Trusted Agent profile · Merton

Dexters Wimbledon reviews in Merton

4.4

★★★★★ Great

2,253 reviews across 3 platforms

12 The Broadway, Wimbledon, SW19 1RF, Merton, SW19 1RF

Dexters's office in Merton, at 12 The Broadway, is rated 4.4 out of 5 across 2,253 reviews on three platforms, including 383 Google reviews rated 4.9.

Google logo

4.9 / 5

383

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

1,867

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Merton office, from every platform, shown as written. First names only.

5/5

Trustpilot

Highly recommend Dexters

Dexters are an exceptional estate agents, who put their tenants and future tenants first and are rapid with responses and getting things done. We would like to say a big thanks to Paul (Hendon) who was extremely excellent at getting us our lovely home.

SA · 29 July 2023

Agent replied · 22 October 2024

Dear SA, It’s great to hear that you have had a brilliant experience with our Hendon office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Rachelle Cambell has been an awesome…

Rachelle Cambell has been an awesome support getting a new property, making it easy and quick. She was so professional and kind. Really appreciate her good job and been such a great person .I would highly recommend Rachelle to anyone. Thank you

Alexander · 19 September 2023

Agent replied · 22 October 2024

Dear Alexander, It’s great to hear that you have had a brilliant experience with Rachelle. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

I've been looking for properties to…

I've been looking for properties to rent for a few weeks and calling up multiple estate agents can be very stressful and tiring, however I had a great experience with Dexters today. Lewis Elliot was incredibly friendly & helpful over the phone, top tier experience!

Dami · 30 June 2023

Agent replied · 22 October 2024

Dear Dami, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Straightforward and efficient

Bailey has been super helpful with all things when it comes to managing the property I was renting. She's straightforward and gets things done which is always appreciated it. Easy to communicate with and efficient.

Marina · 26 February 2024

Agent replied · 22 October 2024

Dear Marina, Thank you for taking the time to leave a lovely review regarding Bailey. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters have managed my property for…

Dexters have managed my property for rent for the past seven years and, through thick and thin - including the wretched COVID years - have done a brilliant job no matter what issue arose (and there have been a few). The whole team, whose members have changed during this long period, have always been prompt communicating and responding. I particularly wish to single out Charlotte Alsford, who has been a fantastic support since she joined the team, including especially in dealing with the insurance company over a protracted subsidence issue. All credit to this highly professional and, what's more, adorable person.

Laurent · 27 July 2025

5/5

Google

Connor was very professional and we had a great experience with him, 10 out of 10. Many thanks for all your help.

Nadia · 15 October 2024

Agent replied · 22 October 2024

Dear Nadia, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma

5/5

Google

I recently had the pleasure of engaging with Dexters Wimbledon as my estate agent for the purchase of a property. I must commend Simon, the branch director, for his exceptional professionalism and adept handling of challenging situations that arose during the transaction. Despite encountering issues such as funds not reaching the seller's account on the completion date, Simon demonstrated remarkable skill and ensured that I received my keys promptly. His personable approach and proactive assistance throughout the process were truly commendable. I highly recommend Dexters Wimbledon for their outstanding service and the expertise they bring to the real estate industry.

Grace · 25 April 2024

Agent replied · 22 October 2024

Dear Grace, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

A big thank you to Rai Gega, our Tenancy Manager

He was helpul and supportive during our recent tenancy renewal in Hanwell and also managed a quick turn-around, so that our tenancy was renewed in less than a month.

Loredana · 18 September 2026

5/5

Trustpilot

As a contractor, GSP Property Maintenance

As a contractor, I highly recommend Donalina Gargrupe‘a services. She is very professional and knowledgeable. Always helpful and friendly, when it comes to handling difficult situations she handles the situation very well, managing the communication between both parties, super friendly.

Nadeesha · 31 October 2023

Agent replied · 22 October 2024

Dear Steven, Thank you for your kind words and for leaving a 5* review. We are so pleased that your experience with us couldn’t have been any better and Donalina will be thrilled to read this. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

We had a window in our flat…

We had a window in our flat unexpectedly shatter this week, which ended up being more stressful than we anticipated due to delays and confusion around getting it repaired. Throughout the whole situation, Ryan Campbell, the property manager was absolutely fantastic. He took the time to listen to both me and my housemate, offered clear and practical advice, and made sure we felt genuinely supported.

