Every review we hold for the Merton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat experience
Knight Frank quickly found us a property that matched exactly with what we needed. Entire process was efficient and within few weeks we were able to move in to our new home.
Krzysztof · 13 May 2024
Agent replied · 27 October 2024
It was a pleasure helping you with your property search, Krzysztof. I hope your move-in goes smoothly, and you can contact me should you need anything in the future. Best wishes, Lola.
★★★★★ 5/5
TrustpilotKnight Frank rental management
I would highly Knight Frank rental management. They have been proactive in chasing late payments and rectifying issues within the rental property taking the stress out of being a landlord. Ehteshaam & team - thank you
Stu · 22 February 2024
Agent replied · 27 October 2024
Thank you very much for your kind words Stuart and I am glad to be of assistance. Please do not hesitate to contact me for any help you require in the future.Ehteshaam
★★★★★ 5/5
TrustpilotExcellent negotiator!
The agent from whom we’ve just bought a flat - Maisie Severn at the Bellevue Road branch - has been from the outset, supportive, upbeat and painstaking! We can’t recommend her highly enough.
Will · 22 April 2024
Agent replied · 27 October 2024
Thank you for your kind words Will, it was an absolute pleasure to work with yourself and Rona. I hope you adore your new home, many thanks, Maisie
★★★★★ 5/5
TrustpilotGreat work from Ehteshaam Ahmed.
Great work from Ehteshaam Ahmed.Very impressed with Ehteshaam's fast and efficient turnaround on a query and request as a landlord. It makes all the difference!
Mark · 11 September 2024
Agent replied · 27 October 2024
Thank you so much for your kind review, Mark! It was a pleasure helping you with your queries. As always, feel free to reach out if you have any accounting needs or require any other services from Knight Frank.Kind regards,Ehteshaam
★★★★★ 5/5
TrustpilotRenewals experience
I recently renewed my contract with Knight Frank and Vinnie from renewals was super helpful during the process. He was prompt and thorough.Thank you !
Monika · 9 September 2024
Agent replied · 27 October 2024
Dear Monika,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotExcellent support in the process of…
Excellent support in the process of finding and renting a flat. Louna's professionalism, willingness and closeness, quick and efficient responses. Thank you!
Cesar · 25 October 2024
Agent replied · 27 October 2024
Dear Cesar,Thank you for your kind words. I wish you and Marcela the very best in the new home.Kind regards,Louna
★★★★★ 5/5
TrustpilotExcellent service
We had an excellent experience with Knight Frank recently. Beth, in particular, was very helpful and thorough throughout the process and the communication was great. Would happily recommend.
Charlotte · 18 July 2024
Agent replied · 27 October 2024
Thank you for your review Charlotte. I am so pleased we were able to find you a lovely home, best of luck with everything and I’m sure we will cross paths in the future. Best, Beth
★★★★★ 5/5
TrustpilotAmy Butler was hugely helpful and…
Amy Butler was hugely helpful and efficient. Thank you!
LB · 26 April 2022
Agent replied · 27 October 2024
Thank you Lindsay, it was a pleasure working with you. Enjoy your new property. Amy
★★★★★ 5/5
TrustpilotEveryone I have spoken with has been…
Everyone I have spoken with has been very professional and helpful in helping me find a rental. And very friendly I would highly recommend this agent to everyone.
Suzannah · 17 July 2024
Agent replied · 27 October 2024
Many thanks for your review Suzannah, it was great to handle your enquiry and I'm glad we could provide an exemplary service. Looking forward to dealing with you again in the future. - Oscar
★★★★★ 5/5
TrustpilotVery positive experience and good…
Very positive experience and good customer service from Henry.Efficient communication of and prompt handling and solving of any problems or issues arising.Professional and courteous. An asset to Knight Frank!
Mahatme · 28 June 2024
Agent replied · 27 October 2024
Thank you Anita, for your review. I am highly Grateful, and I hope I continue to devote myself to offering high quality service as your property manager. Thank you very much once again.
★★★★★ 5/5
TrustpilotVery high quality service
It has been great pleasure to work with Eleanor, K&F/Bayswater office during our letting process.Thanks for extremely high quality service.
Ahmet · 20 November 2024
Agent replied · 22 December 2024
Thank you very much for leaving a review, it was a pleasure working with you too. I am sure your new tenants will have a wonderful time living in your apartment.Best wishes,Ellie
★★★★★ 5/5
GoogleWe recently rented a property through KF. We had a +ve experience throughout. They were very quick to respond any enquiries. Paperwork correct and timely. All round very +ve experience. Would defo use again / recommend to others.
