Trusted Agent profile · Meopham
★★★★★
2,131 reviews across 2 platforms
Wrotham Road, Meopham, DA13 0HN
Wards's office in Meopham, at Wrotham Road, is rated 4.7 out of 5 across 2,131 reviews on two platforms, including 153 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Wards won in 2026.
The Trusted Agent 2026 results for Wards, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Meopham office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat service from Laura Fowler at…
Great service from Laura Fowler at Wards explained everything done photos paperwork easy. viewings in one day and flat let all paperwork online if you have property to let give Laura a ring at wards
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotSally Bryant worked very hard
Sally Bryant worked very hard, she was enthusiastic and determined.We exchanged contracts today! Thank you Sally
1/5
TrustpilotTotally unprofessional
5/5
TrustpilotFrom the beginning to the end of the…
From the beginning to the end of the sale process, we found Wards of Hythe to be efficient, trustworthy, professional and friendly. We would highly recommend them to anyone intending to sell their home.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGenuine people...
Under the circumstances we thought Wards done a very good job, would highly recommend to anyone ... we moved on the hottest day of the year but all went without a hitch ... thank you all so much.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
1/5
TrustpilotHorrible
Horrible, horrible experience with this agency. DO NOT RENT out of them. 8 weeks and still deposit not returned, excess rent not paid back. No communication, not responding to emails. Be very careful with this agency.
Dear GiedreThank you for leaving us your review and we are disappointed to learn that you are still waiting for communication in respect of your deposit and overpayment.We can assure you that our Customer and Property Care Team are in contact with the Landlord and the deposit scheme and we apologise if this information has not been communicated to you.We are continuing to liaise with both parties and hope to be in the position to update you shortly. In the meantime, should you require any further assistance, please do not hesitate to contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk. Thank you. Kind regardsWards
5/5
TrustpilotAn absolute pleasure to deal with
An absolute pleasure to deal with. We had two agents in the beginning but Ward's were by far the most, helpful and professional. Despite a flooding half way through the sale, Geoff handled this amazingly keeping the buyer calm and everything went through without any problems. Would highly recommend and would definitely use again
5/5
TrustpilotMany thanks
The team at walderslade could not be anymore helpful. They made the entire process painless. They have done well under the recent circumstances. Thankyou to everyone at walderslade, kent branch. I'm one very happy customer
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat Customer Service
Shanur (the letting agent) was helpful throughout the whole process. As a first time renter he made the whole thing as simple and stress free as possible, answering every question I had promptly and all the information I needed.
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotGreat service…
I have purchased a property through Wards and been regularly dealing with Grace Scott who has been superb. Have been kept fully updated throughout and nothing was too much trouble. Would happily use their services again.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotOn the road to buying our dream house
On the road to buying our dream house. Thanks to wards folkestone branch. Ann marie has been very helpful and kept us upto date with the sale of our house and the purchase of our new property. Thank you
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
5/5
TrustpilotVery good people was not selling the property I…
I know I was not selling the property I was just buying your staff worked hard to get us over the line at one stage I thought everyone was going to pull out on us
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotOur experience so far has been fabulous!
Our experience so far has been faultless. From organising the viewing to having our offer accepted. All staff friendly and helpful. Communications clear and the process has been a pleasure so far. 😁
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotFlorence of Hythe kent was very helpful…
Florence of Hythe kent was very helpful showing me around a house last minute, very professional friendly and helpful.She is new to this job and I would say an asset to the Hythe branch.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotSo glad we chose Wards to sell our…
So glad we chose Wards to sell our house! Jade just did everything right, got a good price for our house, kept us informed throughout the whole process and made us feel like valued customers.Highly recommend!!!
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotI cannot speak too highly of the…
I cannot speak too highly of the service I received from Wards, after a number of setbacks they concluded a successful sale. At all times I was kept up to speed of the progress.R A Wilshin
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
5/5
TrustpilotMaria Meddings
Maria Meddings Wards of Kent, Meopham Dear Maria,Thank you so much for all that you did for us. We couldn't have progressed without all the tooing and frowing that was done by yourself!We are eternally greatful for all the hard work and persistence to make our dreams come true.A very merry Christmas and happy New Year to you.With best regards,Tracy and John Fry.
5/5
TrustpilotOur experience went very smoothly with…
Our experience went very smoothly with wards and I can’t thank them enough, Being a first time renter I thought it would be more difficult to find and get the process started but wards have been there to help with every step and have always had the correct answers whenever I needed them
5/5
TrustpilotExcellent service from Jodi our sales…
Excellent service from Jodi our sales progressor. She moved things along and was always on the case.
Hi Neil,Thank you for leaving a review! It's great to hear how positive you experience with Jodie has been.Best wishes,Wards.
5/5
TrustpilotAarron Stoner went above and beyond
Aarron Stoner went above and beyond. Jack was efficient. Overall, good experience.
5/5
TrustpilotFriendly caring supporting agent
from our first contact Hollie Campbell from wards gave my wife and I excellent service Listing to all our requirements finding the right property’s and supporting with the visits nothing was to much trouble.We were made to feel valued and no pressure was every applied We found our experience a pleasureRoy
5/5
TrustpilotExcellent service from Laura Fowler at…
Excellent service from Laura Fowler at Wards of Chatham. We are new landlords and she has guided us through the whole process with a knowledgable professional manner. We would highly recommend her to others.
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
1/5
TrustpilotVery rude member of staff demanding I…
Very rude member of staff demanding I prove where my money was coming from to her over the phone or email. Refusing me to view a property. I had not long sold and purchased through then in 2019 and I should of learnt then how disgusting and vile they treat you.Will never use and will warn as many people of this vile company as I can 😠
5/5
TrustpilotWould like to say a huge thanks to the…
Would like to say a huge thanks to the team in your Hythe office both Marks, Darren,Mel and Jodie ... lovely personal touches I work in Customer services and would like them all in my team 👍
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Wards, Meopham won Trusted Agent; Wards, Chatham won Gold; Wards, Stoke on Trent won Trusted Agent; Wards, Chesterfield won Trusted Agent; Wards, Canterbury won Trusted Agent; Wards, Maidstone won Trusted Agent.
