Trusted Agent profile · Meopham

Wards Meopham reviews

★★★★★ Excellent

2,115 reviews across 2 platforms

Wrotham Road, Meopham, DA13 0HN

Wards's office in Meopham, at Wrotham Road, is rated 4.7 out of 5 across 2,115 reviews on two platforms, including 153 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of six awards Wards won in 2026.

Google logo

4.8 / 5

153

Reviews on Google

This office

Trustpilot logo

1,962

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Wards, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Meopham office, from every platform, shown as written. First names only.

5/5

Google

10 stars. Terri Bradbury from wards Meopham. First class service from her. Nothing is any hassle. Kind , friendly and goes above and beyond to help us with our purchase. From telephone calls to viewing the property she has been there all the way through with continuous support. Thank you Grant and emma

Grant · 16 November 2025

Agent replied · 16 April 2026

Good morning, Thank you for your review. We’re delighted to hear that Terri provided first-class service throughout your purchase. We’ll be sure to pass your kind words on to Terri and the team. Warm regards, Wards of Meopham

5/5

Google

Recently had a few local estate agents to value my nans property and what a difference there is between Kieran from Wards meopham in comparison to the others. Kieran was very knowledgeable, confident and made me feel at ease. His presentation was outstanding and there was no competition with the other local agents and what they could (or couldn’t offer) Kieran’s fees were slightly higher than what I had been quoted but I felt like you certainly pay for what you get. I highly recommend Kieran and his team at Meopham if you are thinking of selling your property.

Chloe · 5 December 2024

Agent replied · 23 January 2025

Morning Chloe, Thank you for your lovely review and for highlighting Kieran's exceptional service. We're pleased to hear that his knowledge and confidence made such a positive impression and set us apart from other local agents. Your recommendation means a lot to us, and we're glad we could help you with your nan's property. Best wishes, Wards of Kent

5/5

Trustpilot

Thank you Shannon and team at eynsford…

Thank you Shannon and team at eynsford for recently selling our property in Farningham. You have provided an excellent service keeping us updated weekly or more if needed with a very friendly and helpful attitude. Special thanks to Judy Day who was outstanding in her service regarding the liaisons between all parties. She is a credit to Wards.

Malcolm · 1 June 2026

5/5

Trustpilot

Great experience

Maria kept us updated every step of the way. Always available to answer our questions.

Jeffrey · 13 August 2026

Agent replied · 25 September 2026

We're so happy to hear our team at Wards kept you updated and were always available to answer your questions. We appreciate your kind words! Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/9xee2ip

5/5

Trustpilot

Maria from the West Malling branch was…

Maria from the West Malling branch was fantastic throughout the entire process. She was always friendly, professional and highly informative, keeping us updated and helping to put our minds at ease, particularly during the final week, when exchange and completion really came down to the wire! Her support and communication made a stressful time much easier. Thank you, Maria!

Callum · 24 August 2026

Agent replied · 25 September 2026

We are so pleased to hear about your positive experience with our team member Maria at Wards. It's wonderful to know that our support and communication made a stressful time much easier for you. Thank you for sharing your kind words; we truly appreciate your feedback. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5014

5/5

Google

We were extemely pleased with the service that we received from Kieran and his team. Everyone worked hard to make the open day a success and from it we had several offers one of which we accepted. The team at Wards work hard for their clients and we feel able to recommend them to others. We are looking forward to working with them until completion.

Paul · 19 April 2025

Agent replied · 27 May 2025

Good morning, Thank you immensely for your kind words. We are glad to hear about your positive experience with our team at our Meopham branch. We look forward to assisting you until completion. Kind regards Wards of Meopham

5/5

Trustpilot

Emily was an absolute dream to work…

Emily was an absolute dream to work with. She was friendly, approachable, and nothing was ever too much trouble. She kept us updated every step of the way and was always happy to answer any questions we had. Her professionalism, communication, and support throughout the process were fantastic, and we wouldn’t hesitate to recommend her.

Molly · 12 May 2026

5/5

Trustpilot

10/10 would reconmmend

Wards made selling my house an incredibly smooth transition. In particular, Honi and Maria were exceptional, warm, engaging, and truly understanding of my situation. They were always available for both big and small questions, and I genuinely valued their support throughout. I couldn’t have done it without their calm, caring approach. Thank you both you kept me sane!!

Izzy · 23 April 2026

5/5

Google

Our experience of working with Kieran, Hannah, Debbie and the team has been excellent. They understood the market and were always on hand to give good advice and to pass messages on promptly. The whole process was smooth and painless - what more could we ask for?

