Trusted Agent profile · Merton

Dexters Wimbledon reviews in Merton

4.4

★★★★★ Great

2,257 reviews across 3 platforms

12 The Broadway, Wimbledon, SW19 1RF, Merton, SW19 1RF

Dexters's office in Merton, at 12 The Broadway, is rated 4.4 out of 5 across 2,257 reviews on three platforms, including 383 Google reviews rated 4.9.

Google logo

4.9 / 5

383

Reviews on Google

This office

Facebook logo

3.7 / 5

3

Reviews on Facebook

Business-wide

Trustpilot logo

1,871

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Merton office, from every platform, shown as written. First names only.

5/5

Trustpilot

I dealt with Alistair Mclean at Dexters…

I dealt with Alistair Mclean at Dexters and he was very helpful throughout the process, as a solicitor acting to have great team work makes the transaction a dream for all parties involved. I very much hope to work with Alistair again as the clients are very happy with the process which is our main objective

Sarah · 23 September 2022

Agent replied · 22 October 2024

Dear Sarah, Thank you for taking the time to leave a wonderful 5 star Trustpilot review. Alistair will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Jago was very proactive in helping me find a house to rent. Although I didn't end up signing a contract with him, I still recommend him without hesitation.

Byungdoo · 23 August 2024

Agent replied · 22 October 2024

Dear Byungdoo, Thank you for leaving a wonderful 5 star Google review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters have managed my properties for…

Dexters have managed my properties for over 20 years and I’m very happy with their management service. Sheikh Moksin and his team are great and I value their advice.

Aileen · 6 August 2024

Agent replied · 22 October 2024

Dear Alieen, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Lee Porter is amazing

Lee Porter is amazing, she has helped me with all my requests. She is professional, empathetic and thorough. I am happy to have Lee in my corner when it comes to day to day management/maintenance of the property.Steven Hewitt is also good.

Ayo · 21 November 2023

Agent replied · 22 October 2024

Dear Ayo, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent communication at the end of…

Excellent communication at the end of our tenancy. Everything is resolved and agreed incredibly quickly with no deductions or anything. They even helped us sort out the problem with the cleaners who failed to clean the property adequately. Thank you Olivier Babylone

Ascherl · 15 November 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

On point

Petros was always on top of any enquiries we made throughout our tenancy. Dexters as a whole was always accommodating and communication was thorough and swift. This was also down to Petros as well

Craig · 3 May 2024

Agent replied · 22 October 2024

Dear Craig Thank you for taking the time to leave a lovely review regarding Petros. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

They asked me to write a review

They asked me to write a review, so here is my honest experience.

SY · 18 June 2026

Agent replied · 24 June 2026

I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations

5/5

Google

Dexters Wimbledon (Conor and Verity) in particular have been fabulous at selling our flat. We’d had it on with another agent for two months with no luck and Conor sold it - at asking price - in just a week! Verity helped us through the sale process. She liaised between us, the buyers and our respective solicitors. She kept us up to date, chased where needed and had the patience of a saint! I can’t recommend them highly enough.

Kate · 24 June 2024

Agent replied · 22 October 2024

Dear Kate, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Amazing people and human interactions

Amazing people and human interactions. Suzy Salah is a credit to her team and always there when we need her. Dexters really know how to choose their people and it goes to show with the great team behind her. Thank you all

Mahmoud · 10 November 2023

Agent replied · 22 October 2024

Dear Mahmoud, Thank you for taking the time to leave a wonderful 5* Google review. Suzy will be thrilled to read your kind comments. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Conor was fantastic! He made the whole process seamless and stress-free, helping us find the perfect property. Highly recommend his professional and friendly service!

Hamish · 18 October 2024

Agent replied · 22 October 2024

Dear Hamish, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards, Asma

4/5

Trustpilot

Letting our property...

We are letting our property and our property manager Shazia Khan has been great - she is organised, responsive and friendly. We feel that any issues with our property are dealt with quickly and effectively, which gives us peace of mind.

Steph · 27 November 2023

Agent replied · 22 October 2024

Dear Steph, Thank you for your kind comments regarding the team and your feedback. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent estate agent…

I had the opportunity to work with Alistair Maclean concerning a sale transaction. He was consistently excellent throughout the matter and we managed to exchange contracts soon. I have no hesitation in recommending Alistair and his team to anyone

Sanjee · 8 January 2024

Agent replied · 22 October 2024

Dear Sanjee, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Fantastic experience

Really fantastic overall service from Dexters with quick engaging responses to all our needs. Particular thanks to Jhodi Fisher and Annie Hagon, for expert communication and services. Used a few letting agents before and Dexters has surpassed all of them for my Fiancée and I! Very pleased!

