Trusted Agent profile · Merton

Hamptons Wimbledon Sales reviews in Merton

4.3

★★★★★ Great

1,571 reviews across 2 platforms

Hampton House High Street, London, SW19 5BA, Merton, SW19 5BA

Hamptons's office in Merton, at Hampton House High Street, is rated 4.3 out of 5 across 1,571 reviews on two platforms, including 157 Google reviews rated 4.8.

Google logo

4.8 / 5

157

Reviews on Google

This office

Trustpilot logo

1,414

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Merton office, from every platform, shown as written. First names only.

4/5

Trustpilot

Old Listed Country House

Very friendly and approachable team. Willing to adapt to our requests, listen and respond. Very good brochures printed. Online advertising constantly up dated and feedback. We were told about viewings in good time and also given ideas regarding what we could do to improve the house. They were all very diligent and hard working. Hamptons in Headington lead by Heather were extremely good estate agents and they all Genuinely wanted to sell our house and were extremely professional.

Claire · 6 December 2025

5/5

Trustpilot

Fabulous experience - thank you to our Property Manager!

We have recently become tenants in a rental property of Hamptons. We’ve only got good things to say about the service. Our property manager, Mandy, has been brilliant in answering any questions we might have and arranging people to pop in should any small issues arise at a prompt speed. Thank you so much!

Flora · 28 September 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a lovely review. We're delighted to hear that you've had such a positive experience since moving into your new home. It's great to know that Mandy has been so helpful and responsive, and that she's been able to quickly assist whenever you've had any questions or needed support. I'll be sure to pass your kind comments on to Mandy, who I'm sure will really appreciate the recognition. We wish you all the best in your new home and hope you continue to enjoy your tenancy with us

5/5

Google

Hamptons is top notch. We have used various agents in Wimbledon over the years to sell, buy and rent and Hamptons is our favourite! They stay on top of everything and their communication is brilliant. Professional and honest group of people. Fenella, Tara and especially Jess are outstanding! We worked with Jess a lot and can’t say enough great to things about her. She worked relentlessly for us and always kept us updated. Super kind and friendly too. Highly recommend this office!

Helena · 11 October 2024

Agent replied · 23 October 2024

Thank you for the great feedback Helena. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Wimbledon was exceptional. The team will be pleased to read your review!

5/5

Trustpilot

Outstanding Service

Mel and her team at Hamptons in North Dulwich were outstanding throughout the sale of our property. Even during a period when selling was far from straightforward, they worked tirelessly and ultimately secured the price we were hoping for on our home in Herne Hill. Their professional service and commitment truly impressed us, and we would highly recommend them for any property sale or purchase in the Dulwich or Herne Hill area.

Markus · 5 January 2026

5/5

Trustpilot

Big thanks to my Property Manager: Nikki Cullen

Big thanks to Nikki Cullen who has been my Property Manager for a few years now and during that time has been proactive and reliable meaning I rarely need to get involved which for any landlord is exactly what you want. Issues are dealt with swiftly and I always have complete confidence that my property is in safe hands.

Richard · 13 April 2026

5/5

Google

Richard and John went out of their way to ensure a smooth house sale for us, which was especially important as we were based overseas.

Ingrid · 9 April 2026

Agent replied · 16 April 2026

Thank you for your kind words! It was our pleasure to assist you with your house sale, even from overseas. We always strive to provide exceptional service to all of our clients. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Great Property Management

Great experience with Hamptons and our property manger Danish Ashraf. We’ve been renting for years and have dealt with quite a few property managers, but this was by far the best experience we’ve had. Danish was always incredibly responsive, quick to resolve any issues that came up, and consistently friendly and professional throughout our tenancy.

Ellie · 22 April 2026

5/5

Google

Tara Howard is amazing and very kind person. She was helping me to find the flat, and I really appreciate her honesty as the Landlord thinks to sale the flat, she told me straight away. I know that the rest of the agency don't share this information! If you are looking for a flat just ask her and I am 100% sure she will help with it so quickly and professionally. Well done !