David · 16 October 2025

Agent replied · 16 April 2026

Good afternoon, Thank you so much for your kind words. We’re delighted to hear that your experience with Kieran, Hannah, Debbie and the … More

5/5

Trustpilot

Ask for Lucy

I cannot recommend Lucy enough! From the moment I enlisted her help, she went above and beyond to ensure a seamless experience, even while I was away. Lucy not only put my mind at ease but also took the initiative to organise multiple contractors for me, making the entire process stress-free. Her dedication was evident when she sold my home in less than two weeks, before it even officially hit the market! She found multiple buyers, demonstrating her exceptional skills and proactive approach. Throughout, Lucy was polite, respectful, and always brought a great sense of humour to the table, which made working with her an absolute pleasure.She expertly guided me through the entire process, keeping me informed at every step. Lucy’s professionalism, warmth, and commitment to her clients set her apart, and I couldn’t be more grateful for her help. If you’re looking for an estate agent who delivers outstanding results while making the process easy and enjoyable, Lucy is the one to choose!

Paul · 15 August 2024

Agent replied · 29 August 2024

Hi Paul,Thank you for taking the time to recommend Lucy. It's fantastic to see her dedication and proactivity shining through in your feedback, and we'll be sure to pass this on to her. Your kind words are greatly appreciated.Best wishes, Wards of Kent

5/5

Trustpilot

Staff at the Tenterden Office of Ward’s Estate Agents

The staff at the Tenterden office of Ward’s Estate Agents, especially Becky & Alex, couldn’t have been more helpful & professional in selling our property.The sale’s brochure was excellent, all staff were always extremely friendly and polite, and went out of their way to not only make themselves fully conversant with every detail of our property, but also all the benefits of its location. As a consequence they weren’t just able to sell the house quickly, but also to the right purchaser for us, a family with no property to sell and no chain.In particular we can’t praise Becky highly enough for the exceptional service she provided in persuading the purchaser to view our house when they were more Interested in another area. Incidentally she made such a good job of the sale, that the new owners are highly delighted with their purchase.

Peter · 4 August 2024

Agent replied · 29 August 2024

Hello Peter,Thank you for taking the time to leave such a detailed review. We're thrilled to hear that you had such a positive experience and will pass your kind words on to the team!All the best,Wards

5/5

Google

My wife and I have been looking for homes in Meopham and Terri has been assisting us I must say out of all the Estate agents we have dealt with locally she has been head and shoulders above. I would have no hesitation in recommending her. Thank you.

Robert · 16 September 2025

Agent replied · 16 April 2026

Good afternoon, We are thrilled to hear Terri provided exceptional service during your home search. … More

5/5

Google

Finding the perfect family home can be stressful, but Logan at Wards attentively to our needs and preferences. He was incredibly knowledgeable about the Meopham area (we moved from London) and tirelessly showed us a variety of properties. Logan's responsiveness and communication was outstanding. He were always available to answer our questions and kept us informed throughout the entire process. We never felt pressured or rushed into making a decision. We wouldn't hesitate to recommend Logan to anyone looking to buy or sell a home.

Rob · 25 July 2024

Agent replied · 23 October 2024

Good Morning Rob, Thank you for taking the time to leave such a detailed review. We're honoured to hear that you would recommend our services to others. Many thanks, Wards of Meopham Estate Agents

5/5

Trustpilot

Deegan was great

Deegan was great! explained everything to us clearly as first time renters and kept us in the loop from start to finish. From viewing to offer accepted was easy and everything was done in a timely manner. Super lovely gentleman and made everything easy with no pressure or issues.

, , - · 3 June 2026

5/5

Trustpilot

Alex and Tina did a fantastic job…

Alex and Tina did a fantastic job selling my property. The property was on for only a week with dozens of viewers lined and and an offer around the week mark. Alex and Tina were priceless in managing the soft elements of the legalities of the sale. As our buyers were first time buyers they were not sure what to do or what to expect; frankly their solicitor wasn’t much help and it was Alex and Tina guiding them on what they had to do and what to instruct their solicitor to do. Without them I’m sure we’ll still be on the market.