Rose · 19 December 2025

5/5

Trustpilot

I've previously been a Dexters tenant…

I've previously been a Dexters tenant since 2022 and whilst I have concluded my tenancy with them, I'd like to give Olivia Singham a big shout out for being so helpful in processing the end of my tenancy. She is very proactive and responsive, very flexible in terms of the demands from both the tenant and landlord side. Great job all around and many thanks!

Cristhel · 17 December 2025

5/5

Trustpilot

Olivia Singam was really helpful upon…

Olivia Singam was really helpful upon our move in! All queries were dealt with promptly and efficiently!

Charles · 17 December 2025

5/5

Google

Connor was fantastic and couldn’t do enough for you. I really recommend Dexter’s, they were speedy, effective and really happy to help

Andrew · 8 October 2024

Agent replied · 22 October 2024

Dear Andrew, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Trustpilot

Joe was really helpful throughout the…

Joe was really helpful throughout the entire renting process, keeping in contact with updates regularly. He was direct and honest with his thoughts and turned around the listing in a speedy fashion. I'd definitely recommend.

David · 15 February 2024

Agent replied · 22 October 2024

Dear David, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Thanks Natasha and team

We have been renting the same property for the past five years and since the beginning, Natasha Bedenik and her team have always been very kind, polite, helpful and efficient. Thank you Natasha, Saad, Indrit and others. MD & KP.

MD · 24 October 2023

Agent replied · 22 October 2024

Dear MD, Thank you for taking the time to leave such a greatreview, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

We had a really great experience with Dexters buying our first property. They were always on hand to give us advice and liaising professionally with all the moving parts buying a house brings. Big shoutout to Gabriel, Verity and Megan for supporting us through the process. I would highly recommend their service!

Rebecca · 23 October 2022

Agent replied · 22 October 2024

Dear Rebecca, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Consistently good service from Dexters with regular updates and thorough property inspections. Particular thanks to Jamie and his team who renovated and re-let our apartment without us having to be there or oversee any of the work. Would highly recommend.

Trisha · 23 October 2023

Agent replied · 22 October 2024

Dear Trisha, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Wimbledon office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexter’s Wimbledon have been great in our search for our new home. Emma has been amazing in not only her knowledge of the properties but also knowing what we want and advising in next steps. Really enjoying working with her

Becca · 23 October 2023

Agent replied · 22 October 2024

Dear Becca, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

excellent service

I would highly highly recommend coming to dexters, the staff here are incredible especially Khadija in the city and east team 3, she gave excellent service and helped answer all my enquiries and now all my issues are solved!

Sameeya · 15 November 2023

Agent replied · 22 October 2024

Dear Sameeya, Thank you for taking the time to leave a lovely review regarding Khadija. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Ella from Dexters

Ella, as always is a great Representative for Dexters. Always polite, knowledgeable and helpful.

Steve · 20 May 2026

Agent replied · 28 May 2026

Dear Steve, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma

5/5

Google

Dexters look after our small buy to let portfolio in Wimbledon. I have found them to be professional, Freindly and hard working. Mark and his team care about their clients and help us maximise the return whilst navigating the requirements as a landlord. The in-house property management is a breath of fresh air compared to an external function.

Bijan · 12 January 2022

Agent replied · 11 January 2025

Dear Bijan, Thank you for your review, and mentioning your experience with Mark in our Wimbledon office. We strive in offering the best service and we look forward to seeing you again in one of our offices. Kind Regards, Asma Chughtai Customer Relations Team

1/5

Trustpilot

Disappointed !

Ed******. One of the sneakiest agent.He harassed us to let people do some works and we found out that they have been using utilities and had us pay for it. Hundreds of pounds...He just kept ignoring phone calls and emails and randomly replying to say that he is discussing with the company to get us paid back.I wouldn't trust dexters agents. They will lie to you and make you believe that you're having a good deal (e.g. asking to not discuss rent with neighbours, which I did obviously and literally had a group chat) then harass you to leave them a review on-line. SMH.And if the review is not positive, they will try to get it removed!

Ff · 8 April 2024

Agent replied · 22 October 2024

Dear FF, I am sorry to read your 1* review comments. I understand you are already in contact with our Area Director. Kind regards, Asma, Customer Relations Team

5/5

Google

The team at Dexters is brilliant, especially Megan. She's been amazing in supporting me with my search as a first time buyer.

Meghana · 1 October 2024

Agent replied · 22 October 2024

Dear Meghana, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

The Team made it extremely easy to move…

The Team made it extremely easy to move in. They addressed all of our concerns quickly and efficiently. Petros was always on hand to talk and he listened with ease.

Rohan · 16 May 2024

Agent replied · 22 October 2024

Dear Rohan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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