Violetta · 11 October 2024

Agent replied · 11 October 2026

Thank you for your wonderful review Violetta. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

Highly recommend Hamptons Wimbledon. Richard, Kasper, John and Cherry were all wonderful throughout the whole process. If you're looking for an agent that invests time, money and care into selling your home then these guys are for you. Thank you to the whole team.

Jay · 11 October 2025

Agent replied · 23 November 2024

Thank you for taking the time to leave us a review Jay. We are so pleased to know that the team provided you with a high level of service!

5/5

Trustpilot

Incredibly happy with Hamptons Balham

We have been incredibly happy with our experience of selling our house through Hamptons Balham. Tom and Jack were the main estate agents we worked with. Also loved their photographer Bo who spent over an hour and a half getting excellent photos and a detailed floor plan (a lot of estate agencies won’t spend that type of money and time on the house marketing). Davina was also fab.

Rowina · 23 December 2025

5/5

Trustpilot

Juan Elkington

Juan Elkington, based at the Maidenhead office has been an excellent Property Manager: professional, approachable, and highly responsive. He communicates clearly, deals with issues promptly, and makes everything as straightforward as possible. A pleasure to work with and a real asset to the team."

G · 5 October 2026

Agent replied · 10 October 2026

Thank you for taking the time to leave such a wonderful review. We are delighted to hear about your positive experience with Juan and the Maidenhead Property Management team. Providing a professional, responsive and approachable service is incredibly important to us, and it's fantastic to know that Juan's clear communication and prompt handling of matters have made managing your property as straightforward as possible. Your kind words about Juan being a real asset to the team are greatly appreciated, and we will be sure to share your feedback with him and his colleagues. Thank you again for your recommendation and for choosing Hamptons.

5/5

Trustpilot

Hamptons have been the letting and…

Hamptons have been the letting and managing agent for our studio flat in Kensington for 17 years, they have always been very focused, helpful and attentive. They have overseen the change over of tenants smoothly and swiftly, as well as any re-decorating and building works. I cannot rate the service too highly especially the staff who are currently managing the flat for us at the moment.

Frances · 7 May 2026

Agent replied · 24 June 2026

Thank you for your lovely review. We are so pleased to hear that you were satisfied with the service you received. Providing a professional and positive experience for our clients is extremely important to us, so it is always encouraging to receive such kind feedback. Your comments are very much appreciated and will be shared with the team. Thank you again for taking the time to leave your review.

5/5

Trustpilot

Property management

Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.

Peter · 18 March 2026

5/5

Trustpilot

Very pleased

We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.

Andreina · 3 September 2026

Agent replied · 24 September 2026

Thank you for taking the time to leave such a fantastic review. We are delighted to hear that you have enjoyed such a positive experience during your tenancy with Hamptons. It's especially pleasing to learn that Patryk has provided prompt, thorough and reliable support whenever issues have arisen. Providing responsive property management and ensuring concerns are resolved efficiently are key priorities for us, so it is wonderful to know that Patryk's service has had such a positive impact on your experience over the past year. We will be sure to pass your kind comments on to Patryk, who I know will be very pleased to receive this recognition. Thank you again for your feedback and for choosing Hamptons.

5/5

Trustpilot

Hamptons - Excellent Tenant Experience

Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.

Michael · 26 June 2026

Agent replied · 24 September 2026

Thank you for taking the time to leave such a positive review. We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance. We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections. Your feedback is greatly appreciated

5/5

Trustpilot

recently moved into a property

I have recently moved into a property managed by Hamptons, my property manager Danish Ashraf has been very attentive in helping address some minor issues at the property. Danish is always prompt in responding to emails and phone calls. I am very pleased with the service provided by Hamptons.

Virginia · 28 April 2026

5/5

Google

Tara Howard is amazing and very kind person. She was helping me to find the flat, and I really appreciate her honesty as the Landlord thinks to sale the flat, she told me straight away. I know that the rest of the agency don't share this information! If you are looking for a flat just ask her and I am 100% sure she will help with it so quickly and professionally. Well done !