Mr · 9 July 2024

Agent replied · 29 August 2024

Good afternoon,Thanks for your kind review. We're delighted you received a fantastic experience with Alex and Tina, and it's great to hear that they were able to help manage the process through on your behalf. With kind regards,Wards of Kent, Ashford branch

5/5

Trustpilot

Nervous first timer for house purchase

As a first timer for house purchase I was nervous and unsure what to expect. Maisie M-J at Wards was assigned to me. Cant say a bad word about her, She was friendly yet professional, nothing was too much trouble for her. She answered all my queries, several times and if she didn't know the answer outright she found it out. Maisie talked me through the process of making an offer and subsequent actions, information on surveyors, stamp duty and such. Unfortunately the sale did not go through but Maisie kept in touch to offer further help and support. She put me at ease of the whole situation.

Lorna · 5 July 2024

Agent replied · 29 August 2024

Hi Lorna,Thank you for taking the time to leave such a detailed review. We're thrilled to hear that you had such a positive experience! We wish you all the best in your first home.Many thanks, Wards of Ashford Estate Agents

1/5

Trustpilot

Diabolically bad service.

Diabolically bad service.Made several promises about how soon I could move in that went unfulfilled. Then when I did move in the flat was a mess, they hadn't cleaned the bath room and even left the shower filter covered in the previous tents crusty old hair in the bathroom for me to clean. I still have no milky after living here for three months and chasing them up constantly. There was no move in guide with the basics on things such as bins electricity etc. They are no help at all with anything.

Jack · 4 July 2024

Agent replied · 29 August 2024

Dear Mr YoungThank you for your feedback. We understand how disappointing it must have been to find out that your move in date was delayed due to works required at the property. We are sorry to learn that the property was not cleaned to the required standard by the previous occupant and could have rectified this for you if it was reported when you moved in. We can see that our branch staff are chasing the management company to help you resolve the issue with your mailbox key and regret that only they can organise this. Please be assured that the branch staff will continue to assist you with any additional queries you have.Kind regards Wards

1/5

Trustpilot

Disgruntled Customer

I did a viewing with Abigail and I was treated very unfairly, 1. I was not even shown where to park my car ended up parking on the road just on the drive way. 2. She made the appointment but upon arrival she asked for my name so what was the point of the booking? If one has an appointment booked I assume both parties know who they are meeting at that particular time. 3. I asked if it was ok where I had parked and her response was ‘you have to view and make it quick’ how do I make it quick yet I am here to view and to make proper decisions???4. I wrote her an email after view and she never acknowledged. 5. Her body language and character showed that I was just wasting her time and I knew I was not going to get the place to rent and yes she did send an unfortunate you did not make it this time.I am not sure if there is discrimination or it was just my unlucky day. Viewing was in Downwood Grampian Way Kent with Abigail Cantrell

Daphne · 18 June 2024

Agent replied · 29 August 2024

Dear DaphneWe were disappointed to learn that you were unhappy with your viewing and subsequent interest in this property. Our Lettings Branch Manager was keen to contact you and we are pleased to note that your concerns have been addressed and the selection process explained. You are also welcome to email customer.support@arunestates.co.uk or telephone on 01702 540802 if you would like to discuss the matter further.Kind regards Wards

5/5

Trustpilot

Brilliant staff at Wards Gillingham

Who do you choose as an estate agent, I asked myself look at some reviews, so I did and one person stood out and that was the closer Kim. Adam and his team at Gillingham branch sold my house in less than a week. Thank you so much for all your hard work. The star of this company was Kim, extremely hard working, easy to talk to and so very efficient. She didn't let me down and everything ran smoothly. Thanks Kim, you are one in a million

Andrew · 25 May 2024

Agent replied · 11 June 2024

Hi Andrew,We'll pass your wonderful feedback on to Kim, Adam and the rest of the team. We pride ourselves on providing a great service, and are really pleased we could achieve such a speedy sale for you.Many thanks,Wards of Kent

5/5

Trustpilot

Effective, efficient, professional and fun!

For the last two months we have been dealing/communicating with estate agents - the majority have been quite irritating to be honest! Then I made a call to the New Romney WARDS ESTATE AGENTS office and spoke with a Michelle Carroll. From the get go she was fabulous. Informative, patient, listened to every word I said and gave me confidence that we were going to receive an effective and efficient service. She immediately tapped into the type of property we were looking for and arranged viewings on eight properties. Some of which she had chosen for us from her own recommendations. All our communications were excellent whether it was via emails or phone calls. On the viewing day we met Michelle at the first property - she greeted us with a big smile, a firm handshake, a friendly warm demeanour and wearing a really smart suit. All the viewings were timed brilliantly so we flowed from one property to another without any rushing. I felt that Michelle was honest, professional but she also gave her genuine personal opinion when I asked her for it. The process of viewing properties and deciding where you want to live is such an emotional journey but Michelle made it fun and we had such a laugh along the way. We hope to find our forever home soon. Thank you Michelle, keep doing what you’re doing, you are a great Ambassador for WARDS.

