Wards Meopham reviews

★★★★★ 4/5

Trustpilot

Fell short of 5 Stars!

I would have liked to left 5 stars, but from the outset and throughout the sale process, there were a number of minor niggly issues that made me feel dissatisfied. Calls were rarely returned and there were issues with the for sale board. There were also issues with the property description, which I had to raise for correction. Having said this the property sold quickly, so on that point alone well done Wards of Barnehurst.

Quattro · 10 August 2024

★★★★★ 1/5

Trustpilot

It's a shame u have to put a star…

It's a shame u have to put a star because its more -100.I am writing this for my parents as they don't have Internet. I wish I could upload photos of the sickening mould they have lived with for a yr and how u done nothing u lied when writing letters and talking.Antony B***** what a waste of time he is he needs to go on a.people skills course firstly when talking to residents and saying something isn't beneficial is really not good ,obviously he has xray vision and smell o vision and thats why he felt it wasn't beneficial what a ..... you cannot blame covid for this when u sent other people out u to take photos u didn't give a damn then,even then he was useless and took photos of stuff not needed .Did u pull out a guy randomly of the street to take photos that didn't need to be taken even when they showed him he wasn't interested,u were quick enough to write letters that didn't regard anything that needed to be sorted you done absolutely nothing u pledge to look after ur tenants LIE u just want money that's all.You claimed to be leasing with Mark blamey community navigator at connect well East Kent again another LIE u ain't ,u never have spoken to him.In January u wrote a letter.Heading I hope this letter finds u well are u taking the mick.You then say it was brought to ur attention about numbers of rubbish left under the car port and to make sure garden is sorted we asked who reported this as again more LIES and again u couldn't answer but as we know the guy who ur renting this property out for has relatives round there so more bullsh** made up. You asked my parents If they had a falling out with the neighbours that was NO it was the guy that owns the house,again blaming innocent people for his mess up the list just goes on and on.They offered u medical evidence u didn't want to know again caring for ur residents NO ur Pledge means sweet FA. I have evidence to back these up these are not false allegations these are truths.it goes on and on about how bad u have really been.please feel free to contact my parents or myself to.discuss this matter or will this be brushed under the carpet as it doesn't just look bad it is bad u are a disgrace to the rental companys.U victimised and discrimainated my parents because they are pensioners and disabled and You were to lazy to help and used covid as an excuse. Shame on you.i missed out on seeing them because of the state of the place that u left them to live in because I have young kids that I couldn't have get ill with the cr*p that was happening.Never would I recommend you.

Lisa · 4 April 2021

★★★★★ 5/5

Trustpilot

Outstanding Customer Service

I have been working with Leah Peacock for the last year and a half. I had a difficult tenant and without Leahs' help, it would have caused a great deal of financial difficulties for myself.Leah went above and beyond in her role as a Property Manager. Leah always made time to get the right result for me, even on her days off she would keep me updated on what was happening.Leah is an absolute legend and I hope Wards truly appreciate the levels of service she provides for this company.I wouldn't hesitate to recommend my friends to Wards if Leah was their Property Manager.

Brian · 31 March 2021

★★★★★ 5/5

Trustpilot

Best agent found in Ashford

Best company I found in Ashford and extraordinary service. My agent was Kayleigh. She was extremely precise and helpful. No pressure. Process was exceptionally smooth and ideal. Very adaptable during sees. Entirely reliable. Profoundly recommended.Thanks Lynda for arranging the view and the requirements with land load. Quality house to live.

Sudheera · 3 April 2024

★★★★★ 5/5

Trustpilot

Would definitely recommend

Good evening, I just wanted to say that me and my partner had been looking for months for a property and I was told on numerous occasions there were 75 to 80 people going for each property. Even when the properties came on the website, I rang and didn't get a chance. I literally ran out of time and had to move out of the house I was renting as it had been sold and stayed with a couple of friends for a month..then lee churchyard contacted my partner, my partner explained to him our situation and for the first time we had a chance of actually seeing a property. Lee went out of his way and found a property which we managed to view.He has been brilliant throughout the whole process and I am so grateful to him and the staff at wards all if them are so helpful, thank you.We moved in yesterday after a long 3 stressful months of searching with no success..would definitely recommend them and thank you again lee we can finally relax. Thank you so much.

GWENDOLINE · 28 March 2021

★★★★★ 5/5

Trustpilot

Great experience for first time buyers

Just been accepted for our first family home. We had Shumila show us around a couple of houses. As first time buyers we were very nervous and didn't really know what we were doing but Shumila made us feel so comfortable and relaxed. No question felt stupid to ask. Shumila was so professional and fast with any email response or via phone. Its made our whole journey a lot easier and less stressful from start to almost finish.

Customer · 17 August 2021

★★★★★ 5/5

Trustpilot

Helpful, reassuring, communicative - thank you to Jodi

Jodi Wyncoll was our Sales Progressor when buying a house, and she has been brilliant from start to finish. She's been so on the ball, always communicative, and I've enjoyed it every time we've been on the phone together. After a pretty smooth process at the start, it took a lot of effort to get us to the point of exchange, and Jodi was a driving force in that. She was also reassuring. As a first time buyer, it's hard to know what the right thing to do is, or what's normal about the process, and what's not. She really helped with it all.