Benjamin · 28 December 2023
Agent replied · 23 October 2024
Thank you so much for your review, Ben. We are really pleased you are happy with your Lettings experience, and it has been a pleasure working with you too. When you decide to buy again you know where we are! Best, Laura & the Lettings Team
★★★★★ 5/5
TrustpilotVinnie from Renewals - a star!
We have been delighted with the service by Vinnie from Renewals - highly professional, responsive, helpful, and a delight to work with. We never felt that we were just one of many generic clients. Thanks, Vinnie!
Tan · 8 February 2024
Agent replied · 27 October 2024
Dear Mr Tan,Thank you for the lovely review!We managed to get there in the end! Your patience through the process is greatly appreciated.Kind regards,Vinnie
★★★★★ 5/5
GoogleSonia and the sales team have been very helpful, efficient and professional throughout the sale process. I would highly recommend them.
Elisa · 2 November 2024
Agent replied · 9 November 2024
Thank you Elisa for your kind words. Glad that we finally got it over the line for you and wish you all the best with your move.
★★★★★ 5/5
TrustpilotVinnie from the Renewals team was…
Vinnie from the Renewals team was fantastic! He was professional, efficient, and made the whole process smooth and stress-free. Highly recommend his services!
Hayat · 2 October 2024
Agent replied · 27 October 2024
Dear Hayat,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotAs ever Debbie and the renewals team…
As ever Debbie and the renewals team did an excellent job in renewing my lease. Was most impressed by Dan who has recently joined. Peter Chaplin
Peter · 14 August 2024
Agent replied · 27 October 2024
Thank you Peter, always a pleasure dealing with you.
★★★★★ 5/5
TrustpilotThey’re the best!
Michal and the KF Lettings team are a pleasure to work with and I’d never consider using another agent. Can’t speak highly enough about the service they provide!
David · 9 July 2024
Agent replied · 27 October 2024
Hi David, thank you for your kind words. As always, it has been a pleasure working with you and we look forward to working together again in the future. Please do not hesitate to get in touch should you need anything.Kind Regards,Michal, Natalie and Gaia
★★★★★ 4/5
TrustpilotGood management service
We've been using KF property management services since 2010 and are very satisfied. In recent years, their property manager, Shantel Sikanartey, has helped to maintain our property in good shape. Will stay with KF.
DR · 13 March 2024
Agent replied · 27 October 2024
Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need my assistance in the future, please don't hesitate to reach out.Warm regards,Shantel
★★★★★ 5/5
TrustpilotI was helpedby an incredibly efficient
I was helpedby an incredibly efficient, transparent and reactive person.Her professionalism has been key in every step of my lease.
Guillaume · 13 November 2024
Agent replied · 22 December 2024
Hi Guillaume,Such a pleasure to work with you and to meet you!I hope you love your stay here,All the best,Ines
★★★★★ 5/5
TrustpilotTrustworthy team and amazing service
Jared and James are a top class tier team! Very professional, reliable and trustworthy!They found fantastic tenants for our beautiful penthouse. Very happy with the service provided! Highly recommended!
Cristina · 18 June 2024
Agent replied · 27 October 2024
Dear Cristina, Thank you for your kind words, it has been a pleasure working with yourself and Alex and we are so pleased you are happy with the tenant we found. Look forward to speaking soon. Very best,Jared
★★★★★ 5/5
TrustpilotGood Customer Service
Very helpful accounts support from Ehteshaam Ahmed, polite, efficient and prompt response in dealing with my request, which is consistent with the service I receive from Knight Frank.
Karen · 1 July 2024
Agent replied · 27 October 2024
Thank you very much for your glowing review Karen! It was a pleasure assisting you and I look forward to continuing to provide the service you have come to expect from Knight Frank
★★★★★ 5/5
TrustpilotThe entire team members are so helpful
The entire team members are so helpful! From the agent, Michal Bocian, client team Kenny to the ongoing service team Anik Ruparelia. They are very responsive to my request and try their best to help!
B · 15 February 2024
Agent replied · 27 October 2024
Thank you so much for your kind review Bin, we will do our best to continue this service through all our departments!Best wishes, Michal, Kenny and Anik
★★★★★ 5/5
TrustpilotThe best experience!
Had the best experience working with Sophie Alexander; a consummate professional who made the whole search so much less stressful than I’ve experienced elsewhere. She’s a credit to KF!
CG · 12 June 2024
Agent replied · 27 October 2024
Hi Charlotte, thank you so much for your kind words! It was an absolute pleasure meeting and working with you. I hope you settle in well to your new home.Sophie
★★★★★ 5/5
TrustpilotOur renewal Negotiator
Our renewal Negotiator - Vinoath has done a great job during the negotiation with the new tenant. He is very responsive and willing to offer his help
Fei · 13 July 2024
Agent replied · 27 October 2024
Dear Fei,Thank you for the kind words.It was a pleasure to assist you.Kind regards,Vinnie
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