Wards Meopham reviews

★★★★★ 1/5

Trustpilot

Dishonest

I had an offer accepted on a property with outdated decor but with no indication of any problems. When the survey came back the results were absolutely dire and showed massive costs for urgent repairs.Wards dismissed these costs by referring to them as "updating" and claiming the work needed was "clear". Firstly, the cost of updating would be in addition to (not instead of) these urgent repair costs, as well as further essential repair costs stated by the surveyor. Secondly, the repairs needed were NOT at all obvious because I am not a surveyor and there was no mention of any of these problems by Wards.The fact that they claim the repairs needed were clear (which they were not to someone without the relevant surveying qualification) indicates that they already knew about these major problems and had withheld that information when advertising the property.They claim they are now looking for another buyer, presumably by again not mentioning any of these problems.I have had large amounts of both my time and money wasted because Wards did not disclose the true condition of the property.

Customer · 28 June 2022

★★★★★ 5/5

Trustpilot

I cannot thank Maria from Wards enough

I cannot thank Maria from Wards enough. Made my moving so quick and stress free and made sure I was satisfied with everything.I would highly recommend wards for all your rents. Excellent service.

Customer · 21 April 2022

★★★★★ 5/5

Trustpilot

From the minute Lauren from snodland…

From the minute Lauren from snodland office came to value my house, everything was handled professionally and and helped me fill in forms that I didn't understand,! A big thanks to all-in the office , Lauren , Samantha , Monica, Caroline, all so friendly and helpful, Lastly Debbie In the birchington office guided me right through to exchange thank you, nothing is too much trouble from anyone at Wards very highly recommended

John · 5 April 2023

★★★★★ 5/5

Trustpilot

By far the best estate agents we have…

By far the best estate agents we have come into contact with. We are still in the process of looking for our new home, but Shumila at Wards has been so helpful to us - providing us with great advice on all aspects of the buying process. Very knowledgable, kind, and helpful.

Sophie · 2 November 2021

★★★★★ 4/5

Trustpilot

We received regular updates/progress…

We received regular updates/progress reports from Maria Meddings our sales progressor which were vital for us, even if the news was that there was no progress. Regular contact prevented us from thinking the worst was about to happen!Maria really helped in the final days to push the sale over the line, as did Adam Howard, HUGE thanks.

John · 21 September 2020

★★★★★ 5/5

Trustpilot

Professional, fast and reliable

Wards have helped me to find the perfect property to suit me. They have arranged a viewing for me within 48h of our initial phone call which I found very useful as I was looking to move in ASAP. I really appreciate how quickly they handled the paperwork and supported me in moving in.

Maria · 1 June 2021

★★★★★ 5/5

Trustpilot

A special thanks to David Odunlami and…

A special thanks to David Odunlami and Hannah Mcgilley for their 5 star service at Wards Ramsgate. Amazing team.

Dorian · 16 August 2023

★★★★★ 5/5

Trustpilot

Wards were excellent all-round-easy to…

Wards were excellent all-round-easy to contact,even though very busy, kept us up to date through a very complex process and always reassuring. But our real hero was Amanda, their sales progressor, who, chain-wide, worked tirelessly to get everyone's ducks in a row so we could move 2 days before our mortgage offer ran out for the second time. Amanda, along with those we moved to be on hand for,we are forever in your debt. A thousand thanks.

JAYNE · 16 September 2022

★★★★★ 5/5

Trustpilot

We recently bought a house in…

We recently bought a house in Rochester. Judy and Debbie were great support throughout and keeping me updated. Couldn't fault them at all, they made it as easy for me as possible

Tiffany · 3 May 2022

★★★★★ 5/5

Trustpilot

Maria helped me find a beautiful rental…

Maria helped me find a beautiful rental property, the process was smooth & quick & Maria kept me in the loop and made adjustments as necessary. Really cant rate her highly enough!

Emily · 26 April 2022

★★★★★ 5/5

Trustpilot

Absolutely the best

I can say confidently that Nicholas Oakley from Wards is absolutely the best at what he does. We had a pretty prolonged sale due to so many variables and he not only kept us as sellers in line with where we needed to get to but also our chain which I couldn’t be more grateful for. A true professional!

Triinu · 11 February 2024

★★★★★ 5/5

Trustpilot

Lee Churchyard from Ashford was a god…

Lee Churchyard from Ashford was a god send.thanks Lee

Paul · 30 June 2020

★★★★★ 5/5

Trustpilot

New Ash Green office - brilliant

Jade and David at the New Ash Green branch have been brilliant at managing at our sale, plus finding a new home for us in the village. They always made themselves available to update us on progress either on the phone or in the office, and we wouldn't hesitate to use them again in the future.