Charlotte · 25 March 2021

★★★★★ 2/5

Trustpilot

Very poor service once you decide to leave

We had let out our house through Wards for past 4 years. Everything was ok until we decided to try out another estate agent. I informed them about this and did not hear back from them for 2 weeks. After multiple phone calls/emails later, the manager of this person who I was dealing with contacted me and waived off one month of my notice period out of 3, for not getting back to me on time. There after I contacted this manager multiple times in order to get current tenancy information send out to the new agent. Almost all of my emails had a delay of 2 weeks to get a reply. That too after couple of times follow up. In the end, I just used to telephone wards customer care instead of dealing with this person. For the 4 years with them, it was very bad experience in the end and now will never go back to them due to this reason.

Midhun · 19 March 2021

★★★★★ 5/5

Trustpilot

Walderslade Office Kim Senior Sales Progressor

Just can't praise Kim Batchelor enough - I really put her through the mill dealing with an exceptionally difficult and very complicated (to say the very least!!) move which am now due to complete on next week. Kim not only got my purchase through, but also had to deal with my frantic calls/tears/and frustration whilst going through marriage breakup and helped me keep sane with her calm and empathic manner which got it all done - I can't thank her enough. I also want to say what an absolutely amazing team the whole Walderslade office are - particularly Kenny Branch Partner and Sam - Marketing Consultant who knew the type of house I was looking for and found my perfect home for my new start! Like Kim, they have been though my traumatic journey into my new home and cannot recommend the whole team highly enough. Bad press sometimes with Estate Agents, but the whole team at Walderslade Office certainly went well over and beyond. They are an outstanding team who I thoroughly recommend wholeheartedly. Thank you once again Kim, Kenny and Sam!!!!!!

Angela · 19 March 2021

★★★★★ 5/5

Trustpilot

Dealt professionally

Hi,Review is for Kim Batchelor sales progresser.All through the sale she kept us up to date from day one and keep in touch with progress where we are what is next and what will happened even times like this.I could give more stars, if I could.She was polite enough and helpful.Wards of Kent all staff was brilliant-viewing booked by Prince and Charli dealt mortgage broker.All the staff I spoke was very good.We are happy to work with their company again and again.Welldone great job

S · 18 March 2021

★★★★★ 4/5

Trustpilot

The process was quick and Harry James…

The process was quick and Harry James was able to respond to everything that I needed.

Nyarai · 13 May 2026

★★★★★ 5/5

Trustpilot

I’ve had such a great expirence with…

I’ve had such a great expirence with Wards. I know how tough last year was for not just me but for many people, and trying to find a new flat in Ramsgate after I lost my job was such a pain. I came to wards to discuss the options and what I could afford under my circumstances, James was very professional and helpful and made me feel very at ease with the whole process along with his colleagues. I’m now settled into my new flat and I can’t thank the team enough.

Will · 16 March 2021

★★★★★ 5/5

Trustpilot

Outstanding service

My partner and I have both used Wards to sell our properties. Shane and his team have been outstanding. As we had two properties to sell and moving together in to one, the timings involved were difficult to manage. Wards worked hard from the beginning with excellent marketing of my property and keeping me update to date with interest received from potential buyers. After accepting an offer I received email updates of the progress of the sale. The team were always friendly and happy to help with any query I had. I would definitely recommend using Wards.

Chloe · 16 March 2021

★★★★★ 5/5

Trustpilot

FABULOUS SERVICE

We want to say a massive thank you to everyone at Wards at Walderslade for everything they have done to sell our house. This is our third house we have sold with them over the years and yet again they excelled themselves. A particular thank you goes to Kenny George. We had a few “hiccups” along the way but it was no problem for “Super Kenny!!” Everything was dealt with quickly and efficiently. We never had to chase anything up as he continually kept us informed through the whole process. When a couple of issues did arise he gave us confidence that it would be fine (which was is was!) therefore we had no stress. We would also like to thank Kim Batchelor. Her tenacity is second to none! It was down to this that Kim finally got our exchange “over the line!” She was “on the case” everyday so we just sat back and waited! Moving house can be so stressful but not when you’ve got Wards in Walderslade looking after you. Thank you!

Sharon · 6 March 2021

★★★★★ 5/5

Trustpilot

Great service from whole team at Strood wards

We sold our house and brought our new house both with the Strood branch of wards. From start to finish it has been a smooth and slick process, with all involved very helpful. Their ‘in house’ mortgage advisors and recommended solicitors were also great. Wouldn’t hesitate in using them all again. Thanks to Jonathan, Chloe and the team for selling and then securing our new home. Particular thanks goes to Anouska who went above and beyond for us chasing the sale through to exchange, constantly keeping us updated, chasing the whole chain, taking the time to listen, iron out any concerns and having a genuine interest and investment in us. She is a real credit to wards and made the whole process stress free, trust worthy and reassuring. Very happy with the service and team. Thank you very much. Rob and Lisa

Rob · 6 March 2021

★★★★★ 5/5

Trustpilot

Kim Batchelor sales progression lower Gillingham

Kim was an absolute star! As first time buyers we didn’t know how the process worked but she explained it all from the start and kept us up to date at every stage. She was always there to answer any question we had. Our offer was accepted in august and took a while to complete due to the length of the chain and covid 19 but we were always kept up to date with the progression. Our viewing was arranged quickly and meeting covid rules, when we put our offer in the team were very quick to get back to us and start the process. So pleased with the help we have received !