Violetta · 25 July 2024

Agent replied · 23 October 2024

Thank you for your wonderful review Violetta. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

4/5

Trustpilot

Patryk has been helpful and efficient…

Patryk has been helpful and efficient in sorting out a mess left by other colleagues. He has been a temporary property manager so I can only speak of a couple of experiences and not his longer term management, but would welcome him being given the chance to prove himself in the longer term role.

Tim · 12 March 2026

5/5

Trustpilot

Apartment 5 West Wing SL4 3TD Windsor

We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.

Mustafa · 2 June 2026

Agent replied · 24 June 2026

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you had a positive experience with our team. Providing excellent customer service is extremely important to us, so it is always rewarding to receive such positive feedback. Your kind comments will be shared with the team, who will be pleased to know that their efforts have been appreciated. Thank you again for your review and for choosing Hamptons.

5/5

Google

I rented a flat through Hamptons Wimbledon for more than 3 years. The provided service was exceptional. The team are highly customer-oriented, professional and honest. Hamptons team led the process fast, smooth and hustle free for both a landlord and us as a tenant. If something was not clear for us we just asked and every tiny detail was explained explicitly well. Even though I’m not renting a flat anymore, I recently asked for a historical record of our previous tenancy. Once again, the team was lightning fast with their help and kindhearted support. A special shout-out to Fenella Hunt, Sara-Louise Wood, Jessica Slatter, Natasha Reddy, Elizabeth Montoya, Stephanie Silva, Carlee Parsons, Dimitra Gkotzailia for previous and current cooperation. I highly recommend Hamptons Wimbledon as your honest and excellent partner!

Stanislav · 9 December 2025

Agent replied · 23 October 2024

Thank you for taking the time to leave such a kind review! It was a pleasure to work with you for over 3 years and we're happy to hear that our team provided exceptional service. We pride ourselves on being customer-oriented, professional, and honest, and it's truly rewarding to know that we were able to make the rental process smooth and hassle-free for you. We're always here to help, so don't hesitate to reach out for any future needs. Thank you for recommending Hamptons Wimbledon as a trustworthy partner. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

The service was great and I rented the flat very quickly. Thank you Fenella and Javerna for all your help.

Simone · 16 March 2026

Agent replied · 16 April 2026

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We rented our new home with the help of Hamptons and specifically with Javerna, we are extremely pleased with the professionalism and patience she had with our numerous questions. I highly recommend her! If we need to again, we will definitely seek her out. The process was simple and easy and saved us a lot of stress and worries when renting our new home. Thank you!

Елица · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled that Javerna provided such excellent service during your home rental process. Our team strives to make things simple and stress-free for our clients. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Very efficient

Very efficient and responsive to requests from our tenants and sourcing the correct tradesmen to sort issues in a quick and timely manner and at a competitive cost. Particular mention to Mandy and Patryk who are superb

Anna · 30 September 2026

Agent replied · 10 October 2026

Thank you for your kind review. We're delighted to hear that you have found our service efficient, responsive and reliable. Providing prompt support for both landlords and tenants, while sourcing trusted contractors who deliver quality work at a competitive cost, is something we work hard to achieve, so it's wonderful to know this has been reflected in your experience. A special thank you for recognising Mandy and Patryk. They will be absolutely delighted to hear your feedback and to know their hard work, dedication and attention to detail have made such a positive difference. We truly appreciate your support and thank you for taking the time to share your experience.

5/5

Trustpilot

A Positive Experience as a Tenant

For many years I continue to have a positive experience with Hamptons. My property manager (Danish Ashraf) has always been responsive, professional, and helpful, particularly when recently dealing with a leak and arranging the replacement of a boiler and shower. Communication has been excellent throughout, and I would happily recommend their property management services.

Emel · 1 June 2026

Agent replied · 24 June 2026

Thank you for your kind review. We are delighted that you had a positive experience with us and appreciate you taking the time to share your feedback. It is always rewarding to hear when our team's efforts have made a difference and delivered the level of service we strive to provide. Your comments are greatly appreciated and will be shared with the team. Thank you again for your valued feedback.

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