18 June 2020

★★★★★ 1/5

Trustpilot

'On the singing of the contract'

'On the singing of the contract' (their words from the contract not mine) things went down hill very fast. If you look up the Estate Agents' governing body, their Code of Practice states that if the estate agent has anything to do with the property being rented eg a member of staff owns the property then they have a duty of care to inform you of the fact, so that you can decide whether you wish to go ahead with the rental or not. So when renting with them please ask, as it turns out that my ex-landlord has strong connections with the company and I have actually seen him working in the office. The company however told me that they were under no obligation to inform me of any vested interests. He is the Director of Time2Move Nationwide however.

Maria · 12 August 2019