Matt · 12 October 2020

★★★★★ 5/5

Trustpilot

we loved how everything went smooth…

we loved how everything went smooth with the letting process and Prateek being there to assist us when needed. thank you Prateek and the team.

Nis · 25 January 2023

★★★★★ 5/5

Trustpilot

Before starting the process of moving…

Before starting the process of moving house I was a little concerned that it would be difficult due to the pandemic. Fortunately Wards had set up a lot of their procedures online and this coupled with our estate agent Laura being available through email and phone calls we managed to move house without any real road blocks

David · 12 June 2020

★★★★★ 1/5

Trustpilot

This estate agent is not trustworthy

This estate agent is not trustworthy. Brendon, the branch manager, ignored the buyer’s concerns and questions. He stood on the seller’s side only and kept saying to the buyer that he tried to help to resolve disagreements between the seller and the buyer. Besides, he was very slow to respond your emails and questions, but forced you to answer his email within 24 hours, or else he would tell you he would stop the transaction with the buyer, and put the property back to the market. In fact, he had told me (the buyer) for several times already. Furthermore, he was suspected to uphold the important information during the transaction between the seller and the buyer, and he almost destroyed the whole transaction in the end. Fortunately, the seller suggested to contact the seller directly to clarify misunderstanding. Therefore, he was not only virulent to the buyer, but also to the seller. If you really want to sell your property, I would not recommend Wards to you.

Ralph · 5 April 2022

★★★★★ 5/5

Trustpilot

Excellent service from Maria at Wards

Excellent service from Maria at Wards. We were able to view the apartment and do all the paperwork/contracts etc. online as we were moving from a distant location in the UK. Everything also went very smoothly with Nadia on our move-in. A professional service and I would certainly use Wards Estate Agents again.

Donal · 8 June 2021

★★★★★ 5/5

Trustpilot

I’m not very good with words

I’m not very good with words, but oh my the process with Wards to renting was absolutely amazing but it was only amazing by the service Tony Degiorgio provided was nothing less than perfection, for first time renters he put our mind at ease every step of the way. He is a credit to your company!!

Oliver · 12 September 2020

★★★★★ 5/5

Trustpilot

Thank you to Gemma and Bryony from…

Thank you to Gemma and Bryony from tunbridge wells branch for the valuation at my home. Found them courteous, helpful, knowledgeable and considerate.

Ingrid · 18 March 2023

★★★★★ 5/5

Google

So far, so excellent. Ward's have taken on the selling of our house and couldn't be more helpful or efficient. Dan, Lawrence and Hannah field everything that comes their way and give great advice in negotiation.

Orac54 · 14 June 2023

★★★★★ 5/5

Trustpilot

David was really helpful

David was really helpful. I am new in the UK, and he helped me to find the easiest, fastest way to settle. Strongly recommend.

Ghazaleh · 8 February 2023

★★★★★ 5/5

Trustpilot

Wards New Romney Kent

I dealt with Wards at New Romney in Kent. Callam did the property searching, Rihanna took me to the viewings and Steve finalised the deal. All three members of staff I dealt with showed the utmost professional skill and were very kind and helpful. It is the first time I have moved house in 35 years, and I was fooled by the stereotype of a pushy estate agent. My real experience couldn't have been further from that truth. I highly recommend this branch of Wards Estate Agents, these members of staff are great people who are very knowledgeable, both about the properties and the local area. Furthermore, they deliver on their promises 100%.

Stephen · 7 March 2022

★★★★★ 5/5

Trustpilot

Selling our rental property

We decided to sell our rental property. From my initial call to arrange a valuation, I was very impressed on how professional and proactive the process was conducted and to my utter amazement, received a firm offer for more than my asking price within 24 hours.My thanks go to Lucy, for her full commitment.

J · 2 February 2021

★★★★★ 5/5

Trustpilot

Excellent teamwork

With something as huge and stressful as selling your home, I would not hesitate to go straight to Wards.Professional standards, combined with a personal, welcoming, feel was how my husband and I felt when putting our home on the market to sell with Wards.Graham Goodsell and Grace Scott ( along with Jackson) were always on hand to answer any questions, kept us informed of the selling process every step of the way, from viewers feedback, right through to final selling dates. Over the past 20 years, we have moved twice. We went straight to Wards with no hesitation for both buying and selling, because of Graham Goodsell, who treats everyone with the same respect and warmth and remembered us from our previous house sell. Our home had a lot of response and was sold quickly which gave us confidence.

Sue · 1 March 2022