Trusted Agent profile · Merton
★★★★★
2,229 reviews across 2 platforms
84 London Road, Morden, London, SM4 5BA, Merton, SM4 5BA
Part of Andrews, see every office.
Andrews's office in Merton, at 84 London Road, is rated 4.8 out of 5 across 2,229 reviews on two platforms, including 221 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Andrews Morden hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Merton.
Andrews Merton won ESTAS awards in three years, most recently 2021.
ESTAS winner in three years: 2021, 2020, 2019.
2021 1 Bronze ESTAS 2021 winners
2020 1 Silver and 1 Bronze ESTAS 2020 winners
2019 1 Bronze ESTAS 2019 winners
Source: ESTAS winners lists, as published, linked by year.
Every review we hold for the Merton office, from every platform, shown as written. First names only.
4/5
TrustpilotI found the whole team extremely professional
I found the whole team extremely professional and willing to support my many requests.As a buyer one often feels back footed as the agent represents the seller - this agency manages to find the right balance and I thank them for that - its a rare quality.
5/5
TrustpilotQuick Easy Process
We had a house viewing with Jasmine and she was really friendly and let us have all the time we needed to really view the property. She wasn’t pushy and didn’t match us around the house like many other estate agents do.
5/5
TrustpilotExceptional!
Today I had the amazing opportunity to meet Nancy who showed me around some fantastic new build apartments. Her expertise and manner was exceptional and she really made me feel at ease as this was my first time viewing properties. I cannot wait to build a relationship with this agency!
5/5
TrustpilotI've viewed three properties now with…
I've viewed three properties now with James from AndrewsHe is very friendly yet professional it's like looking at a house with a friend.We are very impressed with their commitment to buyers and sellers would not hesitate to recommend them for selling or buying
5/5
TrustpilotGreat Service
I had three separate viewings with Georgia across an afternoon and was really happy with the service. She was helpful when discussing options and benefits for each property, listened to, and dealt with any queries I had, and provided me with extra details for all. Really helpful.
5/5
TrustpilotGreat experience from beginning to end
Great experience from beginning to end. It was an easy decision to make upon meeting Drew. His valuation was ambitious but achievable and was backed with strategy and date. I felt at all times he had my best interest at heart. Thank you to the whole team.
5/5
TrustpilotWe were looking for a property recently…
We were looking for a property recently and Michael has done a great job taking us starting with a viewing to moving into the flat. It was all a well explained process with clear steps and well automated too. Can highly recommend this agency
5/5
TrustpilotWe had a great experience purchasing…
We had a great experience purchasing through Andrews with all agents that we spoke to. Our main dealings were with Katie Maggs who was amazing and very friendly. She was especially great whenever dealings were slowing - she kept regular contact with us, as well as both ours and the vendors solicitors.
4/5
GoogleThe Team have consistently done a great job. Overall well done. Thank you Lorna, Jay and the whole Team .
5/5
TrustpilotMorden branch of Andrews estate agents
Dealt with a gentleman from Andrews in Morden called Brian Barnsby that sold a property for my parents, he was extremely professional never kept us wondering what was happening, he was on top of things and always kept us informed .I would definitely use him again.Anthony
5/5
TrustpilotAndrews has been my letting Estate…
Andrews has been my letting Estate agent for nearly 10 years and in all this time they have been very good in providing advice and support between landlord and tenants. Of all the estate agents I used in the past Andrews has been by far the most professional I used.
5/5
TrustpilotWe just move out from property rented…
We just move out from property rented from Andrews property and I need to Say that it was a pleasure to deal with Sarah. She was always very Kind and helpfull for us. Highly recomend this agency, and espesially Sarah:)
5/5
GoogleMy aunt is a first time buyer but Elvis and Katie are very helpful in every steps. Very responsive and they attended to our every requests. It has been stressful and difficult but they guided us throughout the process. A massive thank you to the team!PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotWorst estate agents I have ever dealt…
Worst estate agents I have ever dealt with by far!! Would not recommend to anyone, they are lazy and useless.
1/06/2022 - Hi Megan, sorry to hear about this. We'd like to know more about your experience so we can learn from it - could you please contact us at wecare@andrewsonline.co.uk with a few more details so we can look into it?06/06/2022 - Hi Megan, we are yet to hear from you but are keen to find out more to see how we can help. Please contact us at wecare@andrewsonline.co.uk so we can look into this for you.
5/5
TrustpilotGreat service from Hayley Tennet
Great service from Hayley Tennet. Very reliable and communicative with us as tenants regarding any issues or queries we needed answering and good at explaining how the system works for us as first time movers. Highly recommend her services!
5/5
TrustpilotRental experience with Andrews
I have enjoyed my experience with Andrews from the moment I met Michael Villacis. He was super helpful, transparent and made himself available for any inquiries. All in all I look forward to working with Andrews to help secure the rental which works for us.
5/5
TrustpilotThey have been great and helpful from…
They have been great and helpful from the first minute until the house was sold. We couldn’t be happier with their service. If I have another house to sell (I wish I do), I would definitely use them again.
1/5
GoogleAnother poor experience at this branch I'm afraid. We went in to ask about renting a flat we saw in the window the other day and the woman in the office was very unpleasant and and aggressive in the way she spoke to us. Not sure why staff in this office seem to have such an attitude? I will ensure that I do not use Andrews again.
5/5
GoogleSameer Jamani assisted us and met us at the properties. He showed us them and assisted us through the offer and moving to our new house. The Agency helped us with problems, and they were great.
5/5
TrustpilotAbsolutely Amazing guys.
Absolutely Amazing guys.. I have enjoyed there service and I get what I wished for. They are efficient, helpful, friendly. Shout-out to Molly and Freya for there excellent customer service and helping mentality towards there clients.10/10 would recommend these guys...
5/5
TrustpilotA massive shout out to Brian!
We’ve had such a smooth process with Andrews Morden! Brian Barnsby has kept us completely informed throughout all steps of the process - he’s been available, communicative and personable! This has made the process much less stressful and we are very grateful.
5/5
TrustpilotSeamless
Seamless , professional experience
Hi Julian, thank you for taking the time to write a five star review. I am really glad to hear it was a seamless and professional experience, thank you for sharing! All the best for the future, Laura.
5/5
TrustpilotThomas & the lovely team of the Andrews…
Thomas & the lovely team of the Andrews Southfield branch are not only very pleasant to deal with, but are also very professional & reliable partners for all administrative matters related to the of my property. Keep up your brilliant work!! 5 Stars*****
5/5
TrustpilotMonika
The best company! The team work in an open and transparent way, the communication is great and very effective, I feel valued and respected as a tenant. Letting manager is always available and responds promptly to my queries and needs.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Andrews Morden won Bronze for Lettings (Landlords) in South East (Surrey) at the ESTAS 2021 awards, and 3 other industry awards since 2019.
