Every review we hold for the Matlock office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleDales and Peaks are fantastic estate agents - the whole team truly goes above and beyond, and it really shows.
It was a pleasure working with Hannah and her team throughout the entire process. From the initial consultation and professional photography, to organising a large volume of viewings, handling negotiations, and guiding us through to a successful sale, their service was seamless and supportive at every stage.
I would highly recommend them to anyone looking to sell their home!
Max · 18 October 2025
Agent replied · 16 January 2026
Thank you for taking time to leave a review Max. Hannah and the Matlock team will be delighted to see this!
Best of luck with your move and thank you, once again, for using Dales & Peaks!
★★★★★ 5/5
GoogleI can’t express enough how thankful I am for the outstanding support I received from Hannah and Jayden at Dales and Peaks. From the very first moment, they made me feel genuinely cared for, not just like another client. They took the time to understand my situation, listened with real empathy, and guided me through every step with patience and reassurance.
Hannah’s warm, calm manner made even the trickier moments feel manageable, and Jayden’s attention to detail and constant communication gave me so much confidence throughout the process. Together, they created an experience that felt personal, supportive, and incredibly thoughtful.
What meant the most was how they consistently went above and beyond checking in, making sure I was okay, and handling everything with such kindness and professionalism. It’s rare to find people who genuinely care, but Hannah and Jayden truly do.
I’m incredibly grateful for everything they’ve done, and I wouldn’t hesitate for a second to recommend Dales and Peaks, and especially Hannah and Jayden, made a huge difference for me.
Anita · 3 March 2026
★★★★★ 5/5
GoogleThis is the first time we have used Dales and Peaks and they have been absolutely great from beginning to end! Communication has been good and consistent, viewings were booked in and handled really well and the sale has gone through seamlessly. Hannah, Jayden and the team have been great from first to last.
Tim · 18 October 2025
Agent replied · 16 January 2026
Thank you for the review Tim, it has been a pleasure working with you!
★★★★★ 5/5
GoogleThe emotional aspects of selling my late Mothers house were difficult but I found Dales & Peaks at all times to be sympathetic, efficient and incredibly responsive at answering all of my questions and concerns. By linking in with a Solicitor they really made selling the property so easy and hassle free, just what I wanted. A great friendly team too
Steve · 18 October 2025
Agent replied · 16 January 2026
Thank you for taking time to leave a review Steve. It means a lot!
Dales & Peaks
★★★★★ 5/5
FacebookI decided to go with Dales & Peaks to sell my property, after hearing very positive things, right from the first call that I made to them I was impressed. I have sold property’s before with other local agents, but these are a world apart ! Tom & his team know their stuff, they are modern, progressive and professional, they sent various professionals to our home including separate media companies which captured every angle. They have gone above and beyond, my property Sold in rapid time. I can only thank Tom and the team especially ‘Isla’ who has kept me up to date throughout ! If your wanting to sell your house 🏡 then these are the ones to use ! Thanks again for an absolutely brilliant service, Daniel & Kerry.
Daniel · 2 December 2021
Agent replied · 22 February 2026
Thanks Daniel Phillips it’s been a pleasure!
★★★★★ 5/5
FacebookCouldn’t have asked for better service. We viewed a house we had seen and had ours valued, listed and sold in the space of a week. Every body was super helpful and friendly. I would highly recommend Dales & Peaks. Tom kept us in the loop constantly with our sale and purchase and was more than happy for us to contact him when we needed to.
Shelley · 30 December 2022
Agent replied · 28 July 2023
Thank you so much Shelley, it was a pleasure working with you! Happy New Year!
★★★★★ 5/5
GoogleSold my house through Dales and Peaks Estate Agent. Found they were very efficient and professional. Jayden especially was always in touch with me. I work away from home a lot so I would always rather call than email to make things are running smoothly. Jayden, Dales and Peaks agents always at hand.
They were all good on the selling and sale of my house, with good pictures and representation of my house
Thank you very much Dales and Peaks
Craig · 17 December 2025
★★★★★ 5/5
GoogleDales and Peaks have been exceptional throughout with our house sale. Exceptional photos, marketing and communication. Truly a 5 star service. We can’t thank Hannah and the team enough. Would highly recommend.
Sam · 17 December 2025
★★★★★ 1/5
GoogleThe staff were reactive rather than proactive throughout. Although we originally arranged for Dales and Peaks to lead the viewings, we soon took this over ourselves after hearing from potential buyers that viewings were delayed by a fortnight, due to sparsity of staff availability. Notably, viewings were denied after 5pm on weekdays and all day at the weekend. There was also disparity between staff members regarding the valuation of our property which complicated our sale. Ultimately, we paid a premium price for a suboptimal service.
