Every review we hold for the Merton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTrue Professionals
Charles Davenport and Tom Knowlden at Knight Frank were truly excellent from start to finish in the sale of our property. A credit to the profession. Thank you.
L · 11 April 2024
Agent replied · 27 October 2024
Many thanks for your kind comments. After letting this property for you for over the past 20 years we are delighted to have been able to achieve a sale. Thanks for your loyalty!
★★★★★ 5/5
TrustpilotBrigette in lettings as usual was very…
Brigette in lettings as usual was very efficient, helpful and managed to deal with all the negotiations so speedily.
Santer · 18 September 2024
Agent replied · 27 October 2024
Dear MartynThank you for your kind words. It was my pleasure assisting you with the lease renewal and happy we achieved good results. Kind regardsBrigette
★★★★★ 5/5
Trustpilot2nd yr. Happy
2nd yr. round very pleased with the service.the renewal managed by Laura Heron, easy and effective. Couple of emails and few clicks all done. Many thanks for the wonderful services.
Mohamad · 28 February 2024
Agent replied · 27 October 2024
Thank you for taking the time to write this kind review, Mohamad. It has been a pleasure helping you and I am delighted that you have been able to extend the tenancy with your tenants. Wishing you all the best, Laura
★★★★★ 5/5
TrustpilotGood property managers
Our property manager, Henry, has been very proactive in resolving any issues we have with our flat, ensuring they’re taken care of as soon as possible
Ucizi · 16 May 2024
Agent replied · 27 October 2024
Thank you very much Mr Mafeni for your review. I hope I continue to meet your expectations as your property manager and I am helpful as much as possible. Thank you once again for your kind review.Best wishes,Henry
★★★★★ 5/5
TrustpilotVery good property management and…
Very good property management and efficient service from Ewelina Calka and Anni Ni. Very happy to be working with them
Hannah · 29 August 2024
Agent replied · 27 October 2024
Thank you Hannah for your kind words. It was a pleasure assisting you. Anna and Ewelina
★★★★★ 5/5
TrustpilotHi Brigette,
Hi Brigette,Thanks for quality service sorting our new lease with a minimum of fuss.Cheers, Darren & Emma
Darren · 16 October 2024
Agent replied · 27 October 2024
Dear DarrenThank you for your review. It was great working with you on the renewal!Kind regardsBrigette
★★★★★ 5/5
TrustpilotFantastic experience!
We have a fantastic experience working with Ines and Knight Frank. She was very responsive, professional, and compassionate. It would be a pleasure to work together again.
Kaitlyn · 21 April 2024
Agent replied · 27 October 2024
Thank you Kaitlyn, so happy you have enjoyed your experience with Knight Frank. It’s never easy to relocate but I am glad I was able to assist and make the rental process smooth for you and Peter.All the best, Ines
★★★★★ 5/5
TrustpilotA very efficient service
A very efficient service. Staff at Knight Frank is solution oriented and responsive, acting swiftly between landlord and tenant. Highly recommended.
GL · 8 August 2024
Agent replied · 27 October 2024
Thank you very much Goran, we are always here to help. I hope you are happy in your property. Very best wishes, Alice
★★★★★ 5/5
TrustpilotBrigette from Renewals handled the…
Brigette from Renewals handled the renegotiation of the contract with our tenant extremely professionally, smoothly and efficiently. We can only give her our highest recommendations.
Henriette · 25 May 2024
Agent replied · 27 October 2024
Dear HenrietteThank you for your feedback and kind words.It was my pleasure assisting with the lease extension. I look forward to working with you again in the future. Kind regardsBrigette
★★★★★ 5/5
TrustpilotLiam at knight frank changed our…
Liam at knight frank changed our perception of estate agents. He was honest, friendly and hard working in our house purchase
Mr · 3 August 2024
Agent replied · 27 October 2024
Dear Alex & Steph, Thank you so much for your kind words, it was a pleasure to work with you throughout the sales process and I hope you are settling in to your new home. Best wishes,Liam and the Knight Frank Richmond team!
★★★★★ 5/5
TrustpilotRecommend Vinnie from Renewals
Have had a great experience with Vinnie from Renewals, always gives me useful and practical advise and has helped to negotiate a favourable rate.
