Every review we hold for the Mayfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been with Burnetts for nearly 16 years as landlords, and they supported us with our recent sale. Estate agents generally get a bad reputation, but not Andrew! He has been fantastic throughout the process, going the extra mile at every turn, supportive, encouraging and down to earth. None of the usual estate agent speak here. We loved our property, and Andrew found the right buyers to take it on. Thank you for all the support. One in a million.
Colin and Helen Owen, formerly of Mayfield
C · 5 August 2026
Agent replied · 1 August 2026
Thank you so much for the glowing review, Colin and Helen. It has been my pleasure to help you through all the years, and to help you sell your home. Very best wishes for the future, Andrew
★★★★★ 5/5
GoogleWe honestly can’t thank Andrew at Burnetts Estate Agents enough for everything he’s done for us throughout our move. From start to finish he’s been professional, supportive, approachable and always kept us updated every step of the way.
Moving house is stressful, but Andrew made the whole process feel so much easier with his calm manner, excellent communication and genuine care. Nothing was ever too much trouble and he always went above and beyond to help things move along smoothly.
We’re so grateful for all his hard work and would highly recommend Andrew and Burnetts Estate Agents to anyone buying or selling a home. Thank you again for all your help!
Jemma · 5 June 2026
Agent replied · 12 May 2026
Dear Jemma, Thank you so much for your kind words and glowing review! We're thrilled to hear that Andrew made your moving experience smoother and more enjoyable. At Burnetts Estate Agents, we pride ourselves on providing exceptional service, and it’s wonderful to know our efforts are appreciated. Your recommendation means a lot to us!
★★★★★ 5/5
YellEstate Agents - Mayfield - Look no further.
We have been with Burnetts for nearly 16 years as landlords, and they supported us with our recent sale. Estate agents generally get a bad reputation, but not Andrew! He has been fantastic throughout the process, going the extra mile at every turn, supportive, encouraging and down to earth. None of the usual estate agent speak here. We loved our property, and Andrew found the right buyers to take it on. Thank you for all the support. One in a million. Colin and Helen Owen, formerly of Mayfield
ColinO-130 · 29 July 2026
★★★★★ 5/5
YellWonderful experience
We were absolutely delighted with the service we received from Andrew throughout the entire process. From the very beginning, he was professional, approachable, and incredibly knowledgeable, making what can often be a stressful experience feel straightforward and well managed. Andrew kept us informed every step of the way, was always available to answer our questions, and went above and beyond to ensure everything progressed as smoothly as possible. His communication, attention to detail, and genuine commitment to helping us achieve the best outcome were outstanding. We wouldn’t hesitate to recommend Andrew to anyone looking for an estate agent they can trust. Thank you for all your hard work, we really appreciate everything you did for us.
EmmaR-1114 · 2 July 2026
★★★★★ 5/5
GoogleWith great thanks to Andrew Burnett and his team for going the extra mile in assisting with our recent house move. Burnetts’ professionalism and calmness whilst navigating through some tricky issues was very welcome and contributed to getting us over the line. Thank you
Nick · 18 June 2026
Agent replied · 19 June 2026
After all the issues we faced, Nick, I am so pleased to see you in your wonderful new home. Those views I will remember forever, and I'll look forwards to dropping in and seeing you and the Alpacas for a cuppa soon! Best wishes, Andrew
★★★★★ 5/5
GoogleWe sold our home through Burnett's Estate Agents and the experience couldn't have been better.
When we were thinking about selling our home we met with several estate agents who felt pushy - so finding Burnett's was a breath of fresh air - as from the very beginning they demonstrated a genuine care for our home and the sale being a success on our terms. They took time to get to know our home and show case it in a way that confirmed they understood what we loved about our home.
Selling a house and moving can be incredibly stressful, but Burnett's made the whole process feel straight forward. We always felt taken care of and valued as clients.
We are pleased we chose Burnett's and recommend them to anyone looking to sell their home.
Alie · 15 August 2026
Agent replied · 12 August 2026
Hi Alie,
Thank you so much for the review, and the lovely words! I think that does sum us up well! We're so pleased to have helped you move, and we're so excited about your next chapter! Please do keep us posted!
