Trusted Agent profile · Melksham

Chase Buchanan Melksham reviews

4.4

★★★★★ Great

439 reviews across 1 platform

13 High Street, Melksham, SN12 6JY, SN12 6JY

Chase Buchanan's office in Melksham, at 13 High Street, is rated 4.4 out of 5 across 439 reviews on 1 platform.

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439

Reviews on Trustpilot

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Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Melksham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great concierge team always attentive…

Great concierge team always attentive and very quick in helping solving issues.

Melissa · 27 February 2024

Agent replied · 23 November 2024

Hi Melissa, thank you for sharing your experience with our concierge team. It's lovely to hear that you found them attentive and quick to resolve any issues. Please feel free to get in touch again if you need any help. Best wishes!

5/5

Trustpilot

Professional and responsive

I was very satisfied with the professional and responsive approach taken by Chase Buchanan, in particular Daniel Johns & Danny Hicks.

Robert · 30 October 2021

5/5

Trustpilot

Great service from Lorenc and the…

Great service from Lorenc and the letting team in Twickenham

Gilman · 3 April 2024

Agent replied · 23 November 2024

Hi Gilman, thanks for your positive feedback for Lorenc and the team. Let us know if you need anything else!

5/5

Trustpilot

Excellent experience with Joel from…

Excellent experience with Joel from Teddington from start to finish!

Chris · 26 March 2024

Agent replied · 23 November 2024

Hi Chris, thank you for leaving a review for Joel and the Teddington office. It's great to hear you had an amazing experience with them. Wishing you all the best!

5/5

Trustpilot

Scott at Chase Buchanan Letting was…

Scott at Chase Buchanan Letting was fantastic to work with. Friendly, listening and efficient. This service comes highly recommended.

Caroline · 19 January 2022

5/5

Trustpilot

Professional and helpful throughout

The team at the Twickenham branch, particularly Myles and Tim, were very helpful throughout the process of selling our property.Would use again.

Chris · 25 June 2021

5/5

Trustpilot

Very nice and responsive team

Very nice and responsive team. Stuart and Gemma have been helpful all along the process. Thank you for this beautiful apartment.

Nicolas · 18 February 2025

5/5

Trustpilot

Above and beyond professionalism

Above and beyond professionalism. Very helpful

Derrick · 26 May 2024

Agent replied · 23 November 2024

Hi Derrick, we're happy to read that you had a great experience with the team. Please do get back in touch should you need anything else!

5/5

Trustpilot

Rental department very good!

CB Twickenham have been very good and efficient in getting us and helping us through the process of renting a house in Twickenham. I always get quick responses to my queries and the team I have met so far are all very friendly and helpful......I would recommend them if you are looking to rent in Twickenham.

CMCM · 16 March 2023

1/5

Trustpilot

VERY POOR AT ISLEWORTH BRANCH

This is in regards to the conduct of the sales manager, Ricky at the Isleworth branch -

True · 26 March 2025

5/5

Trustpilot

The team were super helpful in letting…

The team were super helpful in letting my property.

Lucy · 29 February 2024

Agent replied · 23 November 2024

Hi Lucy, thank you for sharing and choosing us to let out your property. Feel free to contact the team if you need anything else. Best wishes!

4/5

Trustpilot

Friendly and informative estate agent

Friendly and informative estate agent, property in good condition. Prompt - arrived at appointment time. Sensitive to current tenants.

Anne · 18 February 2025

5/5

Trustpilot

Audrey Sawyer (property manager) has…

Audrey Sawyer (property manager) has been fantastic and very helpful.She is always efficient and communicates well.Definitely recommend to anyone.

Minal · 17 February 2025

5/5

Trustpilot

Good experience with Chase Buchanan and…

Good experience with Chase Buchanan and the entire group, staffs are helpful and well explain about the processes.

Simla · 22 February 2025

5/5

Trustpilot

The sales team in twickenham were…

The sales team in twickenham were incredible. Our house was a ‘fixer upper’ and not always to everyone’s taste but they provided a strong stream of potential buyers and diligently took it completion efficiently and effectively. They were nice to work with and show real knowledge of the local market. They didn’t fob us off with sales statistic but simply delivered results.

Sophie · 8 April 2022

5/5

Trustpilot

Everyone I spoke to at Chase Buchanan…

Everyone I spoke to at Chase Buchanan was extremely helpful throughout the recent changeover of tenants.

Maryjoan · 11 March 2025

5/5

Trustpilot

very fast and secure process

over all experience very good

Sunny · 27 February 2024

Agent replied · 23 November 2024

Hi Sunny, thank you for sharing your experience with us. We're happy to hear that your overall experience was a positive one. Wishing you all the best!

4/5

Trustpilot

Good, based on effort

Overall, a good experience. A bit of Flapsy-Hapsy management, but overall, a good effort to resolve issues.On a scale of dealing with estate agents in London (which is generally opinionated and appalling), I would (to date) give this one a 7/10 based of effort to respond and resolve issues. Like must businesses, in the final analysis, it’s down to the quality of people and simplicity of policies.

Expat · 12 January 2020

1/5

Trustpilot

They do not respond to emails they are…

They do not respond to emails they are timewasters and very unprofessional.

Andrew · 25 February 2025

5/5

Trustpilot

Tom helped me find a property to rent…

Tom helped me find a property to rent and was very helpful

Marie · 21 February 2025

5/5

Trustpilot

Unfailing courtesy and efficiency

Unfailing courtesy and efficiency. Always cheerful, Fast response times.

P · 27 March 2025

5/5

Trustpilot

Bijou communicates quickly and is…

Bijou communicates quickly and is solution driven.

Fuad · 21 March 2025

5/5

Trustpilot

Amazing management service by Molly…

Amazing management service by Molly SmithWithin the space of 6 hours, We logged the issues with our broken washing machine, an independent appliance engineer contacted us, they reverted back to Chase Buchanan and a new replacement was sent immediately.I could not fault the professionalism in which this maintenance was dealt with. Excellent service

Jo · 26 May 2021

1/5

Trustpilot

AVOID THIS AGENCY

AVOID THIS AGENCY. Like most agents, they will say anything to seal the deal. But this agency have it perfection! Shameless lies. Once there is no more money to be squeezed from you...customer service goes out the window. You're completely forgotten and treat you like dirt.

Van · 10 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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