Peter · 7 June 2024
Agent replied · 27 October 2024
Dear Peter,It was a pleasure to assist you once again.I am pleased we reached a positive outcome.Thanks.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotIve been a tenant for around two years…
Ive been a tenant for around two years and I always find that KF are knowledgeable and responsive to all my queries. It’s a pleasure working with such a professional company
Customer · 18 January 2024
Agent replied · 27 October 2024
Thank you ever so much for leaving such a kind review.
★★★★★ 5/5
TrustpilotSpecial thanks to Josh Ward-Brickett
My thanks to the continued excellence from Josh Ward-Brickett in the management of my flat. I find his proactivity and follow-up outstanding and consider his judgement indispensable.
David · 10 April 2024
Agent replied · 27 October 2024
Thank you David. Your kind words and praise are most appreciated. Best wishes, Josh
★★★★★ 5/5
TrustpilotInes Barbieux at the south ken/Chelsea…
Ines Barbieux at the south ken/Chelsea office deserves a shout out - her professionalism, efficient and polite manner - made my search and lease completion hassle and stress free
Emma · 27 February 2024
Agent replied · 27 October 2024
Thank you for your kind review Emma. It was a pleasure working with you as well! Hope you will enjoy your time in the flatInes
★★★★★ 5/5
TrustpilotLauren always goes the extra mile.
Lauren Hope always goes the extra mile to ensure we are having a good experience with Knight Frank and our rental.
A · 19 September 2025
★★★★★ 5/5
TrustpilotVinnie from Renewals helped me a lot…
Vinnie from Renewals helped me a lot with my renewal process. I got really quick answers. Thanks
Miray · 1 October 2024
Agent replied · 27 October 2024
Dear Miray,Thank you very much for your lovely review.Thank you for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotIncredible service and fast turn around…
I can highly recommend the Lettings team at Knight Frank. I recently started my search for a rental property in Fulham, after experiencing difficulties with other agents, I was introduced a beautiful flat in Parsons Green by Summer White. It was perfect for me and Olivia Firmin worked with myself and the landlord to turn things around quickly. A very happy customer.
BH · 2 February 2024
★★★★★ 5/5
TrustpilotTook care of everything
Lars · 20 February 2026
★★★★★ 5/5
TrustpilotToru Yoshioka's service is a true…
Toru Yoshioka's service is a true testament to his commitment to excellence. I highly recommend him to anyone seeking quality service, , from Jing Jiang
Jing · 10 May 2024
Agent replied · 27 October 2024
Dear Jing Jiang,Thank you for your time to leave such a positive review.I am very pleased to have been able to assist you.Please do not hesitate to reach out if you need more assistance or support.Kind regardsToru Yoshioka
★★★★★ 5/5
GoogleWell done Knight Frank and, more particularly, Charlotte Mantle, for sticking with it through what I imagine to have been a more than averagely difficult sale. Assiduous and prompt in all your responses, you presented a personable, professional and reassuring front to our buyer. Thank you.
Andrew · 24 October 2022
Agent replied · 23 October 2024
Thank you very much for your kind feedback. It was an absolute pleasure working with you; thank you for your patience throughout and trust in me to get the deal over the line. Wishing you all the very best.
★★★★★ 5/5
TrustpilotAmy Pritchard from Super Prime Lettings…
Amy Pritchard from Super Prime Lettings Team is simply super star, well organised, kind, very professional and beyond words. Thank you very much for all your help and commitment.
Customer · 15 February 2024
Agent replied · 27 October 2024
Thank you so much for your kind review, it has been a pleasure working with you! Best wishes, Amy
★★★★★ 5/5
TrustpilotCertainly
Certainly! Please provide the text of the review you would like to be rephrased.
Jusang · 22 November 2025
★★★★★ 5/5
GoogleThe team - Bertie, Charlotte and Alex - were all very professional and communicative throughout the entire process of selling our house, offering excellent, practical advice and guidance. I would highly recommend Knight Frank.
John · 24 October 2023
Agent replied · 23 October 2024
Thank you very much for your lovely feedback. It was a real pleasure working with you to sell your property and hope you have a wonderful Christmas.
★★★★★ 5/5
GoogleHarriet Graham from Knight Frank assisted us in selling our house and at every stage was efficient, honest, organised and communicated with us extremely effectively and always when she said she would. Her and her team provided a great service and I would recommend them to anyone.
Sarah · 25 October 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.