Best wishes, Andrew
★★★★★ 5/5
GoogleProbably the best Estate Agent I’ve used for selling a house. Paul is super professional, experienced and very personable. He provided me with great guidance and support through the whole process. He is tireless in getting the best results for his clients. An example of that was when the original sale of my house fell through, as a result of me losing my purchase, Paul found another buyer within 48 hours who eventually went on to buy the property. I would have no hesitation in recommending Bishops to anyone looking for a professional service and someone prepared to go the extra mile for you.
Peter · 15 June 2025
Agent replied · 15 June 2026
Thank you Peter, it was a pleasure to help you move and all the best in your new home Paul
★★★★★ 5/5
GoogleFor us selling our home in Mayfield, Burnett's was the right choice. With the team's local knowledge of the market, our property sold quickly with a smooth transaction. Andrew, Amanda and Ali are all friendly, approachable, professional and importantly keep you in the loop at all times.
I would recommend without hesitation -
Five stars well earned!
Tania · 16 September 2025
Agent replied · 11 April 2025
Thank you, Tania! It was a pleasure helping you move, and we wish you all the best with your new adventures!
★★★★★ 5/5
GoogleI couldn’t recommend Burnetts more. The staff are so helpful and have such a warmth about them they make the whole process smooth and stress free. Ali in particular was amazing at liaising with both sides and moving everything along.
Nicky · 12 October 2025
Agent replied · 17 October 2025
Thank you, Nicky, for such a lovely review. It was a pleasure working with you and helping your Mother. We'll look forward to seeing you both in the village!
Best, Andrew
★★★★★ 5/5
GoogleWe highly recommend Burnetts with no hesitation whatsoever. Without their hard work, calm professionalism and courtesy towards everyone in our chain, our move could not have happened. They have been utterly fantastic, each and every person could not have worked harder on our behalf, I'd we could give them ten stars we would
Tamara · 5 February 2025
Agent replied · 1 February 2025
Hi Tamara, thank you for such a wonderful review, and bearing in mind everything we went through with the chain, we're just so pleased to have made it over the line!
You've both been wonderful, and I've enjoyed getting to know you and I really hope you'll be happy in your new home. Best wishes, Andrew
★★★★★ 5/5
GoogleAndrew, Alison and the team have helped us sell many of my late father's properties over the last 3 years. At every step of the way they have been professional, helpful and excellent at communicating with us. We really felt we were in a safe pair of hands with them.Thank you Burnetts for all your help.
Annabel · 7 November 2024
Agent replied · 8 November 2024
Hi Annabel, Thank you so much for such a lovely review. It really was a pleasure to get to know you and, despite all the isses with the leaseholds, all the budgets, changes in politics and the mortgage rates etc, we've finally made it! It's been wonderful to deal with you, and to serve you. Please do pop in whenever you are passing! Best wishes, Andrew, Ali and the team at Burnett's
★★★★★ 5/5
GoogleAn outstanding service from Andrew and his team, not just regarding his inside knowledge of the industry, but also with his attention to detail, friendliness and efficiency. I was impressed from the start, and Ali in the Mayfield office handled the administrative side extremely well. I would highly recommend Burnetts to anyone wishing to buy or sell property, as they're an agent who'll provide the experience you deserve, that you're unlikely to find elsewhere!
P · 16 September 2023
Agent replied · 26 July 2024
Thank you, Perry. It means a lot. Best wishes for the future, Andrew
★★★★★ 5/5
GoogleThe team at Burnetts Estate Agency are excellent at what they do and work tirelessly to achieve a sale at the best possible price. In our recent flat sale, they gave me great advice to keep things on track and helped to smooth the conveyance by liaising with both lawyers involved in the sale/purchase.
If you are considering selling your property, you really should give them a call. 5 *****
Ian · 16 September 2025
Agent replied · 11 April 2025
Thank you, Ian! It was a struggle, but we got there!
★★★★★ 5/5
GoogleGreat experience from start to finish with Burnett Estate Agents. A special thanks to Andrew, Ali, and Amanda for all their help and support, truly appreciated!
Blaine · 3 August 2025
Agent replied · 5 August 2025
You are so very welcome, Blaine. We finally got there! Welcome to the village!