Jake · 19 June 2023

Agent replied · 22 October 2024

Dear Jake, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I recently collaborated with Ella Radford from Dexters, Wimbledon, along with my partner and his brother, to find and settle into a new rented flat. We were thoroughly impressed by the level of service and professionalism we experienced throughout the entire process. Ella promptly communicated our needs to the landlord, making the process more comfortable for us. We truly appreciated her assistance and positive attitude towards her job. Whenever I had questions or needed clarification, Ella responded promptly and kept me informed at every step. This proactive approach not only provided peace of mind but also showcased her dedication to ensuring a smooth experience. Overall, we are highly satisfied with Ella's service and wholeheartedly recommend her to anyone seeking a reliable and dedicated lettings consultant. Her expertise, integrity, and genuine passion for helping clients find their home truly distinguish her.

Jana · 25 May 2024

Agent replied · 22 October 2024

Dear Jana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service from Ella and the team. We wish you all the best with your onward move. Kind regards, Asma, Customer Relations Team

5/5

Google

Very professional team. Big thanks to Megan and Verity who kept us updated on every step of the process and made sure that the purchase was completed within the planned timeline. Can't recommend them enough if you are looking to sell/buy property.

Olga · 23 October 2023

Agent replied · 22 October 2024

Dear Olga, We really appreciate you taking the time to leave such lovely comments about Megan and Verity. They will be so pleased to read your 5 star review. Please do not hesitate to contact us if we can be of further assistance. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Louis Preston - Property Manager

Louis Preston is the property manager for the flat I have lived in for the past 2 years. Diligent, responsive and always willing to help. Great experience so far!

Yana · 13 July 2024

Agent replied · 22 October 2024

Dear Yana, Thank you for your kind comments regarding Louis and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

100% DO NOT TRUST THIS LETTING AGENCY

We struggled immensely with an unscrupulous, fraudulent and absentee landlord (who resides in Dubai, literally a different continent) and had a litany of serious issues with our properly. None of these were remedied and relationships broke down with the landlord who claimed he was struggling to manage the property. We had toxic mould, plumbing and dangerous electrical issues which were only worsening. When raised with the letting agent, appealing for their help, our concerns were ignored and they sided completely with the absentee landlord. This led to us being forced to end the tenancy early and we are now facing issues with getting our deposit back and dexters have been incredibly unhelpful and combative in their nature. They have shown zero care for their tenants and only care about putting money in their own pockets. DO NOT TRUST THIS LETTING AGENCY.

Sophia · 17 May 2024

Agent replied · 22 October 2024

Dear Sophia, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at customerrelations@dexters.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexters Property Management

I have been using the property management services of Dexters (previously Fields) for twelve years now. I have been impressed with the service that I have received, hence still being with them after so many years. I am very happy with the service that I am receiving from Jamilah Al-Sahar who is very responsive to both my tenants and to me. She is pro-active in getting things done in a timely, professional and friendly manner.

Mike · 13 August 2024

Agent replied · 22 October 2024

Dear Mike, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Dexter's Letting Review

I have been renting my flat for a dozen years with Dexters and overall they are good at what they do, and generally get rents in on time. My flat is agent-managed so the team is generally responsive and get things done well. ParWhen things are amiss, the management of Dexters come into play and they solve problems which is great. I've most recently been working with property manager Bailey and she's been great at finding the right contractors at the right prices to get things done to a satisfactory level.I intend to continue to let my flat with Dexters.

Roger · 16 May 2024

Agent replied · 22 October 2024

Dear Roger, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Jessica- Joy Beau- Wright and Donalina Gargrupe - Property managers

Many thanks to Jessica- Joy Beau- Wright and Donalina Gargrupe - Property Managers who are always extremely helpful and responsive. We know that any issues with our property are dealt effectively and quickly. Thank you ladies for your professional service!

Customer · 29 November 2023

Agent replied · 22 October 2024

Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Excellent Property Management

I can't recommend Dexters Property Management highly enough thanks to Tallulah. She has been absolutely fantastic: incredibly efficient, always fast to respond, and always got a solution. She's made the stress of moving into a new place with several teething problems so much better. Superb service.

Edward · 27 June 2023

Agent replied · 22 October 2024

Dear Edward, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Emma Kilpin has been fantastic and attentive throughout our search for a new property. Having spoken to many estate agents during our lengthy search, Emma has been head and shoulders above the rest.

Robert · 25 April 2024

Agent replied · 22 October 2024

Dear Robert, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Thank you to Georgina and the team at Dexters

I wanted to say thank you to Georgina McConnell and her team at Dexters for their excellent service over the last few years. It's great to have a team I can rely on to manage my properties while I am living abroad

Garry · 10 October 2023

Agent replied · 22 October 2024

Dear Garry,We really appreciate you taking the time to leave such lovely comments about Georgina. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Responsive and proactive so far!

Since moving into a new rental property in recent weeks Caitlin and Donalina from the team have been very responsive and proactive in getting in the contractors to assess works needed. Looking forward to hopefully resolving issues speedily from here!

Dariush · 23 November 2023

Agent replied · 22 October 2024

Dear Dariush, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your home. Kind regards, Asma Chughtai, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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