Fiona · 11 May 2024

Agent replied · 11 June 2024

Hello Fiona,Thank you for taking the time to leave such a detailed review. We'll be sure to pass your kind words on to Michelle!All the best, Wards of Kent

5/5

Google

We are in the final stages of buying a property through Wards of Meopham and I can honestly say it’s been the best experience! The wonderful staff Hannah, Daniel, Debbie, Logan, Jesse and Shalini have all been fantastic, nothing is ever too much trouble for any of them and they go out of their way to make the process as stress free and smooth as possible with their exceptionally friendly and professional manner . A special thank you to Hannah, she’s been our main contact from the beginning and has been so helpful and supportive , she’s an absolute star. Thank you to you all Shelley & Colin

Shelley · 10 May 2024

Agent replied · 9 June 2024

Hello Shelley, Thank you for taking the time to leave such a detailed review. We're delighted to hear that you had such a pleasant experience with us. All the best, Wards of Kent

5/5

Google

Kieran and his team at Wards Meopham were wonderfully helpful throughout the process of selling my property. A special mention must go to Debbie Brewer, their fantastic Senior Sales Co-ordinator, who managed everything with the perfect …

Susan · 16 November 2025

Agent replied · 16 April 2026

Good afternoon, We are pleased to hear about your positive experience! We are delighted Kieran and Debbie's professionalism and kindness made such a … More

5/5

Google

After going on the market with an online agency, big mistake, we eventually went with wards at meophan after they kept in constant touch with us despite us going with another agent. Kieran and his team were fantastic. Not your usual estate …

Deborah · 16 September 2025

Agent replied · 16 April 2026

Good morning, Thank you so much for your kind words and thoughtful review. … More

1/5

Trustpilot

A grotesque experience

Update:Kenny George decided to call me today to rant at me about leaving a negative review and accused me of being 'triggered'. He implied I was "hiding behind emails" and said he was talking to me "like a man". He criticised me for having done my own research on the housing market and questioning his view on the survey we commissioned, which stated that the property had rising damp. Mr George lectured me about his feelings of being insulted by my emails but could not identify what I had done wrong. He referred to his Caribbean heritage repeatedly for some reason. He was unconcerned when I indicated to him that I am on the autism spectrum by way of reasonable explanation for doing my own research and coming to my own views on the property market. Apparently, Mr George is a human too and therefore entitled to harangue and argue with me or make his feelings known whenever he wishes, despite me being a customer (or, rather, not a customer anymore... even when ditching Wards, they seem to feel entitled to call up their ex-customers to give them a piece of their minds.)***In our experience, Wards of Walderslade was dreadful from start to finish, with a mixture of bullying, rude, and incompetent behaviour. It seems lost on the agents that a buyer is a customer, not an employee to be insulted or pushed into doing things against their interests. We pulled out of the purchase after one too many rude interactions with Wards staff.

Jamie · 26 April 2024

Agent replied · 11 June 2024

Dear Mr Williams, Thank you kindly for your review. We are very sorry to learn of the problems you have experienced with our Walderslade office and understand your frustration. It is disappointing to learn that you did not experience the high standard of service we aim to provide. We have been looking into your concerns and will contact you shortly to respond in more detail. If you would like to contact us in the meantime, our phone number is 01702 540802 and the email address is customer.support@arunestates.co.uk. Kind regardsWards Customer Support team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wards's Google reviews

Questions about Wards Meopham

How many reviews does Wards Meopham have?

Wards's Meopham office has 2,115 reviews across two platforms: 153 on Google, 1,962 on Trustpilot (across the whole business).

What is Wards Meopham's rating?

Wards Meopham is rated 4.7 out of 5 across all 2,115 reviews, and 4.8 out of 5 on Google from 153 reviews.

Has Wards won any awards?

Yes. In The Trusted Agent 2026 awards: Wards, Meopham won Trusted Agent; Wards, Chatham won Gold; Wards, Stoke on Trent won Trusted Agent; Wards, Chesterfield won Trusted Agent; Wards, Canterbury won Trusted Agent; Wards, Maidstone won Trusted Agent.

Where is Wards's Meopham office?

Wards Meopham, Wrotham Road, Meopham, DA13 0HN.

The Trusted Agent

Is this your office? Claim your page.