★★★★★ 5/5
GoogleI have just bought and sold through Burnetts and they have provided me with a great service. Andrew, Ali and Amanda are a great team and I would not hesitate to recommend them.
Paul · 13 March 2025
Agent replied · 26 July 2024
Thank you so much, Paul.
It was a pleasure working with you and Eve, and we are so pleased to have found your next home! Enjoy the bottle of bubbly! See you soon, Andrew
★★★★★ 5/5
GoogleI would highly recommend Paul to handle the sale of your property. His fees are extremely competitive and his service is second to none. We had a few issues with our sale but Paul went over and beyond to secure the deal with both us and the …
Andy · 15 June 2024
Agent replied · 15 June 2026
Thank you Andrew it was a pleasure to sell your property and all the best in the future. Paul
★★★★★ 5/5
GoogleFrom the first telephone contact with Andrew to the call from Ali to tell me the new owners had moved in and were delighted with their purchase I was bowled over by their attention to detail, their willingness to help (and this went far beyond marketing and selling the house) and calm, patient and caring way everyone in the office went about doing their job and looking after me. They recommended and organised local tradesmen to get the house ready - kept an eye on the property (I did not live there) and negotiated with the council to make sure access was maintained when a gas service mains was being replaced in the week I moved everything out of the house. I could not recommend this company more. Every area of their service was outstanding.
Tim · 5 July 2019
Agent replied · 26 July 2024
What wonderful words, Tim, thank you so much.
★★★★★ 5/5
GoogleWonderful service from Alison & Andrew throughout the process of purchasing our new home. Thank you for all your help.
Sophie · 10 April 2025
Agent replied · 11 April 2025
Sophie, you are more than welcome, and it's lovely to see you and Hadley happily in your forever home!
★★★★★ 5/5
GoogleWe’ve used Burnetts twice now and both times they’ve been fantastic. They have a clear understanding of the market and gave some much needed advice, and were able to send lots of viewings our way. They’re very driven which helped see our sale through to completion, and mitigate our not so proactive solicitors! Overall a great estate agent we would use again.
Hannah · 15 June 2025
Agent replied · 13 May 2025
Hannah, it's been a joy working with your and Charlie again, and we wish you well in your new home! Thank you for a lovely review. Best wishes, Andrew
★★★★★ 5/5
GoogleJust got the keys to my new home a week ago.. Alison was really great, I really felt like she was pushing everything along for me
Maria · 7 December 2024
Agent replied · 9 November 2024
Hi Maria,
We are so pleased you are now happily ensconced in your new home. Enjoy, and we wish you all the best. It has been a pleasure to help you!
Best wishes, Andrew, Ali and the team
★★★★★ 5/5
GoogleOn my sale and purchase transactions, Andrew and his team were at all times professional, knowledgeable and helpful. Andrew skilfully managed to keep the (shaky) chain together a few times. Excellent service and I recommend Burnett's highly.
Diana · 13 March 2024
Agent replied · 25 March 2024
It was a pleasure to help you, Diana, and thank you for such kind words. We wish you all the best in your new home, and thank you so much for your custom, and the cream tea!
★★★★★ 5/5
GoogleFirst class service from Alison on our sale of several properties over the last three years. On the ball and quick to respond.
Oliver · 7 November 2024
Agent replied · 1 November 2024
Thank you, Oliver. It has been a pleasure helping you and the family in a tricky, turbulent market over the last few years. Thank you so much for the business. It really has been greatly appreciated. Best wishes, Andrew
★★★★★ 5/5
GoogleWe’ve used Burnetts twice now and both times they’ve been fantastic. They have a clear understanding of the market and gave some much needed advice, and were able to send lots of viewings our way. They’re very driven which helped see our …
Hannah · 3 September 2025
Agent replied · 3 September 2026
Hannah, it's been a joy working with your and Charlie again, and we wish you well in your new home! Thank you for a lovely review. Best wishes, Andrew
★★★★★ 5/5
GoogleHighly recommend Andrew and the team at Burnetts. From the first stage to completion they have been friendly, professional and went the extra mile for us.
Adrian · 13 March 2024
Agent replied · 26 November 2023
Thank you so much, Adrian. It was a pleasure to help you sell, and we wish you well for the future
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