John · 24 March 2024
★★★★★ 4/5
GoogleMy property has finally been sold after a long and often difficult process, but not the fault of the agents, who have worked extremely hard throughout the whole process. The only reason I have scored 4 and not 5 is because the initial selling price was too high. However, this was because of my ex husband who didn’t want to sell the property in the first place, but he had no choice in the end because I owned half of it. The agents have dealt with a very difficult situation with patience and professionalism. A special mention to Sarah, Hannah, Lucy and Debbie for their great efforts to finally get the seemingly impossible situation over the line
Kathy · 24 March 2024
★★★★★ 5/5
GoogleWe have just sold our house with Dales & Peaks. Everything went smooth start to finish, the process was made easy and we were kept in the loop every step of the way. All the girls were lovely and very helpful.
Thanks so much to Hannah & the girls at Dales & Peaks Matlock!
Zoe · 2 April 2025
★★★★★ 5/5
GoogleWe bought our new home in Matlock via Dales and Peaks, I have to make a special mention of their Lucy Payne who kept in touch with us right through what is after all a very stressful time, out of all the people we deal with during a house sale and purchase, Lucy was the one who I relied upon most to keep us updated with the whole process. Thank you Lucy
Paul · 24 March 2024
★★★★★ 5/5
GoogleGreat from start to finish! We bought and sold with Dales & Peaks and would do so again. Pictures and marketing are excellent, Hannah made the negotiations incredibly smooth and then Jayden helped keep everything together and got us through to completion before the stamp duty increase.
Matt · 25 March 2025
★★★★★ 5/5
GoogleI have now bought & sold with Dales & Peaks. Their knowledge & efficiency is excellent & I would highly recommend their services. They have a warm & friendly, but very professional approach & are easily contacted. Special thanks to Lucy, …
Julia · 22 April 2025
★★★★★ 5/5
GoogleI need to thank the staff at dales and peaks for all their assistance with selling my Dads house. Particularly Lucy who kept me posted every step of the way despite facing considerable challenges from certain parties involved in the sale. We'll done and thanks to you all! Mark P
DPA · 24 March 2023
Agent replied · 25 July 2023
Thank you Mark 🫶🏼 …
★★★★★ 5/5
GoogleAmazing experience all round with Dales and Peaks. What was a really long and stressful process on our sale (a couple dropped out, and some buyers messing us around), was made smooth by Hannah and the team. Constant communications, support …
James · 22 April 2025
★★★★★ 5/5
GoogleWe had a very positive experience purchasing through Dales & Peaks in Matlock. Our agent Lucy was very efficient and kept the process running smoothly and quickly, liaising with all parties involved. The whole process took 8 weeks from …
Jessica · 22 April 2025
★★★★★ 5/5
GoogleJayden, Amie and Hannah were very friendly, approachable and helpful when purchasing our new home in Matlock. They kept us informed of the sales progression and were extremely supportive and very professional. Very happy to recommend them to others! Thank you!
Lynsey · 24 March 2025
★★★★★ 5/5
GoogleI’m so glad I had Dales & Peaks to sell my beautiful home. All the staff were amazing and helped me through it all step by step. No questions or phone call was ever too much and believe you me I made a lot of phone calls.
But from the very first time meeting Hannah and Tom they made me feel at ease and treat my home with so much respect.
The photos for the brochure were absolutely breathtaking, these I’ll keep forever along with all the other memories that I had there.
Hence to say it wasn’t on the market long, especially with all the advertising they did .
Such a lovely , professional company. I would definitely recommend, you won’t be sorry!!
Thank you to all involved with the sale of my house.
Now onto the next chapter in my life.
Michelle · 24 March 2024
Agent replied · 25 July 2023
Thank you Michelle 🫶🏼 …
★★★★★ 5/5
GoogleHannah, Lucy and the rest of the D&P team have been excellent throughout. My house selling and buying process was long and complicated and they ended up selling the house 3 times in the end, whilst also chasing through my purchase to keep everything moving. They have all been happy to help throughout and supported us through every aspect. The photos and marketing are a step ahead of other agents as their results prove. A massive thanks to them for getting us over the line, we couldn't recommend more highly.
Jamie · 24 March 2024
Agent replied · 25 July 2023
Thank you Jamie 🫶🏼 …
★★★★★ 5/5
GoogleDales and Peaks have been so helpful and efficient throughout the whole process of our house purchase. Particular thanks to Hannah who managed some difficult interactions really well - she certainly helped keep the purchase on track!
Louise · 30 March 2025
★★★★★ 5/5
GoogleA really fantastic service once again from Dales and Peaks. Excellent agents in every way. From the property valuation appointment to the completion of my sale the whole team were great in providing weekly updates. A special thank you to Hannah and Lucy at the Matlock branch who always go the extra mile to ensure a successful and smooth transaction.
Deborah · 24 March 2024
★★★★★ 5/5
GoogleSuper friendly, efficient and helpful staff who just get on with what is asked of them. Lovely to put a face to a name when we collected our keys. Comms were always excellent. Fully recommend
Rachel · 24 March 2025
★★★★★ 5/5
GoogleDales and Peaks go above and beyond! The sale of our property was quick, efficient and with incredible service. We would like to thank Hannah & her team and recommend to others. Xx
Amy · 22 March 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.