5/5
We were very pleased with the services. Good communication, everything was done fast and we moved into our home with no issues.
Trusted Agent profile · Medway
★★★★★
1,785 reviews across 2 platforms
21 High Street, Rainham, ME8 7HX, Medway, ME8 7HX
Connells's office in Medway, at 21 High Street, is rated 2.1 out of 5 across 1,785 reviews on two platforms, including 135 Google reviews rated 4.7.
Every review we hold for the Medway office, from every platform, shown as written. First names only.
5/5
We were very pleased with the services. Good communication, everything was done fast and we moved into our home with no issues.
1/5
Absolutely rubbish estate agent
Absolutely rubbish, I put an offer in on a house and they declined it because I couldn't view it on a certain day that suited them!Oh well there's plenty of estate agents, these are not one of use. Utterly unprofessional
1/5
Absolutely terrible
Absolutely terrible. Andrew Scott of Connells refused to put a rental valuation on our property. He was then stubborn and arrogant when we queried it. I have an EXTREMELY dim view of this business...
1/5
They are fraudulent
They are fraudulent. They keep your holding fee and return to tell you that your reference didn't go thru.
1/5
Awful service
Awful service. No feed back. One viewing in 3 months. No feedback from that. They’re getting no money fro me. Take me to court. I’ve recorded all calls. Abysmal amateurs. Need new manager.
1/5
Extremely Disappointed as landlord.
Extremely Disappointed as landlord.Worst service ever. Lack of Communication which in some cases cost to landlords. Being the first time landlord they don't think even once to cheat you by making false promises. I would never recommend anyone to Connells.
1/5
Absolute rubbish
Don't deserve any stars. Treat tenants as rubbish. No hot water for 2 months for tenant. No parking permits. Slow to respond to any fault, don't bother visiting tenants. No local tradesman support. Keep changing contacts
1/5
Awful down valued my house by 30k when…
Awful down valued my house by 30k when the neighbors sold for the amount I applied for. Really unprofessional, it was with Principality.working in conveyancing I see a lot of problems with them. Avoid.
4/5
Very much worth the fees
The specialist Housing Society I work for uses Connells throughout the UK in both a sale and market letting context. The fact that we choose to work with Connells with so much alternative choice available is testament to their quality
1/5
Staff seem very uninterested in working…
Staff seem very uninterested in working for the interests of the customer, nice suits and pen twiddling seem more interesting....and loss of customer data!!!!
1/5
Do not trust this agency
Do not trust this agency. RUDE STAFF. problems with any possible service. They don't care at all about tenants. When you trying to arrange check out,they will definitely play with you.and you can forget about deposit back. Nightmare agency
1/5
utterly rubbish
utterly rubbish. charged £600 in total for the service and didn't bother to do the important task of submitting my mortgage application. Ignored requests from solicitors and the advisor still hasn't even acknowledged he failed to do his job.
1/5
One star
One star .....
1/5
Best Avoided
Connells are very very poor on integrity. They will tell you anything and everything that comes to their tongue to sign you up and then not walk the talk. I should have checked the reviews before entertaining them.
1/5
Basically glorified rental scammers
Attempting to keep tenancy deposit despite multiple requests to reimburse.Attempted to charge admin fees to continue out tenancy when we moved to a 6 month rolling contract
5/5
Review Connells Watford
Great service secured a Tennant within Days really professional people in Watford office and they are providing full management service that gives me peace of mind that my Property will be looked after
1/5
Shambles
Shambles. Which sums up much of this country. Here's the latest: customer service number on their website, that just rings and rings with noone picking up. Laugh out loud. Dark times.
2/5
I have encountered better customer …
I have encountered better customer service from people working on checkouts .These characters will twist their encounters with you to suit their agenda often denying what they have said.And I had thought used car dealers were dodgy.
1/5
One * is way too generous
One * is way too generous. AVOID AT ALL COSTS even if you feel desperate - don’t go there!
1/5
Dealing with Connells
Very hard to deal with and also very rude when a company like this should keep up high expectations. I would not recommend anyone to purchase from these or give the business to sell any properties. Awful experience.
1/5
An absolute joke of a company I’m…
An absolute joke of a company I’m professional just wanting to get the sale on the commission wasting people‘s time booking appointments and then cancel them last minute absolutely disgusting
1/5
INCORRRECT WASTE OF MONEY
Wrong information contradicting himself on the report. I wasted 420 quids, How can my evaluation can come up with the asking price that is higher than the market and all the report is full of HIGH RISK issues.
1/5
Very bad service
Very bad service, no answer em, no one to answer phone calls. It's absolutely diabolical
1/5
Pushy, insulting and arrogant.
What a shocking bunch of wasters, tried to view a house with them, but they said my offer wouldn't get taken seriously unless I gave into them valuing my property 1st. Arrogant, and pushy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.