E · 3 March 2021

★★★★★ 5/5

Trustpilot

Excellent purchasing experience with Wards, Tenterden

Alex Qualia & the whole team at Wards,Tenterden were excellent, professional & friendly, they showed real team work. A ***** recommendation for Leanne Hodges who went way above to make sure everything completed on time. She was enthusiastic, friendly, very professional and just a lovely lady. I would highly recommend Wards Team in either selling or purchasing a property in the area. Thank you we love our new home

Abigail · 25 October 2022

★★★★★ 5/5

Trustpilot

Wards

Wards - WhitstableCurrently going through a house purchase with Wards and even though we have deadlines to meet (stamp duty holiday), Grace the Sales Progressor is there every step of the way, liaising between us and the vendor to try and achieve a smooth sale process and hopefully get us to completion within the deadlines set. She responds to queries and concerns and follows up accordingly and keeps you updated with developments. Well done Grace! Keep up the excellent work :-)

Grant · 25 February 2021

★★★★★ 5/5

Trustpilot

Kim Batchelor sale progression and…

Kim Batchelor sale progression and Kenny George Sales.I have recently sold my house through Wards of Walderslade and the service has been fantastic. Kenny has been an absolute pleasure to deal with and has been of help wherever needed. We achieved a good price and sold quickly.Following the sale Kim Batchelor assisted in the exchange process and provided updates and chased the solicitors to make progress, I could not praise Kim enough for the outstanding service provided, a great help at a stressful time.Thank you both so much for all your help, I'm really not planning on moving ever again, but if i did, I'd use you without hesitation.

Peter · 21 February 2021

★★★★★ 5/5

Trustpilot

Wards of Meopham A*

We can honestly say that from the start when Dan came round to value our house in Istead Rise and the subsequent viewings that Lawrence undertook for us, that every step of the way the company were professional in person and on the phone; nothing was too much trouble and they constantly kept us abreast of everything that was going on right up until completion. We had a property that had a garden that wasnt suitable for everybody, and the staff were very good at making sure only motivated buyers who were aware of the garden came round for a viewing. We sold two other properties last year with different estate agents - if only we'd known at the time what a difference Wards would have made, we would have used them as well. A lesson learnt the hard way but success in the end. Thank you Lawrence and Dan and all at Wards of Meopham. T and B.

Tracy · 20 February 2021

★★★★★ 5/5

Trustpilot

Thank you Hannah

I’m very grateful for the service I received from Hannah. From start to finish her professionalism, efficiency and dedication to customer satisfaction were fully commendable. It’s been an absolute delight. Hannah was inspirational in the search for the first property as well as the second.

Fisser · 26 June 2024

★★★★★ 4/5

Trustpilot

Our recent move

We have recently moved and I must admit it was a fairly stressful experience at times! The staff at New Ash Green remained calm and helped us through the problems that came up.Terri at New Ash Green was very patient and Michele from completions had to do a lot behind the scenes to ensure that the move eventually went through. The great thing is we are now settled and happy in our new home!Thank you

Julie · 18 January 2022

★★★★★ 5/5

Trustpilot

Professionalism to the highest calibre

Professionalism to the highest calibre. Dealing with letting agents over the years it is not often you come across someone who is willing to take the time to not only fully explain but to also has the patients to find ways of explaining to help me fully understand new legislation especially with all the changes in lettings over the years.Tony Degiorgio is a real credit to Wards and the Lettings industry. I can not recommend Tony and Wards enough. From the initial meeting to the tenant moving, I was made fully aware of the progress with constant updates. It’s not an easy job having to deal with so many aspects from keeping the landlord and tenants happy but also making sure the references are are ok, the compliance is up to date and the property is then ready for the tenants to move in with the safe and legal check that was offered.

SC · 14 February 2021

★★★★★ 5/5

Trustpilot

Excellent service!

We got 3 different EA round to value our house and Wards were slightly more expensive but we felt they were more professional so went with them. First of all Brendon came round to give us all the info we needed and value our property. We decided to have the Walk Round Video which not all EA do but was worth the money as we think it helped sell our house? Within a couple of days we were on the market and had 12 viewings booked. Brendon was very friendly, helpful and kept us informed at all times. We sold our house the following weekend. Debbie Brewer then took over the sale and was also very friendly and helpful. Everything went smooth and we were always kept informed of how things were going. We would highly recommend using Wards and thank them for everything they did for us during a stressful time.We would also like to thank Blaine and George who came round at the beginning to do photos and do viewings.Thank you so much to you all.

Dave · 11 February 2021