Trusted Agent profile · Mayfield, East Sussex

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Burnett's Mayfield reviews

4.9

★★★★★ Excellent

42 reviews across 2 platforms

3 Church View House, High Street, Mayfield, East Sussex, TN20 6AB

Burnett's's office in Mayfield, East Sussex, at 3 Church View House, is rated 4.9 out of 5 across 42 reviews on two platforms, including 40 Google reviews rated 4.9.

Google logo

4.9 / 5

40

Reviews on Google

This office

Yell logo

5.0 / 5

2

Reviews on Yell

This office

Reviews may appear on more than one platform.

About Burnett's Mayfield

Originally set up in 2008, Burnett's has been quite literally in the centre of this community, with Andrew Burnett living in Mayfield, and being heavily involved in local community projects and sponsorship. We are now established as the go-to Agent in and around Mayfield, renowned for our professionalism, perfectionism, honesty and integrity, and Andrew is incredibly proud of his team and all their hard work, to ensure standards do not slip, hence the Best Agent Awards for 2023, 2024 and soon to be announced 2025.

Reviews

Every review we hold for the Mayfield office, from every platform, shown as written. First names only.

5/5

Google

Fantastic experience with Paul. Viewed a property in York ultimately ended up choosing a different one with another agent which was more suited to my family. Nevertheless, Paul generously took the time to share lots of information and recommendations, e.g regarding recommendations for tradespeople, which reveals a lot about his great customer service, even when there's no commercial benefit to him. Would recommend.

Alex · 15 June 2024

Agent replied · 15 June 2026

Thank you Alex

5/5

Google

Went in today to speak with Andrew to drop some keys back for one of my clients.. Totally professional, very friendly and great attitude. Will certinaly be considering this estate agents when we come to sell.

George · 13 June 2020

Agent replied · 15 August 2024

Thank you, George

5/5

Google

The Burnetts team are always charming and helpful. We bought a property through them and the communication was good and the process smooth.

Philippa · 14 May 2025

Agent replied · 20 May 2025

Thank you, Pilippa. It was lovely to deal with your purchase, and we cannot wait to see the end results of your rebuild! Best wishes, Andrew, Ali and Amanda

5/5

Google

Outstanding service from Jemima and Caron .. Professional warm and caring .. Attention to detail superb ..always kept us in the loop ..We cannot recommend highly enough !!! Thank you …..

Helen · 6 January 2025

Agent replied · 1 February 2025

Thank you Helen for all your kind words and for the business. Best wishes, Andrew

5/5

Google

Paul at Bishops sold my Dads house on Bishopthorpe Road. We initially used another company but became quickly disillusioned by the fact that they would keep sending out estate agents for viewings and that knew nothing about the house or …

Scott · 15 June 2024

Agent replied · 15 June 2026

Thank you Scott and family it was a total pleasure to help your dad move. All the best Paul

5/5

Google

Buying and selling a house is hard...you definitely need Paul on board! From start to finish he was great at marketing the house, generating and conducting viewings, and secured an early sale from trustworthy buyers. Throughout the process …

Kathleen · 15 June 2024

Agent replied · 15 June 2026

Thank you for you it was a pleasure to help you move and all the best to you both in your new home. Have a merry xmas Paul

5/5

Google

Great team and fantastic support throught many setbacks. Thanks you for all you have done and keeping us up to date moving to our dream home.

Graeme · 7 November 2024

Agent replied · 30 October 2024

Dear Graeme, Thank you so much for a lovely review, and for sticking with it through thick and thin! What a rollercoaster! We look forwards to seeing you settled and enjoying the house, the sunsets and the village! See you soon!

5/5

Google

Ali has sold several properties on our behalf. She did a wonderful job. Huge thank you for your help over the past few years.

Elly · 7 November 2024

Agent replied · 8 November 2024

Thank you, Elly. It's been an honour to help, and thank you so much for the business. Best wishes, Andrew

5/5

Google

Great service and would recommend to anyone

David · 10 May 2025

Agent replied · 13 May 2025

Thank you, David. All the very best to you and Yvonne, and thank you for the business. It really is appreciated

5/5

Google

Fantastic, 10/10 would recommend and will be using again. My flat was on the market with another estate agents in York (rhymes with …

Dominic · 15 June 2024

Agent replied · 15 June 2026

Thank you Dominic and happy new year to you and your family Paul

5/5

Google

Thank you so much for all your help in finding my new home a very smooth process.

Katie · 8 September 2024

Agent replied · 6 September 2024

Thank you, Katie. It's great to have you finally settled, and we wish you all the best in your new home!

5/5

Google

Fabulous service. Would not hesitate to recommend to anybody who wants a great estate agency

Dan · 8 September 2024

Agent replied · 15 August 2024

Many thanks, Dan. It was a pleasure to help you and Jo, and just so pleased it all worked out. Cant wait to see what you do with the place!

5/5

Google

We moved in 2020, Burnetts sold our house and sold us our new home. Excellent service, extremely professional, very transparent and a joy to work with. Highly recommend.

Tina · 13 June 2021

Agent replied · 26 July 2024

Thanks Tina!

5/5

Google

I could not have asked for a more professional service. Everyone of the Burnett Team was helpful, pro-active, friendly and supportive. I would certainly use them again.

Gabriele · 14 June 2018

Agent replied · 15 August 2024

It was a pleasure, Gabriele. We wish you well for the future

5/5

Google

We bought our house from Burnett. Super helpful. Went above and beyond in getting everything sorted.

Jo · 13 June 2021

Agent replied · 26 July 2024

Thank you, Jo

5/5

Google

Rating only, no written review.

Danny · 15 June 2025

1/5

Google

Rating only, no written review.

Steve · 16 May 2025

Agent replied · 20 May 2025

Hi Steve, I am sorry to see you have reviewed us a 1 star. Without any form of context, I wonder if there was a reason for this? If so, please do reach out to me directly on andrew@burnetts-ea.com so we can resolve anything. I have had a look through all our files, folders and inboxes, and cannot find any communications with your name, but I would be grateful for an opportunity to rectify the 1 star review.

5/5

Google

Rating only, no written review.

Wendy · 13 June 2020

Agent replied · 26 July 2024

Thank you, Wendy

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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